I booked a 2-day tour directly with the operator. The first day was basically a bust since the weather was really bad. I wrote to customer service and asked them if they would give me a partial credi... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Super Service bei Kontakt bzgl. versehentlich doppelt bestellter Tickets ! Antwort noch am gleichen Tag . Tour sehr informativ .
Catastrophique ! Le tour de nuit est totalement inintéressant vous vous gelez dans le bus même à l'intérieur avec pour seul commentaire la même chanson de Charles Aznavour qui passe en boucle. Le chau... もっと見る
企業が回答しました
Gita tra amici programmata per venerdì 3 giugno, assolutamente sconsigliato per gruppi numerosi. Abbiamo aspettato dalle 10:45 alle 12.15 circa, in Piazza dei Cinquecento, sotto il sole di giugno che... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
Our Paris bus tours are the perfect introduction to the world's most romantic city. Take in panoramic views of all the iconic sights, from the Eiffel Tower to the Arc de Triomphe. Hop off the bus whenever you wish to absorb the culture and live Paris your way.
連絡先
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Big Bus Night Tour a great end of the day!
Daniel was an excellent tour guide. He knew the area well, had engaging stories, took a slight route change in stride with great improvisation of the highlights and ensured we all had a great time. Highly recommend the Night Big Bus tour.
"Ghost" stops and other inconveniences
Stops are not well indicated at all. On the blue route for some stops there is only drop off. Although this was stated when we booked, we saw people getting on at Musee Grevin. We asked the driver and he said we could get on (so we did). Then we asked him about other stops in the Montmartre area and he reapetedly said it was ok also to get on and the leaflet was old. We trusted him but when we tried to get on at Pigalle the driver ignored us and did not stop at all. This was very inconvenient for us considering that it was early afternoon of a very hot June day and we were travelling with an 80 year old lady (the reason why we opted for this type of tour). It does not make sense to take people to Montmartre and then abandon them there. We noticed that other bus tour companies stopped! Also the maps were very approximate. It was impossible to sit on the upfront seats of the upstairs level of the bus because of the heat caused by the glass cover and no air circulation, it was like being in a greenhouse.
Worst tour bus experience ever!!!!
Worst tour bus experience ever!!!!! During the canicule in Paris, not only they didn't put on any A.C. in the bus, they even let people come on board when the bus was already full so they had to stand up during the whole bus ride, people were suffocating with the 37 Celsius degrees heat!!!The price is WAY too expensive for what we got, the circuits are repetitive as the bus turns around the same spots several times! Incredible! Actually I would have enjoyed it MUCH MORE by foot, as it's faster, more efficient and more comfortable! SERIOUSLY DON'T GO WITH THEM!!!!! Worst choice of my trip in Paris as it ruined the whole trip.
We thoroughly enjoyed our tour with Big…
We thoroughly enjoyed our tour with Big Bus tours. We did the one day tour with the river cruise (wish we would have had the time to do two days but next time...)! It was a perfect way to see all of the major sites on the first 2 hour tour and then hop on and off at our must see areas after to explore more personally. We enjoyed the experience and would highly recommend for first time visitors to Paris as it can be quite overwhelming if you are trying to drive or walk.
Thoroughly enjoyed this experience
Thoroughly enjoyed this experience. And your app actually helped us find a stop we had not been to... Excellent commentary ! Stopped at almost every stop.... highly recommend!
Thank you
Eine tolle Tour
Es war eine wunderschöne, interessante Fahrt mit vielen bleibenden Eindrücken, super erklärt
The tours were wonderfulsee you next year
The tours were wonderful. The drivers were good at slowing down for pictures and everyone heard the commentary through headphones. Very nice
Not for those who are disabled!!!
Before booking, back in England, I checked that your buses were wheelchair accessible, and I was told, Yes about 1in 3 have ramps, so I faithfully bought tickets for myself and my wife. This is our first visit to Paris and for a special anniversary.
However we stood for about 1 hour and 40 minutes, and were passed by 4 buses that were inaccessible. After going for a coffee we eventually were able to get on the 6th bus, lifted on by the driver.
We did the tour, stopping only at the Eiffel tower. We didn't have time to do the blue tour, eventually ending at 6.45.
All in all a very disappointing experience, and a waste of time and money
The tour was fine but I suspect you…
The tour was fine but I suspect you should advise visitors of how torn up Paris is and how long a loop can take with the traffic. We have young kids and could have used that information as we were stuck in several construction zones for quite some time.
David Buetow
Muy dificil encontrar las paradas
Muy dificil encontrar las paradas. Linda las rutas que hacen. El audio queda corto en las descripciones. Seria bueno que tengan un plano escrito de paradas y explicaciones.
Deberia existir la posbilidad de usar…
Deberia existir la posbilidad de usar el ticket no en dos dias seguidos.
Hubo una maraton el dia de mi tour y en ningun momento actualizaron la aplicación, esto genero demoras para iniciar mi tour.
Falta claridad en los horarios de las ultimas paradas del día.
En el tour por el rio, mayor señalización o indicar que es una unica salida
Good overall
It was a great experience. My only difficulty was the busyness of stop 4 trying to take the blue route. We had my elderly mother with us abd opted to take a taxi instead. The night tour was oustanding!
Bueno pero con reparos
Bueno pero con reparos. El paseo es agradable. No llega hasta Sacre Coeur, la torre Eiffel sólo se ve desde Champ de Mars y algo para tener en cuenta es la alta velocidad con la que conducen los chóferes el ómnibus. Por momentos hasta peligroso e imprudente!!!!
Great routes around Paris
Great routes around Paris. Stops are convenient and buses regular.
Buen trayecto y personal muy amable
Buen trayecto y personal muy amable, los audios como suele ser habitual bastante defectuosos.
Outstanding experience
Just when we’d think it couldn’t possibly get any better, there were yet more spectacular buildings and sights around each turn while on board. Martin was a terrific live tour guide! We highly recommend Big Bus Paris! Love from 3 happy customers from
Canada
Mucho desorden y pocas estaciones para…
Mucho desorden y pocas estaciones para abordar el bus, la segunda linea con menos frecuencia.
Great Introduction to Paris
Paris was a first-time experience for us (we got married on this trip!) and the Big Bus is the ONLY way to see as much of Paris as is possible. The drivers educate, inform and entertain with interesting facts and anecdotes that one doesn’t get from walking tours or taxi drivers.
We took both day and night tours , and the highlight of the night tour was the driver’s perfect timing to see the on-the-hour strobe light show on the Eiffel Tower!!
This was a nice tour
This was a nice tour. The buses weren't that packed and were clean considering the amount of people on them. They provided patrons with a free set of headphones to listen to the automated tour guide. In between the tour guide talking it was nice to hear the music they were playing. I really enjoyed listening to the history of everything in Paris.
I gave 4 stars instead of 5 for a few reasons. The first one is because they apparently give out ponchos on rainy days, but when we tried to get some they were out. 2. That day we could only find one bus with a live guide and every time we tried to meet it at a stop the bus was full and our family of 5 could not fit. 3. although the pre-recordings were nice and did the job it would have been nice if there was a little more information given and/or they switched up the music. I heard the same few songs over and over again.
4. although the bus takes you to many fantastic stops in Paris, it kept driving past the area with tons of restaurants and cafes. To get back to the food it was a 15 minute walk from the louvre. Normally that walk isn't bad, but when it's raining (unexpectedly) it is, combined with the fact that they were out of ponchos made for a not so fun experience.
Overall, it was a good experience and I would recommend Big Bus Tours to others. If they were to fix some (or all) of the things I had issues with it would make for a better experience for customers.
No es tan practico
No es tan practico, solamente lo recomendaría utilizarlo un día para conocer la ciudad, las explicaciones y narración son buenas. Los demás días vale la pena utlizar bus o metro
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








