Becoquin.com レビュー 81

Becoquin.com からの回答

2026年4月10日

Hi,
Thanks for taking the time to leave a review. Your input helps us improve.

Best regards,
Customer Support Team

Becoquin.com からの回答

2026年3月23日

Hi,
Thanks for your feedback! We’re glad to hear you had a positive experience with our service.

Best regards,
Customer Support Team

Becoquin.com からの回答

2026年3月6日

Hi,
We appreciate your review and are happy to hear about your positive experience.

Best regards,
Customer Support Team

Becoquin.com からの回答

2026年1月27日

Hello,

Thank you for sharing your experience. We’re genuinely sorry to hear that the platform didn’t meet your expectations and left you feeling disappointed.
Our service is designed for real people who are interested in chatting and meeting, but like on any dating site, not every interaction turns into something meaningful. Different users have different intentions and activity levels, and sometimes conversations simply don’t move forward the way anyone hopes. That can be frustrating, and we understand that.
If something feels off, members are always encouraged to block or report profiles so our team can review them. This helps keep the environment cleaner and improves the experience for everyone.
Regarding payments, any charge is always tied to actions taken on the account, such as upgrades or access options. If you feel something wasn’t right, our support team can look into it and clarify exactly what happened. You can reach us here: support@becoquin.com
We appreciate feedback like this, even when it’s tough to read, because it shows us where users feel let down and where we need to keep improving.

Kind regards,
Customer Support Team"

Becoquin.com からの回答

2026年1月27日

Hello,

Thank you for taking the time to leave feedback. We’re sorry the experience felt so frustrating, and we’d like to clarify a few points.
First, the platform is built for real users to connect and chat. As on any dating service, activity levels and behavior can vary, and some profiles may feel less engaging than others. If something looks suspicious, members can always block or report it so it can be reviewed by our team.

About subscriptions - there is always a way to manage and cancel them from the account area. It should never feel “hidden” or like a quest to complete. If the flow seemed confusing, that’s feedback we take seriously and continue improving.
All charges are connected to actions taken during signup, upgrades, or optional offers shown on the platform. Nothing is activated in the background without user confirmation, and support can always review what happened on a specific account.
If anything is still unclear, our team is happy to look into it directly and help resolve it properly: support@becoquin.com
We appreciate hearing where things feel complicated, because transparency and ease of use really matter to us.

Kind regards,
Customer Support Team

Becoquin.com からの回答

2026年1月21日

Hi there!

Thank you for sharing your thoughts. We’re very sorry to hear about your experience and understand why this felt frustrating. Our goal is to provide a safe and transparent platform for our users, and we take feedback like yours seriously. If you have any concerns regarding your subscription or payments, our support team is available to assist you and make sure everything is handled properly. Please contact us at support@becoquin.com, and we’ll be happy to help.

Kind regards,
Customer Support Team

Becoquin.com からの回答

2026年1月21日

Hi there!

Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience and understand why this situation was upsetting. Please be assured that our platform is designed to provide a safe space for online connections, and we are committed to transparency and fair service. Our support team is always ready to assist with any billing or subscription concerns to make sure everything is handled correctly. You can reach us directly at support@becoquin.com, and we’ll be happy to help.

Kind regards,
Customer Support Team

Becoquin.com からの回答

2026年1月12日

Hi there!

Thank you for sharing your thoughts. We understand how important clear and professional communication is, and we’re sorry if your experience didn’t reflect that. Your feedback is genuinely appreciated and helps us review how we communicate and support our users. If you’d like to share any specific details or need assistance, you’re always welcome to contact us at support@becoquin.com - we’ll be glad to help.

Becoquin.com からの回答

2026年1月12日

Hi there!

Thank you for taking the time to share your experience. We’re very sorry to hear how upsetting this situation has been for you, and we understand why unexpected charges and a difficult support interaction can leave such a strong negative impression.
We’d like to clarify that all subscription details and any optional offers are presented during the signup process, and charges are applied only based on confirmed selections. That said, we absolutely want users to feel informed, respected, and supported at every step, and we regret that this was not how your experience felt.

Your feedback about billing clarity and customer support is important to us, and we take it seriously. If there are any remaining questions about charges, refunds, or account status, we genuinely encourage you to reach out to us directly at support@becoquin.com so we can review the details and assist where possible.
We appreciate you sharing your concerns - feedback like this helps us continue improving our service and support.

Becoquin.com からの回答

2026年1月12日

Hi there!

Thank you for sharing your experience with us. We’re really sorry to hear how frustrating and upsetting this situation has been for you, especially when it comes to unexpected charges and difficulties with cancellation - we understand why that would cause serious concern.
We’d like to clarify that subscription details and any additional options are displayed during the signup process, and charges are only applied based on confirmed selections. That said, we never want anyone to feel ignored or unable to get help. If cancellation requests or billing questions were not addressed as expected, that’s something we genuinely want to look into and improve.
Your feedback is important to us, and we’d appreciate the opportunity to review your case in detail, clarify what happened, and assist where possible. Please feel free to contact our support team directly at support@becoquin.com, and we’ll be glad to help and provide clarification.

Thank you for taking the time to share your concerns - it helps us continue improving our service and support.

Becoquin.com からの回答

2026年1月12日

Hi there!

Thank you for taking the time to share such detailed feedback. We’re sorry that your experience led you to feel disappointed and unheard - we understand how frustrating it is when conversations don’t feel natural and reports don’t seem to lead to visible results.
We’d like to clarify that we do not use bots or automated systems to create conversations, and sharing external contact details is not encouraged on our platform. All reports submitted by users are reviewed by our moderation team, though actions taken may not always be immediately visible. That said, we genuinely regret if it felt as though your concerns were ignored - this is not the experience we aim to provide.

Regarding billing and refunds, each case is reviewed individually in accordance with our terms, but we absolutely want users to feel treated fairly and respectfully. If you’re open to it, we’d appreciate the opportunity to review your case again and address any remaining questions or concerns. Please feel free to contact us directly at support@becoquin.com with any additional details.
We value your feedback and thank you for sharing it - it helps us improve both our service and how we support our users.

Becoquin.com からの回答

2025年11月28日

Hey!
The service doesn’t send messages from unreal and non­existent users as it would be a highly illegal action. We really care about your privacy and comfort when using our site. That’s why we’ve added two new options to protect you from scammers and other human factor inconveniences -block and report. If you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away.
We have a special offer '2 for 1' on the same payment page that offers to try two sites at one time. But you can refuse this offer by unmarking it. Also you could cancel any of these sites anytime before the expiration date.
We will certainly look further into your query and use your feedback to improve our service.
Take care and all best

Becoquin.com からの回答

2025年11月28日

Hey!
We do not need to convince people to join our site in this way. Our members are interested in meeting new people. If you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away. We work hard to keep our site fun and enjoyable, and we work hard to eradicate fraudulent people from the website. Our aim is to provide a genuine dating experience. We value you as our customer and appreciate any feedback that you send us.
We will certainly look further into your query and use your feedback to improve our service.
Take care and all best

Becoquin.com からの回答

2025年11月28日

Hi!
We do not use any automatic systems to generate fake emails or messages or steal photos and we do not condone the use of false profiles. Our aim is to provide a genuine dating experience. We are interested in spotting fake profiles and taking them off. So when you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away.
Sorry, but when making an online transaction you agree to the terms of payment and choose the package, which suits you the best. You choose the package yourself; all required information on the payment sum and repeat billing terms is provided on the Payment Page. If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email.
We apologize for any inconvenience caused.
Take care and all best

Becoquin.com からの回答

2025年11月28日

Hey!
The service doesn’t send messages from unreal and non­existent users as it would be a highly illegal action. We really care about your privacy and comfort when using our site. That’s why we’ve added two new options to protect you from scammers and other human factor inconveniences -block and report. If you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away.
Sorry, but when making an online transaction you agree to the terms of payment and choose the package, which suits you the best. You choose the package yourself; all required information on the payment sum and repeat billing terms is provided on the Payment Page. If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email.
We apologize for any inconvenience caused.
Take care and all best

Becoquin.com からの回答

2025年11月28日

Hey!
We do not need to convince people to join our site in this way. Our members are interested in meeting new people. If you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away. We work hard to keep our site fun and enjoyable, and we work hard to eradicate fraudulent people from the website. Our aim is to provide a genuine dating experience. We value you as our customer and appreciate any feedback that you send us.
We will certainly look further into your query and use your feedback to improve our service.
Take care and all best

Becoquin.com からの回答

2025年11月28日

Hi!
We do not use any automatic systems to generate fake emails or messages or steal photos and we do not condone the use of false profiles. Our aim is to provide a genuine dating experience. We are interested in spotting fake profiles and taking them off. So when you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away.
Sorry, but when making an online transaction you agree to the terms of payment and choose the package, which suits you the best. You choose the package yourself; all required information on the payment sum and repeat billing terms is provided on the Payment Page. If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email.
We apologize for any inconvenience caused.
Take care and all best

Becoquin.com からの回答

2025年11月28日

Hey!
Please note that our site administrators never require or ask users for any verification information. Members of our websites do not have verification/hook up IDs nor personal codes. You do not need any ID or personal code to contact members and you should not follow the external links that members may share with you. If you consider somebody to be a suspicious member by them asking you for your verification/hook up ID or personal code, please inform us and we will take action. We advise all members throughout our website, our help section, safe dating tips and our terms of use/privacy policy that you should not share any such information with other members and you should be cautious of following links provided to you.
Sorry, but when making an online transaction you agree to the terms of payment and choose the package, which suits you the best. You choose the package yourself; all required information on the payment sum and repeat billing terms is provided on the Payment Page.
We apologize for any inconvenience caused.
Take care and all best

Becoquin.com からの回答

2025年11月28日

Hey!
If you feel that a member is acting suspiciously then please send us theirs ID numbers or screen names.As soon as we receive it we will investigate the case straight away.Also you can block such members by clicking on Block button on theirs profiles.We work hard to keep our site fun and enjoyable and we struggle against scammers on the website.
Take care and all best

Becoquin.com からの回答

2025年11月28日

Hey!
We do not need to convince people to join our site in this way. Our members are interested in meeting new people. If you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away. We work hard to keep our site fun and enjoyable, and we work hard to eradicate fraudulent people from the website. Our aim is to provide a genuine dating experience. We value you as our customer and appreciate any feedback that you send us.
We will certainly look further into your query and use your feedback to improve our service.
Take care and all best