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Greg was very helpful. Quickly answered all my questions and provided details on shipping updates available. I ended up ordering on line but he also would have been able to take my order over the phone.

Sean was awesome. He helped me review my orders promptly, offered me the best discounts and was really attentive and understanding to my needs. I really appreciate his professionalism. Thanks Sean

I just had the greatest experience with your Customer Support Rep, Sydney! There are not enough good things to say about her. She was AWESOME!!!! Best experience I have had. If she had not been as super helpful as she was, I probably would not have placed the order. She made the difference. All I had to do was shop!

Questions were answered in a quick professional manner.

Greg Sharma was great. He put my order in and found all of my items and was very helpful.

Greg was so helpful! He made the process very easy and explained all the steps really well.

Gregg was awesome! He made sure my order was input properly and even confirmed the delivery timing to ensure I was still wanting my item. The customer service is beyond what is expected! Thanks Gregg!

Sydney was very helpful and courteous in helping me to place my order for bedroom furniture and a bookcase. She was quite professional and was able to answer all my questions.

Sydney was quick to respond and very helpful in answering my questions and enabling the method of purchase that I found most easy on my end.

The customer service and pricing was great! I placed an order and wanted to add additional items - Cindy in customer service walked me through the process and was a joy to work with!

Cindy was a phenomenal customer support associate! She was patient, helpful, courteous, and kept me informed throughout the entire process. She made multiple phone calls to ensure my order would be delivered to my specifications, and she followed up via email as well. And best of all, she was friendly and kind, which was so appreciated during the sometimes-stressful process of buying new furniture online! Thanks so much Cindy for turning this into a positive experience for me!

He was very professional, and polite. Google, was advertising a price and discount for Emma Mason furniture that when I try to make my purchase, the coupon code was coming up as invalid. He went out of his way to make sure that the price and discount that was being advertised online would be honored.

I was skeptical about ordering on line.
She was very patient with me and explained everything.
She answered all my questions. She did not hesitate to get me someone on the phone when I asked her if I could talk to someone on the phone.
It was a very pleasant experience for me.
I would not hesitate to buy from them again.

Kate, Helped me to place my order, and she was very helpful with all my questions. She seemed very experience with her job.

Great customer service. Walter was patient and so helpful.

Sean, Greg, and Cindy were excellent. There were zero questions left unanswered. No wait whatsoever. Zero complaints.

Greg was great! I was having issues completing my Order online, Greg was able to work everything out to make sure I got everything I needed. He was very helpful and went above and beyond, great customer experience.

Sean Solomon was great. Made ordering chairs easy ! He was very knowledgeable and helpful. Highly recommend Sean.

This is my first time shopping at Emma mason , The Experience was wonderful Greg the salesman was very polite helpful And knowledgeable about the dining room set that I purchased. I will highly recommend the store .