I had an appalling experience with this business. I bought three Samsung adapters and attempted to return them. The seller called me and promised a full refund, providing a return label valid for only... もっと見る
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I had a great experience with Hugh at British Modules. He resolved my issue with my charging cable quickly and provided excellent customer service throughout the whole process. Hugh arranged for... もっと見る
企業が回答しました
I purchased a hybrid glass &fusion screen protector for my iPhone 13pro max. It arrived quickly and in good shape. The company provide comprehensive videos for installing each type of screen protecto... もっと見る
企業が回答しました
I absolutely recommend British Modules! I have bought with them several times now and have gotten nothing but great deals, fast shipping, and impeccable customer service. In my last order,... もっと見る
企業が回答しました
企業情報
当該企業による記述
We started from humble beginnings, selling small items at college and university halls. We quickly learned the importance of obtaining quality products at discounted prices and passing the savings on to our customers. We also realized the significance of providing excellent customer service, utilizing online messaging tools on top e-commerce marketplace platforms and social networking websites to truly engage with our customers. By using these channels, we were able to establish meaningful and long-lasting relationships. Today, British Modules is one of the most trusted suppliers in the UK. We source all of our products from reputable and authorized manufacturers and distributors, and we rigorously test and approve each product to ensure that it meets our high standards. We make sure that none of our products make false claims and that they perform exactly as advertised. Our ability to source gadgets and mobile accessories worldwide and our reputation in the authorized distributor network are what give BritishModules.co.uk a competitive edge. We cater to businesses of all sizes, offering wholesale prices with no minimum order requirements to small traders, merchants, retailers, and even large wholesalers. In addition to wholesale, we are now partnering with leading brands and manufacturers to distribute their products in an efficient and professional manner throughout Europe and the United Kingdom.
連絡先
23 Darwin House, Kingsgate, HA9 9AX, Wembley , 英国
- 02089045795
- CustomerServices@BritishModules.com
- britishmodules.com
4.4
優良
351件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 90％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The price and quality,both was amazing.
The price and quality,both was amazing.
It delivered on Time . Nice package and receipt inside.
Also the website is very help full and I can find whatever I want very easily.
2024年9月30日
British Modules からの回答
Thank you for selecting British Modules; your positive review is greatly valued. It’s uncommon for individuals to carve out time from their busy lives to offer praise, yet they tend to be swift in voicing complaints regarding delays or issues. Your supportive feedback means a significant amount to us. If you ever need anything from our store, we’d be pleased to provide a discount.
British Modules からの回答
We appreciate your selection of British Modules and thank you for your positive review. It’s not often that individuals take a moment from their hectic schedules to leave a positive note, though they are quick to complain when issues arise. Your positive feedback is essential to us. If you need anything from our store in the future, we’d be happy to arrange a discount for you.
Happy with the experience
Happy with the experience. Product description and delivery dates were as expected
2024年9月16日
British Modules からの回答
Thank you for choosing British Modules; we genuinely appreciate your positive review. It is rare for people to take time from their busy lives to share a kind word, while they quickly jump to negativity when faced with delays or problems. Your encouraging review means a lot to us. Should you ever require anything from our store, we would gladly arrange a discount.
British Modules からの回答
British Modules is deeply appreciative of your positive review. In a world where customers are often more inclined to express their dissatisfaction than their satisfaction, your decision to take the time and leave an encouraging comment is truly commendable. Your kind words hold great significance for us and serve as a testament to our dedication to exceeding customer expectations. Should you require any additional assistance from our store, we will be delighted to extend a special discount in your favour.
It's a great product does exactly what…
It's a great product does exactly what it says. Comes with clear instructions. Truly is a great privacy screen
2024年9月16日
British Modules からの回答
The team at British Modules is truly grateful for your positive review. In an age where negative feedback can sometimes overshadow the positive, your willingness to share your positive experience with us is truly remarkable. Your feedback is invaluable and serves as a testament to the quality of our service. Rest assured, if you have any future needs, we will be more than happy to offer you a tailored discount.
Great cable for iphone
Great cable for iphone, charges fast!
Took time to be delivered but they offered refund but i needed it for my phone!
2024年9月26日
自発的なレビュー
British Modules からの回答
We at British Modules are deeply honoured by your positive review. In a world where customers are often quicker to voice their concerns than their satisfaction, your decision to take the time and leave an encouraging comment is truly commendable. Your kind words hold great meaning for us and serve as a testament to our commitment to excellence. Should you require any additional assistance from our store, we will be delighted to extend a special discount in your favour.
I am very happy with my purchase
I am very happy with my purchase. Thanks for the quality product British Modules.
2024年9月29日
自発的なレビュー
British Modules からの回答
The team at British Modules is immensely appreciative of your positive review. In a world where customers are often more inclined to express their dissatisfaction than their satisfaction, your decision to take the time and leave an encouraging comment is truly commendable. Your kind words hold great significance for us and serve as a testament to our dedication to exceeding customer expectations. Should you require any additional assistance from our store, we will be delighted to extend a special discount in your favour.
Absolutely useless company
Ordered a host of international adapters for an upcoming trip… specified next day business delivery. The delivery took 8 days… by which time I was already out of the country. Beyond Useless.
(fun footnote: They’ve also asked me four times to revise this completely reasonable review… dangling a misshapen carrot of future discounts… I say NAY).
2024年9月15日
British Modules からの回答
We’re very sorry to hear about your experience. We always aim to dispatch orders promptly, but as a small business, orders placed late on a Friday may not be processed until Monday, with dispatch following shortly after. This can sometimes mean a longer wait if weekends are involved.
We completely understand how frustrating this must have been, especially with the timing of your trip. Please rest assured that we’re continuously working to improve our turnaround times.
As a small business, positive reviews really help us grow. Understandably, most reviews come when things go wrong, but many of the positive ones here are from customers who kindly updated their review after we resolved their issue. If you’re satisfied with the resolution provided, we’d be truly grateful if you could update your review to reflect your overall experience.
Pixel 7 pro privacy screen
My privacy cover works well. It stuck down well with no bubbles and has a smooth matte finish, which is nice. Some negatives are the instructions and video was confusing, it went really quick and wasn't that clear, in the end I just gave It a go and It worked out ok. It also doesn't completely cover the screen right to the edges, makes the screen a bit darker and the angle at which I get full privacy is very wide; somebody right next to me on the train could probably see my screen but not 2 seats away. A positive is it the fingerprint sensor still works, which was an important feature
2024年8月22日
British Modules からの回答
We at British Modules are deeply grateful for your positive review. In an age where negative feedback can sometimes overshadow the positive, your willingness to share your positive experience with us is truly remarkable. Your feedback is invaluable and serves as a testament to the quality of our service. Rest assured, if you have any future needs, we will be more than happy to offer you a tailored discount.
Great prices and delivered on time.
2024年8月19日
British Modules からの回答
We sincerely thank you for choosing British Modules! Your encouraging review is truly appreciated. Many people rarely find time in their hectic schedules to leave a positive comment, but they are quick to voice dissatisfaction when facing delays or problems with their orders. Thus, your supportive review means a great deal to us. If you ever need anything from our store, we would be happy to offer a discount.
Euro USB C Adapter
Well designed product, the USB ports face downwards and reduce the likelihood of the charging cables being damaged. Great service, even Evri delivered on time.
2024年8月11日
British Modules からの回答
Thank you for selecting British Modules! Your positive review is immensely valued. It’s rare for individuals to spare a moment from their packed schedules to leave a commendation, yet they are quick to complain if there’s a delay or issue with their order. Hence, your positive feedback matters greatly to us. If you require assistance from our store in the future, we’ll be happy to offer a discount.
British Modules からの回答
Thank you very much for choosing British Modules! We genuinely appreciate your positive feedback. People often don’t take the time to share a positive experience in their busy lives, but are quick to leave negative remarks if there’s a delay or an issue with their order. Thus, your uplifting review is especially important to us. If you ever need assistance from our store, we will gladly provide a discount.
Great screen protectors
Took a long time to get hold of them on the phone as I had an issue with the screen protector I bought. However, once I got hold of them, they could not have been more helpful
2024年7月31日
British Modules からの回答
Thank you for choosing British Modules! We truly value your positive review. It's not common for individuals to take time out of their hectic schedules to leave a positive note, yet they are quick to share negativity when issues or delays arise with their orders. Your encouraging feedback means a lot to us. Should you ever need anything from our store, we will happily arrange a discount.
It was long time coming and there was…
It was long time coming and there was no tracking on the parcel and the charging lead did not work.
2024年7月31日
British Modules からの回答
I’m really sorry to hear that your order arrived with a faulty and that there was no tracking provided. Occasionally items can develop a fault or be damaged in transit, and we’ve since taken steps to improve our packaging by using stronger golden jiffy bags.
We also got in touch with your household and arranged a replacement to be sent out right away. We hope this resolved the issue for you.
As a small business, reviews mean a lot to us. Many of the positive reviews you see here are from customers who, like yourself, experienced a problem at first but updated their review once we were able to put things right. If you’re happy with the replacement, we’d be truly grateful if you could update your review to reflect your full experience.
Thank you for giving us the chance to make this right.
Mix up with cables, delay with replacement but BM owned it
I ordered 2x USB-C to lightning cable for an iPad and got 2x USB-C to USB-C cable instead. I got in touch with customer support and they were to send a returns label, which I chased up. They said they would send the cables I should have received in the first place. Several days later. I chased this.
They actually said have the cables and don't worry about sending the ones sent in error.
When a company owns that they were in the wrong that's great customer service owning they were at fault. I have shopped many times from British Modules and have never had issues, except this time.
It could be down to staffing as it is the holiday season although they never used any excuses and apologised.
I will still shop with British Modules. Great customer service.
2024年7月11日
自発的なレビュー
British Modules からの回答
We at British Modules are humbled and appreciative of your positive review. In an era where customers are often quicker to voice their concerns than their satisfaction, your willingness to share your positive experience with us is truly remarkable. Your feedback is invaluable and serves as a testament to the quality of our service. Rest assured, if you have any future needs, we will be more than happy to offer you a tailored discount.
2m USB-C cable & adaptor
I ordered a 2m USB-C cable and adapter plug for my new iPhone 15. Although it took a couple of days longer than I’d have like it still arrived within the timeframe I was given.
I queried this with customer services and I received a very speedy reply from Hugh.
The cable/plug arrived today and I’ve been able to charge the phone very quickly. It works perfectly.
I’d certainly recommend British Modules to anyone requiring such products. Customers can rest assured that only quality products are sold.
2024年8月14日
自発的なレビュー
British Modules からの回答
The team at British Modules is profoundly grateful for your positive review. In a world where negative feedback can sometimes overshadow the positive, your decision to take the time and leave an encouraging comment is commendable. Your kind words hold great meaning for us and serve as a testament to our commitment to excellence. Should you require any additional assistance from our store, we will be delighted to extend a special discount in your favour.
I've just placed my 3rd order with this…
I've just placed my 3rd order with this company...I received exactly what was advertised. It was efficiently delivered and a good price!
2024年8月9日
自発的なレビュー
British Modules からの回答
Thank you for selecting British Modules; we sincerely value your positive feedback. It's rare for individuals to take a moment from their busy schedules to share a commendation, while they often haste to express dissatisfaction when faced with delays or issues. Your encouraging review truly resonates with us. Should you require anything from our store in the future, we would be happy to provide a discount.
Excellent quality product
Excellent quality product, despatched promptly and no issues whatsoever, Recommended ++++++++++
2024年6月27日
自発的なレビュー
British Modules からの回答
We at British Modules are deeply appreciative of your positive review. In an age where individuals often prioritize voicing their displeasure over acknowledging satisfaction, your willingness to share your positive experience with us is truly remarkable. Your feedback holds immense value and serves as a testament to the quality of our service. Rest assured, if you have any future needs, we will be more than happy to offer you a tailored discount.
Top seller
Great product, excellent quality (screen protector), fast delivery.
Highly recommend.
2024年8月7日
自発的なレビュー
British Modules からの回答
The team at British Modules is profoundly grateful for your positive review. In a world where negative feedback can sometimes overshadow the positive, your decision to take the time and leave an encouraging comment is commendable. Your kind words hold great meaning for us and serve as a testament to our commitment to excellence. Should you require any additional assistance from our store, we will be delighted to extend a special discount in your favour.
Order as described competitive pricing.
2024年8月5日
自発的なレビュー
British Modules からの回答
We at British Modules are deeply appreciative of your positive review. In an age where individuals often prioritize voicing their displeasure over acknowledging satisfaction, your willingness to share your positive experience with us is truly remarkable. Your feedback holds immense value and serves as a testament to the quality of our service. Rest assured, if you have any future needs, we will be more than happy to offer you a tailored discount.
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