I had an appalling experience with this business. I bought three Samsung adapters and attempted to return them. The seller called me and promised a full refund, providing a return label valid for only... もっと見る
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レビュアーのコメントを見てみましょう
I had a great experience with Hugh at British Modules. He resolved my issue with my charging cable quickly and provided excellent customer service throughout the whole process. Hugh arranged for... もっと見る
企業が回答しました
I purchased a hybrid glass &fusion screen protector for my iPhone 13pro max. It arrived quickly and in good shape. The company provide comprehensive videos for installing each type of screen protecto... もっと見る
企業が回答しました
I absolutely recommend British Modules! I have bought with them several times now and have gotten nothing but great deals, fast shipping, and impeccable customer service. In my last order,... もっと見る
企業が回答しました
企業情報
当該企業による記述
We started from humble beginnings, selling small items at college and university halls. We quickly learned the importance of obtaining quality products at discounted prices and passing the savings on to our customers. We also realized the significance of providing excellent customer service, utilizing online messaging tools on top e-commerce marketplace platforms and social networking websites to truly engage with our customers. By using these channels, we were able to establish meaningful and long-lasting relationships. Today, British Modules is one of the most trusted suppliers in the UK. We source all of our products from reputable and authorized manufacturers and distributors, and we rigorously test and approve each product to ensure that it meets our high standards. We make sure that none of our products make false claims and that they perform exactly as advertised. Our ability to source gadgets and mobile accessories worldwide and our reputation in the authorized distributor network are what give BritishModules.co.uk a competitive edge. We cater to businesses of all sizes, offering wholesale prices with no minimum order requirements to small traders, merchants, retailers, and even large wholesalers. In addition to wholesale, we are now partnering with leading brands and manufacturers to distribute their products in an efficient and professional manner throughout Europe and the United Kingdom.
連絡先
23 Darwin House, Kingsgate, HA9 9AX, Wembley , 英国
- 02089045795
- CustomerServices@BritishModules.com
- britishmodules.com
4.4
優良
351件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 90％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good Service
I had a couple of product queries and received a prompt reply. A day or two later, unprompted, they sent me a link to a car charger, in case I needed this as well as the lead. Good service and I will use again.
2024年4月28日
British Modules からの回答
Thank you very much for your positive review. We truly appreciate your support. Unfortunately, we have encountered several individuals seeking freebies who have left us negative reviews and demanded refunds. As a token of our appreciation for your kind gesture, we would like to offer you a discount. We have sent you a discount code that you can use when placing your next order.
I've bought a few cables and chargers
I've bought a few cables and chargers , all top quality
highly recommend this seller
2024年4月28日
British Modules からの回答
We are extremely grateful for your wonderful feedback. Your support means the world to us. Regrettably, we have encountered a few individuals who have unfairly criticized our business in an attempt to receive complimentary items and refunds. In light of your generosity, we would like to express our gratitude by providing you with a special discount. A unique discount code has been sent to you, which can be applied when making your next purchase.
Broke within a week
The item arrived well, but the charger I ordered broke within a week of receiving it.
2024年5月31日
British Modules からの回答
We sincerely apologize for the experience you went through and are eager to make it right. To demonstrate our commitment to your satisfaction, we’d like to offer a gift card and a discount on your future purchases. We truly hope that your next visit will leave a positive impression and help us rebuild your trust.
Would recommend.
Good choice of items at good prices. Delivered more quickly than we expected. Item is as described.
2024年4月21日
British Modules からの回答
We extend our sincerest gratitude for your positive review. Your support is truly invaluable to us. Unfortunately, we have encountered a few individuals who have left negative reviews and requested refunds, all in the pursuit of obtaining complimentary items. As a token of our appreciation for your kind support, we would like to offer you a discount. A personalized discount code has been sent your way, which can be used while placing your next order.
Omg my order arrived the best day I’m…
Omg my order arrived the best day I’m very happy with my order thanks
2024年5月7日
自発的なレビュー
British Modules からの回答
We would like to express our heartfelt thanks for your positive review. Your unwavering support is deeply appreciated. It saddens us to inform you that we have come across some individuals who have left negative reviews and made refund demands, all with the intention of obtaining freebies. However, we would like to show our gratitude for your kindness by offering you a discount. A discount code has been provided to you, which can be utilized when placing your next order.
Great product easy installation with an on line video ! 👋😎
Great company great service great products, 5***** 👋😎
2024年5月1日
自発的なレビュー
British Modules からの回答
We are immensely grateful for your positive review. Your support means everything to us. Unfortunately, we have recently encountered a few individuals who have left negative reviews and insisted on receiving refunds, all in an attempt to receive complimentary products. Nonetheless, we would like to express our appreciation for your generosity by offering you a discount. A discount code has been sent to you, which can be applied during your next order.
Oppo screen protector
The screen protectors came very quickly and fit my phone very well.
2024年4月23日
British Modules からの回答
Thank you deeply for your encouraging review. Your support is truly invaluable to us. It is disheartening to inform you that we have had a few individuals leaving negative reviews and demanding refunds, all while aiming to obtain freebies. Nevertheless, we would like to show our gratitude for your kind gesture by providing you with a discount. We have sent you a discount code, which can be used when placing your next order.
The product was just what I needed.
The product was just what I needed and it arrived within a reasonable timescale. The quality was excellent and surpassed the previous plastic one that was no longer useable. Top marks!
2024年4月18日
British Modules からの回答
We extend our sincerest thanks for your positive review. Your support is greatly appreciated. Unfortunately, we have encountered some individuals who have posted negative reviews and insisted on receiving refunds, all with the intention of obtaining complimentary items. However, we would like to express our gratitude for your kind gesture by offering you a discount. A discount code has been sent to you, which can be utilized when making your next order.
Disappointed with customer service !
Unfortunately I have had issues with the product purchased, despite several emails and dealing with different people each time, I still have what I believe to be a faulty charger/cable combination which I cannot seem to have replaced by this company. They have sent me a couple of vouchers but not to the value of the items purchased. I've since replaced by buying elsewhere. Disappointed with the customer service and failings in their customer handling. They have even appealed this review saying it is offensive! Trustpilot found in my favour saying it meets all their guidlines. SIMPLY AVOID THIS COMPANY AND SAVE THE HEADACHE OF THEIR APPALING CUSTOMER SERVICE.
2024年3月23日
自発的なレビュー
British Modules からの回答
We extend our heartfelt apologies for the disappointing experience you faced and would appreciate the opportunity to make amends. To show our dedication to your satisfaction, we are pleased to offer a gift card alongside a discount on future purchases. We hope that when you return, you will be excited by our improvements and trust us once again.
Fantastic service
Fantastic service, very friendly and professional attitude towards work.
Highly recommend them.
2024年4月28日
自発的なレビュー
British Modules からの回答
We would like to express our heartfelt gratitude for your positive review. Your support is immensely valued. Unfortunately, we have encountered a few individuals who have left negative reviews and requested refunds, all in the pursuit of receiving complimentary items. However, we would like to extend our thanks for your kind gesture by offering you a discount. A discount code has been provided to you, which can be applied when placing your next order.
Top top top website I can’t stress it…
Top top top website I can’t stress it enough very happy
2024年4月27日
自発的なレビュー
British Modules からの回答
We are immensely grateful for your positive review and the support you have shown us. It deeply saddens us to encounter individuals who leave negative reviews and request refunds with the sole intention of getting freebies. However, we want to express our gratitude for your kindness by providing you with a special discount. We have sent you a discount code, which you can utilize when making your next purchase.
Extremely fast delivery I’m glad I…
Extremely fast delivery I’m glad I didn’t buy from anywhere else thank you British modules
2024年4月26日
自発的なレビュー
British Modules からの回答
Your positive review has truly made our day, and we can't thank you enough for your unwavering support. Sadly, we have experienced instances where some individuals seek freebies and leave unfavorable reviews in return. Nevertheless, we would like to acknowledge your kind gesture by offering you a heartfelt discount. We have sent you a discount code that can be applied to your next order.
Thanks super happy very very kind
2024年4月25日
自発的なレビュー
British Modules からの回答
We want to convey our sincerest appreciation for your positive review and the incredible support you have shown us. It deeply saddens us to encounter individuals who exploit our generosity by leaving negative reviews in hopes of obtaining freebies. Nevertheless, we would like to express our gratitude for your kindness by presenting you with an exclusive discount. A discount code has been sent to you, which you can use when placing your next order.
Super happy with this shop thanks a lot…
Super happy with this shop thanks a lot guys very very excited about it
2024年4月26日
自発的なレビュー
British Modules からの回答
Your positive review has truly touched our hearts, and we are immensely grateful for your unwavering support. Unfortunately, we have had to deal with a few individuals who leave negative reviews and demand refunds solely to take advantage of our goodwill. However, we want to express our gratitude for your kind gesture by offering you a special discount. We have sent you a discount code that can be used towards your next purchase.
Genuine products and fast delivery 🚚 I…
Genuine products and fast delivery 🚚 I was amazed with the whole thing
2024年4月23日
自発的なレビュー
British Modules からの回答
We would like to express our deepest appreciation for your positive review and the incredible support you have shown us. It is disheartening to encounter individuals who exploit our generosity by leaving negative reviews in order to secure freebies. Nevertheless, we want to extend our gratitude for your kindness by providing you with an exclusive discount. You should have received a discount code that can be applied when you make your next order.
Amazing customer service
Amazing customer service
Genuine products
Super fast delivery
Brilliant prices
Thank you sooo much!!
2024年4月18日
自発的なレビュー
British Modules からの回答
We want to extend our heartfelt gratitude for your wonderful review. Your support means the world to us. Regrettably, we have encountered a few instances where individuals seeking freebies have left unfavorable reviews and requested refunds. To express our gratitude for your kindness, we would like to present you with a special discount. We have sent you a personalized discount code to use towards your next order.
Product does not work as advertised.
Bought a cable thst is supposedly capable of Warp Chsrge for OnePlus devices. Does not even charge the phone at all
2024年3月27日
British Modules からの回答
We are truly sorry for the difficulties you experienced and would like one more chance to serve you. To reaffirm our dedication to your satisfaction, we’d like to present a gift card together with a discount on future purchases. We really hope that your next visit will inspire your confidence in us once again.
British Modules からの回答
Your positive review has truly made our day, and we cannot thank you enough for your unwavering support. Unfortunately, there have been a few instances where individuals seek freebies and leave unfavorable reviews as a result. However, we want to show our appreciation for your kind gesture by offering you a heartfelt discount. We have sent you a discount code that you can utilize for your next purchase.
Superb service
Superb service, great item ,great price, and super speedy delivery. Many thanks.
2024年3月27日
British Modules からの回答
We are deeply grateful for your kind review. Your support means the world to us. However, we have faced challenges with some customers seeking unwarranted freebies, leaving negative feedback, and demanding refunds. As a small gesture of our appreciation, please accept this discount code for your next purchase.
Self healing screen protector
I recently bought the self healing iPhone screen protector and I can honestly say it is the best one I’ve ever had for my phone. I’ve dropped and scratched my iPhone since I’ve had it (as you do!) and it looks just as good as when I first put it on. No unsightly cracks or scratches. A really great product.
2024年3月1日
自発的なレビュー
British Modules からの回答
Thank you kindly for taking the time to share your positive experience. It's feedback like yours that keeps us motivated. Unfortunately, we've encountered a few situations where customers have abused our policies, leaving unjustified negative reviews and requesting refunds. To show our gratitude, please use the provided discount code for your next order.
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