Brother and Kin  レビュー 227

Brother and Kin からの回答

2025年9月3日

Hi Oliver!

Thank you so much for the amazing feedback.

We're thrilled to hear you love your top and that it fits perfectly — that’s what we love to hear! Fast shipping and great quality are what we aim for, so we're glad we delivered.

Thank you for the recommendation and we look forward to seeing you again soon!

Best wishes,

The Sisters & Seekers Team

Brother and Kin からの回答

2025年8月27日

Hi Nathan,

Thank you for taking the time to share your feedback.

We're thrilled to hear you’re happy with the quality of our products!

Your support means a lot to us, and we look forward to seeing you again in the future.

Best wishes,

Brother + Kin

Brother and Kin からの回答

2025年8月19日

Hi Husseni!

Thank you so much for your review.

We're thrilled to hear that you’re happy with the quality of our product and service!

Your support means a lot to us, and we’re here if you ever need anything in the future.

Best wishes,

Brother + Kin

Brother and Kin からの回答

2025年8月19日

Hey Eilis,

Thank you so much for taking the time to share your feedback!

We're so sorry to hear your order was lost during transit, we understand how disappointing this is.

We're pleased to hear Ffion from Community Care was able to resolve this and issue a full refund, I will be sure to pass these comments back to her!

If we can help with anything else, please don't hesitate to get back in touch.

Best wishes,

Brother + Kin

Brother and Kin からの回答

2025年8月12日

Hi Ava!

We're really sorry to hear your parcel has not arrived with you, and we would love to get this sorted.

We have checked your order with us and can see your tracking has been marked as successfully being delivered.

We are not able to locate an email from you within our mailbox, therefore if you are still unable to locate your parcel, please get in touch with the team on support@brotherandkin.com and an investigation can be raised with our delivery partner.

Best wishes,

Brother + Kin

Brother and Kin からの回答

2025年8月1日

Hi Joshua!

Thank you for sharing your feedback.

We're so pleased you love your Ranch Jort Jeans, this style is one of our best selling pieces and so glad this met your expectations!

Thank you for shopping with us, and we look forward to seeing you again soon.

Best wishes,

Brother + Kin

Brother and Kin からの回答

2025年7月24日

Hi Corey!

Thank you for taking the time to share your shopping experience.

We're glad to hear your delivery was quick and that the exchange process went smoothly.

Great choice on the hoodie, our Trademark Dual Zip is a staple, and we’re happy you found the right fit!

If you ever need anything else, don’t hesitate to reach out.

Best wishes,

Brother + Kin

Brother and Kin からの回答

2025年7月22日

Hi Ashley,

Thank you for taking the time to share your feedback, we are greatly appreciative of this.

Firstly, we are pleased to hear your order arrived with you promptly, and we will be sure to pass over your comments to our Warehouse Team who work hard to ensure all orders are dispatched as quickly as possible.

We are however sorry to hear that the quality of your order did not meet your expectations. As a brand we pride ourselves on the quality of our pieces, and we are disappointed to hear this has not been reflected.

We will be more than happy to take your feedback on board and provide this to the relevant team, and we hope we can get your experience with us back on track in the future.

Best wishes,

Brother + Kin

Brother and Kin からの回答

2025年7月9日

Hi Jevan!

Thank you for taking the time to leave a review.

We're thrilled to hear that your order arrived quickly and that you're happy with the fit and quality of the clothes. - Your satisfaction means a lot to us, and we hope to see you again soon!

Best wishes,

Brother + Kin

Brother and Kin からの回答

2025年7月9日

Hi Ollie,

Thank you for your review!

We're delighted to hear that you like the quality of our brand — it's something we take great pride in.

Your support means a lot to us, and we look forward to having you back soon!

Best wishes,

Brother + Kin

Brother and Kin からの回答

2025年7月4日

Hi Joshua,

Thank you so much for the wonderful 5-star review!

We're thrilled to hear that you found the process smooth and reliable—from browsing to delivery. - It means a lot to us that you love Brother and Kin, and we're so grateful for your support.

Thank you again, and we look forward to seeing you again soon!

Best wishes,

Brother + Kin

Brother and Kin からの回答

2025年6月12日

Hey Karol,

Thank you so much for taking the time to leave us a review, we're so happy to receive this rating from you!

It makes our day to hear your order arrive promptly and you're happy with the quality of your new Brother + Kin set!

We hope to see you at checkout again soon!

Best wishes,

Brother + Kin

Brother and Kin からの回答

2025年5月21日

Hey Wendy,

Thank you so much for leaving us a 5* review!

We're so pleased to hear that you love the quality of the items in your recent order. Quality is so important to us here at Brother + Kin and we're happy this is reflected in your recent order.

We hope to see you shop with us again soon!

Best wishes,

Brother + Kin

Brother and Kin からの回答

2025年5月19日

Hey Mitchell,

Thank you for taking to the time to share your feedback. We're so glad to hear such positive comments and we're so grateful for your support.

We're thrilled to know you love the quality of the items in your recent order and make sure to tag us if you share how you styled your Seekers pieces!

Best wishes,

Brother + Kin

Brother and Kin からの回答

2025年5月5日

Hi Liam!

Thank you so much for the great review.

We are so happy to hear you had a positive experience when shopping with us! - We strive to provide high-quality items and appreciate your kind words about the quality and the delivery of your order.

Thank you for your continued support!

Best wishes,

Brother + Kin

Brother and Kin からの回答

2025年5月2日

Hey Kieren,

Thank you so much for leaving us a 5* review!

We're so pleased to hear that you love the quality of your new Trademark Hoodie.

Quality is so important to us here at Brother + Kin, and we're so happy this is reflected in your recent order.

We can't wait to see you at checkout again soon!

Have a great day!

Best wishes,

Brother + Kin

Brother and Kin からの回答

2025年4月30日

Hi Enock!

Thank you for your review.

We're thrilled you love our denim! We appreciate your trust and look forward to seeing you in our knitwear soon.

Thank you for shopping with us, it means the world!

Best wishes,

Brother + Kin

Brother and Kin からの回答

2025年4月22日

Hi Ava!

Thank you for taking the time to leave us a review.

We're sorry to hear that you felt your item didn’t meet your expectations in relation to the price. That’s definitely not the experience we aim to deliver.

We truly value your feedback, as it helps us improve both our product quality and the overall experience for our customers.

If you haven't already, please reach out to the team on support@brotherandkin.com as we would love to make this right.

Thank you again for your honest feedback — we hope to have the chance to earn your trust again in the future.

Best wishes,

Brother + Kin

Brother and Kin からの回答

2025年4月22日

Hello!

Thank you for your review.

We're so happy to hear you were happy with the fast shipping and the quality of your hoodie! - We have a great team over here to make this possible.

We appreciate your business and look forward to seeing you again in the future!

Best wishes,

Brother + Kin

Brother and Kin からの回答

2025年4月22日

Hi Dahryl,

Thank you for your review.

We're thrilled to hear you're enjoying the comfort and fit of your new pieces!

We understand your concern about washing, and we're confident the fabric will hold up well as long as all care labels are followed.

We appreciate your feedback and are glad your order arrived quickly!

Best wishes,

Brother + Kin