My stay with Big Bear Cool Cabins was genuinely lovely. From the moment I arrived, the cabin felt warm, comfortable, and cared for — the kind of place where you can exhale and settle in. Booking w... もっと見る
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Our experience with Big Bear cool cabins was spot on from beginning to end . They were always available for any of your needs or wants great people ! The cabin was amazing very clean cool spot just lo... もっと見る
Good communication. Easy booking, accessing the cabin - direct access vs checking in at a specific location. Cabin was ready as promised. It had everything we needed for a relaxing weekend away (... もっと見る
企業が回答しました
The whole experience was great. It was extremely easy to book and self check-in, check-out. The only downside was our cabin only had 2 fans for the 3 bedrooms. In summer, the temperature does get unco... もっと見る
企業が回答しました
企業情報
Big Bear Cool Cabins について
当該企業による記述
Explore Vacation Rentals at Big Bear Cool Cabins —
Your Trusted Big Bear Lake Experience! Located in the heart of Big Bear Lake,
Big Bear Cool Cabins invites you to experience the best of
Southern California’s natural beauty year-round.
Lakefront Cabins at Big Bear Cool Cabins
Pet Friendly Cabins at Big Bear Cool Cabins
Hot Tub Cabins at Big Bear Cool Cabins
Discover the charm of cozy cabins, the thrill of the great outdoors, and the serenity of mountain living. Escape to Big Bear—where unforgettable memories await in every season. Choose from our diverse selection of cabin rentals—lakefront, near the slopes, or hiking trails—to find your perfect home away from home. Our pet friendly vacation cabin rentals ensure that even your furry family members can join in on the fun. We eagerly anticipate your visit and look forward to hosting you at Big Bear Cool Cabins!
連絡先
586 Bonanza Trl, 92315, Big Bear Lake, 米国
- 9098667374
- info@bigbearcoolcabins.com
- bigbearcoolcabins.com
4.5
優良
8516件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 87％に回答しています
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The house was very clean
The house was very clean. We had an enjoyable stay at this place. Some minor details: the downstairs bathroom was not locking, the sliding door handle was broken near the dining table. Also the upper parts of the curtains in the living room were hanging off rail and one of the lights on the balcony was not lighting up. Otherwise everything else was perfect.
2026年7月7日
Big Bear Cool Cabins からの回答
Hello,
Thank you for your thoughtful review! We’re so glad to hear you found the home very clean and had an enjoyable stay.
We appreciate you taking the time to share the minor details you noticed during your visit. We will share your feedback with our maintenance team and homeowner regarding the downstairs bathroom lock, sliding door handle, curtain rail, and balcony light so these items can be reviewed and addressed.
Thank you again for your kind words and helpful feedback. We’re happy you enjoyed your stay overall and hope to welcome you back for another great Big Bear getaway soon!
Cute and cozy!
Our cabin was super cute and very clean! Perfect location and the bonus getting the early check in!
2026年7月6日
Big Bear Cool Cabins からの回答
Hi Amber,
Thank you for your wonderful review! We’re so glad you loved the cabin and found it cute, clean, and in the perfect location for your getaway. We’re also happy that the early check-in helped make your stay even more enjoyable.
We truly appreciate your kind words and hope to welcome you back for another relaxing Big Bear stay soon!
181 Round Dr.
I wanted to say a huge shout out to the staff at Big Bear Cool Cabins. We stayed at the property at 181 Round Drive for 4th of July weekend. The kids had a blast all weekend. They did bike riding all around and got to kayak since we were across the street and could walk to the lake. The best part was that after we left we drove back to LA and I realized I had left my entire purse sitting on the coffee table. I instantly called the phone # attached to the reservation and they said that housekeeping wasn’t coming until the next day. They did find it and it was mailed back to me with everything in tact including cash, credit cards and makeup. Thank you so much for being honest, doing the right thing and making it possible for me to not have to drive all the way back up there. A special thanks to Star M. who made all the shipping arrangements.
2026年7月2日
自発的なレビュー
Big Bear Cool Cabins からの回答
Hi Novak!
Thank you so much for your wonderful review! We’re thrilled to hear your family had such a memorable 4th of July weekend and enjoyed the location, biking, and lake access. We’re especially glad we could help reunite you with your purse and make the process as easy as possible. We’ll be sure to share your kind words with Star and our team. We look forward to welcoming you back to Big Bear again soon!
Really enjoyed the cabin!
Really enjoyed the cabin, fully fenced yard and neighborhood. Cool Cabins is always quick to help with any questions or needs for our stays.
2026年7月7日
Big Bear Cool Cabins からの回答
Hi M & M,
Thank you for your kind review! We're so glad you enjoyed the cabin, fenced yard, and neighborhood. We appreciate your kind words about our team and look forward to hosting you again soon!
Was impressed with their communication…
Was impressed with their communication from booking to the check in experience. Helpful and friendly office staff made it even better.
We booked a 3bdr and 2 bath village condo and it turned out great. Clean, spacious and with amenities such a bbq grill, bath towels and toiletries and kitchen accessories made our stay very memorable. See u guys next time!!
2026年7月4日
Big Bear Cool Cabins からの回答
Hi Michelle,
Thank you so much for your wonderful review! We’re thrilled to hear you were impressed with our communication from the time you booked through check-in. Our team takes great pride in providing friendly, helpful service, so your kind words mean a lot to us.
We’re also happy you enjoyed the village condo and found it clean, spacious, and well-equipped with everything you needed for a memorable stay. Thank you for choosing Big Bear Cool Cabins—we truly appreciate your recommendation and can’t wait to welcome you back next time!
It was a very easy check in process
It was a very easy check in process. The cabin was clean and comfortable. I definitely recommend renting this cabin.
2026年7月6日
Big Bear Cool Cabins からの回答
Hi Vicki,
Thank you for your wonderful review! We’re so glad to hear the check-in process was easy and that you found the cabin clean and comfortable. We truly appreciate your recommendation and hope to welcome you back for another great stay with Big Bear Cool Cabins soon!
Great service, good cabin
The service provided was excellent. During our stay we had a couple requests and the team was very responsive and helpful.
The cabin itself was overall nice and the location was quiet. We do have some general recommendations that would have made the stay more comfortable such as updating the kitchen supplies as no oven mitts or dish sponges were found. We would also recommend freshening up pillows and linens or recommend guests bring their own pillow. The jelly belly brand pillow was not the most supportive lol. Lastly, the main bedroom upstairs is challenging to use with the slanted walls, but would recommend upgrading the Murphy bed downstairs to a normal bed.
The downstairs shower is great. Overall good spot in Big Bear.
2026年7月7日
Big Bear Cool Cabins からの回答
Hi Kristen!
Thank you for your thoughtful review! We’re so glad to hear you received excellent service from our team and that we were able to respond quickly to your requests. It’s also great to know you enjoyed the cabin and its quiet location.
We truly appreciate your suggestions regarding the kitchen supplies, pillows, linens, and sleeping arrangements. Feedback like yours is invaluable, and we will be sharing your comments with the homeowner so these recommendations can be considered for future improvements.
Thank you again for taking the time to share your experience. We’re happy you enjoyed your stay overall and hope to welcome you back to Big Bear again soon!
The cabin had everything we needed
The cabin had everything we needed. Communication with the office was prompt and helpful.
2026年7月7日
Big Bear Cool Cabins からの回答
Hi Regina!
Thank you for your kind review! We’re so glad to hear you appreciated our clear communication and great customer service. We truly value your feedback and look forward to welcoming you back for another wonderful stay!
Big Bear Cool Cabins からの回答
Hi Marco!
Thank you for your kind review! We’re so glad to hear you appreciated our clear communication and great customer service. We truly value your feedback and look forward to welcoming you back for another wonderful stay!
Big Bear Cool Cabins からの回答
Hello,
Thank you for your wonderful review! We're so happy to hear you had another wonderful stay at your favorite cabin. It means so much to us that you continue to choose Big Bear Cool Cabins for your getaways. We truly appreciate your loyalty and can't wait to welcome you back for your next visit!
Staff was very helpful when a problem…
Staff was very helpful when a problem arose
Cabin was great but needs some TLC to fix a sharp part in the carpet just before walking into the kitchen, the blinds are wonky and one key piece is missing in downstairs bedroom window, and upstairs bathroom bath doesn’t hold water for bath. Otherwise a great cabin in a great location! We had a fabulous time !
2026年7月7日
Big Bear Cool Cabins からの回答
Hi Jane,
Thank you for your thoughtful review! We’re so glad to hear our staff was able to help when an issue arose and that you had a fabulous time overall. It’s wonderful to know you enjoyed the cabin and its great location.
We also appreciate you bringing the carpet, blinds, bedroom window, and upstairs bathtub to our attention. We will share your feedback with the homeowner and our maintenance team so these items can be addressed.
Thank you again for your valuable feedback, and we hope to welcome you back for another great stay soon!
This cabin was the perfect fit for…
This cabin was the perfect fit for myself and my furry baby. The amenities were plentiful and modern. The location was amazing and very close to several coffee shops and cool restaurants. I would definitely stay here again!
2026年7月7日
Big Bear Cool Cabins からの回答
Hi Michelle,
Thank you for your wonderful review! We’re so glad the cabin was the perfect fit for both you and your furry companion. It’s great to hear you enjoyed the modern amenities and the convenient location near coffee shops and restaurants.
We truly appreciate your kind words and are thrilled to know you would stay with us again. We look forward to welcoming you both back for another memorable Big Bear getaway soon!
Amazing Experience
The cabin was clean, and the check in was easy. The 2 things I forgot to pack, the cabin had. It felt like home away from home.
2026年7月7日
Big Bear Cool Cabins からの回答
Hi Julie,
Thank you for your wonderful review! We’re so glad you found the cabin clean, the check-in process easy, and that the home had the items you needed. It’s the best compliment to hear it felt like a home away from home. We truly appreciate your kind words and look forward to welcoming you back for another great stay soon!
The home was beautiful and roomy
The home was beautiful and roomy. Was able to enjoy the spa and on the 4th of July we enjoyed watching the fireworks show from the front of the home.
Short walk to the zoo is a big plus
2026年7月7日
Big Bear Cool Cabins からの回答
Hi Robert,
Thank you for your wonderful review! We’re so glad you enjoyed the beautiful, spacious home and had the chance to relax in the hot tub. It’s great to hear you were able to watch the Fourth of July fireworks from the front of the home and take advantage of the short walk to the zoo. We truly appreciate your kind words and hope to welcome you back for another memorable Big Bear getaway soon!
Great experience
Great experience
Trash was an issue had to drive into town to drop off out own trash or pay a 50 fee
2026年7月6日
Big Bear Cool Cabins からの回答
Hello,
Thank you for your feedback! We’re so glad to hear you had a great experience overall. We understand the trash disposal requirement was an inconvenience, and we appreciate you sharing your thoughts. Thank you for staying with us, and we hope to have the opportunity to welcome you back for another great stay!
Nice location
Nice location, and nice cabin in a quiet area. We enjoyed our stay, Thank you Big Bear Cool Cabins!
2026年6月30日
Big Bear Cool Cabins からの回答
Hi Paige!
Thank you for your kind review! We’re so glad you enjoyed the quiet location and the cabin, and that you had a wonderful stay. We truly appreciate you choosing Big Bear Cool Cabins and look forward to welcoming you back again soon!
This cabin had everything I needed
This cabin had everything I needed, from kitchenware to cleaning supplies to paper towels, dish soap, seasonings, bath tissue, towels.. you name it, it had it. And it was so comfy and inviting and close to all of downtown Big Bear.
2026年7月6日
Big Bear Cool Cabins からの回答
Hello,
Thank you for your wonderful review! We’re so glad to hear the cabin had everything you needed, from the kitchen essentials to the household supplies, making your stay comfortable and convenient. It’s great to know you found the home cozy and inviting and enjoyed its close proximity to downtown Big Bear.
We truly appreciate your kind words and look forward to welcoming you back for another great stay soon!
"A wonderful rustic getaway
"A wonderful rustic getaway! These cabins are cozy but basic, functioning just like home with a solid roof. With stove, dinner table ( all utensils needed ) , and wooden bed platforms. With Hot Tub on the deck, amazing get away with a pine tree view.
2026年7月6日
Big Bear Cool Cabins からの回答
Hi Imelda!
Thank you for your wonderful review! We’re so glad you enjoyed the rustic charm and cozy atmosphere of the cabin. It’s great to hear the home had everything you needed for a comfortable stay, from the kitchen essentials to the relaxing hot tub and beautiful pine tree views.
We appreciate you sharing your experience and hope to welcome you back for another peaceful mountain getaway soon!
Overall our experience was amazing
Overall our experience was amazing. There was a dead mice in the game room upon check in and spoiled food in the spice cupboard.
2026年7月6日
Big Bear Cool Cabins からの回答
Hello,
Thank you for your feedback! We’re so glad to hear your overall experience was amazing, but we sincerely apologize for finding a dead mouse in the game room and spoiled food left in the spice cupboard. This is not the standard we strive to provide.
We will be sharing your comments with our housekeeping team and pest control provider so these issues can be addressed immediately and prevented in the future.
Thank you for bringing this to our attention, and we truly appreciate your feedback. We hope to have the opportunity to provide you with an even better experience on your next stay.
This place is amazing
This place is amazing. Comfortable and very easy to navigate around the area. The host was always checking on us just in case we needed anything.
The food in the area is really yummy and for additional cravings, there is a 7-eleven right next to it.
I would definitely stay here again!
2026年7月6日
Big Bear Cool Cabins からの回答
Hi Marisela!
Thank you for your wonderful review! We’re so glad you had an amazing stay and found the home comfortable and conveniently located. It’s great to hear our team was responsive and checked in to make sure you had everything you needed.
We’re happy you enjoyed the nearby restaurants and the convenience of having a 7-Eleven close by. Thank you for your kind words we look forward to welcoming you back for another great stay!
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