Billie GmbH レビュー 

Mehrfache Zahlungserinnerung mit Verzugskosten, obwohl die Rechnung bezahlt war.
Schwierige Erreichbarkeit zur Klärung des Problems.
Mit viel Zeitaufwand und Ärger verbunden.

Great service. Best Pay later solution available

Danke für den Service in der Service Wüste Deutschland

I had written a review previously but then removed it as Billie were adamant that they hadn't carried out a hard search on my file.
After much investigation on my part and sending evidence it was them, they agreed they had carried out a hard search. Therefore I have put the review back up as I think it is a fair reflection of the situation.

I was making an order at Wickes when Billie came up as a payment option. I clicked on Billie and it asked for name, address and a couple of other bits of information. I clicked next and without warning it carried out a hard search. It then asked for my business registration number which I don't have because I'm a sole trader which I had clicked on earlier.
I now couldn't go forward or back with the application so I was stuck with a hard search on my credit file for absolutely no reason whatsoever.
I don't know how this happened and I was assured in emails from Billie they don't do a hard search at that stage but they do and did.
Just be warned it may happen to you

Thanks for the reply.

It's a hard check so definitely has an impact on my credit score

What I'm more concerned about is no warning that you were going to carry one out. If you had, I wouldn't have chosen the option as I was just being curious.

So as I stated before, you may get a hard credit check without warning

Billie GmbH is the best payment method.just keep to the payment time or even pay before the payment date.

Been using Billie for my Alibaba for over a year now. After i had a single bad experience due to Billie not working on Alibaba, they gave an excellende support and fixed my issue within a few days

alles OK beim Einkauf

Achtung unseriös. Fragt Daten bei der Schufa an.
Unternehmen unbekannt. An die Schufa gemeldet und wurde gelöscht die Anfrage.
Wie kommen die an die Daten ohne Kontakt?

Würde gerne - 5 Sterne geben.
Haben erneut angefargt bei der Schufa. Angeblich was über die Bestellt.

Aufgrund der Info die wir erhalten haben, werden wir nun Strafanzeige stellen.

Ergänzung
Jetzt zweifeln die an das wir berechtigt Bewerten. Un dsollen Infos abgeben.
Alle Infos liegen schon vor und die stellen sich stumm. Hauptsache Bewertungen löschen lassen.

Der gesamte Vorgang war extrem zeitaufwendig, unnötig kompliziert und vor allem völlig intransparent.

Für eine normale B2B-Bestellung musste ich mich über eine Stunde lang durch Bot-Antworten, Dateneingaben und widersprüchliche Rückfragen arbeiten — obwohl:

* eine gültige USt-IdNr. vorliegt,
* keine offenen Rechnungen bestehen,
* keine negativen Zahlungseinträge vorliegen,
* und ich bereits mehrfach problemlos bei diesem Händler bestellt habe.

Am Ende stellte sich heraus, dass die Bestellung offenbar allein aufgrund fehlender Billie-Historie automatisch abgelehnt wurde.

Selbst die Kundenberaterin konnte letztlich keine konkrete Lösung anbieten.

Für ein B2B-Zahlungssystem wirkt dieser gesamte Ablauf weder professionell noch kundenfreundlich.

Mehrwertsteuer Rechnung weicht von der orig. Rechnung ab.

Absolutely terrible experience with Billie.
I previously used Billie under my sole proprietorship. Later, my business changed into a limited company, but I continued using the exact same email address because it is still the same owner and same business activity. Only the company structure and name changed.
Apparently, Billie’s system is so poorly designed that they are unable to update, remove, or reassign an email address connected to an old company account. Their “solution” was simply: “use another email address.”
For a company specializing in invoicing and payment solutions, this is honestly shocking and incredibly unprofessional.
What made the experience even worse was the customer support. After explaining the situation and expressing my frustration, the support agent basically dismissed the issue, wished me a nice day, and closed the chat without any real attempt to help.
Because of this, I can no longer use Billie services for my company, despite being the same business owner. I will also avoid shopping with stores that force customers to use Billie invoicing.
I have never experienced such an inflexible and poorly handled business customer support process before.

Alle Vorgänge waren bis jetzt immer völlig problemlos und kundenorientiert!

Eine einfache Lösung, Zahlungsziele flexibel zu verlängern. Einfache Anwendung. Sehr gut.

Dette gikk jo selvsagt bra denne gangen, også.

Denken goed mee en bieden oplossingen aan op maat. Echt enorm tevreden!

Einfach, clever und gut

Great service would highly recommend