My order didn’t arrive, after a few weeks contacted bike boom to let them know. Immediately responded by contacting me and putting a new product in the post with the message if two arrive pass one on... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Tightened and tuned the bike, but the brakes were poorly balanced and worst of all, didn't lubricate or clean the chain - which was returned dry and dirty and didn't provide any kind of breakdown of... もっと見る
You have asked me to leave a review for goods that have not arrived. That would be one star review then! Stop using Hermes to deliver your items, they are terrible and make your service terrible. Use... もっと見る
Great price for what is essentially a brand new bike, with a few scratches l. My granddaughter loves it. It was all put together for us, ready for her birthday and the chap was really helpful staying... もっと見る
企業情報
当該企業による記述
Bike Boom want to keep its community rolling. Offering good value servicing and honest advice. We are a small bicycle workshop run by human beings. IF YOUR ONLINE ORDER IS LATE PLEASE CALL US. We are real people and sometimes mistakes happen or people get ill or things get forgotten or packages get lost etc We are here to help make sure you get your order. All bikes are welcome. Cargo bikes, e-bikes, folding bikes are what we specialise in as well as refurbishing bikes - check out our custom builds too! Wheel building, bike building, frame re-spraying, it's all done in our unit. Come over for a chat about our next bike project.
連絡先
Unit 3 Block 3 Chalex Industrial Estate, BN42 4NH, Brighton, 英国
- 01273 905920
- hello@bikeboom.co.uk
- bikeboom.co.uk
3.8
ほぼ満足
121件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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Scooter was damaged on unpacking
Scooter was damaged on unpacking. Have emailed but not received a response, now three days since email sent
2023年12月28日
Order the bike on the 7 th of December…
Order the bike on the 7 th of December didn’t arrive till the 20th
Stressed as couldn’t tell a child no bike !
Threatened to drive down to get another one.
Have given 2 stars because the owner at bike boom answered the phone, my questions and was polite and helpful.
However the communication between the seller and UPS was poor.
The seller informed me that UPS had not collected bikes including those left outside and he’d had to go back and put away.
UPS was very difficult to get a reply from and the site transferred me to SHOP.
Eventually got UPS to update delivery. That changed twice and then came on a different date. Luckily I was home. The delivery guy told me today was the first time he’d seen the bike.
I know Christmas can be difficult and busy but I ordered well in time for Christmas.
The communication between the delivery group UPS and the seller needs to improve or change to another company.
Grandson loved the bike, nana’s don’t like to be messed about !
2023年12月7日
Item was as described
Item was as described and immediately available on collection. Served with politeness and a smile. Thank you :)
2023年12月10日
Went above and beyond to help when I…
Went above and beyond to help when I needed to add something to my order.
2023年12月14日
Good product
2023年12月7日
Great friendly service
Great friendly service, fast shipment, well packaged… just what we ordered. 10/10 would order again
2023年12月17日
Quick delivery and great quality
2023年12月3日
Great service!
Great service, and a quick delivery.
I will definitely use Bike Boom again.
Thanks!
2023年10月24日
Fantastic customer service
Fantastic customer service, I highly recommend Bike Boom to everyone!
2023年10月11日
Have not received product for over a…
Have not received product for over a week. Courier has not received order. Emailed bike boom 3 days ago. Still have not received reply as to what has happened with my order.
2023年10月23日
Bike Boom! からの回答
Sorry Mike, it was this particular colourway that has been discontinued so we contacted you to see if you wanted an alternative colour or a refund, you chose the latter which was processed immediately. Unfortunately stock errors can occur when stock levels are close to zero. We value reviews like yours because it makes us see what we could have done to improve our service.
Great service and great products
Great service and great products. Arrived quickly and as advertised.
2023年8月25日
I have not received my order as yet.
I have not received my order as yet. It is within the dates given for delivery.
2023年7月19日
Value for money
Great price for what is essentially a brand new bike, with a few scratches l. My granddaughter loves it. It was all put together for us, ready for her birthday and the chap was really helpful staying open waiting for us to collect it!! Would definitely recommend them if you are looking for new wheels!!!
2023年7月5日
Slower than expected delivery...goods…
Slower than expected delivery...goods needed for a holiday
2023年6月20日
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