Incredible. The customer service was very quick in responding all my doubts. The shipment took a little bit of time but it went straight forward and I received the package in less than 10 weekdays!... ãã£ãšèŠã
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My order hasn't arrived yet but so far there is very good communication with updates at every stage of my order which I should receive tomorrow. The ordering process was really easy and clear. Looking... ãã£ãšèŠã
AVOID AT ALL COSTS. Ordered boots from this bogus company. They appear UK based but goods are shipped from China & returns are codtly. Tried to cancel but got offered 50% discount to post review, whic... ãã£ãšèŠã
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Great selection of stuff on the website, including the unexpected Dirndl dresses (sadly we're not going to Oktoberfest this year) and some great boots and shoes. Smooth checkout and great offers. I... ãã£ãšèŠã
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Lovely items
2026幎8æ16æ¥
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Bywildrose ããã®åç
Hi Vanessa, thank you â lovely to hear the pieces have made a good impression. Do visit us again whenever the moment feels right. ð¿
Warm regards,
The Wild Rose Team
In reply to Bywildrose I have all theâŠ
In reply to Bywildrose I have all the copy emails which explain that goods can only be returned to China and only a percentage refund MAY apply. I have several emails trying to tempt me to buy more with higher discounts.
Please put your UK address on this website so that I can send my evidence that you are operating a bogus company,
2026幎8æ17æ¥
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Bywildrose ããã®åç
Hi Jill,
Thank you for taking the time to share your feedback.
Our contact and address details are readily available on our website, and the terms covering all orders are visible at checkout. Should you wish to discuss your order directly, please do get in touch at hello@bywildrose.co and our team will be happy to assist in line with our policies.
Kind regards,
The Wild Rose Team
The item ordered wasnât available
The item ordered wasnât available. Customer service got in touch with straight away and I ordered a different item. Although disappointed the original item wasnât available., I ordered a dress in its place and am very happy with it.
2026幎8æ5æ¥
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Bywildrose ããã®åç
Hi Paula, how kind of you to share this. It's good to hear the team was on hand quickly and that the dress has landed well in its place. A warm welcome awaits whenever you'd like to return. ð·
Warm regards,
The Wild Rose Team
Boots are lovely
Boots are lovely. Only note is I wish I could find sizing for the calves displayed on the website, especially for the extra wide calves, it would be useful to know if they'd fit beforehand.
2026幎8æ15æ¥
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Bywildrose ããã®åç
Hi Holly, so pleased to hear the boots are living up to expectations â thank you for sharing. Our size guide is available for fit queries and our team is always happy to help at hello@bywildrose.co. We'd be delighted to see you again when the next piece finds you. ð¥Ÿ
Warm regards,
The Wild Rose Team
Misleading
Website does not mention clothes come from China. Delivery was slower than expected (not a huge problem in this instance). Quality was poor, dress was white not cream as in photo, it was see through poor quality fabric. Returns are to China, I was offered options such as store credit but if I had known before ordering that this was clothes being sourced from China I would never have ordered at all.
2026幎7æ30æ¥
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Bywildrose ããã®åç
Hi Louise,
Thank you for taking the time to share your feedback.
Wild Rose is an independently and locally founded brand, thoughtfully building a collection for women who value quality and considered design. We work with trusted manufacturing partners to make that possible, and our product photography is representative of the collection, with colour appearing subtly different across individual screens and device settings. Our order and returns terms are set out clearly at checkout, and every order follows the same process.
If you'd like your order looked at personally, please write to us at hello@bywildrose.co and we'll do our very best to help in line with our policies.
Kind regards,
The Wild Rose Team
Bywildrose ããã®åç
Hi Suki, thank you for the kind note. Glad the service hit the mark. Whenever you're ready for the next, we'll be here. ð¿
Warm regards,
The Wild Rose Team
Bywildrose ããã®åç
Hi there, thank you for the kind note. Glad the ordering was smooth and the pieces have landed well. Do visit us again whenever the moment feels right. âš
Warm regards,
The Wild Rose Team
I ordered 2 dresses but they came upâŠ
I ordered 2 dresses but they came up quite small so I would recommend ordering a size bigger than normal
2026幎8æ6æ¥
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Bywildrose ããã®åç
Hi Zoe, thank you for taking the time to share this. Fit can vary from piece to piece, which is why we include a detailed size guide alongside each product, and our team is always happy to help with any sizing questions before ordering. A warm welcome awaits whenever you'd like to return. ð¿
Warm regards,
The Wild Rose Team
The design of the shoes I choose isâŠ
The design of the shoes I choose is perfect: comfortable but also sexy. I wasnât sure about the size but the size guide helps me to find the proper size.
2026幎8æ6æ¥
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Bywildrose ããã®åç
Hi Aleksandra, thank you, this is lovely to hear. Comfort and style together is exactly what we hope for, and it's good to know the size guide helped you land the right fit. We'd be delighted to see you again when the next piece finds you. ð
Warm regards,
The Wild Rose Team
Very swift response
Very swift response. And friendly customer service.
2026幎8æ5æ¥
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Bywildrose ããã®åç
Hi Christina, this really is lovely to hear â thank you. So pleased the team could look after you swiftly and warmly. It would be a pleasure to welcome you back whenever something new catches your eye. ðž
Warm regards,
The Wild Rose Team
The perfect white top!
Easy to order and look forward to receiving my shirts !
2026幎8æ3æ¥
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Bywildrose ããã®åç
Hi there, this is kind of you to share â thank you. So pleased the ordering experience was a smooth one. Whenever you're ready for the next, we'll be here. ðž
Warm regards,
The Wild Rose Team
Ordering was straightforward that saidâŠ
Ordering was straightforward that said I ordered two of the same dress by mistake. I contacted by email and the reply was prompt and a resolution to sort my order out was also speedy ,happy with the response I received.Looking forward to receiving my dress
2026幎8æ1æ¥
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Bywildrose ããã®åç
Hi Pauline, how kind of you to share this â thank you. Lovely to hear the team was able to sort things out quickly for you, and we appreciate you taking the time to write. Whenever you're ready for the next, we'll be here. ðž
Warm regards,
The Wild Rose Team
Not arrived yet
I am
Waiting far too long or my order. Maybe it's coming from China?
2026幎7æ31æ¥
èªçºçãªã¬ãã¥ãŒ
Bywildrose ããã®åç
Hi Jill,
Thank you for taking the time to share your feedback. We appreciate that waiting on a piece you're looking forward to can be frustrating.
Wild Rose is an independently and locally founded brand, thoughtfully building a collection for women who value quality and considered design. We work with trusted manufacturing partners to make that possible. Our order terms are set out clearly at checkout, and every order follows the same process.
If you'd like your order looked at personally, please write to us at hello@bywildrose.co and we'll do our very best to help in line with our policies.
Kind regards,
The Wild Rose Team
Really good site made up with my jacketâŠ
Really good site made up with my jacket thank you canât wait for it to arrive
2026幎7æ26æ¥
èªçºçãªã¬ãã¥ãŒ
Bywildrose ããã®åç
Hi Denise, what a wonderful note to receive â thank you. Lovely to hear you enjoyed the shopping experience, and we appreciate you taking the time to share it. Whenever you're ready for the next, we'll be here. ðž
Warm regards,
The Wild Rose Team
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