レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

UPDATE 2021-12-07 Finally I got my money Just be patient ,they are still responsible for payments ——————— BGO Entertainment lost UK license and need to leave UK market immediately !... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

Dear Angela, Apologies for the delayed response. The operator has confirmed that in line with their terms and conditions, they will not be able to process the winnings that were ge... もっず芋る

5぀星のうち2の評䟡

So as it transpires, the emails sent by Bgo claiming to have processed the payments were lies designed to mislead. It's never taken this long for any type of payment to reach my account so don't b... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

All these so called gamblers giving bad reviews...the only reason for the bad review is because you've lost money and cant deal with losing so you then blame it on the casino and then say its " fixed... もっず芋る

䌁業が回答したした

䌁業情報

  1. オンラむン カゞノたたは胎元
  2. ビンゎ ホヌル
  3. カゞノ

圓該䌁業による蚘述

BGO launched In 2012 with an objective to bring to market the best casino, bingo and slot games to UK players, we're focused on delivering an exceptional player experience. Contact us at support@bgo.com.


連絡先

3.3

たあたあ

TrustScore 5段階評䟡の3.5

1024件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

swift help

very quick answer to my question

2021幎9月30日
自発的なレビュヌ
bgo ロゎ

bgo からの回答

Glad you were happy with the service Andy, best of luck at the tables pal!

Regards
The BGO Support Team

5぀星のうち5の評䟡

Very helpfull

Very helpfull, and polite. First class service.

2021幎9月29日
自発的なレビュヌ
bgo ロゎ

bgo からの回答

John, thank you! We really appreciate you taking the time to review BGO, we hope the games are super lucky for you when you’re next online.

Regards
The BGO Support Team

5぀星のうち2の評䟡

Hear ye, hear ye!

It is with much surprise that I can confirm eventual receipt of my withdrawal, after many days (27, in fact), e-mails and reviews.

As a result, I felt obliged to update my review to reflect that fact.

I was always confident that I would be vindicated as I knew that I hadn't done anything wrong, wasn't a money launderer and could provide the documents that were requested of me.

One thing I will say is that I was advised not to take my complaint to eCOGRA until four weeks had passed because, supposedly, the maximum amount of time a bookmaker/online casino can withhold payment for no specified reason is 28 days.

Had I escalated my complaint to eCOGRA before that time had elapsed, I believe it would have actually taken me much longer to receive the funds due to my case being considered 'open.'

Given that my withdrawal was processed almost exactly four weeks after my initial request, there appears to be some substance to this theory.

Although I've made light of the sheer ridiculousness of my situation in my reviews, I would like to place on record the helplessness I originally felt prior to speaking to a legal expert about my situation.

I don't think it should be underestimated how stressful the waiting period can be, and this is accentuated by an awful lack of communication and clarify from BGO.

Nonetheless, I have now received my cash - which was all I really care about - but I wouldn't consider using BGO or its sister companies in a million years.

2021幎9月27日
自発的なレビュヌ
5぀星のうち5の評䟡

Why does BGO have such complicated


Why does BGO have such complicated bonus offers. more transparancy please and if there were more stars t award for the agent who had the task of explaining the whole thing to me I would have given them. friendly informative and professional. thank you.

2021幎9月25日
自発的なレビュヌ
bgo ロゎ

bgo からの回答

Hey Joannis, what a lovely name! Sorry you find our bonuses complicated it’s certainly not our intention to cause confusion. Pleased you gave us a 5* review though. Thank you.

Regards
The BGO Support Team

5぀星のうち5の評䟡

Custom service been very helpful

Custom service been very helpful, I mean it. It took a wile to get all need documents, but one I send them, the guys been quick.
Thank you bgo

2021幎9月23日
自発的なレビュヌ
bgo ロゎ

bgo からの回答

Seipp, thanks for taking the time to review us. It’s really appreciated.

Regards
The BGO Support Team

5぀星のうち5の評䟡

I spoke to a gentleman called Andrew..

I spoke to a gentleman called Andrew... and he was brilliant! Couldn’t ask for anyone better!

2021幎9月20日
自発的なレビュヌ
bgo ロゎ

bgo からの回答

Wow! What feedback.

We’ve discussed this in BGO towers and we decided that your comment “couldn’t ask for anyone better” might make him ask for a pay rise. On this occasion we’re going to say you said “he’s a top bloke” instead. I hope that’s ok. :)

Regards
The BGO Support Team

5぀星のうち4の評䟡

Helpful

Helpful agent and problem is being resolved

2021幎9月20日
自発的なレビュヌ
bgo ロゎ

bgo からの回答

Cheers Dew. Thanks for taking the time for the review and play safe!

Regards
The BGO Support Team

5぀星のうち5の評䟡

I’ve been with BGO for years and still


I’ve been with BGO for years and still a great online site with fantastic offers. I had an issue with one of my offers and Mark sorted it in a matter of a few minutes.

2021幎9月20日
自発的なレビュヌ
bgo ロゎ

bgo からの回答

Sorry to hear you had an issue with the offer Hannah, but glad we got it sorted.

Boring fact, I wanted to call my first child Hannah but he was a boy. I don’t think he would have appreciated it. You can spell your name backwards too!

Thanks for the review and best wishes.

Regards
The BGO Support Team

5぀星のうち5の評䟡

Customer service agent Andrew resolved


Customer service agent Andrew resolved my issue with the upmost speed and efficiency he’s actually 5⭐ Couldn’t ask for more ty

2021幎9月20日
自発的なレビュヌ
bgo ロゎ

bgo からの回答

Steve, we’re going to buy Andrew a pint on the back of this. Thanks for taking the time to review us.

Andrew - send an email to trustpilotpint@bgo.com and when your email bounces speak to your line manager :)

Regards
The BGO Support Team

5぀星のうち5の評䟡

Very helpful

Very helpful. Resolved issue

2021幎9月19日
自発的なレビュヌ
bgo ロゎ

bgo からの回答

Martha, a virtual hug goes to you for your amazing review. Thanks for taking the time.

Regards
The BGO Support Team

5぀星のうち5の評䟡

Friendly and efficient

2021幎9月19日
自発的なレビュヌ
bgo ロゎ

bgo からの回答

Thanks Fishy, the fact you’ve taken the time to review us makes us really happy. The fact it’s a 5* makes us over the moon. Hats off to you sir.

Regards
The BGO Support Team

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