Bywaters レビュー 

Despite customer services agreeing that there had been multiple errors on their part. They were unwilling to enjoy in any conversation resulting in a resolution.

Very lacklustre.

The Bywaters team has been very accommodating. I always have good experience with them, receiving the best support.

Loved my job looking after my staff but management would not listen to ideas. Management unpleasant, rude. No benefits. No pay rises. What you start on is what you stay on. Used to get real anxiety about coming to work. Would only get two or three hours sleep before coming to work. Ended up leaving due to stress. I lasted 3 years which compared to some employees was a long time. HUGE turnover of staff

Have always found the team at Bywaters helpful.
Can recommend highly.

The service we get from Bywaters is great; I don't have to worry about things happening, it just gets done as agreed. The service is flexible so I can have more or less bins or collections depending on my waste requirements. The account management team are very friendly and easy to work with.

Bywaters provides an excellent waste management service, very customer focused and always willing to assist to resolve a waste problem. The Senior Client Manager Shamim Miah is very proactive and supportive to the needs of the hospital.

Bywaters always provide an efficient service as our waste management service provider. Our account manager Andreanna always goes above and beyond to help with our requests, if we ever need urgent assistance Andreanna is able to provide a solution.

Bywaters have always been flexible in their approach to service delivery that's why they continue to win praise from us and our occupiers.

We have used Bywaters for years and we always had a great service delivered by our Contract Manager Andreanna. Always helpful and trying to find solutions even with our "out of the blue" requests. If for any reasons collections are missed (which is rare!) we are made aware ASAP.

We have gone through a challenging period re waste and our account manager Shamim was with us every step of the way. I was even able to contact him out of hours. Well done

My Account Manager is Shamim Miah. Through what has been a very challenging and disruptive period, both because of internal change and external challenges with COVID et al, he and the on-site team have been tremendous - attentive, willing to meet even last minute requirements and with an overall approach which always seems to say 'yes' first and then work on the details afterwards. I predict things would have been quite different with a less reliably willing and able supplier.

Bywaters
My Account Manager is Andreanna, we receive a very good service and support from our Account manager. Thank you Carol

We have used Bywaters for our commercial waste since I started my role. I have found them to be very professional and responsive when required. My account manager Justin is always available and is always being proactive in helping raise the recycling score across the cluster.

Thanks to all the team at Bywaters for helping us to reach our recycling targets for the year. Really looking forward to our beach clean in the summer!

Bywater's contract locks you in for another year after you wish to terminate. They constantly fail to pick up & continue to charge. They charge you & claim your bins are not out & available to pick up when they always are - then show you photos of bins or tracking locations that aren't yours & still insist on charging you.
Their organisation appears fraudulent & criminal at best ! Avoid at all cost.

This is my second review and I wouldn't normally post a second review so soon after the first but this company are truly unbelievable.
They have absolutely no customer service and will tie you in for years unless you are careful.
The icing on the cake for me was as a business we have been forced to close again for over a month during the second lockdown and despite no one being on site and no waste generated they still insist they collected and emptied the bins and that there must have been people working!
Liars and thieves - use at your peril and I have terminated all our services asap.
Truly shocking!

Be away from them. Read your contracts 3 times, their one year contract does not let the consumer terminate within 18 months. My business is closed due to the circumstances, they still send the full invoice and claiming the sum. This is clearly fraud.

An appalling company with even worse customer service. Keep a close eye on your invoices, false charges frequently appear. Time to quit worrying about them and move on to another supplier!

Bywaters has been LSE's supplier for 5 months now and the entire team (i.e. corporate, operations, customer service, finance and Senior Client Relationship Manager) is doing an excellent job! During this time, Bywaters has maintained a 95% collection success rate, which is quite impressive given the size of LSE's estate.

Bad supervisor with an abusive personality, if you're going to swim in trash for 12 hours on a minimum wage they could at least pretend to be nice. Right now I am wondering if I'll have to bring them to court to get my payment for the hours I worked before I quit.