Joining this pharmacy was the worst decision and leaving was the best one . Worst service, staff are not friendly at all , and prescriptions are always late.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service from start to finish! From sourcing what I needed to providing it to order online and delivering in no time...I am truly impressed. Cheapest I could find online; I never came across... もっと見る
企業が回答しました
Made a small online order over a weekend, for two items which was easy to do. One of the items was difficult to source elsewhere as there seems to be a shortage. Order acknowledgement, invoicing and n... もっと見る
Used to be a really good Pharmacy.The blonde/grey haired woman behind the counter has no customer service skills whatsoever.She is rude and speaks to customers like something she has found on the bott... もっと見る
企業情報
当該企業による記述
Browns Pharmacy Group is a family owned business of eleven pharmacies across the Midlands from Kings Norton to Hinckley. Our first pharmacy at Kingshurst was purchased by Walter Brown in 1980 and since then we have grown steadily. We believe strongly that our purpose is to provide our customers and patients with high quality service in dispensing and supply of medicines, pharmacist consultations and by offering good value products that help make people feel better. Our customers are important to us and we aim to give you a friendly welcome when you visit us.
連絡先
351 Warwick Road, B91 1BQ, Solihull, 英国
- 02746 364586
- enquiries@wmbpharmacy.com
- brownspharmacy.com
3.5
まあまあ
109件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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この企業のTrustpilot 利用方法
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Arrived quickly and a great price.
2022年11月18日
Highly recommend
Always fast dispatch and delivery. Always good customer service and great products.
2022年10月24日
Very efficient definitely use again 👍🏻
2022年10月21日
Phenergan nighttime
I was happy with my medication, it took abit longer than expected but there had been a postal strike. I do think you could send it cheaper, it came in a big jiffy bag and was supposed to be signed for, a small one would do and it was pushed through the letter box so signed for is a waste of my money.
2022年9月6日
This product was received when it was…
This product was received when it was promised and arrived in good condition.
2022年9月2日
Very quick and very helpful when I had…
Very quick and very helpful when I had to telephone a and correcf my delivery address.The best experience I have had online.
2022年8月16日
Good quick service with parcel well…
Good quick service with parcel well packe
Will use them again in the future
2022年8月14日
Browns Pharmacy からの回答
David,
All of our orders are sent by Royal Mail 48hour tracked postage as we are required to ensure the tracking of parcels containing medicines.
Many thanks,
Browns Online Customer Service
ordered sunday phoned friday as a week…
ordered sunday phoned friday as a week seemed too long only to be told i had been overlooked and my meds were not sent out.
Very poor service
2022年8月8日
Browns Pharmacy からの回答
Hello,
I am very sorry that you had this service. It is not acceptable and we are currently investigating why this happened to ensure it never occurs again. The parcel was dispatched 1st class to ensure you got the product as soon as possible after the error but this does not excuse the fact it took a week for your order to be processed. Please accept our apologies.
Item not delivered.
2022年8月3日
Browns Pharmacy からの回答
Andrew,
I have had a look into this order and can see that the order was dispatched on the 28th July with Royal Mail following the order being placed on the 27th July. I am very disappointed that this still has not arrived with you as we send all of our online orders with 48 hour tracked postage. If you send us your details with name and order number then we can get the tracking code for you and look into this.
Many thanks,
Conor
The order was percise and the delivery…
The order was percise and the delivery wa very quick. A great service!
2022年8月1日
This was a replete purchase of…
This was a replete purchase of medication for 6 months hay fever tablets for my dog. Pre approved by my vet.
Excellent service and quick delivery.
If I had to say 1 thing I was unhappy with it was the package had been opened at some point from the pharmacy to my address. Such a shame. Perhaps bubble wrap the tablets this way they will not attract attention from sticky fingers!
2022年8月1日
Item not received
Ordered my item two weeks ago still not arrived. Will be asking for my money back.
2022年7月28日
Browns Pharmacy からの回答
Mark,
I am really sorry that you have had this delay on your order. We have had some operational issues with one of our suppliers which resulted in a delay in the dispatch of your order. We have dispatched this item with Royal Mail on Monday and have now sent through the tracking code to yourself. We tried to keep you updated throughout the process, however, it appears you have not received these emails. I would like to apologise that you have not had the experience with your order which we strive to acheive.
Many thanks,
Browns Online Customer Service.
Excellent service quick delivery
2022年7月18日
They dealt with my order very quickly…
They dealt with my order very quickly they asked me about my order and made sure the items I ordered were correct for my ailment and there prices were very good to kind regards
2022年7月7日
Thank you for great service!
This is the first time I have used Browns Pharmacy, and I have been very impressed by the ease of ordering and the speed of delivery. The item I ordered arrived securely and well-packaged. Thank you! :)
2022年6月20日
Browns Pharmacy からの回答
Clare,
Thank you for the great feedback. We are always happy when our customers experience our service at it's best!
Many thanks,
Conor
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