My order didn’t arrive, after a few weeks contacted bike boom to let them know. Immediately responded by contacting me and putting a new product in the post with the message if two arrive pass one on... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
My order didn’t arrive, after a few weeks contacted bike boom to let them know. Immediately responded by contacting me and putting a new product in the post with the message if two arrive pass one on... もっと見る
企業が回答しました
Tightened and tuned the bike, but the brakes were poorly balanced and worst of all, didn't lubricate or clean the chain - which was returned dry and dirty and didn't provide any kind of breakdown of... もっと見る
You have asked me to leave a review for goods that have not arrived. That would be one star review then! Stop using Hermes to deliver your items, they are terrible and make your service terrible. Use... もっと見る
Great price for what is essentially a brand new bike, with a few scratches l. My granddaughter loves it. It was all put together for us, ready for her birthday and the chap was really helpful staying... もっと見る
Bike Boom want to keep its community rolling. Offering good value servicing and honest advice. We are a small bicycle workshop run by human beings. IF YOUR ONLINE ORDER IS LATE PLEASE CALL US. We are real people and sometimes mistakes happen or people get ill or things get forgotten or packages get lost etc We are here to help make sure you get your order. All bikes are welcome. Cargo bikes, e-bikes, folding bikes are what we specialise in as well as refurbishing bikes - check out our custom builds too! Wheel building, bike building, frame re-spraying, it's all done in our unit. Come over for a chat about our next bike project.
Unit 3 Block 3 Chalex Industrial Estate, BN42 4NH, Brighton, 英国
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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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I requested refund for faulty product. I didn’t even receive a reply.
Outstanding service, sorted my recently inherited bike out super fast, really nice guy, will definitely take my bikes there for servicing in the future.
Quick delivery. I really like the bags. The only thing l was a bit disappointed with was the fact that on one of the bags the clips are black. They were red in the photos l used for ordering. I like a bit of colour on my bike things🙂
Thank you Bike Boom! Fab product (Cobags) which was dispatched quickly and great communication. Thoroughly recommend xx
Prompt response especially when order not quite right. Telephoned and missing item quickly dispatched. Therefore service good.
The process was quick easy to use.
Kept updated on delivery time.
Arrival quickly.
Very happy
Looking for some missing parts for a vintage delivery bike - the guys at Bike Boom! were very patient and helpful and found the parts after an extensive search. Excellent!
My electric bike desperately needed a service. Great help on the phone. Left my bike on Thursday afternoon and got it back on Friday afternoon. What more could you ask for and had a happy ride home. Extremely informative and great price. Would highly recommend and use again. 😁
My wife had a problem with her Fiido Electric bike. The speed controller as soon as activated went full speed almost like a motorbike doing a "wheel", she was thrown off and the bike hit the kerb on the left hand side of back wheel severely bending the plate there. I took the bike to BikeBoom near Portslade and was told he would have a look at it, explaining that the plate on the left would probably require replacing and magnets in the rear wheel would need to be sorted. (a problem I believe with Chinese E bikes) When all was completed we were ready to collect the bike, my wife tried it immediately we arrived and is now "over the moon" with how well it works again. Thank you Bike Boom for an excellent service.
Product did not arrive. Company ignored my request for a refund.
UPDATE: Bike boom refunded me after my review (see below)

Bike Boom! からの回答
I have not received any update on my order after more than three weeks and no reply to my query about it's progress. It was meant to be in stock and available for dispatch.

Bike Boom! からの回答

Bike Boom! からの回答
Great service and product. Recommended to my partner she will also be buying one

Bike Boom! からの回答
My order didn’t arrive, after a few weeks contacted bike boom to let them know. Immediately responded by contacting me and putting a new product in the post with the message if two arrive pass one on to make someone happy. Brilliant service, nice ethos, very happy. My product arrived after a few days. The other remains a no show.

Bike Boom! からの回答
Great customer service when a delivery went astray. Quickly and politely resolved.
Item missing in the package of my original order but when I reported this I got a real person to speak to, lots of apologies and the missing item sent out straight away with no arguments.
Top guys 👏👏
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