Bike Boom! レビュー 

121
TrustScore 5段階評価の4

3.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My order didn’t arrive, after a few weeks contacted bike boom to let them know. Immediately responded by contacting me and putting a new product in the post with the message if two arrive pass one on... もっと見る

企業が回答しました

5つ星のうち3の評価

Tightened and tuned the bike, but the brakes were poorly balanced and worst of all, didn't lubricate or clean the chain - which was returned dry and dirty and didn't provide any kind of breakdown of... もっと見る

5つ星のうち1の評価

You have asked me to leave a review for goods that have not arrived. That would be one star review then! Stop using Hermes to deliver your items, they are terrible and make your service terrible. Use... もっと見る

5つ星のうち5の評価

Great price for what is essentially a brand new bike, with a few scratches l. My granddaughter loves it. It was all put together for us, ready for her birthday and the chap was really helpful staying... もっと見る

企業情報

  1. 自転車修理店
  2. 自転車屋
  3. バイク アクセサリー専門店
  4. ロード サイクリング
  5. 中古自転車店

当該企業による記述

Bike Boom want to keep its community rolling. Offering good value servicing and honest advice. We are a small bicycle workshop run by human beings. IF YOUR ONLINE ORDER IS LATE PLEASE CALL US. We are real people and sometimes mistakes happen or people get ill or things get forgotten or packages get lost etc We are here to help make sure you get your order. All bikes are welcome. Cargo bikes, e-bikes, folding bikes are what we specialise in as well as refurbishing bikes - check out our custom builds too! Wheel building, bike building, frame re-spraying, it's all done in our unit. Come over for a chat about our next bike project.


連絡先

3.8

ほぼ満足

TrustScore 5段階評価の4

121件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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3.8

すべてのレビュー

(121)

過去12か月のレビュー数: 3

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Quick delivery

Quick delivery. I really like the bags. The only thing l was a bit disappointed with was the fact that on one of the bags the clips are black. They were red in the photos l used for ordering. I like a bit of colour on my bike things🙂

2023年6月4日
5つ星のうち5の評価

Easy to use shopper

Grt offer on bag, clips onto bike - ideal for shopping

2023年6月2日
Bike Boom! ロゴ

Bike Boom! からの回答

Thank you for your order. The courier tried to deliver but you weren't in so they delivered the next day, on a Saturday. May we suggest using the express shipping option if you require faster delivery service, but this obviously costs a bit more.

5つ星のうち5の評価

Missing parts found

Looking for some missing parts for a vintage delivery bike - the guys at Bike Boom! were very patient and helpful and found the parts after an extensive search. Excellent!

2023年5月12日
自発的なレビュー
5つ星のうち5の評価

Electric bike service

My electric bike desperately needed a service. Great help on the phone. Left my bike on Thursday afternoon and got it back on Friday afternoon. What more could you ask for and had a happy ride home. Extremely informative and great price. Would highly recommend and use again. 😁

2023年5月12日
自発的なレビュー
5つ星のうち5の評価

I highly recommend Bike Boom for cycle repairs.

My wife had a problem with her Fiido Electric bike. The speed controller as soon as activated went full speed almost like a motorbike doing a "wheel", she was thrown off and the bike hit the kerb on the left hand side of back wheel severely bending the plate there. I took the bike to BikeBoom near Portslade and was told he would have a look at it, explaining that the plate on the left would probably require replacing and magnets in the rear wheel would need to be sorted. (a problem I believe with Chinese E bikes) When all was completed we were ready to collect the bike, my wife tried it immediately we arrived and is now "over the moon" with how well it works again. Thank you Bike Boom for an excellent service.

2023年4月29日
自発的なレビュー
5つ星のうち1の評価

Product did not arrive

Product did not arrive. Company ignored my request for a refund.

UPDATE: Bike boom refunded me after my review (see below)

2023年1月3日
自発的なレビュー
Bike Boom! ロゴ

Bike Boom! からの回答

We have issued a refund after the the 3rd failed delivery and following failed re-delivery attempts to your given address. Unfortunately we can't give refunds out while the package is still out for delivery for obvious reasons.

5つ星のうち1の評価

I have not received any update on my…

I have not received any update on my order after more than three weeks and no reply to my query about it's progress. It was meant to be in stock and available for dispatch.

2023年2月3日
Bike Boom! ロゴ

Bike Boom! からの回答

Unfortunately we are not aware of packages not being delivered unless it is flagged up by the customer. All of the products on our website are in stock and ready to ship. We sent you a replacement the day you alerted us, along with an apology.

5つ星のうち1の評価

Parcel still not delivered

Parcel still not delivered. Evri is a useless carrier

2023年2月18日
Bike Boom! ロゴ

Bike Boom! からの回答

Unfortunately some packages get delayed for whatever reason. We sent out a replacement as soon as you contacted us and were made aware of the missing package. We offer the option of an express delivery for just £2 more than our standard delivery using DPD. Evri are 98% good in our experience.

5つ星のうち5の評価

Great service and product

Great service and product. Recommended to my partner she will also be buying one

2023年2月1日
Bike Boom! ロゴ

Bike Boom! からの回答

Thank you Anthony. It is nice to get a review that isn't a complaint about a courier!

5つ星のうち5の評価

Brilliant response from Bike Boom

My order didn’t arrive, after a few weeks contacted bike boom to let them know. Immediately responded by contacting me and putting a new product in the post with the message if two arrive pass one on to make someone happy. Brilliant service, nice ethos, very happy. My product arrived after a few days. The other remains a no show.

2023年1月26日
Bike Boom! ロゴ

Bike Boom! からの回答

Thanks Mary. Problematic courier services (ALL of them, not just Evri) have been a headache! We are grateful of your custom and want people like you to be happy with your purchase and our service. TR

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