Battersea レビュー 

268
TrustScore 5段階評価の4.5

4.3

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very accurate information about our rescue dog so we knew what to expect and things she might be worried about. They keep in touch and are there for support. Very pleased how she has settled in and th... もっと見る

5つ星のうち5の評価

I rehomed a wonderful cat on 5th June 2026. We have become firm friends and although I haven’t had him long, I wouldn’t be without him now. The staff at Battersea were very knowledgeable and kind (par... もっと見る

5つ星のうち5の評価

We recently adopted our new cat last week and she's absolutely adorable. We have to say the staff at Battersea are truly amazing and went above and beyond, in ensuring the special day was a memorabl... もっと見る

企業が回答しました

5つ星のうち5の評価

We are so impressed with the level of thought and care put into the rehoming process. From the application form to taking our beautiful Danny home, we felt supported every step of the way. The staff... もっと見る

企業情報

  1. チャリティー

当該企業による記述

Battersea is here for every dog and cat, and has been since 1860. For 160 years, we've gone from one home in London to three rescuing and rehoming centres across the country and have cared for over three million vulnerable animals.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

268件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 70%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(268)

過去12か月のレビュー数: 70

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Truly a wonderful experience from start…

Truly a wonderful experience from start to finish adopting our cat from Battersea’s. Everyone we dealt with were so nice and helpful and really knowledgeable about the pets in their care. We love our new family member and are really grateful to the team for the support and advice they continue to provide.

2024年5月4日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Charlotte. We're so pleased to hear that you had a great experience rehoming your Battersea cat and that you've found our advice useful. We hope that you both have a wonderful future together.

5つ星のうち5の評価

We visited Battersea Dogs and Cats Home…

We visited Battersea Dogs and Cats Home (Brands Hatch) last Sunday. We had already registered online and we had received a phone call from Teresa to ask questions about our environment and needs.

We found the whole experience very friendly and professional. We were told we had been approved.

We said we had seen a cat online and we wanted to meet her. We made arrangements to see her the next day! Very importantly we were informed that if we did not feel the cat was right for us we would be under no obligation to take her. This was very reassuring.

We visited Brands Hatch and found it to be a most friendly and professional place. We loved our cat from the moment we saw her and were ready to take her home. We signed all the necessary paperwork.

We were given a “goody bag” for her which contained food, treats and toys. She also received 4 weeks free PetPlan insurance.

We couldn’t be happier with Battersea Dogs and Cats Home Brands Hatch.

All in all, it had been a wonderful experience and we now have a beautiful much loved cat and we have called her Tippi.

2024年5月12日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Jean. Thank you for your lovely review. We're so glad that our amazing team at Battersea Brands Hatch were able to match you with your lovely Tippi. We wish you both all the best for the future.

5つ星のうち1の評価

Cold callers who try to pressure sell…

Cold callers who try to pressure sell you into signing up to a monthly amount even if you tell them NO. Have had a caller to my door and to my phone and have both refused to take NO for an answer. Really disappointed

2024年5月5日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Aaron, we’re sorry to hear about this. Please email fundraising@battersea.org.uk with details of when and where this happened so we can look into it further. Thank you.

5つ星のうち5の評価

It was great right from the beginning

It was great right from the beginning. The staff helped match me with the perfect cat. They gave me lots of advice and listened to what I had to say. When I went to meet and collect my gorgeous cat they were so helpful. I have had my cat for 1 week now and she has settled in really well. I can’t thank Battersea staff enough for all their help.

2024年4月21日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Lorraine, we're so glad that our amazing team could match you with your new cat. It's lovely to hear that she is settling in so well.

5つ星のうち5の評価

Rehoming of Lennox

Very friendly and professionally dealt with over a very simple process to make sure that I was the right new owner for Lennie (Mastiff).

2024年4月20日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Kevin. Thank you for your review. It's very important to us that we find every animal their perfect match. We're so pleased that we could match you with the lovely Lennie and hope that you are very happy together.

5つ星のうち5の評価

Kind and patient

They were so understanding and let us take our time. They have been really reassuring and helpful with advice to help Kevin settle in. We are so happy with our fur baby and he has settled really well.

2024年4月5日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Alisha. We're so happy that we were able to support you with helping Kevin to settle in well.

5つ星のうち5の評価

Battersea truely is a wonderful Rescue Centre.

Battersea truely is a wonderful rescue centre. They do the very best for the animals in their care. The staff working at the centre work tirelessly and are lovely to talk to. They match you with the right animal for you as best as they can. They deserve the best support possible. Definitely the place to go if you’re looking for a lifelong animal companion.

2024年1月17日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi A. Thank you so much for your kind words about Battersea. We're proud to give every animal personalised care and spend lots of time getting to know them so that we can find them their perfect match.

5つ星のうち5の評価

Advice Page

There online system is very helpful and easy to understand and I was able to receive a lot of good advice which was helpful.

2024年4月3日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Jonathon, thank you for your review. We're pleased to hear that you have found our advice pages useful. It's very important to us that we share our expertise to support pet owners.

5つ星のうち5の評価

Thoughtful and considerate adoption…

Thoughtful and considerate adoption process, efficiently organised by friendly approachable staff.

2024年3月16日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi SP, we're so glad that our fantastic team were able to help you through your rehoming journey.

5つ星のうち5の評価

Adopt a Battersea cat - you won't regret it!

Thank you so much for the whole experience of adopting a kitten - we're so glad that we chose to adopt with Battersea. The two people that were in charge of the process on the day were so friendly, understanding and helpful and made the whole experience so positive for us.

2024年3月22日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Jess. Thank you so much for your review. We're so pleased that you had a great experience rehoming your kitten at Battersea. We hope that they are settling in well!

5つ星のうち5の評価

Battersea

Battersea, Brands Hatch made it easy for us to meet our handsome, chilled and very friendly cat, Nero. They matched us very well with Nero. He quickly became used to us and absolutely loves it when our grandchildren visit. He’s learnt that they will play with him and give him lots of fuss and treats. He’s started going out in the garden, we’ve only had him for 4 weeks, and is enjoying exploring underneath the plants. He’s a real asset to our family and we all love him.

2024年3月16日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Marie, thank you for your review. We're so happy to hear that Nero has settled in well and is enjoying lots of fuss from your grandchildren! It sounds like he's having a fantastic time.

5つ星のうち5の評価

Rehoming a dog

Our new dog "Demi" was looked after very well by Battersea prior to our adopting him.

2024年3月22日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Elliott. Thank you for your kind words. Our team always make sure that every animal arriving at Battersea is given an abundance of love and attention! We hope that Demi is settling in well.

5つ星のうち5の評価

Best decision ever!!

One week ago I rehomed a dog,right now he is sat beside me snoring after a lovely walk!!! I cannot thank everyone at Battersea dog's & cat's home enough for my new companion and all they do!!!

2024年4月4日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Geraldine, we're so pleased to hear that you and your new companion are so happy together. Making perfect matches is so important to us at Battersea.

5つ星のうち5の評価

Everything connected with the rehoming…

Everything connected with the rehoming process was superb. Website accurate and informative, Lovely staff, helpful and supportive, happy dogs and people throughout. I totally recommend Battersea rehomers and we are so happy with our new family member.

2024年3月30日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Abigail, thank you for your review about our rehoming process. We're so pleased that our incredible team were able to help you find the perfect new addition to your family.

5つ星のうち5の評価

Helpful and supportive staff may the whole experience more enjoyable.

Friendly and helpful staff, Dogs and Cats needs come first especially during the rehoming process, good aftercare support there if needed. Ideal match between dog and family, great that your first collar, harness and lead are supplied. In all a lovely experience.

2024年3月31日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Nickola. We're pleased to hear that our team were able to match you and your family with your new dog. We know that rehoming a pet is an exciting and emotional experience, so we always want to make sure new owners are given plenty of expert advice and support to help a new dog settle in.

5つ星のうち5の評価

Amazing place

Amazing place . Hard working staff .
Lots of love and care ... the only bad issue Alison Hammond .. should have been tom hardy or some one else ...

2024年3月2日
自発的なレビュー
5つ星のうち5の評価

Wonderful staff who have total love for Cats and Dogs

I can’t say enough how welcoming and wonderful the staff were from the first telephone conversation to picking our boy up at Battersea.

When we arrive at Battersea we sat down and met him and discussed what his needs were.

And ithe care for ALL the animals where great.

Battersea are 100,000 times better than
Cat Protection who sadly where more interested in the making a profit than they are of the concerns for there animals, I say that after we had a bad experience with them.

2024年3月13日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Darren. We're so happy to hear that you had a great experience rehoming with Battersea. Making perfect matches is so important to us.

5つ星のうち4の評価

Just had two separate battersea sales…

Just had two separate battersea sales guys knock on for sales for sales,in leicestershire, got to say they were very pleasant,and well mannered.

2024年2月29日
自発的なレビュー
Battersea ロゴ

Battersea からの回答

Hi Dawn. Thank you for your review. We're pleased to hear that you had a good experience with our door to door fundraisers. We find that many people enjoy talking to our fundraisers, without them we simply wouldn’t be able to carry on our work.

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報