Blue Residential レビュー 

Thankyou to Dan & all his team for supporting us to move into our new home.Communication has been perfect right from viewing the property.Everything was so organised which worked so well for us.Once we recieved the keys everything was immaculate inside and everything laid out for us with a really useful guide too.We are looking forward to enjoying our new home,thank you again for making this possible.Rachel & Luke.🙂

Great service efficient and professional
Satisfaction with every thing blue did for us

Have always found the staff very helpful & quick at resolving any issues I have had.

Still waiting on a bond refund 4 weeks later and no communication from blue without chasing. Pfft. Poor blue poor.

I dealt with Carol too as previous poor review.

Manage expectation when handing in keys, don't say send us your bank details and we will be in touch. When 2023? Just seems when your a customer and paying rent and leave there is no after care. Talk and communicate with tennants Carol. Let's not treat ex customers as an after thought.

Be aware when choosing them as a Tennant and leaving!!! Please everyone and anyone.

We only learn through feedback BR. I truly hope you take this as something in your circle of influence to change.

The third time we have used Blue to find a new tenant. They have always been professional, efficient and friendly

Great service from start to finish. Very organised. Would highly recommended anyone to use this for letting. Thank you

I was a blue residential tenant for just over two years. During my tenancy I was never a single day delayed with my rental payments. I hope BR confirms this in their response.

I gave my 30 days notice to BR as per the contract and vacated the property before the agreed dates and even called them up to take responsibility for the lack of cleaning and offered to pay for professional cleaning of their choice.

This was over three months ago. I have not received my remaining deposit payment. It was only upon my request that they told me they had my deposit and would return part of it. They also tried to add an additional £40 for missing keys which were left at a place where they asked. I took photographic proof just in case this became an issue and thank God I did.

Right now I have no response from BR. I have initiated Tenancy Deposit Scheme dispute with regards to my deposit and my emails are going unanswered.

Not in my life prior to this I have ever heard of an estate agency holding back a deposit for over 3 months. Usually the other way around.

I wish, similar to the tenants, BR could be placed on a default register where they were named and shamed for defaulting on customers deposit.

My recommendation to you if you are their tenant - be careful about your deposit when you leave. P.S my dealings have been with Carol.

Always helpful and friendly. Found me a place really quick and got moved in within a week.

From start to finish an absolutely stunning experience. As a first time renter after my 17 year relationship broke down I contacted blue residential to request a viewing on an apartment and I met Dan. A lovely welcoming guy who talked me through every step of the way from viewing to applying to moving in. Couldn’t have asked for anymore.

Carol also kept in touch with me via text and email throughout the process and nothing was too much trouble. I felt welcome and supported the whole way through the experience and can honestly say I couldn’t have asked for a better bunch of people to help me.

100% would recommend blue residential to anyone looking to buy rent or sell a property. Absolutely 10 out of 10 - the whole package!!

There really aren’t enough good words i can say about this little business and the lovely people who run it. Phenomenal!!

Blue residential were great from the way go.
Very professional and reassuring at every step of the way.
They got me sorted during the lockdown which i really appreciate because most of the staff are working from home.

My partner and I purchased a property through Blue Residential. Firstly, I’d like to point out just how friendly everyone was! As we were first time buyers, Jane (the lady who was handling our property) was very knowledgeable and very helpful in explaining how everything works in the purchasing process.

Jane was always quick to answer the phone and called me back when she said she would, which in my opinion, is such an important part of any process! Also, when Jane was on another line, her colleagues were very happy to help in any which way they could, all being very swift in the process!

We really felt as though we mattered and not just another number on a sheet!

Overall, a fantastic experience and I do hope I work with the team at Blue in the future!

Blue Residential were excellent during the purchase of my current property.
From putting me in touch with a reliable mortgage broker after my original application was rejected during the pandemic right through to me receiving the keys to my new home on the date I requested.
I would fully recommend using Blue in the future and big shout to Jane who dealt with my purchase fantastically, making sure everything went smoothly.

I have used Blue Residential for many years for both rentals and sales and I would highly recommend them.
I have recently sold my home with them and moved just before Christmas. Firstly I would like to thank both Dan and Jane for showing potential purchasers round my house and for the way they implemented new ways of doing this due to COVID. On viewing other properties I found other estate agents to be lacking in this respect.
Once I had a buyer for my house, Jane was absolutely brilliant. She always kept me updated on everything and chased everyone throughout the chain. Everything most definitely ran smoother because of Jane.

We had a great service from Blue Residential. Dan was incredibly helpful allowing to us to look at 2 properties at 7pm, he worked over time in his day to allow us to view these properties and it’s really appreciated thank you. All emails were swiftly responded too and we was never left waiting

Excellent service.
Moved over the Christmas period and there was also someone available to help me with any queries regarding my new rental home.
Definitely recommend

Not moved in yet but the experience has been brilliant and easy so far! Knowing a particular estate agent runs a property has previously put me off having a viewing! But Blue Residential have been so thorough and friendly! The viewing experience being Covid safe was easy as well as the set up process! So feel in good hands moving this time!

Blue Residential kept part of my deposit for petty reasons despite acknowledging that we had looked after the property during our tenancy.

I didn't challenge it as i just wanted my refund back quickly, since it had already taken several weeks for them to tell me how much I'd be getting back.

However, it took many more weeks for the money to be returned to me - I was a few days away from taking it to small claims court.

The person I spoke to didn't acknowledge my frustration and every time i spoke to Blue Residential they'd merely tell me that I'd get my refund back in a few days, but when I'd phone back a few days later without my refund, I'd be told it would be another few days. This continued for several weeks.

I think you should AVOID Blue Residential as this was a stressful and frustrating experience.