Joining this pharmacy was the worst decision and leaving was the best one . Worst service, staff are not friendly at all , and prescriptions are always late.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service from start to finish! From sourcing what I needed to providing it to order online and delivering in no time...I am truly impressed. Cheapest I could find online; I never came across... もっと見る
企業が回答しました
Made a small online order over a weekend, for two items which was easy to do. One of the items was difficult to source elsewhere as there seems to be a shortage. Order acknowledgement, invoicing and n... もっと見る
Used to be a really good Pharmacy.The blonde/grey haired woman behind the counter has no customer service skills whatsoever.She is rude and speaks to customers like something she has found on the bott... もっと見る
企業情報
当該企業による記述
Browns Pharmacy Group is a family owned business of eleven pharmacies across the Midlands from Kings Norton to Hinckley. Our first pharmacy at Kingshurst was purchased by Walter Brown in 1980 and since then we have grown steadily. We believe strongly that our purpose is to provide our customers and patients with high quality service in dispensing and supply of medicines, pharmacist consultations and by offering good value products that help make people feel better. Our customers are important to us and we aim to give you a friendly welcome when you visit us.
連絡先
351 Warwick Road, B91 1BQ, Solihull, 英国
- 02746 364586
- enquiries@wmbpharmacy.com
- brownspharmacy.com
3.5
まあまあ
109件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューに回答していません
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
You can pay by Paypal without…
You can pay by Paypal without registering, so it is quicker to use than most other pharmacies.
2021年8月9日
Appalling that you suggest you have an…
Appalling that you suggest you have an item in stock, allow me to order, take my money and then cancel a few days later. Yes, refund happened quickly but your stock system should know if something is available.
2021年5月26日
Not recieved my order!
Payed for next day delivery for medicine for my 1 year old daughter who was in desperate need of some relief for her swollen sore throat,its now been a week and I still haven't recieved it!
2021年5月13日
Browns Pharmacy からの回答
Elaura,
We are really sorry that you had such a bad experience, we had some issues with our supplier but want to apologise again for the delay in letting you know. We pride ourselves on our quick and efficient service and have made some changes to ensure that this issue will never happen again.
Many thanks,
Conor
Excellent service from start to finish
Excellent service from start to finish! From sourcing what I needed to providing it to order online and delivering in no time...I am truly impressed. Cheapest I could find online; I never came across Brown’s Pharmacy before but will definitely be checking them out again. Thank you 😊
2021年5月8日
Browns Pharmacy からの回答
Thank you for the great feedback, we are glad you are impressed with our pricing! Many thanks,
Conor
Quick and efficient service
Quick and efficient service. Product delivered in great condition
2020年11月26日
Browns Pharmacy からの回答
Conor,
Thank you for reviewing us on Trustpilot. We pride ourselves on our efficient service at Browns Pharmacy and it is fantastic to hear you have had a positive experience with us. We look forward to you shopping with us again in the future. Thanks again!
excellent quick delivery
2020年11月25日
Browns Pharmacy からの回答
Thank you Sheila for taking the time to review us on Trustpilot.
We always aim for the quickest delivery possible and it's great to hear you have had a positive experience with us.
Exceptional service!
Very grateful Martin was able to drop my prescription to me as I couldn’t drive due to the strong meds I was on! A credit to the Galley Common branch 🙂
Thank you!
2020年11月13日
自発的なレビュー
Browns Pharmacy からの回答
Sally,
Thank you for reviewing us on TrustPilot. It is greatly appreciated and we will pass on your kind words to the team at Galley Common :)
No complaints great service app works…browns
No complaints great service app works very well
2020年11月1日
Browns Pharmacy からの回答
Thank you Paul for your kind words about Browns Pharmacy, we really appreciate it.
It is fantastic to hear you like the app as it is something we have worked very hard on. We always aim for excellent service so it is great to hear your experience has been a positive one.
Browns Pharmacy からの回答
Thank you very much for your review, Nigel. We look forward to you shopping with us in the future!
I would most definitely recommend…
I would most definitely recommend shopping with browns pharmacy to all family and friends. The website is so easy to use and they have some great offers ranging from health care to beauty products and more. From placing my order to the delivery of it all ran like clock work! Thanks again.
2020年10月19日
Browns Pharmacy からの回答
Hi there Laura,
Thank you for your kind words about the website and your overall experience shopping with Browns Pharmacy. It is fantastic to hear you enjoy our range of products and we are always glad when customers recommend us to friends and family. We look forward to you shopping with us in the future.
Browns Pharmacy からの回答
Dear Joanne,
Thank you for your review. We really appreciate you taking the time to share your experience with us. We pride ourselves on our delivery speed and excellent service and we can’t wait for you to shop with us again.
Browns Pharmacy からの回答
Les,
Thank you for your positive review and we look forward to you shopping with us in the future.
Very easy transaction
Very easy transaction. Prompt delivery . Would definitely order from them again .
2020年10月5日
自発的なレビュー
Browns Pharmacy からの回答
Joanne,
Thank you for reviewing us on TrustPilot. It is great to hear you have had a positive experience with us as we aim to provide the best service to every customer. We look forward to you ordering from us in the future.
Browns Pharmacy からの回答
Shannon,
Thank you for your positive review. We pride ourselves on our quick delivery on all of our products and it is great you appreciate this service. We look forward to you shopping with us in the future.
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