Bowen Pies レビュー 

Bowen Pies からの回答

2025年6月11日

Appreciate the great review Daphne, thank you. It's so good to hear that our pies are a taste of nostalgia for you! Proper traditional pies are what we're all about. Hope to bake for you again soon.

Lana,
Bowen Pies

Bowen Pies からの回答

2025年6月10日 に更新

Thanks so much for your review Carol. I’m really pleased to hear you enjoyed the pies and that the pastry hit the spot!

I’m really sorry about the delay with DPD. Unfortunately, unexpected courier delays can occasionally happen (though not very often) and are unfortunately out of our hands. That said, we completely understand how frustrating it is when things don’t arrive on time.

Just to reassure you, our pies are packed in temperature controlled packaging that keeps them safe and fresh in transit for up to 48 hours. It’s normal for the ice pack to melt during its journey - its the insulation inside the box that works together with the cool pack to keep everything at a safe internal temperature.

Thank you again for your order and kind words. We’d love to bake for you again soon!

Lana,
Bowen Pies

Bowen Pies からの回答

2025年6月5日

Thank you for taking the time to leave a review, Kevin. I’m really sorry to hear that you were disappointed with your recent pies. That is never the experience we want for our customers.

Just to clarify, we did respond to both of your emails promptly. In our second message, we also mentioned that sometimes replies can land in spam or junk folders, which might explain why you didn’t see them.

As outlined in our first reply, the pies you ordered were our limited run of Lancashire Cheese & Potato Pies rather than our regular Cheese & Onion. These contained a new season of potatoes that were a little firmer in texture and we’re really sorry if they weren’t to your taste.

We always take customer feedback seriously and genuinely appreciate you getting in touch to share yours. If there’s anything else we can help with, please don’t hesitate to reach out.

Lana,
Bowen Pies

Bowen Pies からの回答

2025年5月21日

Cheers for the thumbs up, Paul! Chuffed that you enjoyed your pie delivery. Hope we can bake for you again soon.

Lana,
Bowen Pies

Bowen Pies からの回答

2025年5月21日

So glad that you enjoyed your pies, Ian! Sorry to hear that some of the wrapping around some of the pies had split. This is not a usual occurrence, so please accept my apologies on this occasion. We really do appreciate your honest feedback, Ian, thank you.

Lana,
Bowen Pies

Bowen Pies からの回答

2025年5月14日

It's fantastic to hear that you found our pies delicious (as always!) and the delivery was spot on, Deb! Can't wait to bake for you again soon.

Lana,
Bowen Pies

Bowen Pies からの回答

2025年5月14日 に更新

Great quality pies are what we aim for, so we're pleased to hear that they hit the mark. Appreciate the great review, Brian, thank you.

Lana,
Bowen Pies

Bowen Pies からの回答

2025年5月8日

Wow, all the way to Spain?! That’s a first! So glad the order went smoothly and even happier to hear you’re enjoying the pies over there. Really appreciate you taking the time to leave a review, it means a lot.

Lana,
Bowen Pies

Bowen Pies からの回答

2025年5月8日 に公開

What a great review, thank you! Very much appreciated, Mr Corbett. So pleased to hear that our pies had the right amount of filling for you and that the pastry was nice and flaky. We look forward to having you back for more pies.

Lana,
Bowen Pies

Bowen Pies からの回答

2025年4月14日

Wow, what a compliment Michael, thank you! We're over the moon that you thoroughly enjoyed your pies and that they were a nostalgic reminder of home for you. We hope to bake for you again in the near future.

Lana,
Bowen Pies

Bowen Pies からの回答

2025年4月14日

Thank you for your lovely review, Victoria. Great pastry and plenty of delicious filling is what we're all about at Bowens. Very much appreciated!

Lana,
Bowen Pies

Bowen Pies からの回答

2025年4月14日

Thank you for the kind words, we're so pleased that you found our pies delicious. Hopefully we can bake for you again soon.

Lana,
Bowen Pies

Bowen Pies からの回答

2025年4月14日

What a great review, Mr Mitchell, thank you so much! We're over the moon to hear that the pies, packaging and cooking instruction were top notch. Hope the rest of your order was just as yummy. Looking forward to baking for you again soon.

Lana,
Bowen Pies

Bowen Pies からの回答

2025年4月9日

Thanks for the five star review, Jean. So pleased that you think our pies are the best!

Lana,
Bowen Pies

Bowen Pies からの回答

2025年4月7日

Thanks so much Michele. We’re delighted to hear the pies helped make Mother’s Day extra special. Hope they went down a treat!

Lana,
Bowen Pies.

Bowen Pies からの回答

2025年4月7日

What a lovely review, thank you Sonia! We’re so pleased you both enjoyed them (especially the apple pie). Can’t wait to bake for you again!

Lana,
Bowen Pies.

Bowen Pies からの回答

2025年4月7日

Thanks, Philip. Strong on the outside, tasty on the inside...just how a proper pie delivery should be. Appreciate you taking the time to leave a review!

Lana,
Bowen Pies.

Bowen Pies からの回答

2025年4月7日

Thanks, Jane, we appreciate the kind words. The Pie Taster Box is a brilliant way to get stuck in and try a variety of pies. So glad you enjoyed them!

Lana,
Bowen Pies.

Bowen Pies からの回答

2025年4月7日

Thank you so much, Sylvia! We're chuffed to hear you enjoyed the pies, good taste and good value are what we're all about. Hope we can bake for you again soon!

Lana,
Bowen Pies.

Bowen Pies からの回答

2025年4月2日

Thanks for the five star review, Lesley. So pleased that you found it easy to order your pies! It's also great to hear that delivery, communication and the pies themselves were spot on. I hope we can bake for you again soon.

Lana,
Bowen Pies