Beds4U New Zealand レビュー 

659
•
TrustScore 5段階評価の4

4.2

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The delivery was prompt and they did great with getting it into the home without making a mess. The bed is comfy. The women we spoke with in store was knowledgeable and able to assist us with explorin... もっと見る

企業が回答しました

5つ星のうち1の評価

Brought a bed from beds4u Palmerston North. Worst service and experience I’ve had. Was told would receive a call back and had nothing. When you say you have a 60 day customer satisfaction guarantee... もっと見る

5つ星のうち4の評価

Great service at Invercargill store. Had a mix up with the base when bed was delivered but it was sorted the next day. Delivery driver was nice guy. Recommended would be happy to buy from them again

企業が回答しました

5つ星のうち5の評価

I have found this company to be really good. Very helpful in buying the right bed for my husband and I. We had a bit of a misunderstanding and they bent over backwards to resolve it. When they del... もっと見る

企業が回答しました

企業情報

  1. ベッド専門店
  2. ・
  3. マットレス専門店
  4. 寝室家具店

当該企業による記述

It's our dream to give everyone a great night’s sleep. Beds4U is totally committed to bringing you comfortable, brilliant-value beds & mattresses made in New Zealand.


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4.2

ほぼ満足

TrustScore 5段階評価の4

659件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 85%に回答しています

通常2週間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(659)

過去12か月のレビュー数: 100件

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5つ星のうち3の評価

Not in stock

When I placed the order it said the bed head was in stock. But it wasn’t. I am still waiting to receive it.

2025年12月12日
Beds4U New Zealand ロゴ

Beds4U New Zealand からの回答

Hi Anna,

Thank you for your feedback, and we’re very sorry for the delay and any frustration caused by the stock issue. We strive to keep our online stock levels accurate, but sometimes discrepancies can occur.

Our team is actively working to get your bed head to you as soon as possible. If you haven’t already, please reach out to our customer care team so we can provide an updated delivery timeline and ensure it arrives without further delay.

We really appreciate your patience and understanding.

Regards
Beds4U Team

5つ星のうち3の評価

Excellent outcome after hell

Went to purchase via click and collect Christchurch, then with such great delivery price, got the bed delivered (from what was meant to be from Christchurch). As hadn't arrived within a week, contacted Bed4U to be told being shipped from Auckland and wouldn't be here until Jan. Bed purchased early Dec as needed for Xmas. When this was realized, Bed4U contacted dispatch. Didn't hear anything for another few days....respond they hadn't heard back from dispatch. This happened twice then I complained and the bed was good for us to collect two days later from Christchurch. To compensate for the delivery fee, we received a free mattress protector and the the bed the sun before Xmas.

2025年12月12日
Beds4U New Zealand ロゴ

Beds4U New Zealand からの回答

Hi Suzieann,

Thank you for sharing your experience, and we sincerely apologize for the delays and confusion with your delivery. We completely understand how frustrating this must have been, especially with the busy season.

We’re glad that the situation was eventually resolved. Your patience and persistence are greatly appreciated, and we’re thrilled that you now have your bed in time for the holidays.

Thanks again for choosing Beds4U — we hope you’re enjoying many comfortable nights ahead!

Regards
Beds4U Team

5つ星のうち2の評価

Plush mattress hard as a brick

The mattress I bought says it is plush feel but this feels hard. I have emailed Beds4u regarding this but no response. I read they have a 60 day swap policy so I am interested to see how this will work or if the mattress I was sent was in fact a faulty batch.

2025年11月17日
5つ星のうち5の評価

When you need a comfortable sleep the galaxy mattress is the one

I recently came across a Facebook post of yours regarding the galaxy bed at an exceptional price. I inquired about purchasing only the mattress, and a prompt response confirmed that it was possible. The online assistance provided on the website was equally swift, and the online purchasing process was seamless. Additionally, the couple who contacted me to inform me of the mattress’s delivery time was also very helpful. I am extremely satisfied with this mattress, as it offers exceptional comfort.

2025年10月18日
5つ星のうち3の評価

The online experience is way better than in store

Well I was going to buy from the store in tauranga but the service there was poor, I went in and the man there was just on his phone watching what seemed to be tiktok or something and as this was the first time buying a bed for myself I wasn’t sure if this was how it was supposed to be but after around 20-30 minutes of looking for myself and testing by myself seems he still didn’t notice I was there I had to go and get his attention and then the whole time he was showing me beds he seemed agitated with every question I was asking like he didn’t want to be there at all so I left and decided to go do my purchase online which was a great experience it was very easy and that’s why there is a 3/5, after purchasing online I received a call from the man at beds 4 u tauranga to ask how I was going with my bed search and already seemed like he didn’t want to be calling but after I told him that I ended up buying online he seemed very agitated and even scoffed at me and then hung up, let’s say I won’t be going back to that store but I will visit the online store or the one in Mt Maunganui for hopefully a better experience

2025年10月17日
5つ星のうち5の評価

Value For Money

Good service namely Anu and team
Good price
Good timing
Good problem solving
Good parking
Good location

2025年10月4日
自発的なレビュー
Beds4U New Zealand ロゴ

Beds4U New Zealand からの回答

Hi Rudy,

Thank you so much for your kind words! We're glad to hear you had a great experience with Anu and the team. It’s wonderful to know you were happy with our service, pricing, and timing. We appreciate your support and look forward to seeing you again!

Regards
Beds4U Team

5つ星のうち5の評価

Great bed. Great price.

Great beds. Great range. Great prices and sales. Helpful staff.

2025年8月12日
Beds4U New Zealand ロゴ

Beds4U New Zealand からの回答

Hi Callum,

Thank you so much for your kind words! 💙
We’re thrilled to hear you enjoyed your experience with Beds4U. Our team works hard to offer great beds, unbeatable prices, and friendly service — so it’s wonderful to know it shows!

We look forward to helping you again soon. 🛏️✨

Regards
Beds4U Team

5つ星のうち5の評価

Buying was made easy

Buying was made easy, communication with delivery was easy, and the young men who dropped off the bed was lovely and helpful.
So over all the experience with beds 4 u was a delightful experience

2025年9月27日
Beds4U New Zealand ロゴ

Beds4U New Zealand からの回答

Hi R, Thank you so much for your kind words! We’re delighted to hear that your buying and delivery experience with Beds4U was smooth and enjoyable. Our team always strives to make the process as easy and friendly as possible, and it’s great to know the delivery team made a positive impression.

We truly appreciate your support and hope you enjoy your new bed for many restful nights ahead!

Warm regards,
The Beds4U Team 🛏️

5つ星のうち5の評価

Excellent service from beginning to…

Excellent service from beginning to end.
The bed is fantastic, brilliant communication and delivery was super fast.

2025年9月15日
Beds4U New Zealand ロゴ

Beds4U New Zealand からの回答

Hi Helen,
Thank you so much for your wonderful review! We’re thrilled to hear you’re loving your new bed and that everything went smoothly from start to finish. Enjoy your great night’s sleep!
– The Beds4U Team

5つ星のうち5の評価

Super helpful

Super helpful, when I wanted to add a base to my order, excellent bed for a great price. Fantastic delivery service

2025年9月10日
Beds4U New Zealand ロゴ

Beds4U New Zealand からの回答

Hi Sim,

Thank you so much for your wonderful feedback! We’re glad to hear our team could help with your order and that you’re happy with your new bed and delivery experience. Enjoy your great night’s sleep! 💤🛏️

Warm regards,
The Beds4U Team

5つ星のうち5の評価

Delivered in good time

Delivered in good time, plastic wrapped to keep clean. Stored in my garage until Xmas visitor arrives.

2025年9月13日
Beds4U New Zealand ロゴ

Beds4U New Zealand からの回答

Hi Denise,
Thank you so much for your kind feedback! We’re glad to hear your order arrived in good time and was well-protected. We hope your Christmas visitor enjoys a great night’s sleep!

Kind regards,
The Beds4U Team

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