Big On Electricals レビュー 6,471

Big On Electricals からの回答

2026年3月4日

Hi Abi,

Thank you for your feedback. I’m sorry to hear that you’re disappointed with the outcome of your request.

As explained in our correspondence, we’re unable to accept a return for items that have already been installed and where the original packaging is no longer available. Our products arrive pre-packaged from the manufacturer and, once installed, they can no longer be resold as new to another customer.

You also confirmed that the item is working as expected. If a product is faulty we are always more than happy to help arrange a return or replacement, but unfortunately we’re unable to accept returns simply because the item isn’t suitable once it has been installed and the packaging has been disposed of.

We do understand this may be frustrating, but these conditions are in place to ensure fairness and safety for all customers. If you do experience any issues with the product in the future, please don’t hesitate to get in touch and we’ll be happy to help.

Best regards,
Elise

Big On Electricals からの回答

2026年3月3日

Good Morning,

Love to hear that — smooth and quick is exactly how it should be 🚚💨

Thanks so much for taking the time to leave a review, it’s really appreciated 😊

Best wishes,
Elise

Big On Electricals からの回答

2026年3月3日

Hi Carole,

Really glad it reached you so quickly — thanks for taking a moment to share your experience✨

Best wishes,
Elise

Big On Electricals からの回答

2026年3月3日

Good Morning,

This is lovely to read — thank you 😊

Quick delivery, a great price, and exactly what you expected… that’s the sweet spot 🎯💻 We’re so glad everything lived up to the description and that you felt confident in your choice.

Best wishes,
Elise

Big On Electricals からの回答

2026年3月3日

Hi Tim,

Getting a great price and having it arrive promptly is exactly what we aim for 💷📦 I’m really glad everything went smoothly for you.

We truly appreciate you taking the time to leave a review.

Best wishes,
Elise

Big On Electricals からの回答

2026年3月2日

Hi Dom,

Thank you for sharing this — amazing to hear you found exactly what you needed at such a good price, especially compared with other retailers 💸 And getting your order the very next day after a Friday morning purchase is brilliant.

Best wishes,
Elise

Big On Electricals からの回答

2026年3月2日

Hi Mr. Steve,

Thank you so much for such a detailed and thoughtful review, Steve — really pleased to hear both Honeywell dehumidifiers are working well for you so far 🏡

Really appreciate your kind words about our customer service too — glad the team were able to help with your questions and that you found them polite and helpful.

Thanks again for the 5‑star rating and for choosing to order from us the second time.

Best wishes,
Elise

Big On Electricals からの回答

2026年3月2日

Hi AJ,

I’m really sorry to hear your item arrived faulty.

Please reach out to our customer service team with your order details and a brief description of the fault. Once we have that information, we can arrange a return and get this resolved for you as quickly as possible.

We’re here to help, so please do get in touch when you can.

Best regards,
Elise

Big On Electricals からの回答

2026年3月2日

Hi Chris,

Thanks for sharing your experience — really glad to hear delivery was quick, everything was well packed, and the unit has been running smoothly for you so far 📦

Totally understand your point about the noise level, especially for light sleepers. A lower speed setting can make a big difference in a bedroom, so your feedback is really useful and appreciated.

Best wishes,
Elise

Big On Electricals からの回答

2026年3月2日

Hi DM,

Thank you for the lovely feedback — really glad to hear the price worked well for you and that your order arrived quickly and in great condition ⭐

Best wishes,
Elise

Big On Electricals からの回答

2026年3月2日

Hi Ian,

Thanks for the review — great to hear the price was right, delivery was on time, and everything did exactly what you needed 🔧

Best wishes,
Elise

Big On Electricals からの回答

2026年3月2日

Hi Nigel,

Thanks for the review — great to hear delivery was quick and the prices worked well for you 📦 Glad everything looks good so far, and if you need anything once you start using the parts, we’re always here to help.

Best wishes,
Elise

Big On Electricals からの回答

2026年3月2日

Hi Jason,

Thank you for the kind words — really glad to hear you were pleased with the service ⭐

Best wishes,
Elise

Big On Electricals からの回答

2026年3月2日

Hi Margaret,

Thanks so much for your review — really glad to hear you had a great experience with our customer service 🤝

Best wishes,
Elise

Big On Electricals からの回答

2026年2月27日

Hi Andy,

Thanks for taking a moment to share this — really glad to hear your order arrived quickly and at a great price too 🚚💫

Best wishes,
Elise

Big On Electricals からの回答

2026年2月26日

Hi Martin,

Thanks for taking the time to share this. Glad to hear the item matched the description and arrived promptly 📦 Great to know it’s already being put to use.

Best wishes,
Elise

Big On Electricals からの回答

2026年2月26日

Hi Allen,

Thanks so much for the review — really glad you caught a great deal and that the delivery was super fast ⚡

Best wishes,
Elise

Big On Electricals からの回答

2026年2月26日

Hi Mark,

Thanks for the lovely feedback — really glad you had great service and a fast delivery 🚀

Best wishes,
Elise

Big On Electricals からの回答

2026年2月26日

Hi Mr. Melville,

Thanks so much for taking the time to share this — what a brilliant bit of feedback. Amazing to hear the extractor fan arrived the very next morning, especially after ordering late on a Friday 🛠️

Best wishes,
Elise

Big On Electricals からの回答

2026年2月25日

Hi Martin,

Thanks so much for your kind words. We're really glad the quick turnaround and product quality hit the mark for you 🚀 Hearing that your first experience was a good one genuinely means a lot to the team.

Best wishes,
Elise