Avoca Ireland レビュー 68

Bought a throw online. This was my 3rd throw purchased from Avoca. I needed to return it and had the intent of purchasing another to replace it. I sent it back paid $65.50 to return it. Had contacted Avoca and was told the process. I waited a month for my return to be processed and contacted them again. Was asked the routing number. I found out my return was not processed and was being returned to me. I emailed them of my problem and never heard back from them. Beware, if you purchase a product from the and live in the USA, you are stuck with this product. Would highly recommend you think twice before dealing with this company…

Great food perfect service all and all good

My husband and myself went to Avoca Rathcoole to have lunch today May 5, 2023 between 2-3pm. When I went to order our desserts, I was alone in the cake area and no staff came to assist me eventho’ there are 2 staff in the area and they already saw me. There was no other customer but me at that time and it was not busy at all. As I said, there are 2 staffs who were there (one in cashier with long hair in pony tail) and the other one ( with boy cut hair with curly hair on top with a streak on her hair) putting the small pieces of butter in packets beside the cashier. They are talking to each other as if they are having a row. The curly hair asked me to go to the cashier because people are coming to queue in and said she will get my cakes and she will give it in the cashier area. She gave me my cake order but I am still waiting for my 1 order of cappuccino. Since I am still waiting for my cappuccino, I let the 2 woman behind me to go first to pay. It was only 1 CAPPUCCINO that i was waiting and I was surprised that they gave 2 cappuccino with the man behind me and did not even gave me 1 cappuccino first, since I was there for ages and I was there before the man.
Before that happened, while I was waiting for my coffee, I saw the curly hair told the pony tail woman to make 1 cappuccino for me but she ignored it because they are having a row! So I was the one who was affected! When I complained and asked where is my coffee and why that old man was served first since I was there before him. The old man who owns the 2 cappuccino who was served first before me have argued with me and told me that he was there before me and said I have no manners! I told him to ask the curly hair that I was there before him and just let his wife to go before me because I was just waiting for my coffee. The curly hair cannot answer because she knows I was there before him.
I just would like to say that customers are affected when your staff are having a row. The curly hair did not make my coffee and asked the pony tail to make it (which she did not) and made the 2 cappuccino coffee for the old man instead and let me wait even I ordered first before that old man! I only ordered 1 cappuccino coffee and she only made 2 cappuccino coffee for that old man! The pony tail woman should have given me 1 of those coffee that she made first so that I can go already because I was there before that old man and I was there for ages.
And by the way, we were charged €19.60 for 2 slices of cakes and 1 cappuccino! What a rip off! Not worth it at all!

I was charges €8 for a single slice of cake today. I have always enjoyed Avoca and felt their prices matched their quality. But €8 for a single slice of cake is inexcusable,amf quite frankly taking advantage of people.

Bought a Throw online, bottom line, Online cost £135 but no Preferential Origin Certificate. So £60 import and duty tax added after they've had your money. Will never use again, recommend you don't.

If I could give these cowboys a lower star I would. Plastic found in sausages and spent over a month trying to get a straight answer from anyone in the company. They could not have cared less if they tried. Only got in contact with me when I posted on their twitter page. Sent voucher to me after I threatened legal action. AVOID AT ALL COSTS!!