Better Bed Company ロゎ
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Better Bed Company レビュヌ 

493
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TrustScore 5段階評䟡の4.5

4.4

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5぀星のうち1の評䟡

Don't remember buying anything from them but they've been spamming my inbox twice a day, every day. Not sure how many beds they expect people to buy, but they shouldn't need that volume of messages to... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I ordered this bed and it was delivered less than 24 hours later. The service was excellent and the quality of the bed is brilliant. Will definitely purchase with them again!

䌁業が回答したした

5぀星のうち5の評䟡

From the clear website, to fabulous customer service during a phone conversation which was supportive, friendly with no hard sell I was given great advice. The bed itself is just what I needed and all... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Would thoroughly recommend the Better Bed Company. I spoke to Lee on a Sunday about the availability of a bed. Lee promised to call me the following day, he did. I took delivery of it on the Wednesday... もっず芋る

䌁業が回答したした

䌁業情報

  1. 家具店

圓該䌁業による蚘述

The Better Bed Company has a large range of Beds, Bed Frames, and Mattresses for sale. We offer next day delivery and the best beds and mattress brands. We have information and advice on Beds Mattresses and Life Style for healthy sleep read our Blogs today. If you're looking for ottoman beds, bunk beds, or mattresses we have the solution. With over 40 years of experience in the Bed Industry, you can count on our brand. Our kids beds range is fantastic for your children. We bring high sleepers, cabin beds, and trundle beds with storage to de-clutter the kids bedrooms. Find wooden beds, fabric bed frames, and metal bed frames on the site to offer style to the room. Our adult bed frames also come with storage like drawers and ottoman solutions, this is great as they save space in the bedroom. Choose from a variety of brands like Julian Bowen, Bedmaster, and GFW beds with trust for peace of mind. Check out our social media pages for giveaways and help advice when buying beds and mattresses, to provide trust with the sale. We hope to see you soon at Better Bed Company.

連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

493件のレビュヌ

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4.4

すべおのレビュヌ

(493)

過去12か月のレビュヌ数: 70件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Great quality product and service

Even though the product wasn't in stock, we were kept informed and updated as soon as it was with prompt delivery.
Great quality product and service.

2025幎9月11日
Better Bed Company ロゎ

Better Bed Company からの回答

Hi, we’re pleased you were happy with the service.

If you need anything now or in the future, please let us know.

We hope to see you soon!

Thanks Better Bed Company

5぀星のうち1の評䟡

Awful Service. False advertising.

Ordered a bed before the 1pm cut off for next day delivery as advertised. Received a phone call the next day to tell me it was out of stock and will not be available until December. Had the audacity to then try and sell me other 'similar' beds. Timewasters - so be careful not to believe what they are advertising!

2025幎10月22日
自発的なレビュヌ
Better Bed Company ロゎ

Better Bed Company からの回答

Hi, we apologise for this. We try and keep an eye on stock levels at the moment this is really difficult.

We will try and improve on this in the future.

Thanks, Better Bed Company

5぀星のうち5の評䟡

Excellent customer service

Easy to order on line. Customer service was very good and helpful, kept up to date and offered alternative product when out of stock. Would use this company again.

2025幎10月7日
Better Bed Company ロゎ

Better Bed Company からの回答

Hi Maggie, we're pleased you liked the service from us.

If you need anything now or in the future, please let us know.

Thanks, Better Bed Company

5぀星のうち5の評䟡

Ottoman Bed

Great customer service from Better Bed Company.
Very happy with our new Katrina Vogue Ottoman bed.
Delivery company were good and arrived when they said they would.

2025幎9月29日
自発的なレビュヌ
Better Bed Company ロゎ

Better Bed Company からの回答

Hi Deborah, we're happy you're pleased with your new ottoman bed.

We also hope to see you soon.

Thanks, Better Bed Company

5぀星のうち5の評䟡

Great thanks

Great thanks

2025幎9月30日
Better Bed Company ロゎ

Better Bed Company からの回答

Hi Steven, we appreciate your kind words.

If you need anything now or in the future, please let us know.

Thanks Better Bed Company

5぀星のうち5の評䟡

Quick delivery

Quick delivery, easy to assemble and excellent quality.

2025幎9月8日
Better Bed Company ロゎ

Better Bed Company からの回答

Hi Danny, we’re happy you liked the service and product.

If you need anything now or in the future, please let us know.

We hope to see you soon.

Thanks Better Bed Company.

5぀星のうち5の評䟡

Quality product and great service

Great service from Lee who helped arrange delivery on a specific day when I was available to receive the bed. The bed itself is good quality and was easy to assemble.

2025幎9月10日
Better Bed Company ロゎ

Better Bed Company からの回答

Hi James, we're happy Lee provided a good service for you. We are also pleased you like your new bed.

If you need anything now or in the future, please let us know.

We hope to see you soon.

Thanks, Better Bed Company

5぀星のうち5の評䟡

Good value for money

Good value for money, comfortable mattress.

2025幎9月5日
Better Bed Company ロゎ

Better Bed Company からの回答

Hi LB, we appreciate your kind words. We're pleased you found your mattress comfortable, and the value for money was good for you.

If you need anything now or in the future, just let us know.

We hope to see you soon.

Thanks Better Bed Company

5぀星のうち5の評䟡

Great service

Quick, friendly service. Arrived well and to delivery scheduled. Would use again.

2025幎8月7日
Better Bed Company ロゎ

Better Bed Company からの回答

Hi Steven, we’re pleased you’re happy with the service you received.

If there is anything we can assist you with now or in the future, please let us know.

We hope to see you soon.

Thanks Better Bed Company

5぀星のうち5の評䟡

Great service

We needed a new bed frame quickly. We found one we liked on the website. Lee was very responsive and we had it in our home in a few days, it is great quality and we love it.

We would recommend with no hesitation.

2025幎7月15日
自発的なレビュヌ
Better Bed Company ロゎ

Better Bed Company からの回答

Hi David, we are pleased you liked your new bed frame and that the service was good for you.

If you need anything now or in the future, please let us know.

We hope to see you next time you need a bed or mattress.

Thanks Better Bed Company

5぀星のうち5の評䟡

I’m very pleased with my bed purchase

I’m very pleased with my bed purchase. The delivery process was smooth and punctual, and the online transaction went seamlessly. After completing the payment, I received a clear confirmation followed by a courteous phone call the next day. Communication throughout was prompt and professional.

2025幎8月13日
Better Bed Company ロゎ

Better Bed Company からの回答

Hi Win, we’re happy you are pleased with the service we provided. We are also pleased we could offer a next day delivery on your new bed.

If you need anything now or in the future, please let us know.

We hope to see you soon.

Thanks Better Bed Company

5぀星のうち5の評䟡

What an amazing company

What an amazing company. The customer service was so helpful when I needed extra info about the beds and delivery - I literally got emails back within the hour and I had a lot of questions! They really care, not like the big chains - will defo order for them again!

2025幎8月12日
Better Bed Company ロゎ

Better Bed Company からの回答

Hi Yasmene, we are happy you receive a good service on your order. We pleased you got the right bed for you too.

If you need anything now or in the future please let us know.

We hope to see you soon.

Thanks Better Bed Company

5぀星のうち5の評䟡

Great service

Great people working at the Galway shop. Michelle was very helpful. Great comfy bed was purchased thank you

2025幎8月13日
自発的なレビュヌ
Better Bed Company ロゎ

Better Bed Company からの回答

Hi Robert, we are pleased you liked the service. See you soon. Thanks Better Bed Company

5぀星のうち5の評䟡

Good value and good service

Good value and good service. Lee was particularly helpful.

2025幎8月7日
Better Bed Company ロゎ

Better Bed Company からの回答

Hi Paul, we’re happy you liked the service and also happy with the price and value.

If you need anything know or in the future, please let us know.

Thanks Better Bed Company

5぀星のうち5の評䟡

The whole experience was great .

The whole experience was great .. great communication.. even letting me know when it was going to be delivered and the driver phoned to say how long it was going to be .. very helpful too .. as for the mattress .. twice as thick as my old one .. quite firm and very comfortable...

2025幎8月11日
Better Bed Company ロゎ

Better Bed Company からの回答

Hi Roy, we're pleased you liked your new mattress and that the service was good.

We aim to please with our beds and mattresses and delivery service.

If you need anything now or in the future, please let us know.

We hope to see you soon.

Thanks, Better Bed Company

5぀星のうち5の評䟡

Good website easy to order and a very


Good website easy to order and a very fast delivery.

2025幎8月8日
Better Bed Company ロゎ

Better Bed Company からの回答

Hi Miles, we’re pleased with the website and service on the delivery.

If you need anything now or in the future please let us know.

We hope to see you soon.

Thanks Better Bed Company

5぀星のうち1の評䟡

When delivering my bed delivery men


When delivering my bed delivery men kicked my dog in the face for no apparent reason as she was still on my property and just sniffing around the driveway

2025幎8月4日
Better Bed Company ロゎ

Better Bed Company からの回答

Hi Mia, we are sorry about this, us and heartlands furniture have reviewed the video and have both come to this conclusion. I agree with what they are saying below, that the driver didn't kick the dog in anger he just pushed him away and your daughter was laughing with them in the video which shows there wasn't any malicious action by the driver.

Hello,

Thank you for taking the time to share your concerns regarding the recent incident involving our delivery driver and your dog.

We have reviewed the video footage from the delivery, and it clearly shows that our driver did not kick your dog. Instead, he gently used his leg to nudge the dog away, likely out of caution or uncertainty. At no point did he act aggressively or with intent to cause harm.

That said, we understand that your dog is part of your family, and we regret that the situation caused any upset.

Please be assured that we will discuss this with the driver(s), - to be especially careful and considerate when pets are present during deliveries.

We appreciate your understanding and hope we can move forward positively.

Kind Regards,
Ahjaz Bashir
Operations

Heartlands Furniture Wholesale Ltd.
Cranford Street
Smethwick
West Midlands
B66 2RX
Tel:01215656750
Fax:01215656751

Thanks Better Bed Company

5぀星のうち5の評䟡

Great service!!!

I needed a new bed for my preteen and after finding one he liked, I had to find a company with great reviews on Trustpilot that would deliver it quickly. Not only was the price at Better Bed Company competitive but I was pleasantly surprised to receive a call from Lee confirming it would be delivered the very next day – the other companies would have delivered after 14 days. I got a 3 hour delivery window so didn’t have to wait the entire day and the delivery team called to let me know when they were almost there. The entire process was smooth and efficient but most importantly, my son loves his new bed. I would definitely recommend Better Bed Company!

2025幎7月24日
自発的なレビュヌ
5぀星のうち5の評䟡

Quick delivery and a great product

Quick delivery and a great bed which our son will love.
Friendly communication to arrange delivery

2025幎7月31日
Better Bed Company ロゎ

Better Bed Company からの回答

Hi Francesca, we are happy you and your son like the bed you purchased.

We’re also pleased the delivery went well for you.

If you need anything now or in the future, please don’t hesitate to contact us.

We hope to see you soon.

Thanks Better Bed Company

5぀星のうち5の評䟡

Excellent Service from Better Bed Company – Highly Recommend!

I had a really positive experience with Better Bed Company. I ordered a bed online and was pleasantly surprised to receive a call from Lee, who confirmed it would be delivered the very next day – fantastic news, especially since we had just moved into a new build and another company had let us down.

The communication was clear and efficient, and Lee made the whole process smooth and stress-free. Although we had a minor hiccup with the delivery team, it was quickly resolved, and everything was put right without any hassle.

I’m really happy with both the product and the service. Would definitely recommend Better Bed Company to anyone looking for reliable, friendly, and efficient service!

2025幎7月28日
自発的なレビュヌ
Better Bed Company ロゎ

Better Bed Company からの回答

Hi Muneer, we’re pleased you are happy with the service and product you received.

If you need anything now or in the future just let us know.

We hope to see you soon.

Thanks Better Bed Company.

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