brightwaterholidays.com レビュー 

Whole holiday went without a hitch .
Horticulturist Julia was excellent.
Coach spotless and driver very pleasant .
Gardens were superb
Whole group got on

Wonderful guide- Carol was great
Excellent bus driver
Was a great tour

Sarah phoned me back after I e-mailed a query and was very helpful and resolved all my queries. However I did try to get through to your office on 2 occasions without success because of the volume of calls, despite hanging on for several minutes, so perhaps the company needs more booking staff at busy periods.

I have spoken to several people while booking the holiday and everyone has been extremely helpful.

The hoiday lived up to the expectations as described in the brochure. The travel was well organised. The guide, Alistair, was excellent. He was knowledgeable and was able to share his information in an interesting way.

Responsive to questions

I really enjoyed visiting the ancient sites and learning about the history of The Shetland and Orkney Islands.
I did feel however that the tour was crammed into four days rather than using the fifth day. It would have been much more enjoyable to have more time in Kirkwall on the last day of the tour with a later flight back to Aberdeen. The hotels and David ( our tour guide), were excellent.

Booking process was relatively easy on line. Thank you

I have already sent you a review!
I was very satisfied with the holiday,I enjoyed it immensely!
Everything was perfect!

It is good to have such knowledgeable and friendly tour guides. Both the coach driver and David the tour guide were very helpful to me as I took my rolater with me.

The website is almost impossible to use. The filters just do not work. Nothing is in a sensible order. I eventually managed to open the garden tours section but then had to trawl through several pages of tours before I located the one I wanted. Booking was not then difficult however. I hope the tour.ives up to the reviews

A brief but well organised tour of Cheshire gardens. The tour leader was excellent and the use of time equally so. We had sufficient time in each of the six gardens visited to appreciate each one with no rush.

The guide was superb, as was the driver.
All but one of the gardens were fascinating.

Easy to book & pay. Friendly person on the phone.

I filled out the “contact us” tab on your website requesting details about a holiday. There was no response so I phoned. I had to chase up for details to be sent by email and to book. I waited for a week before again chasing up my booking confirmation including a receipt for payment as I was beginning to think I had been scammed. Eventually my details were sent and I am really looking forward to my holiday. I just hope it runs a bit more smoothly.

The tour itself was very interesting.I learned a lot about the Picts and the Sculptured Stones which they produced as well as learning about their lives and beliefs.
The tour manager Kelly ,was excellent and very knowledgeable.
The Hotel we stayed in was very comfortable and the staff helpful and friendly.
U fortunately, Brightwater had not given the tour manager the times when Brechin cathedral was open . Kelly tried many times to contact Brighwater and also the two telephone numbers on the cathedral web site. Someone did get back from the cathedral eventually but it was too late and we had moved on to the next venue.
Brightwater had also omitted to book a time at St Andrews cathedral so that we could see the sarcophagus. Disappointing.

From the moment Gregg answered the phone I felt I was in safe hands. He was very professional and made me confident about booking my holiday.

Well organised. Ferry crossings good. Coaches well driven and Tour Manager very knowledgeble.
Hotel staff at the Brae Hotel were friendly and eager to please. I would recommend Shetland and Its Outer Isles.

The woman I talked with was very helpful.