Benshop レビュー 

59
TrustScore 5段階評価の2.5

2.3

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

SCAM!!!! I ordered 2x home/ bar table since September 2021 hoping it will come before Christmas but until now it hasn’t come… I have emailed them so many times but no answer? Do not buy from... もっと見る

5つ星のうち1の評価

Appalling service as the company could not supply the goods. I was informed that the watch I was interested in would arrive between 3-5 days but two weeks later it had not arrived and it was a birthd... もっと見る

5つ星のうち2の評価

Bought a brand new Seiko watch from them in July'19 and didn't receive a stamped warranty card with the watch. Emailed them about it and never had the courtesy of a response. Without it, Seiko won't... もっと見る

5つ星のうち3の評価

Here comes another Asian (Korean or Chinese - I don't know!) company which pretends a British company. The products they sell may be pukka, but very slow delivery because they need to import your o... もっと見る

企業が回答しました

企業情報

  1. 時計店

さまざまな外部ソースから提供された情報

We Offer Casio G Shock, Baby-G, Pro-Trek, Edifice, Fossil, Diesel, Outgear, Sheen & Seiko, Citizen Watches at Special Discount price, We Sale only 100% Genuine Watch, you can Check at your Local Service Store or Online by Serial Number, We offer One Day Delivery & Free Delivery in all over United Kingdom.


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2.3

期待以下

TrustScore 5段階評価の2.5

59件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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2.3

すべてのレビュー

(59)

過去12か月のレビュー数: 0

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5つ星のうち5の評価

Quality

Quality, services, authenticity, great offers, deals and many more.
Dear friends,
I am (a Seiko collector) here to give my opinion on benshop.co.uk I would rather say it straight. They are the best in their own kind and I am happy with their services and the wide range of quality products. Highly recommend to other potential buyers.

2019年9月23日
自発的なレビュー
5つ星のうち5の評価

Responsive customer service and trusted…

Responsive customer service and trusted sellerGood customer service in any company takes the business to the next level. I am so glad to receive adequate information about everything whenever needed. I purchased from Benshop website because of the price factor. Needless to say they served me nicely. Viewing all the aspects, I would shop from them again in the future and would recommend to the readers.

2019年9月23日
自発的なレビュー
5つ星のうち1の評価

Never more.

Never more.
Before order Casio watch they wrote they have it in stock.
Ordered 11/09/2019 until 19/09/2019 any info about shipment.
Paypal claim opened.
They dont communicate.
Be carefull and dont buy anything from this store.

2019年9月19日
自発的なレビュー
5つ星のうち4の評価

All fine

All good. Shorter delay in the delivery caused by unpredicted occurancies, but the item was delivered as agreed.

2019年8月28日
自発的なレビュー
5つ星のうち2の評価

So here is why i'm giving Benshop a…

So here is why i'm giving Benshop a poor review.
Let's start by saying the prices are good.. now let's get onto the negatives.
1. Items show in stock, they are definitely not in stock at all and this is what initially pulled me in to make the sale. When you place your order they claim 1-2 days handling time and then deliver in the UK by Royal Mail. This is not what's actually going on at all. Benshop, after recieving your order will then get your item from somewhere well outside the UK, probably China? This is why your order is going to have a 10 day estimate on delivery from purchase date. What compounds the deception for me, is that they send you a 'shipped' email with a Royal Mail tracking number. Now, when youre paying £10 for delivery from Royal Mail on somthing the size and weight of a watch box, you would expect your £10 to get you the item at absolute most within 2 days, but of course the tracking number doesnt work for days and days, why is that you ask? Becuase Royal mail will handle it and the tracking number will work ONLY when its finally inside the UK. 5 Days have passed since my tracking number and shipping notification email from BenShop and neither the tracking number works, nor the item has arrived. So where my gripe with Benshop resides is the utter dishonity of what they are doing. Nowhere on the website can i easily find this information of the real shipping and stock process, and showing 'in stock' is just an absolute and outright lie! When you order it, they order it, it will arrive eventually, and eventually Royal Mail will handle it, but as of now im 5 days into my shipped date with no working tracking and no item. NOT COOL!
One Final note, i did use the quick chat on their website where i was told the tracking would 'eventually' start working. When i questioned what service of Royal Mail i was getting for £10 ie, Special delivery, 48hr, 24hr the reply i had was "hold on i will check" followed by complete silence and despite messaging again i never heard back. I think that says it all..
Benshop, stop being dishonest about holding stock, and stop being dishonest about your shipping! If you were honest about both i wouldn't have a problem.
I will update this when i finally (hopefully) receive my watch, and if Benshop bother to update me instead of hiding when i ask questions they dont want to answer. I used PAyPal for safety and at least i can open a dispute if needed. Stay tuned...

2019年8月19日
自発的なレビュー
5つ星のうち5の評価

Great online store

I ordered a Citizen watch, which costs £ 835.I had some worries at first, but then quickly dissipated after I got the watch.
Delivery was a bit slower than I expected, but I got a genuine watch at a very good price and I'm very happy with the purchase.

Congratulations and I wish you success in the future!

2019年8月16日
自発的なレビュー
5つ星のうち5の評価

Seiko Mini Turtle

Got a Seiko Mini Turtle from Benshop (the harder to get Japan made model).

Liked I could pay through PayPal for extra security.

Watch came within a day or two of the estimated delivery time and all was good!

Good price, good service.

2019年8月8日
自発的なレビュー
5つ星のうち5の評価

Benshop Is just excellent

I met Benshop almost at random, looking for a particular watch. Price was excellent and payment through PayPal adds an extra of confidence. Communication and shipping were first Class. Delivery was perfect. Fully recommended!

2019年7月23日
自発的なレビュー
5つ星のうち5の評価

Found limited edition watch on a…

Found limited edition watch on a discounted price
On the recommendation of my friend I went through the website to search GWR-B1000-X watch that was a limited edition model. Note that the watch was selling on high price on the other store. The price was already an attractive deal on benshop. Best of all I got a discount coupon of £25 that was just frosting on this great deal. Loved my gravitymaster. Highly recommended seller

2019年7月6日
自発的なレビュー
5つ星のうち5の評価

I recently purchased a 'Canon' camera…

I recently purchased a 'Canon' camera lens from this shop. I am more than happy that I found benshop online shop. Not only they heard me out carefully prior placing order but also fixed my technical issue in no time. Further 5 Pound off was given upon asking. I would give 10/10 to the responsive and great customer support. They are selling genuine products on unbeatable price which you would not find anywhere else. I would love to have business with them again.

2019年7月4日
自発的なレビュー
5つ星のうち2の評価

Be careful ordering from this company

Be careful ordering from this company. In today's online consumer market you would expect advertised items to be in stock. I ordered a watch for a birthday present only to be told 5 days, 2 emails and a chatroom chat (that gives you no answers) later that they could not get the item in stock. Reading between the lines and the length of time the expect you to wait for your items, I suspect they buy their stock in from 3rd parties AFTER you have ordered and paid for them. It's no way to run an online business, especially as they don't state before ordering that the items could take weeks to arrive, and especially seeing as they charge you £10 for delivery. To be fair they refunded me without quibble and I managed to order the same watch cheaper elsewhere.
I won't be ordering off them again! Get your act together Benshop, and be more upfront on your website!

2019年7月4日
自発的なレビュー
Benshop ロゴ

Benshop からの回答

Hello Jonathan,

We convey our most sincere apology for any kind of inconvenience caused to you. I would like to state that not all watches are purchased from third parties. Sometimes circumstances are uncertain and uncontrolled. Our Shipping and Handling department told us that the watch was faulty (movement issue) while preparing it for you. Your ordered watch was already a limited edition model that was hard to arrange in time. After contacting our suppliers for the stock of this watch, we came to know that it might take at least 1 week to receive it. We understand that it took some time to answer you but we would never do these kind of things deliberately. Most importantly, we promptly issued you the full refund. We still feel sorry for everything. Hope, to serve you better in the future.

5つ星のうち4の評価

I ordered a watch as a birthday gift…

I ordered a watch as a birthday gift for a fellow collector from benshop, but unfortunately it was dispatched a little late and did not arrive in time so I had to get an alternative watch from elsewhere.
after contacting benshop they asked me to send the watch back and supplied full details how to do so, after receiving the watch back my refund was promptly dealt with.
I have nothing but praise for the Customer service and the prices are very reasonable.
my only gripe would be obviously they need to speed up despatch times...
But as a watch collector i will use benshop in the near future

2019年6月27日
自発的なレビュー
5つ星のうち5の評価

Ottimo sito

Ottimo sito, seri, affidabili, veloci nelle risposte e spedizione .
Prezzi eccezionali 😉
Azienda relativamente nuova, dategli fiducia come ho fatto io e non ve ne pentirete 😉
Comprato Seiko 😃

Very good
Good work

2019年5月23日
自発的なレビュー
5つ星のうち4の評価

Great service

Great service. Bought a Casio Watch from this site. As previous reviews have put, some delay with dispatch, but after a quick and courteous response to my email query I received my purchase two days later. Would use again. Thanks

2019年5月11日
自発的なレビュー
5つ星のうち5の評価

YESSSSSSSSSSS

Pour plein de raisons pas très rassurantes que je ne vais pas détailler, j'ai longtemps hésité avant de passer une commande sur benshop.co.uk et bien je ne regrette pas de mettre lancé.
J'ai reçu ma Casio Pro trek neuve en parfait état, avec les protections d'usine (les transparents autour du boitier et fermoir). Le package Casio complet.
Emballage parfait, envois rapide et parti d'Angleterre.
Aucune mauvaise surprise.
J'ai aussi apprécié la réactivité du chat sur le site.
Je suis donc très satisfait et repasserait commande quand besoin.
Merci Benshop !

2019年5月4日
自発的なレビュー
5つ星のうち5の評価

Fourth Purchase

I usually do not consider writing reviews for online sellers. This is my first opportunity to write a post on benshop.co.uk after receiving 4 amazing purchases and services as well. I liked the kind of professionalism they possess. Customer help desk is very cooperative and friendly. I bet they deserve more attention of the buyers. I am more than happy buying from this site again.

2019年2月21日
自発的なレビュー
5つ星のうち5の評価

Unbeatable price

My favorite destination to buy branded watches. The kind of service they provide is up to the mark. Bought a limited stock watch in 25% off. That is too much to save on a Limited Edition watch. I would suggest this site to my friends

2019年2月21日
自発的なレビュー

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