Battersea レビュー 

268
TrustScore 5段階評価の4.5

4.3

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very accurate information about our rescue dog so we knew what to expect and things she might be worried about. They keep in touch and are there for support. Very pleased how she has settled in and th... もっと見る

5つ星のうち5の評価

I rehomed a wonderful cat on 5th June 2026. We have become firm friends and although I haven’t had him long, I wouldn’t be without him now. The staff at Battersea were very knowledgeable and kind (par... もっと見る

5つ星のうち5の評価

We recently adopted our new cat last week and she's absolutely adorable. We have to say the staff at Battersea are truly amazing and went above and beyond, in ensuring the special day was a memorabl... もっと見る

企業が回答しました

5つ星のうち5の評価

We are so impressed with the level of thought and care put into the rehoming process. From the application form to taking our beautiful Danny home, we felt supported every step of the way. The staff... もっと見る

企業情報

  1. チャリティー

当該企業による記述

Battersea is here for every dog and cat, and has been since 1860. For 160 years, we've gone from one home in London to three rescuing and rehoming centres across the country and have cared for over three million vulnerable animals.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

268件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 70%に回答しています

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4.3

すべてのレビュー

(268)

過去12か月のレビュー数: 70

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5つ星のうち5の評価

Lovely people doing such important work…

Lovely people doing such important work for animals in need, we rehomed our beautiful boy 2 weeks ago and he is settling in so well and is part of the family already. Would absolutely recommend adopting a cat or kitten from Battersea 10/10

2024年11月3日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Eleanor, thank you so much for sharing your experience. It's great to hear that your new cat is settling in well! We hope you both have a very happy future together.

5つ星のうち5の評価

I'm so happy to have rehomed a very…

I'm so happy to have rehomed a very handsome young cat from Battersea. The process was super efficient from start to finish, and they really do care that you adopt a cat that fits your needs. A full vet check, vaccinations, worming etc, microchipping, food, a few toys, a period of pet insurance..and no cat leaves unless they are well and ready. I can't see why you would go anywhere else!

2024年10月26日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Liz, thank you for leaving your feedback. Making perfect matches is so important to us at Battersea! Thank you for choosing rescue.

5つ星のうち5の評価

Sushi

Everyone involved explained and guided us through the process of adopting Sushi.So thank you to Elizabeth,Emily and Riya,who obviously enjoy their work.

2024年10月28日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Pamela, thank you for your review. We're so glad that our amazing team were able to help you rehome the gorgeous Sushi.

5つ星のうち5の評価

Good and bad points

Battersea staff are very friendly. And looking at the dogs 🐕 they are well kept. My new dog Coco is a very living and playful. But there are some bad points. We was told that Coco can slowly socialise with other dogs. But she is very aggressive towards them, and if she had teeth she would of ripped them to pieces

2024年10月27日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Kay, thank you so much for sharing your feedback. We're glad that Coco is showing her playful side while settling in. During the first few days and weeks in their new home, dogs might show some adverse behaviours. We’re here to help you and Coco, so if you would like to talk with a member of the team please contact our behaviour advice line on 0203 8878 347 or email info@battersea.org.uk.

5つ星のうち5の評価

We LOVE our rescue

Super friendly and informative lovely bunch of people who truly care for their animals. Do your research about the type of dog you’re rehousing so you can both have the very best life. We couldn’t be happier with our rescue Lentil (aka Ducky), we are so in love and she is settling in nicely with lots of ongoing help to hand from the Battersea crew. Thank you for our new fur friend.

2024年10月24日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Michele. Thank you so much for giving the lovely Lentil her forever home. We're so pleased that our team were able to help you with your rehoming journey.

5つ星のうち2の評価

Looking to adopt cat

I would like to know why it takes so long to adopt a cat from Battersea at first I didn't want a black/ black white as they didn't have what I wanted I decided perhaps now looking for black/ black white but I can't even go and look at them WHY don't you like customers looking at cats there may be a cat I want to adopt

2024年10月17日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Paul. We're sorry that you are unhappy with our rehoming process. To make sure that our animals can be as stress-free and relaxed as possible, we carefully manage the number of people that come in to our centres by only allowing people to meet our cats once the initial rehoming application stages have been completed and our expert rehoming team have matched you with a cat that we think would be best for you. We do share profiles of our cats looking for homes on our website to help them find their new owners. You may not find your match straight away, and in some cases we may not have any animals in our care that are suitable for your circumstances. If you would like to discuss this further please e-mail info@battersea.org.uk.

5つ星のうち5の評価

Highly recommended for anyone looking for a new pet.

We were delighted with how responsive the Battersea Cats rehoming team were, from first enquiry, meeting our ‘match’, and taking Bertie home with us.
We’ve been well supported and given loads of guidance and information to help him settle in with us.
We’re really happy to have had an opportunity to make an older, rescue cat a purrmanent member of our family! (Sorry… not sorry)
I highly recommend anyone looking for a new pet to apply to Battersea.

2024年10月13日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi LH, thank you so much for sharing your feedback. We're so pleased that our amazing rehoming team were able to match you with the lovely Bertie! We hope that he's settled in well. Thank you for choosing rescue.

5つ星のうち5の評価

A brilliant and supportive service

I welcomed Panther into my life in early October and I can’t recommend the service the team provide. They have the cats welfare at heart and want to ensure the best match.Panther had been so well looked after when I picked him up and I was reassured as the vet gave him a final health check. The team gave great advice to help settle him in and have kept in touch.

2024年10月9日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Tracey. Thank you for your kind words. We're so happy that we could match you with the lovely Panther! We hope that he is settling in well and you both have a very happy future together.

5つ星のうち5の評価

Staff at Battersea dog &cats home were…

Staff at Battersea dog &cats home were so kind and helpful in our transition to rehoming a puppy. We recently adopted and had help and support which is on going. We are glad to have gone to Battersea for our new addition to the family. Thank you guys.

2024年10月13日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi H.R. We're so pleased that our team could help to match you with your new puppy! We wish you both lots of happiness for your future together.

5つ星のうち5の評価

The staff were extremely helpful,b

The staff were extremely helpful
They informed us that they would contact us within a couple of days to check how we were getting on and more importantly our new dog, an email was received as stated.
An offer of support for the future was reassuring, especially when you consider the time and effort that the staff put in for the welfare and care of the animals they come into contact
We are extremely satisfied with the professionalism shown by all staff we have been in contact with, which reflects in the service provided.

2024年10月8日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Tony. Thank you so much for sharing your experience. We know that rehoming a pet is an exciting and emotional experience so we take pride in offering expert advice and support to our rehomers. Thank you for choosing rescue.

5つ星のうち5の評価

Excellent customer service

Battersea helped all along the way of the adoption process, starting from helping identify the age of the preferred cat, through to selection, then meeting our cat, rehoming, all the helpful advice about letting him feel home and even a check-up call a few days later. As a result, we have a sweet new member of the household. Excellent customer service and animal care!

2024年10月9日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Judit, we're so pleased to hear that our team were able to help you find your perfect match and give you advice during your new cat's settling in period. Thank you for choosing rescue!

5つ星のうち4の評価

A rewarding experience

We have just rehomed a cat from Battersea.We had a multi match appointment and a very friendly member of the rehoming team was most helpful giving us information regarding the background of the cats we decided to meet.we spoke to a vet prior to bringing our new pet home In order to discuss any minor health issues.Battersea do their very best to find the right pet for potential new owners .

2024年9月16日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Rosemary. We're so pleased that our incredible team could help to match you with your new cat! Thank you for choosing rescue.

5つ星のうち5の評価

Had a wonderful experience adopting…

Had a wonderful experience adopting Bluey&Bandit , two lovely kittens, we ahd help and guidance from Chloe and their veterinary team, the process was fast and pleasant.
We are grateful to have them.

2024年9月8日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Lavinia. We're so happy that our amazing team were able to support you in rehoming the wonderful Bluey and Bandit.

5つ星のうち5の評価

Animal welfare and care at its best

Battersea is a lifeline for all cats and dogs and work tirelessly to provide a forever home for all the animals in their care.

2024年9月26日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Jacquie. Thank you so much for your kind words. However they need us and wherever they are, we're all in, for them. ​

5つ星のうち5の評価

Such a great charity and so helpful

Such a great charity and so helpful. They couldn’t do more to support the animals or people looking to adopt them. Thank you.

2024年7月3日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Robert. Thank you for your review, we're proud to be here for every dog and cat.

5つ星のうち5の評価

We recently adopted the sweetest boy…

We recently adopted the sweetest boy cat from Battersea! They were amazing throughout the whole adoption process. So helpful, patient and friendly from our first enquiry till the day we took him home. All staff were so efficient, informative and enthusiastic. A special thank you to Sophie as she was the one who mostly dealt with us. We would not hesitate encouraging people to adopt from Battersea!

2024年9月14日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Tara. We're so glad our team were able to help you find your new pet. Thank you for choosing rescue!

5つ星のうち1の評価

Battersea liars

So much fir "we never put ab animal down except as a last resort " nothing but BS , I have a 18 month old french bulldog that's healthy except he needs an operation on his ears that I can't afford so I decided to see about rehoming him to give him the care he needs , I got a phone call telling me they'd only take him on a consented euthanized agreement, no way am I going to let him be killed by battersea, all BS press, should have on their website well kill your pet deciding on money , disgusting parasites

2024年9月30日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi James. When someone brings their dog or cat to Battersea, our staff will advise them of our policies, including our policy of putting to sleep animals that our veterinary or behavioural experts determine to have medical or behavioural issues too severe for us to be able to responsibly rehome them. Putting a dog or cat to sleep is not a decision our staff ever take lightly. If you wish to discuss this further, please email info@battersea.org.uk .

5つ星のうち5の評価

Fantastic experience

We cannot state enough how positive an experience rehoming our Battersea dog has been. The team around Elmo was so professional, patient and had such genuine affection for all their dogs. We felt very supported during the process, and were given all the time we needed to decide. The follow up has been excelente too and, above all, Elmo has been the best decision we could have made - thank you Battersea for our gorgeous dog❤️

2024年9月2日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Josie. Thank you so much for your lovely review. We're over the moon that our amazing team were able to support you during your rehoming process. We're so glad that you decided to take the wonderful Elmo home and we hope that he's settling in nicely.

5つ星のうち5の評価

Battersea are just amazing!

Battersea are just amazing!
We’ve just adopted two kittens and they are perfect. Thanks Battersea (Old Windsor) for all the help and support in our first couple weeks of having them. We wouldn’t suggest anywhere else to get a cat from!

2024年9月13日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Kirsty. Thank you so much for sharing your experience. We're so glad that you've felt supported during your first few weeks with your new babies!

5つ星のうち5の評価

We had a great experience adopting…

We had a great experience adopting Bluey and Bandit, with the guidance and help of Chloe , also the wet that gave is necessary information ,we happily got our kittens and enjoy them dearly!
You will need to register for adoption, choose a pet to adopt then you will be contacted by one of the staff and begin the process that will be quick .

2024年9月8日
自発的なレビュー

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