レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

It was an efficient, excellent experience with Battersea. We fell in love with Luna on the website. We reserved her, were phoned to arrange a collection day and time. Journey not good, but ever... もっず芋る

5぀星のうち5の評䟡

I rehomed a wonderful cat on 5th June 2026. We have become firm friends and although I haven’t had him long, I wouldn’t be without him now. The staff at Battersea were very knowledgeable and kind (par... もっず芋る

5぀星のうち5の評䟡

We are so impressed with the level of thought and care put into the rehoming process. From the application form to taking our beautiful Danny home, we felt supported every step of the way. The staff... もっず芋る

5぀星のうち1の評䟡

I hate to leave reviews like this , especially when you do some great work but i have to say one of your staff members on Friday 6th March in Crufts was beyond rude to me and my family. He called us t... もっず芋る

䌁業が回答したした

䌁業情報

  1. チャリティヌ

圓該䌁業による蚘述

Battersea is here for every dog and cat, and has been since 1860. For 160 years, we've gone from one home in London to three rescuing and rehoming centres across the country and have cared for over three million vulnerable animals.


連絡先

4.3

優良

TrustScore 5段階評䟡の4.5

264件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 70に回答しおいたす

通垞1カ月以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.3

すべおのレビュヌ

(264)

過去12か月のレビュヌ数: 66ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Successful adoption 


We adopted a dog from Battersea 3 weeks ago now and she has settled in extremely well we did have a scare a week ago and had to go back and visit the vets but they were fantastic if I had the room I would adopt more from Battersea as the process was very quick and all the people there were very friendly

2025幎2月3日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Pauline. Thank you for sharing your experience. We're glad to hear that your dog is settling in well and that our Veterinary team could help you.

5぀星のうち5の評䟡

Lola gorgeous cockerpoo

Battersea made things very easy for me to re-home another rescue dog. Some rescues seem to want donations rather than re-homing the animals they have. Battersea were very helpful. Lots of information about the dog I have re-homed, who is an absolute delight, and is settling in very well.

2025幎2月10日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Joyce. Thank you for sharing your review. We're so glad that our amazing team could help you to rehome your dog. We hope that they're settling in well!

5぀星のうち5の評䟡

Highly recommend that people rehome a pet through Battersea

Every step of the process was smooth and easy. We had full confidence in the process and knew that the best outcome for the kitten that we adopted was the top priority in the whole process. Detailed discussions were had over the phone so that they could ensure that our family was the right match for the kittens that they had in mind. It felt that we were chosen for our kitten rather than the other way round, which I loved. We now have the most perfect kitten as part of our family. I highly recommend rehoming a pet through Battersea, I wouldn’t have wanted to do it any other way.

2025幎2月7日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Karen. Thank you so much for sharing your experience. Making perfect matches between pets and people is so important to us. We're so pleased that we could match you to your lovely kitten and we hope that they are settling in well to their new life with you.

5぀星のうち5の評䟡

The staff were friendly and helpful

The staff were friendly and helpful. They took the time to match me with a dog that was the perfect fit for my home and lifestyle. The process was easy to follow and they made sure I had all the necessary information

2025幎2月17日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Kyle. Thank you for your review! We're glad that our amazing team were able to help you with your rehoming process and give you the support you needed.

5぀星のうち5の評䟡

Great after adoption service

From registering at the old Windsor site to finding our beautiful cat the process was very thorough and the matching for us was perfect. She came home with a few of her toys, a weeks worth of food and a favourite blanket. When we had problems in the first week with her feeding. She refused to eat anything and just wanted to scratch around the food to try to cover it up, the Battersea clinic gave us some helpful advice and information to help the situation and now I can thankfully say Polly is eating and drinking with gusto, and has firmly found her place in our home and in our hearts.

2025幎1月12日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Vicky. Thank you for your review. We're so glad that our amazing team were able to match you with gorgeous Polly. It's lovely to hear that Polly is making improvements with her feeding and is settling in well. We wish you all the best in your future together!

5぀星のうち5の評䟡

A breath of fresh air from an animal


A breath of fresh air from an animal charity. Having owned dogs for 40 years we were finding it far too difficult to rescue a dog from local charities. Not enough consideration given to the owners circumstances and history. A friend in Australia e-mailed me about Max (Collie Husky Cross) and within 24 hours of completing the forms and a thorough discussion we had the green light. 24 hours later we travelled from Nottingham to collect him and he's been with us 2 weeks and settled brilliantly. We're walking 20,000 steps a day and he's eating like a lord and sleeping on our bed. He has lots of new friends and a home for life. Battersea stood out way above the competition although I'm sad to say some dogs in local kennels are there due to needless red tape / bureaucracy. Well done Battersea - you could employ a trainer to give advice to lesser established charities run by demented elderly women. (I won't name names😁)

2025幎1月2日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Peter, thank you for your kind words. We're so pleased to hear that the lovely Max is settling in well and has made new friends! Thank you for choosing rescue.

5぀星のうち5の評䟡

From start to finish, Battersea Cats & Dogs home were excellent

From start to finish, Battersea were thorough, professional, courteous, caring, helpful & lovely to deal with. I couldn't recommend them highly enough for a great place to adopt a cat from.

2024幎12月31日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Mark, thank you so much for your kind review. We're so pleased to hear that our amazing team were able to help you adopt your cat.

5぀星のうち1の評䟡

I ve just completed a on line


I ve just completed a on line application for a older cat who could benefit from a loving home and a small balcony.my previous short haired tabby of 20 years old who was much loved and well cared for has gone to cat heaven over Christmas. My application was immediately rejected with no explanation.I can't believe good would be owners with plenty of genuine references are rejected probably because of a scoring algorithm or some other bot.

2025幎1月12日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Caroline, thank you for leaving your feedback. There are a number of criteria we use to determine whether a home is suitable for a pet, including work commitments, the type of property you live in, and whether the family includes children and/or other pets. Every situation is different and is treated individually. In some cases we may not have any animals in our care that are suitable for your circumstances. If you would like to discuss this further please e-mail info@battersea.org.uk

5぀星のうち5の評䟡

Happy dog owners for four weeks

Took a few months to find the right dog and then we got two gorgeous dogs for us but well worth it!
Staff very supportive, friendly, hardworking, 100% committed to their job of caring for all the dogs and cats. Had a glitch with technology/paperwork but all good.
My husband and I are very happy dog owners with two dogs that have settled in really well and were well cared for. Thank you so much.

2025幎1月11日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Caroline, we're so pleased to hear that your two new dogs are settling in well! Thank you for choosing rescue.

5぀星のうち1の評䟡

I'll never trust them again

I had one the worst experiences of my life with Battersea. I trusted them implicitly and never questioned a thing. Having gone through an adoption process and absolute heartbreak, I have come to view them as money hungry and an organisation who care more about their public image than anything else. I will never trust them again and have told everyone I know about my experience and will continue to tell others in the future. Do your research and question everything.

2024幎6月9日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Myah, we're sorry to hear this. If you would like to discuss this further please e-mail info@battersea.org.uk.

5぀星のうち1の評䟡

Peer pressure tactics for donations

The business practice of door to door sales is annoying but even more so when it is at unacceptable times. How can you justify going door to door after 8pm? If I was to donate to a charity it would certainly not be one located 100s of miles away with a questionable reputation like yours.

2024幎12月2日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Joel, we're sorry for the inconvenience caused by our visit. We take feedback about our fundraising activities very seriously. If you'd like to email fundraising@battersea.org.uk with details of when and where this happened, we can look into it further.

We are completely reliant on the generosity of the public to support our work helping thousands of dogs and cats every year, not just at our centres but across the UK and beyond. Door to door fundraising is one of the most cost-effective ways for us to generate much-needed funds, but it's never our intention to cause anyone inconvenience or distress.

5぀星のうち5の評䟡

Dog Rehoming

Battersea were excellent from start to finish and I now live with a beautiful dog. The transition couldn’t have been smoother and it’s all thanks to lovely, caring and efficient staff team.

2024幎11月17日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Avril. We're so glad that our fantastic team were able to make your rehoming journey a smooth process! We hope that your new dog is settling in well.

5぀星のうち5の評䟡

Wonderful Experince

We found that the staff at Battersea were all wonderful. They couldn’t give enough advice and help. When they suggested our new dog it was a perfect choice. They been there for us at all times if we needed them. Thank you again for your wonderful service.

2024幎11月17日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Mike. We're so happy that our amazing team could match you with your perfect dog. Thank you for choosing rescue!

5぀星のうち5の評䟡

Absolutely brilliant experience!

Absolutely brilliant experience rehoming our 8-week old Lurcher puppy. Such a friendly team & so helpful during the rehoming process, couldn't recommend enough!

2024幎11月20日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Kim, thank you for sharing your feedback. We're so glad that our fantastic team were able to help you during your rehoming process.

5぀星のうち4の評䟡

Friendly Staff

Dealing with the staff, they were helpful and friendly.

2024幎11月10日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Liesel, thank you for your kind words. We're so glad that you found our amazing team to be helpful and friendly.

5぀星のうち5の評䟡

good all round

cannot fault the thorough invitation to our now dog.
It was lovely to be able to see how he walked and how everything was handled.
Wood highly recommend

2024幎11月10日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Jennifer. Thank you for your review. We're so pleased to hear that you had a good experience meeting your new dog. We hope that he is settling in nicely.

5぀星のうち5の評䟡

Lovely people doing such important work


Lovely people doing such important work for animals in need, we rehomed our beautiful boy 2 weeks ago and he is settling in so well and is part of the family already. Would absolutely recommend adopting a cat or kitten from Battersea 10/10

2024幎11月3日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Eleanor, thank you so much for sharing your experience. It's great to hear that your new cat is settling in well! We hope you both have a very happy future together.

5぀星のうち5の評䟡

I'm so happy to have rehomed a very


I'm so happy to have rehomed a very handsome young cat from Battersea. The process was super efficient from start to finish, and they really do care that you adopt a cat that fits your needs. A full vet check, vaccinations, worming etc, microchipping, food, a few toys, a period of pet insurance..and no cat leaves unless they are well and ready. I can't see why you would go anywhere else!

2024幎10月26日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Liz, thank you for leaving your feedback. Making perfect matches is so important to us at Battersea! Thank you for choosing rescue.

5぀星のうち5の評䟡

Sushi

Everyone involved explained and guided us through the process of adopting Sushi.So thank you to Elizabeth,Emily and Riya,who obviously enjoy their work.

2024幎10月28日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Pamela, thank you for your review. We're so glad that our amazing team were able to help you rehome the gorgeous Sushi.

5぀星のうち5の評䟡

Good and bad points

Battersea staff are very friendly. And looking at the dogs 🐕 they are well kept. My new dog Coco is a very living and playful. But there are some bad points. We was told that Coco can slowly socialise with other dogs. But she is very aggressive towards them, and if she had teeth she would of ripped them to pieces

2024幎10月27日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Kay, thank you so much for sharing your feedback. We're glad that Coco is showing her playful side while settling in. During the first few days and weeks in their new home, dogs might show some adverse behaviours. We’re here to help you and Coco, so if you would like to talk with a member of the team please contact our behaviour advice line on 0203 8878 347 or email info@battersea.org.uk.

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報