The delivery was prompt and they did great with getting it into the home without making a mess. The bed is comfy. The women we spoke with in store was knowledgeable and able to assist us with explorin... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Brought a bed from beds4u Palmerston North. Worst service and experience I’ve had. Was told would receive a call back and had nothing. When you say you have a 60 day customer satisfaction guarantee... もっと見る
Great service at Invercargill store. Had a mix up with the base when bed was delivered but it was sorted the next day. Delivery driver was nice guy. Recommended would be happy to buy from them again
企業が回答しました
I have found this company to be really good. Very helpful in buying the right bed for my husband and I. We had a bit of a misunderstanding and they bent over backwards to resolve it. When they del... もっと見る
企業が回答しました
企業情報
当該企業による記述
It's our dream to give everyone a great night’s sleep. Beds4U is totally committed to bringing you comfortable, brilliant-value beds & mattresses made in New Zealand.
連絡先
5 Gloucester Park Road, 1061, Auckland, ニュージーランド
- 0800233748
- info@beds4u.co.nz
- beds4u.co.nz
4.2
ほぼ満足
659件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 85％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Thanks Onehunga Store
Thanks Onehunga Store. Excellent product. Helped us to get what we were after. Great after sales service as well too! Recommend,!! Lawrie
2025年9月26日
自発的なレビュー
Beds4U New Zealand からの回答
Hi Lawrie,
Thank you so much for your kind words and recommendation! We’re thrilled to hear the Onehunga team could help you find exactly what you were after and that you’re happy with our product and service. Enjoy your new bed! 🛏️✨
Warm regards,
The Beds4U Team
Excellent service and great buying
Excellent service and great buying. Found Sandra in Napier and Suzy in Hastings very helpful. Can’t wait to get my new bed😁
2025年9月21日
自発的なレビュー
Beds4U New Zealand からの回答
Hi Dave,
Thank you so much for your lovely feedback! We’re delighted to hear that Sandra and Suzy were able to make your experience such a positive one. We can’t wait for you to enjoy your new bed — here’s to many great nights of sleep ahead! 😄
Regards
Beds4U Team
Awesome Bed
We found a great bed for my oldest child at a great price. She wouldn't go to sleep in her own bed until we got this one.
2025年8月24日
Beds4U New Zealand からの回答
Hi RG,
That’s so wonderful to hear! 💤💙 We’re so glad your daughter is loving her new bed and finally settling into her own space comfortably. Thank you for choosing Beds4U — we hope she enjoys many nights of cozy sleep ahead!
Sweet dreams from all of us at Beds4U ✨
Regards
Beds4U Team
Order was processed quickly…
Order was processed quickly communication was helpful and friendly
2025年8月13日
Beds4U New Zealand からの回答
Hi Gboi,
Thank you so much for your kind feedback! We’re delighted to hear that the process was smooth for you — from payment to delivery updates, and all the way to South Taranaki. We truly appreciate you choosing Beds4U and look forward to serving you again.
Kind regards,
The Beds4U Team
Bed is fantastic and as advertised
Quick response, easy to pay, updated on delivery, as I had to have delivered to south of taranaki.
2025年8月14日
Beds4U New Zealand からの回答
Hi Shannan,
Thank you so much for your kind feedback! We’re delighted to hear that the process was smooth for you — from payment to delivery updates, and all the way to South Taranaki. We truly appreciate you choosing Beds4U and look forward to serving you again.
Regards
Beds4U Team
Absolutely not comfortable beds to…
Absolutely not comfortable beds to sleep in worst beds ever, no one should buy the Dahlia queen bed set is not what you would expect because they are high up. I literally have to climb onto my bed just to get into it and you can’t tuck your sheets in properly because the bed is too heavy to lift and you can’t get a full refund is disgusting
2025年7月31日
自発的なレビュー
Beds4U New Zealand からの回答
Hi Charlene,
Thank you for taking the time to share your feedback with us — we’re truly sorry to hear that your experience with the Dahlia queen bed set hasn’t met your expectations. We understand how important comfort and practicality are when it comes to a bed, and we regret that this has caused you disappointment.
Our team would love the chance to look into this further and see what options we can provide to improve things for you. Could you please reach out to us directly at customerservice@beds4u.co.nz or share your order details so we can assist you right away?
We value your trust and want to ensure we resolve this to your satisfaction.
Kind regards,
The Beds4U Team
Poor quality
Beware the quality isn’t great!
We bought a high end type (and cost) king bed couple of years ago from Beds4U.
Over last 6-9 months we have had allergies and asthma flare ups. Also kept getting so much blue dust on all bedroom and hallway furniture. Thought it was our aircon filter but after having them serviced the dust was no different. We found the cause of the dust by coincidence of a spring clean moving the bed. The ‘new’ bed base was throwing out so much dust under the bed that the vacuum cleaner couldn’t collect the clumps up in one pass. Found the bed base materials were seperating. Had this sealed up and after a few weeks now -‘NO DUST’
We don’t recommend this companies products for anybody paying so much money to go through the health problems we have experienced. As well as the extra cost employing someone to work on the bed seal up.
2025年8月28日
自発的なレビュー
Beds4U New Zealand からの回答
Hi Mark,
Thank you for taking the time to share your experience — we’re very sorry to hear about the issues you’ve faced with your bed and the impact it’s had on your health. This is certainly not the experience we want for any of our customers, and we take feedback like yours very seriously.
We would like to investigate this matter further to ensure it doesn’t happen again and to see how we can best support you. Could you please contact us directly at customerservice@beds4u.co.nz with your order details? Our team is committed to resolving any product concerns promptly.
Thank you again for bringing this to our attention — we truly value your feedback and the opportunity to improve.
Kind regards,
The Beds4U Team
Excellent communication throughout
Bought my bed online, was an easy straight forward process
Communication was great through out, delivery was Excellent right through to within half an hour of arriving. 10 out of 10 to shipping drivers
2025年7月21日
Beds4U New Zealand からの回答
Hi there,
Thank you so much for your wonderful review! We’re thrilled to hear the online process was easy and that our team kept you well informed. We’ll be sure to pass your praise along to our delivery drivers – they’ll love hearing it! Enjoy your new bed!
Regards
Beds4U Team
The team at the palmerston north branch…
The team at the palmerston north branch were amazing
2025年7月23日
Beds4U New Zealand からの回答
Hi Cheryl,
Thanks so much for your kind words! We’re thrilled to hear our Palmerston North team gave you such a great experience — we’ll be sure to pass your feedback on to them.
Regards
Beds4U Team
Happy with the price of the bed
Happy with the price of the bed, great for a 13year old first 'big' bed. He finds it comfortable which is great.
2025年7月15日
Beds4U New Zealand からの回答
Hi Sara,
Thanks for sharing your feedback! We’re so glad to hear the bed is a great fit for your 13-year-old’s first ‘big’ bed — and even better that he’s finding it comfortable! Enjoy the new bed and a blissful night!
Regards
Beds4U Team
Beds4U New Zealand からの回答
Hi Johan,
Thank you for the lovely feedback! We’re so pleased you enjoyed the great deal, friendly service, and smooth delivery. We look forward to helping you again in the future!
Warm regards,
The Beds4U Team
Great customer skills from Tungane…
Great customer skills from Tungane Cecil in Masterton Beds4U Masterton She explained what types of beds & mattress are good for our needs also she's a kind person 😊 will definitely be back to buy a bed from Beds4U
2025年8月7日
自発的なレビュー
Beds4U New Zealand からの回答
Hi Reva,
Thank you for your wonderful feedback! We’re so pleased to hear that our team provided you with such helpful advice and friendly service.
We’ll be sure to share your kind words with her and the Masterton team. We look forward to welcoming you back when you’re ready for your new bed.
Regards
Beds4U Team
Company is very efficient with time and…
Company is very efficient with time and messaging me about my order, they also aloud me to pick up my goods on a specific date that is convenient for myself which makes things so much easier for me. Thanks
2025年7月16日
Beds4U New Zealand からの回答
Hi Mia,
Thank you for your lovely feedback! We’re so glad to hear our communication and flexibility made your experience smooth and convenient. We appreciate your support and look forward to assisting you again in the future.
Regards
Beds4U Team
Beds4U New Zealand からの回答
Hi Ralph,
Thanks so much for your feedback! We’re glad to hear you were happy with the service and that everything was delivered and assembled smoothly in your bedroom. Enjoy your new bed, and we hope to see you again soon!
Warm regards,
The Beds4U Team
Provided fast and professional service…
Provided fast and professional service from start to finish. Would definitely shop here again.
2025年7月6日
Beds4U New Zealand からの回答
Hi Elizabeth,
Thank you so much for your kind words! We’re thrilled to hear you had a fast and professional experience with us from start to finish. We look forward to welcoming you back to Beds4U again soon!
Warm regards,
The Beds4U Team
Pleasure plus!…
I have a very bad back and I find I can now enjoy a more comfortable and longer sleep without pain although it is taking time for my back to adjust. But after three nights I am experiencing less discomfort and stiffness when I wake up. I'm really delighted with my Sealy Tranquility Plush mattress and base.
2025年7月1日
Beds4U New Zealand からの回答
Hi Helen,
We’re so glad to hear you’re already feeling the benefits of your new Sealy Tranquility Plush mattress! It’s wonderful to know you love your new bed:)
Wishing you many more restful nights ahead — thank you for choosing Beds4U!
Warm regards,
The Beds4U Team
There was a delay in communication &…
There was a delay in communication & delivery, but mattress was upgraded. Staff were friendly & helpful.
2025年6月29日
Beds4U New Zealand からの回答
Hi Brad,
Thank you for your feedback. We’re sorry to hear there was a delay in communication and delivery, but we’re glad we could make it right. It’s great to know our team was friendly and helpful throughout.
We truly appreciate your patience and support!
Warm regards,
The Beds4U Team
Beds4U New Zealand からの回答
Hi Suzzette,
Thank you so much! We're thrilled to hear you’re loving the bed and that you were happy with our service. Enjoy your comfy new setup!
Warm regards,
The Beds4U Team
Ordered online during a sale
Ordered online during a sale, but I had a change of mind from the same place. I called and asked for a swap and not only were they super cool about it, they added a little extra. Delivery was a reasonable time (when sales go on, I understand deliveries get backed up). When we upgrade our bed, this will be our first place to look.
2025年6月15日
Beds4U New Zealand からの回答
Hi Susan,
Thank you so much for sharing your experience! We’re really glad we could make the swap easy for you — and we’re always happy to add a little extra when we can 😊
We appreciate your understanding around delivery times during sales, and it means a lot to know we’ll be your first stop when it’s time to upgrade. We look forward to helping you again in the future!
Warm regards,
The Beds4U Team
Beds4U New Zealand からの回答
Hi Daniel,
Thanks so much for your feedback! We're thrilled to hear the process was quick and easy — and that you're loving your new bed!
Enjoy the comfort,
The Beds4U Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。