The Christmas gift that I ordered weeks before Christmas was never shopped and I can’t get in touch with anyone. They shipped the extra straps I purchased and never shipped the hammock
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
When my nightly hammock snapped, I knew I needed a new double, and was weary of what was out there. Having had one of these before, and knowing they are trustworthy, I got another Bearbutt after ten y... もっと見る
When this large, round man was about to give up on his quest for a quality camping hammock that could prevent the Earth from holding him close - along came Bear Butt. Not only did everything arrive ti... もっと見る
I just love Bear Butt! I enjoy using their products because its super good quality, it’s cheap and looks so much better than any other hammock! I always love talking about this company because they li... もっと見る
企業情報
当該企業による記述
At Bear Butt, we provide the best portable Double Hammocks (Two Person Hammock) and Hammock Accessories for camping, hiking, sleeping, etc. Shop today!
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I love love love my new hammock gear
I love love love my new hammock gear! I took it out in my backyard even though it's cold out and did the whole set up. No better feeling!
Quick shipping
Quick shipping! Exactly as described:) excited to set it up when summer comes!
Lived up to other reviews,great quality…
Lived up to other reviews,great quality & excellent service: order,keeping updated and quick delivery!
Amazing Company
Bear Butt is an amazingly friendly and helpful company that makes amazing products! I own 5 Bear butt hammocks and I love every single one of them!
Still haven’t had an actual response to…
Still haven’t had an actual response to my particular situation. Just pre packaged stuff that’s not addressing my almost 4 year old hammock. Come on folks, just reach out and make a loyal customer happy please. Pretty please.
Matt
The products are amazing but the…
The products are amazing but the customer service is slow and misleading. Getting vague and different answers throughout.
Would love to continue buying more hammocks and share with friends as we love the products but the support is making us begin to look elsewhere.
Haven't gone camping yet but the gear…
Haven't gone camping yet but the gear looks great and it's all very compact and lightweight. I ordered the double size hammock, kodiak straps, rain fly, and mosquito net to cover all possible scenarios. Might have to set it up in the backyard and give it a test run.
Awful customer service for cancellations and refunds
It is impossible to get an order canceled or a refund initiated. I had ordered 4 items at night but decided the next morning (less than 12 hours) to email them to cancel my order, but they had already shipped the items. They waste no time charging me and shipping my order. My items arrived and now I want to return the items to get a refund. They took over 24 hours to respond to my request for a refund (I used their online form this time). And when they did respond, the instructions for a refund only pertained to orders via Amazon.com and items that were opened or damaged (referencing to their warranty policy). I have brand new unopened items that I want to return, so I replied indicating that none of those situations described in their email applied to me. I am awaiting their response but I am not hopeful. Don't buy products from BearButt, they don't make it easy for customers to change their minds or get support.
Great products at a great price!
I was very pleased with this purchase. I have used bare butt equipment in the past and have liked it, but this is the first time I have purchased their hammocks, and I am very pleased with the quality as well as the fantastic customer service!
Constantly buying all the products for…
Constantly buying all the products for myself, friends and family!!
Great products fast service good delivery
Great products quick service reasonable price all in all good experience I'm still waiting on my free 2-in t-shirt though
Good products
Good products. Quick delivery and kept informed in progress of delivery. Fair pricing. Will use them again
Mostly perfect!
The only complaint I had was that my order didn’t all come at the same time and that wasn’t super clear to me in the communication so when I opened the first package I expected it to be there.
Wonderful products
Wonderful products! We have 8 hammocks and 6 rain flies. Took them backpacking last weekend, got rained on all night and we were all warm and dry! Great customer service as well - answered questions and replaced defective items quickly!
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