Beam レビュー 

Beam からの回答

2023年7月28日

Thanking you again for a lovely message.
Our commitment to quality sits front and centre of our core values.
Doing the work to a standard which delights our customers beyond expectation is the Beam way.
We understand that there are 000's of companies, smaller businesses and all the way to someone in a van installing doors. Lots of confusion over price, style, design and warranty.
Our website is clear- design your door, see a guide price and Relax! We will do the rest from measuring, making, removing and installing combined with an insurance backed 10 year comprehensive warranty.
Beam is not just a revolution, but a radically simple and refreshing way of buying doors without the hassle.

The images are amazing with a two tone finish in mint pistachio green complemented with a white outer frame!

Beam からの回答

2023年7月28日

Thank you for such a lovely message.
All installers are NVQ level 3 qualified with specialist training, exceeding Fensa guidelines.
Our commitment is 100% customer satisfaction. We are confident we will get the installation right first time and as a result don't take even a penny as a deposit.
Customers are very important to us and all our actions are based around putting customers first.
The images are amazing and the warranty has begun covering you for everything for the next 10 years.
What an amazing choice of door!

Beam からの回答

2023年7月24日

Thank you for your kind words.
The before and after images are amazing. What a complete transformation to the property.
We do try to ensure that we can install the door within 28 days from the point of order. This happens as we make the doors in our state of the art factory and do not have to rely upon having to buy the doors in.
All our installers undergo rigorous classroom and on the job training to ensure we get 100% customer satisfaction.

Beam からの回答

2023年7月10日

Thank you for a taking the time out and sharing your sentiments.
We know choosing a door, obtaining a price and making a decision can be an anxious time.
We all want a good price for a quality product but the information available online can be daunting and confusing, together with opaque pricing that our customers find. One minute its X and after someone has been it shoots up to Y!!

Our prices are transparent, honest and upfront. Our design ream is available over the phone to support your choice and answer any questions you may have. End to end we are with you all the way.
Lovely finish from the pictures we have seen and most certainly making your home warmer and secure.

Beam Team

Beam からの回答

2023年7月10日

Thank you for your kind words and another fantastic score.
Its absolutely rewarding for us as a business to complete installations which our customers are delighted with.
Our 1-2-1 personal service whereby customers have the direct contact number for their support advisor, takes away the frustration and anxiety of having to wait in a call queue.

We are different by actually putting our customers interests first in both practice and how we operate.

Your door images are stunning and completely transforms the look of the property.
All with a 10 year insurance backed guarantee.

Beam からの回答

2023年7月4日

Thank you for such a lovely review.
Absolutely delighted your full experience from design to order and then to the final installation was well communicated and the end result is absolutely spectacular. The pictures are wonderful. Your house is now the home with the doors you've always wanted; Talk of the street!!

All our installers are highly skilled technicians qualified to NVQ level. We continuously monitor their work and provide additional training regularly.

Enjoy your 2 wonderful new doors.

Beam Team

Beam からの回答

2023年7月4日

Thank you once again for an amazing review and feedback.
Our installers would also like to thank you for your hospitality during the installation including the top ups to their tea and coffees!!
Unlike many smaller operators, we take health and safety very seriously and it remains both front & centre of our business. Scaffolding is always erected prior to starting the installation especially when we are removing bay windows from load bearing walls.
Repeat business is a dream but not for us at Beam!! We take pride in everything we do and always ,make sure our customers are 100% satisfied. We know a happy customer helps build brands by shouting to friends and family. We already have 2 neighbours we are quoting in your street.

Your 10 year fully comprehensive warranty has been sent out.
The front of your house looks absolutely stunning with both the door and windows expertly designed, made and installed by Beam.

Beam からの回答

2023年7月3日

Thanks for your lovely comments.
We have passed on your experience to our web support team who appreciated your comments.
Our intent is to make things very very simple for our customers using technology to help where we can.

We still understand that many customers will still need a helping hand. In this case we have specially trained technical experts available on the phone to help, support and explain further when needed.

Thanks for sharing the pictures. Your new door looks amazing, stunning and beautiful. Its not a surprise that a few of your neighbours have contacted us already!

Beam team

Beam からの回答

2023年6月30日

Thank you from the Beam Team for a lovely review.
We have seen the pictures of your new door and share your happiness with you.
This is certainly a statement door and very different from your old door.
It looks modern and above all transforms the kerb appeal of the property.
All this comes with our comprehensive insurance backed10 year warranty on every component of the door including installation. No need to read the small print as its all transparent and refreshingly simple.

Beam からの回答

2023年6月26日

Thank you for your review.

We are delighted everything went as planned and smooth as possible.
You now have the latest secure door that looks amazing and with a comprehensive 10 year warranty.

All this without the hassle of calling someone round for quotes, wasting time and worse of all having to negotiate!

We give the best price, first time, EVERYTIME.

Beam からの回答

2023年6月22日

Thank you for taking the time out and sharing how wonderful your experience was with us.
Despite surveying and installing 000's of doors, it makes us very happy when someone absolutely loves their new door!!
Putting customers 1st is easier said than done. We certainly do and nothing is any trouble for us.
We have also seen the final images of your beautiful door and must add your choice of a decorative bevel glass in your door has certainly personalised this for you.
its your home, your door and definitely your style. Its stunning and thank you for joining the Beam revolution.

Beam からの回答

2023年6月22日

Thank you for a lovely review.
Every customer is important to us. Every one will say the same.
At Beam we truly mean what we say. This is why the same person who helps you design your door, is the same person who confirms the order after conducting a free door survey, is the same person who follows up with the dates for installation and is also the same person who checks on how every went after the installation. This is our personal service to every customer. We even share the mobile number of your dedicated support agent so you don't have to wait in long call queues and then end up having to explain yourself to different people.

Beam is radically different.
Beam is refreshingly simple.

We have seen the before and after pictures and are delighted at the transformation!

Beam からの回答

2023年6月22日

Thank you so much for a lovely review and of course the images of the completed work.

The door and of course your choice of colour (Taupe) has completely transformed the look and feel of the property.
It looks refreshed and absolutely stunning and there may be envious neighbours!!

We are glad you remembered our support team and installers names and we will pass on your kind words. We share our teams mobile numbers so you don't have to worry about anything.
When someone orders a door - we are all in it together and take pride when our customers are happy.

Thank you and we hope you enjoy the new look and of course a very secure and stylish door.

Beam からの回答

2023年6月18日

Thank you for a wonderful review.
Once our customers have designed their door and seen a transparent price whilst online, we arrange for a free door survey to be carried out by highly trained technical experts. Once completed and all questions answered , we call to confirm the both the design and price with our customers. There is no pressure, no haggling and the best price, first time every time!
We fundamentally believe that all customers should be able to obtain a good indication of the price and then decide when they would like to proceed.
Your door looks absolutely stunning and now with a WOW factor!
Its not just a door, but a door that compliments your home and shouts out style, elegance and durability.

Beam からの回答

2023年6月13日

Thank you for a lovely review.
One of our goals is to keep our customers informed throughout the journey at all times.
This means phoning our customers when the doors are being made, letting them know when they will arrive at the depot and agreeing the most suitable installation date in advance. We DO NOT JUST TURN UP and call our customers the day before. We plan it together as we are in it together.

Your door in black looks lovely and when we start doing windows, we would love to finish the rest of the property of. Your home looks amazing after the door has been installed.

Beam からの回答

2023年6月7日

Thank you for your wonderful feedback.
We are delighted to hear that you are not just delighted with the installation, but are looking to order another door from us. Its something that most of our customers share with their friends and family. Word of mouth is fantastic and we would like to thank all our customers for recommending us. There are 000's of companies out there offering similar products. When a customer places an order "We are all in" together,
Quality premium doors at fantastic prices along with expert workmanship. That's Beam.

Beam からの回答

2023年6月7日

Thank you for your lovely feedback.
We have a team of experienced experts to answer any questions from design to installation.
We keep our customers informed throughout the order and agree installation dates which suit the customer better including weekends at no extra cost.
Our surveyors/door technical designers together with our installers are all trained to a minimum Level 3 NVQ. We have set very high standards, raised the bar and will continue to build the brand with customers front and centre.

Your door looks absolutely stunning.
Great choice.

Beam からの回答

2023年6月5日

Thank you for such a fantastic review of our service.
We believe all customers should be able to get a guide price without the hassle of calling someone round, which is time consuming and a bore.
Our customers can design their door, see a transparent price with payment options, book a free door survey and order when ready.
No pressure, No hassle, No Stress.
We have seen the before and after pictures. WOWWWWWW.
What a transformation.

Beam からの回答

2023年5月18日

Thank you for a very passionate and a truly 5 Star review.
We are equally pleased from your experience with ourselves and you taking the time out to highlight our web support team and our installer.
The brand is gaining momentum on social media, Instagram and Facebook, with visitors commenting on how hassle free it is to obtain a price whilst online.
We intended to do something very different & radical but keeping it simple for our customers.
Allow visitors to design their door, see a price and book a free door measure survey before placing an order. This is the way it should be done. No hassle, No Haggle, No stress whilst saving time and money cutting out the middleman.
We have seen the pictures of your installed door. Black with a long handle looks stunning. Great Choice!
Beam Team

Beam からの回答

2023年5月12日

Thanks for tour kind words and recommending us.

We decided to share our prices online and be transparent to the visitors on our website.
Nothing is hidden or a secret, but up front and visible.
We have an ethos that we keep our customers informed from design to installation and make it easier for them through the process.
We are glad we managed to install the design, colour and style you. Lest we forget, we installed this non a Saturday, and the installer would like to pass his thanks to your hospitality.

Beam Team