Incredible. The customer service was very quick in responding all my doubts. The shipment took a little bit of time but it went straight forward and I received the package in less than 10 weekdays!... もっと見る
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レビュアーのコメントを見てみましょう
Great selection of stuff on the website, including the unexpected Dirndl dresses (sadly we're not going to Oktoberfest this year) and some great boots and shoes. Smooth checkout and great offers. I... もっと見る
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Only just discovered this brand and I’ll definitely be shopping there again! Beautifully laid out website and product curation, I purchased a lovely pair of trainers at half price. Checkout was seamle... もっと見る
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AVOID AT ALL COSTS. Ordered boots from this bogus company. They appear UK based but goods are shipped from China & returns are codtly. Tried to cancel but got offered 50% discount to post review, whic... もっと見る
企業が回答しました
4.0
ほぼ満足
118件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Bywildrose からの回答
Hi Tudor, a checkout that earns "easiest ever" is exactly what we strive for. Whenever you're ready for the next, we'll be here. ✨
Warm regards,
The Wild Rose Team
Bywildrose からの回答
Hi George, glad the ordering was straightforward and the right piece was waiting. A warm welcome awaits whenever you'd like to return. 🌿
Warm regards,
The Wild Rose Team
This is an absolute scam shipping…
This is an absolute scam shipping company. They have lied to me about cancelling the order, offered me incentives for fake reviews and even though they did respond by customer service they forced me to pay a cancellation fee of 8% on my order saying that they had shipped it and then they hadn’t shipped it and then they had shipped it and they hadn’t shipped it. They abuse trust pilot and go against all ethics of online shopping.
2026年9月3日
自発的なレビュー
Bywildrose からの回答
Hi Vanessa,
We appreciate you taking the time to share your feedback.
Our terms are clearly outlined prior to purchase and apply consistently to every order. Should you wish to discuss your order personally, please do write to us at hello@bywildrose.co and our team will be happy to assist in line with our policies.
Kind regards,
The Wild Rose Team
Bywildrose からの回答
Hi Alyson, seamless from start to finish — glad it felt that way. We'd be delighted to see you again when the next piece finds you. 🤍
Warm regards,
The Wild Rose Team
Easy to order and dispatched quickly
2026年8月29日
自発的なレビュー
Bywildrose からの回答
Hi Rebecca, easy to order and out the door quickly — just as it should be. It would be a pleasure to welcome you back whenever something new catches your eye. 🌸
Warm regards,
The Wild Rose Team
Once I looked at the site I was spoilt…
Once I looked at the site I was spoilt for choice! I finally opted for my original choice, but to use that famous quote " I shall be back".
2026年9月2日
自発的なレビュー
Bywildrose からの回答
Hi Hilary, spoilt for choice is exactly where we like our customers to be — and we shall look forward to welcoming you back. ✨
Warm regards,
The Wild Rose Team
A great website with super products
A great website with super products. Very efficient service. Thankyou
2026年8月31日
自発的なレビュー
Bywildrose からの回答
Hi Linda, three kind things to say and we are grateful for all of them. Whenever you're ready for the next, we'll be here. 🌿
Warm regards,
The Wild Rose Team
I found boots on wild rose that I had…
I found boots on wild rose that I had been searching for for ages. They have unique styles that can't be found elsewhere.
2026年8月31日
自発的なレビュー
Bywildrose からの回答
Hi Aileen, finding something you have been searching for — in a style you cannot find anywhere else — is exactly the kind of discovery we love to be part of. A warm welcome awaits whenever you'd like to return. 🌹
Warm regards,
The Wild Rose Team
So far so good
2026年8月30日
自発的なレビュー
Bywildrose からの回答
Hi Helen, glad things are off to a good start. A warm welcome awaits whenever you'd like to return. 🌿
Warm regards,
The Wild Rose Team
Was looking for a show stopper dress…
Was looking for a show stopper dress and found it with Wild Rose.
Gorgeous.
2026年8月30日
自発的なレビュー
Bywildrose からの回答
Hi Louise, what a lovely thing to find — thank you for sharing. A showstopper dress that actually delivers is exactly what we hope for. We'd be delighted to see you again when the next piece finds you. ✨
Warm regards,
The Wild Rose Team
Easy ordering lots of choice
Easy ordering , lots of choice and sizes website easy to follow
2026年8月29日
自発的なレビュー
Bywildrose からの回答
Hi Jill, easy ordering, a broad range of sizes, and a site that's simple to follow — thank you for taking the time to mention all three. Do visit us again whenever the moment feels right. 🌸
Warm regards,
The Wild Rose Team
No size chart for some clothing items
No size chart for some clothing items, but otherwise looks good.
2026年8月28日
自発的なレビュー
Bywildrose からの回答
Hi Hannah, thank you for sharing this. Our team is always happy to assist with any sizing queries before ordering — just write to us at hello@bywildrose.co. We'd be delighted to see you again when the next piece finds you. 🌿
Warm regards,
The Wild Rose Team
Bywildrose からの回答
Hi Aliona, how kind — thank you for this. It means a great deal to hear, and a warm welcome awaits whenever you'd like to return. 🌹
Warm regards,
The Wild Rose Team
Bywildrose からの回答
Hi Sonya, this is good to hear — a smooth experience and plenty to choose from is exactly what we hope for. Whenever you're ready for the next, we'll be here. ✨
Warm regards,
The Wild Rose Team
I emailed before ordering to check…
I emailed before ordering to check measurements. Got back to me very quickly. When the dress came i ordered, it fitted perfectly thank you
2026年8月17日
自発的なレビュー
Bywildrose からの回答
Hi Jemma, thank you for sharing this — getting the fit right before ordering is exactly the kind of thing our team loves to help with, and it's wonderful to hear the dress landed perfectly. A warm welcome awaits whenever you'd like to return. 🌷
Warm regards,
The Wild Rose Team
poor returns policy
I was able to get the jacket I wanted easily. The payment process was quick and straight forward. I had an email confirming the order within minute. However when I tried to return the jacket I was asked to send a picture to prove the jacket didn't fit! The first time I have been asked to do that. I was then offered 10% refund and to keep the jacket. When I advised this wasn't suitable I was told that I would have to pay a 15% restocking fee which would be taken out of my refund for the jacket. The store is based in China so I need to pay for postage to China.
2026年8月26日
自発的なレビュー
Bywildrose からの回答
Hi Penny, this is lovely to hear — a seamless experience from order to confirmation is exactly what we aim for. It would be a pleasure to welcome you back whenever something new catches your eye. ✨
Warm regards,
The Wild Rose Team
Easy to place order 😁
2026年8月12日
自発的なレビュー
Bywildrose からの回答
Hi Kelly, glad it was easy — thank you for sharing. Whenever you're ready for the next, we'll be here. 🤍
Warm regards,
The Wild Rose Team
Excellent customer service
This site has lots of pretty things! I ordered some slouch boots which I’m excited to receive - anyway I slightly messed up the order but they replied to my email so quickly and resolved it straight away, saving me a lot of admin - excellent service!
2026年8月24日
自発的なレビュー
Bywildrose からの回答
Hi Hannah, how kind of you to share this — thank you. So pleased the team could sort things out quickly and save you the admin. Do visit us again whenever the moment feels right. 🌸
Warm regards,
The Wild Rose Team
Company is a scam
The good reviews here are fake. This whole company is bogus! What is shown on the website is not what you receive in any way - quality is the worst, fabric is rubbish, colour is not the same as shown, the design is not even the same as shown in any way. I ordered a jersey jumpsuit with a really nice design. It came as a thin, creased polyester jumpsuit which looked nothing like the image on the website, with frayed edges and missing details, and came in a plastic bag completely stained by the colour of the jumpsuit. I contacted the company to tell them it is NOTHING like product shown on the website, and they tried to charge me a 'Restocking fee' for returns!! SCAM! Stay away from them.
2026年8月1日
自発的なレビュー
Bywildrose からの回答
Hi Simone,
Thank you for taking the time to share your feedback.
Our product images are representative of the collection, and our order and returns terms are clearly outlined prior to checkout. We would very much like to look into your order personally — please do write to us at hello@bywildrose.co and our team will be happy to help.
Kind regards,
The Wild Rose Team
Lovely items
2026年8月16日
自発的なレビュー
Bywildrose からの回答
Hi Vanessa, thank you — lovely to hear the pieces have made a good impression. Do visit us again whenever the moment feels right. 🌿
Warm regards,
The Wild Rose Team
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