Better Batt レビュー 1,885

Elcana gave me step by step instructions on how to troubleshoot my issues, and when a solution could not be found, a replacement was issued. Thank you!

I placed an order with Better Batt for a new laptop battery on Saturday, then on Sunday realized that there were additional problems with the computer that rendered it not worth fixing. I emailed Better Batt and explained the problem and cancelled the order. By 9.15am Monday I had an email from Sunshine at Better Batt advising me that the cancellation was in progress, and by 9.30am I had confirmation that the credit card refund had been processed. You can't ask for better service than that!

Still waiting, it left Melbourne 4 days after payment, expected it to leave same day or day after payment

Problem with mixup of delivery was identified and resolved quickly and errors corrected.

Shine made our experience so easy. We had to return batteries we had wrongly ordered, and she organised the return of the batteries and ordered us the correct ones and sent them to us. She kept us informed as to when to expect the delivery.

Impeccable service, every time. Have used this company for many years. They always have exactly what I need, easily found on efficient site. Spectacular service. Excellent prices, too.

I was very happy with the way that Shine was able to help me, as I had ordered the wrong battery and she was able to help me return the battery and order the correct battery. So was so helpful and efficient

Fantastic timely and efficient service. Customer focused service is a rare thing in the 2020's. Great products and fast shipping! Keep up the great work.

Ordered 2 batteries on 26 January, it's now 4 March and finally, they are on the way.... More than 5 weeks later. That is not good service!

Amazing customer service/experience. Very responsive and happy to help. Efficient, understanding and patient. Would recommend

The battery was delivered quickly. There was an issue with my order at first and I was contacted quickly to resolve it which was nice, because replacing my battery was very time-sensitive. The battery life is great. A high quality product that does the job perfectly.

The team at betterbat were really helpful in sorting out a delivery mishap. They were proactive with correcting the problem and I couldn't have expected any better. I'll definitely be back next time I need something

Better Batt was quick to respond to my issue and offered an alternative to a faulty product that I was very happy with.

quick, responsive support and clear communication. I will order again from them as I know they are easy to deal with and stand by their products.

I was kept informed regularly of the process and was given a refund which is appreciated. The staff were friendly and very helpful. thank you.

Marvin from Better Batt answered my email query very quickly, and I ordered straight after he gave me his advice. The product arrived much quicker than I had even hoped (even in the lead up to Christmas) and my Bose SoundLink Mini speaker is now working better than ever. Would highly recommend and I will definitely use Better Batt again in the future.

Better Battery offers great price and excellent service!

On and off my laptop was unable to detect the battery and I was out of the Better Battery return window of 400 days from the purchase date. But I still thought of connecting with them for a solution and wasn't disappointed at all. Not only were they enthusiastic in sharing the steps to fix it but were also proactive in following up if I was able to resolve the issue. Thanks Shine for such a wonderful support. You have retained me as a customer for life.