Blackacre レビュー 

I had a fantastic experience with Blackacre. Not only was I incredibly pleased with how the ring turned out, but the service throughout the buying process was second to none which is very reassuring when making such a big drcision. We managed to design a really unique ring, and my fiancé and I couldn't be happier with the outcome. I would thoroughly recommend to anyone else.

The ring came out absolutely amazing, and achieved the desired result! It is much admired by everyone who sees it, not just because of the beautiful design but also because of the unusual centre stone.

Sam was very professional throughout the process, and I would definitely recommend him to others.

Having worked closely with the team at Blackacre on a number of projects over the last few years I know the company better than most. I can testify that everything about the team at Blackacre is highly professional. The true mark of quality products and service is how things are dealt with when nobody else is watching and having been behind the scenes of the business there was nowhere else I considered buying my engagement ring from.

Sam guided me through every step of the journey, from mood-boarding initial concepts to more technical advice, no stone was left unturned. The personal nature of the purchase made the experience all the more rewarding and what can be a very daunting purchase was made immensely enjoyable. My now fiance is over the moon with the final ring and we can't thank Sam and the team enough for all the hard work.

Blackacre are truly brilliant. We had a bespoke ring design which was highly technical and they turned it around incredibly quickly to meet our deadline having been let down by another jeweller. The customer service was excellent from start to finish and we felt fully informed of everything from our first email contact with Sam, to being shown around the design workshops and updates on progress. My engagement ring really is a work of art and we cannot thank Blackacre enough. We'll be loyal customers for many years to come!

The quality of the ring was matched by the quality of the service. Everything was made to exactly how I described with faultless professionalism, leading to a very happy fiancé! Would highly recommend.

From the moment the team responded to my first email I knew that they would be perfect. Communication was prompt, detailed and highly specific to me.

From what I have seen it was apparent that the quality of the Blackacre jewellery and service was slightly out of place in Hatton Garden and would be more at home in the heart of Mayfair! Thankfully there is no glossy retail shop and therefore the jewellery is a fraction of the price it should otherwise be.

Flawless service and would love to do it all over again! Although hope I never have to as I purchased an engagement ring! I'm sure my now fiancé will find something else to get and I look forward to it. Thank you so much.

Superb experience with Blackacre. Loved the fact that I got to see where my ring was made. After guiding me through a curated selection of sapphires I was able to select the perfect stone for my ring. The team were excellent in educating me on every detail and you can tell that Sam the CEO (who I dealt with) has a professional background as the client service was impeccable. Everything was on time, communication was excellent, easy 5 stars and have already started telling my friends to go to see Sam & Blackacre.

The best of both worlds. An authentic and real experience with quality of product and client service you would expect of a global luxury brand. I bought a sapphire ring here and if I could buy shares in Blackacre I would. Thank you for such a wonderful experience.

Excellent experience from Sam and the team. Really valued the time taken to offer advice every step of the way. The product was exactly what I asked for and the craftsmanship was superb. Could not recommend enough.

There aren't many companies where the founder personally deals with all clients but but I guess that's why Blackacre is so special. Sam the founder made it very clear from the outset their only goal was to make an engagement ring that was perfect for me. There was no sales patter at all just a heavy investment from Sam in time spent to educate me on everything from the creation process to selecting the perfect diamond.

Embedded in the heart of one of the worlds most luxurious jewellery workshops the atmosphere is clean and highly professional. I am sure this is the experience so many people crave but so few have yet to find. Going behind the scenes and seeing the level of skill invested in creating each piece was truly magical.

Such is the quality of the craftsmanship every stage of the creation process has its only specialist jeweller. There are specialist setters, polishers, computer designers, mounters and quality control. As soon as you step on to the workshop floor you realise you are dealing with the best in the world.

The experience is second to none but combine that with fact the engagement ring I purchased was a fraction of the price of one's I saw else where in the luxury jewellery houses Blackacre surely must be the only place where anyone reasonable will purchase luxury jewellery.

Delighted to have found you and thanks for the most amazing experience and ring!

Superb from start to finish, refreshing level of client service. We couldn't be happier with our ring. The entrance to the Blackacre office and workshop is a bit secret but that's all part of the appeal. The team were in regular contact with me right from the start and I felt totally relaxed (surprisingly) at every stage. The final piece was just remarkable and has been swooned over by friends family and even other jewellers! Well done Blackacre

I bought an engagement ring from Blackacre earlier this month. Couldn't have been happier with the service. We spent ages looking at different jewellery shops before coming across Blackacre online. From the moment I first spoke to the team I felt at ease and knew I wanted them to make my ring. They simply make jewellery that clients order so there was no heavy sales approach which was really refreshing. I felt like a jewellery expert by the end of the process. Highly recommended and wouldn't bother going anywhere else!

I came across Blackacre whilst searching for my dream engagement ring online. Having searched everywhere and done lots of research I went to see the team in their office. I was immediately struck by how professional they are but also the fact that the quality of their work is head and shoulders above all the other shops I had visited.

From the first moment I met with them I felt at ease as they are a team of jewellers rather than retailers so there was no salesy approach at all. All the team were interested in was creating a perfect ring for me.

They also really took their time to understand my requirements and budget and were able to give specific advice to help me refine my idea. They also supported me with advice to help me maximise my budget. For example we looked at two 1.10ct stones which were the same quality however one had a wider diameter from a birds eye view so appeared bigger and therefore offered better value for money.

Their products are not cheap but they are incredible value once you see the level of skill involved in the creation of each piece. Speaking to the team, although they are based in Hatton Garden, they do not consider the shops in the surrounding area to be their competitors. Instead they believe the major brand names such as Tiffany, Boodles, De Beers to be their competitors in terms of quality. When you start to think of it like that then you quickly see why my Blackacre ring was amazing quality and unbelievably good value.

If you are looking to spend alot on a ring but still want to make sure you get what you are paying for then Blackacre should be perfect for you. I will definitely be coming back.

What an experience! Having made the decision not to trawl through an arcade of jewellers and diamond dealers I came across Sam and Blackacre having seen their work with a friend's engagement ring. The 1st consultation formed both an education into stones themselves and also an insight into the creation of what was to be my most important purchase to date. This was followed with what felt like an exclusive tour of the workshop that left me feeling hugely inspired, confident and excited about the journey ahead. Sam kept in touch throughout the process, with multiple touchpoints along the way, and listened to my feedback. The ring he produced blew me away! It didn't just matched the brief, it exceeded expectations. The experience on the whole added so much magnitude to the proposal and she loved it! Excellent work team Blackacre!

Easy 5 stars. What stood out for my experience was the level of service. Sam met with me on a frequent basis in my office/wherever was convenient for me and at a time that suited. We had an initial consultation to understand my requirements and budget and we talked through some designs. We then met to take a look at a selection of diamonds based on my requirements and then kicked off the ring making process!

Sam kept me in the loop the entire way, shared pictures throughout the design process etc. He was always on hand to answer ad-hoc queries and concerns that I had and was able to share personal opinion which helped reassure me.

At no point did I feel like ‘a number’, the process was never rushed and I felt really valued as a client. Response times to queries were very quick and even at weekends/evenings when I wouldn’t expect to receive replies!

When I opened the ring box I was in awe of how beautifully it was constructed. The ring was made to my exact requirements and I couldn’t have loved it more! After service was equally great as we needed it resized which was done in record time – less than 24 hours!

I couldn’t have asked for a better experience, start to finish, and will definitely be recommending Blackacre to others.
Chris

It was March 2018 when my amazing fiancé along with the Blackacre team created the ring of my dreams. A magnificent bespoke emerald cut diamond with a halo around it.
The attention to detail and the exquisite workmanship make this ring a work of art that I shall always cherish.
The Blackacre team and especially Sam are impeccable in all aspects of their work from designing and manufacturing to delivery and for after sales customer service - they are truly professional. For all the above a great big ‘Thank you!’

From the outset, Blackacre were approachable, professional and refreshingly honest and made what could have been a daunting experience, an incredibly enjoyable one where I felt totally at ease in their hands. Their passion for jewellery design is genuine and infectious. Throughout the design process, I received regular progress updates which all contributed to a very special experience. Thank you so much!

Absolutely fantastic. Not only do the team give you an amazing experience but our ring exceeds the quality of the ones we saw in the major New Bond Street shops without us having to pay for the big brand name. Can’t recommend more highly. J

Sam and the Blackacre team were fantastic. Getting the perfect engagement ring is a pretty daunting process, but Sam was there to provide the right support and guidance from start to finish. The team provide an incredibly personal and high quality service, they really took time to understand the taste of my other half, so they could advise me on the right stones/style/cut. My fiancee absolutely loves her ring and I couldn't recommend Blackacre highly enough.

The Blackacre team were amazing. My husband had designed my engagement ring with Sam and it was so personal and beautiful that I wouldn't have wanted anyone else to design my wedding ring. Sam asked me what I wanted and after doing some initial research I told him what I was after. The team made a couple of mock ups for me to choose from and we talked about a third option that combined elements of both!! The Blackacre team delivered in such great time and I am so pleased with the result. I proudly show the rings off to everyone that ask to see them. If you want something that is special then I would highly recommend going to Blackacre. Nothing was too much trouble and I felt as though they had really understood what I was after and they certainly delivered. With Blackacre you are guaranteed to get bespoke design, beautiful quality, good value for money and a professional yet super friendly service. You'd be mad not to use them!