Bonfire Fireplaces And Stoves レビュー 30

Bonfire Fireplaces And Stoves からの回答

2026年3月30日

Hi Tom,

Thank you for your kind words, it was a pleasure helping you.

We’re glad you’re so happy with your new fireplace hearth and that everything met your expectations. We always aim to provide clear advice, quality products, and a smooth experience from start to finish.

If you need anything further, we’re always here to help.

Kind Regards,
Max

Bonfire Fireplaces And Stoves からの回答

2026年3月27日

Hi John,

Thank you for your 5 star review, it’s appreciated.

Laura will be pleased to hear your feedback. We understand requirements can evolve, so it’s important to us that everything is right before moving forward.

Delighted you’re happy with the fireplace and thank you for the recommendation.

Kind Regards,
Felix

Bonfire Fireplaces And Stoves からの回答

2026年2月11日

Hi Richard,

Thank you for the 5 star review! It was a pleasure supplying you with a t shaped riven slate fireplace hearth. I shall pass the good words onto Max.

Kind Regards,
Felix

Bonfire Fireplaces And Stoves からの回答

2026年1月27日

Hi Jonathan,

Thank you for your 5 star review and kind words! I’m glad you found our service and pricing great, and it was a pleasure assisting you. We really appreciate your support!

Kind Regards, Felix

Bonfire Fireplaces And Stoves からの回答

2026年1月21日

Hi Ashley,

Thank you for your kind review.

I’m glad we could arrange prompt delivery and that you were happy with the service.

Kind Regards,
Felix

Bonfire Fireplaces And Stoves からの回答

2025年12月18日 に更新

Hi,

Thank you so much for your kind words! I’m thrilled to hear you’re happy with your fireplace and that I could help bring your vision to life. It was a pleasure working with you on this project!

Kind regards,
Felix

Bonfire Fireplaces And Stoves からの回答

2025年12月17日

Hi Louise,

Thank you so much for the kind review. It was a pleasure helping you find the right log burner within your budget.

We’re delighted you’re happy with it, and we really appreciate the recommendation and support for Bonfire.

Kind regards,
Felix

Bonfire Fireplaces And Stoves からの回答

2025年12月17日

Hi kevin,

Thank you for your 5 star review.

We’re pleased to hear you’re happy with the quality of the fireplace heat shield and that the delivery communication was clear.

Your recommendation is very much appreciated.

Kind regards,
Felix

Bonfire Fireplaces And Stoves からの回答

2025年12月17日

Hi Adam,

Thank you for the great review. We’re really pleased the heat shield was exactly what you needed and easy to fit.

I’m glad the service and communication met your expectations.

Thanks again for taking the time to recommend us.

And the pictures look good too!!

Kind Regards,
Felix

Bonfire Fireplaces And Stoves からの回答

2025年12月18日

Hi Bill,

Thank you, Bill! I really appreciate your recommendation and kind words. It was a pleasure working with you on your stove and flue order.

Kind Regards,
Max

Bonfire Fireplaces And Stoves からの回答

2025年12月18日

Hi,

Thank you for your 5 star review. We’re glad we could source the glass for your Contura stove and appreciate your patience with the delivery time.

We always aim to make the process as smooth as possible, even when dependent on manufacturers.

Kind Regards,
Felix

Bonfire Fireplaces And Stoves からの回答

2025年11月27日

Hi Jane,

Thank you for your order and for the great feedback, we’re glad it arrived quickly and exactly as expected.

Kind Regards,
Felix

Bonfire Fireplaces And Stoves からの回答

2025年11月5日 に更新

Hi,

Thank you for your kind words, we’re glad you enjoyed the service and speedy delivery!

Kind Regards, Max

Bonfire Fireplaces And Stoves からの回答

2025年11月5日 に更新

Hi William,

Thank you for taking the time to share your feedback.

Our plaster beams are high quality, handcrafted products that require specialist handling during transport. The need for bespoke delivery reflects the fragility of the material in transport, not the workmanship.

Because delivery costs are calculated based on distance, we often recommend that customers outside our area consider visiting a local fireplace shop.

From experience, we have to use a dedicated fragile goods courier to ensure safe arrival which is something standard couriers cannot guarantee. We don’t add any margin to these charges, and we remain transparent about them at checkout.

Most suppliers offer collection only for this type of product due to the fragile nature of it, but we provide a delivery option for flexibility and convenience.

Our priority is always that every beam arrives safely and in perfect condition.

Kind regards,
Max

Bonfire Fireplaces And Stoves からの回答

2025年6月10日

Hi Stephen,

Thank you for the lovely 5 star review! We're very glad Laura from our sales team could go above and beyond for you regarding the outdoor fireplace and we hope you're loving it just as much as we do!

Kind regards,
Max

Bonfire Fireplaces And Stoves からの回答

2025年6月10日

Hi Keith,

Good afternoon,

Thank you for the glowing review :) We're very glad we could fulfill your order to perfection. Your review means a lot to us and we hope you enjoy your fire for many years to come. Kind Regards, Felix

Bonfire Fireplaces And Stoves からの回答

2025年6月10日

Hi Carl,

Thank you for your five star review and I am very glad you found our advice and suggestions helpful. We're glad we could meet your expections for our trade sale of this electric fire. If you ever need anything in the future, we'll be happy to help :) Kind Regards, Felix

Bonfire Fireplaces And Stoves からの回答

2025年4月16日 に更新

Thank you for the lovely review! It was great working with you, and I’m glad everything arrived as expected - always happy to help!

Kind Regards,
Max

Bonfire Fireplaces And Stoves からの回答

2025年4月16日

Hi Dan,

Thanks so much for the amazing review! We're glad you enjoyed the showroom and found the process smooth - enjoy your new British Fires fireplace!

Kind Regards,
Max

Bonfire Fireplaces And Stoves からの回答

2025年4月16日

Hi,

Thank you so much for your kind words! We’re thrilled you had a great experience from start to finish and really appreciate your support. Hope to see you again soon!

King Regards,
Max