Balidoc レビュー 

Balidoc からの回答

2026年5月7日

Thank you for the great review, Jennifer! From booking to having medication in hand in just 3 hours — that's the BaliDoc experience we strive for. We understand how frustrating it can be to wait days for care in some places, so we've built our entire service around making medical support in Bali fast, accessible, and reliable for every traveller. We hope you're feeling well and that the rest of your time in Bali was wonderful.

Balidoc からの回答

2026年5月7日

Thank you, Stacey! Waking up feeling unwell and having a video call with a doctor booked and done before 8am — that's exactly what BaliDoc is here for. We're so glad Dr. Michael was able to help you feel better and at ease. We hope you made a speedy recovery and enjoyed the rest of your time in Bali. Thank you for the recommendation.

Balidoc からの回答

2026年3月24日

Hi Vasilisa, thank you for your feedback, and we are truly sorry for this experience. We completely understand how frustrating it must have been to wait for your consultation and not have the doctor join. This is not the level of service we aim to provide, and situations like this are very rare for us.

As soon as we became aware of the issue, we tried reaching you via email and WhatsApp chat. We also called the number provided, which was picked up by your husband, as we were genuinely trying to reconnect and make things right for you as quickly as possible.

We would still very much like the opportunity to resolve this and support you properly. Please feel free to reach out to us directly, and we will prioritize your case and ensure you receive the care you expected.

Balidoc からの回答

2026年3月20日

Thank you, Billet. We really appreciate you taking the time to leave a review. We are glad the experience felt professional and efficient. Providing reliable medical care in Bali is something we take seriously.

Balidoc からの回答

2026年3月20日

Thank you, Lee. We are happy to hear you had a good experience. We appreciate your support.

Balidoc からの回答

2026年3月20日

Thank you, Kieran. We are glad we could help and that your experience felt positive. Making it easy to access a doctor in Bali is something we care deeply about.

Balidoc からの回答

2026年3月20日 に更新

Thank you, Dylan. We are really glad Dr Karina could help you quickly and get everything arranged without delay. Fast support and medication delivery in Bali is something we work hard to provide.

Balidoc からの回答

2026年3月20日

Thank you so much. We are really glad we could help you quickly. We appreciate your kind words.

Balidoc からの回答

2026年3月20日 に更新

Thank you for sharing this. We are really glad you reached out, especially when you were feeling anxious about your upcoming procedure. Being able to speak with a doctor online in Bali and get clear guidance can make things feel a lot more manageable. We are happy we could support you in that moment.

Balidoc からの回答

2026年2月18日

Thank you so much, Fi. It truly means a lot that you gave our service a try, especially if it was your first time using something like this. Being able to speak openly with a doctor matters deeply to us. One of the things our service is trying to change is the experience of sitting anxiously in a doctor’s office and losing hours of your day. We are glad you felt supported and at ease. Thank you for trusting us.

Balidoc からの回答

2026年2月18日

Thank you, Mandy. We are so happy your call with Dr Karina felt smooth and easy from start to finish. Knowing the experience felt seamless makes us smile. We truly appreciate you taking the time to leave a review.

Balidoc からの回答

2026年2月18日

Thank you for your kind words, L Clarke. We are really pleased everything felt straightforward and professional, from booking through to the consultation. Our whole team puts a lot of care into making the process simple and supportive. We are grateful for your recommendation.

Balidoc からの回答

2026年2月1日

Thank you very much! We appreciate your feedback.

Balidoc からの回答

2026年2月1日

Thank you for sharing your experience.

For clarity, all patients at BaliDoc first receive a free initial online consultation with one of our general practitioners. In many cases, prescriptions can be issued directly at this stage.

In this situation, the medication involved falls under a regulated category in Indonesia that requires specialist oversight due to safety and interaction considerations. Under local medical regulations, this type of medication cannot be prescribed or renewed by a general practitioner, but is commonly prescribed after an online assessment by a licensed psychiatrist.

The psychiatrist consultation fee covers a fully compliant specialist evaluation in English, conducted entirely online, without the need to visit a clinic, wait in queues, or navigate the local healthcare system. Once a valid prescription is issued, we can also coordinate legal prescription handling and medication delivery directly to a hotel or villa, which many international travelers find especially helpful.

We display pricing in USD for transparency for international visitors; the full equivalent in Indonesian Rupiah is shown before payment. Medication costs are separate, as they depend on pharmacy pricing, dosage, and availability, and this is communicated in advance.

While we understand how stressful it can be to run low on medication while traveling, we cannot bypass medical safety standards or local regulations. Our role is to ensure care that is safe, appropriate, and legally valid in Indonesia.

We appreciate the feedback and hope this helps future travelers better understand how regulated prescriptions are handled in Bali.

Balidoc からの回答

2026年2月1日

Thank you, Stacey. We’re glad the booking process was quick and straightforward, and that the consultation and delivery option worked well for you. We appreciate you taking the time to share your experience.

Balidoc からの回答

2026年2月1日

Thank you for coming back to us and for sharing your experience. We take pride in making the process easy and reliable, from on-time appointments to clear communication, and we’re glad medication delivery helped when you needed it. We really appreciate your continued trust in BaliDoc.

Balidoc からの回答

2026年2月1日

Thank you, Susan, for your kind feedback. We’re glad to hear you had a professional and efficient experience with Dr. Bintang, and that everything was clear and straightforward. We appreciate your trust and would be happy to assist you again.

Balidoc からの回答

2026年1月18日

Thank you, GJ, for taking the time to share this. We’re really glad we could reach you on the East Coast and get everything delivered without hassle. Bali is spread out, and making sure people feel supported no matter where they’re staying is something we care deeply about. We appreciate your trust.

Balidoc からの回答

2026年1月18日

Thank you so much, Amelia, for such a thoughtful and detailed review. We’re truly happy to hear you felt listened to, well informed, and cared for throughout the consultation. Those small moments matter to us just as much as the medical care itself. We’ll be here whenever you need support again during your time in Indonesia.

Balidoc からの回答

2026年1月18日

Thank you, Melissa. We know how worrying it can be to run short on medication, especially while traveling, so we’re really glad we could help quickly and ease that stress for you. Your recommendation means a lot, and we’re always here if you need us again.