Great company to deal with and very high quality shirts. First shirts were a little smaller for my neck size and re-ordered a larger size and returned the first set for a full refund. Will definitely... もっと見る
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I am re-wardrobing my shirts and the first one I bought from you was perfect and high quality so I bought a second one. I'm waiting for delivery but if its as good as the first one, more orders will e... もっと見る
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Ordered a pair of tailored shorts. Normally wear 36" waist; ordered 38" expecting tailored fit to be tight. True to size the 38" was too big. Returned them for 36" which fit perfect! Exceptional style... もっと見る
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Went to this company direct, having seen their shirts on a large retailer's website. Ordered a discounted three-shirt deal which arrived quickly. One shirt was too big and I was able to return it (wit... もっと見る
企業が回答しました
企業情報
当該企業による記述
Discover a wide range of premium menswear in the UK, Brian Oak making high-quality Shirts, Sweatshirts, Sweatpants, Denim jeans, Trousers, Rugby Shirts, Ties and more. Elevate your style with our carefully crafted, stylish clothing for every occasion.
連絡先
82 Douglas Road, RM11 1AR, Hornchurch London, 英国
- +447950328498
- info@brianoak.com
- brianoak.com
4.6
優良
144件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very nice item very good material same big brand quality and less price
Very good service first order was a little small for me quick changed and delivered
2025年2月28日
Brian Oak London からの回答
Thank you so much for your fantastic review! We are glad you enjoyed your purchase and our service.
Regards,
Team Brian Oak London
Smart and Well Made
Smart, well made jeans. Likes them so much I bought a second pair.
2025年2月21日
自発的なレビュー
Brian Oak London からの回答
Thank you so much for your review, Neil! We are happy to hear that you love our jeans and that they were stylish and well-made enough for you to get a second pair. Nothing makes us happier than knowing our customers are enjoying their purchases.
We look forward to seeing you again soon.
Regards,
Team Brian Oak London
Great style !!
Good fit, at last my correct leg length, great style but material a bit thin !!
2025年2月10日
Brian Oak London からの回答
Ronald, thank you for sharing your experience. We are delighted that you love the style and found the perfect leg length. We appreciate your feedback on the fabric and will certainly take it into consideration as we continue refining our products.
Looking forward to serving you again.
Regards,
Team Brian Oak London
Brian Oak London からの回答
Thank you so much, Brian! We are really happy to hear that you loved both the quality and our service.
Hope to see you back soon. Stay stylish!
Regards,
Team Brian Oak London
Purchased a rugby shirt and it was…
Purchased a rugby shirt and it was excellent quality at a good price. The delivery took a couple of days. I was highly satisfied with this company and its product.
2025年1月20日
Brian Oak London からの回答
Thank you so much for your feedback, Jane! We're happy to hear that you loved the quality of the rugby shirt and found it to be a great value. It’s wonderful to know that your shopping experience with Brian Oak met your expectations.
We look forward to serving you again soon!
Regards,
Team Brian Oak London
Brian Oak London からの回答
Hi Del Linton,
Thank you for your wonderful feedback! We are delighted that you appreciate both the quality of our items and our packaging. It is always our goal to deliver an exceptional experience, and we are so glad we could do that for you.
Regards,
Team Brian Oak London
Good Quality. Good Prices.
As always, good quality and excellent service at competitive prices from Brian Oak. Highly recommended.
2025年1月13日
Brian Oak London からの回答
Hi Neil,
Thank you for your kind words! We are so happy to hear that you have had another great experience with us. It means a lot to know you value our quality and prices. Your recommendation truly makes our day, and we cannot wait to welcome you back soon.
Regards,
Team Brian Oak London
Brian Oak London からの回答
Thank you so much. We are really happy to hear you had a great experience with the product, ordering, and delivery. Your feedback made our day!
Definitely recommend Brian Oak London
Definitely recommend Brian Oak London. Quality menswear at competitive prices. All items packaged with care and delivered fast. First class, friendly customer service, nothing is too much for them. Will certainly be purchasing from them again.
2024年12月2日
自発的なレビュー
Brian Oak London からの回答
Thank you so much Carolyn for your kind words. We are glad to know that you are happy with the quality of our menswear and our service. Packaging every item with care and delivering it swiftly is something we take great pride in. Knowing we could make your experience first-class means the world to us.
We cannot wait to welcome you back for your next purchase!
Regards,
Team Brian Oak London
Excellent Quality and Great Value for Money!
I bought a tie as a gift for my dad, and he absolutely loved the quality. He then asked me where I had purchased it, and I told him about this new brand, Brian Oak. He was so impressed that he ended up buying three formal shirts for £99—a great deal!
2024年10月25日
自発的なレビュー
Brian Oak London からの回答
Thank you so much for sharing this wonderful story. We are so happy that your dad is enjoying our products. Hearing about moments like this is why we do what we do.
We are always here for you!
Regards,
Team Brian Oak London
The product is good quality and the…
The product is good quality and the delivery was fine, but I need to change the size and I don’t know how to return for exchange?
2024年12月23日
Brian Oak London からの回答
Dear James,
Thank you very much for your review. We are happy to know that you like the product and we apologies for the inconvenience in finding the exchange procedure.
We have a very generous return/exchange policy which you can find here (https://brianoak.com/pages/returns-refund-policy) along with the procedure on how to make the exchange.
In addition, we'll make sure that one of our team members calls you and guide you through the process.
We hope this information will resolve your query, and we wish you a happy new year.
I hard issue by delivery but later I…
I hard issue by delivery but later I was satisfied by the service.
And my order was what i expected.
2024年12月23日
Brian Oak London からの回答
We are sorry to hear about the initial delivery issue but so glad that you are happy with your order. We hope you enjoyed the complimentary shirt as a small gesture of our appreciation for your patience and understanding. We look forward to serving you again!
Exceptional Service and Outstanding Quality
I ordered a gift from Brian Oak for someone in UK, and I have to say, I’m really impressed. The delivery was super quick, way faster than I expected. The packaging was beautiful and perfect for gifting. And the quality was absolutely amazing. The person I gifted it to loved it, and honestly, I’m so happy with how everything turned out. Thank you, Brian Oak, for making the whole process so easy and special. Definitely ordering again!
2024年12月16日
自発的なレビュー
Brian Oak London からの回答
Thank you for your amazing feedback! We are so glad the gift was a hit and that you loved the quick delivery and packaging. It is great to know we made the experience special for you. We look forward to seeing you again. Thanks for choosing Brian Oak!
Brian Oak London Rugby Polo shirt is…
Brian Oak London Rugby Polo shirt is made with an exquisite materials. It's well fitting, made from high-quality cotton materials, stylish, good knitting and appropriate.
2024年12月22日
自発的なレビュー
Brian Oak London からの回答
Thank you for your wonderful feedback. We are delighted to hear you love the Brian Oak Rugby Polo Shirt and its quality, fit, and style. It is always our goal to deliver pieces that exceed expectations. We truly appreciate your support and look forward to serving you again.
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