Camden & Co レビュー 

174
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I came across Camden & Co on Instagram and as someone who spends more than I'd care to admit on home accessories I was naturally intrigued. I now own 4 styles of Camden & Co cushions which are spread... もっと見る

企業が回答しました

5つ星のうち1の評価

I received my order and it was damaged. I did ask for a full refund which i did get but was charged for the delivery. So not entirely happy. I did offer to send the item back and was told no need. I d... もっと見る

5つ星のうち5の評価

Ordered a lovely small vase which unfortunately arrived broken during transit. Emailed Kelly at Camden and they responded straight away and sent out a replacement which arrived perfect. Thankyou so m... もっと見る

企業が回答しました

5つ星のうち5の評価

I ordered a set of cushion covers from here and accidentally put an old shipping address into the delivery info section when I was paying.I contacted Camden and Co and spoke with Louise, who sorted th... もっと見る

企業が回答しました

企業情報

  1. 家具店
  2. インテリア デザイン店
  3. 家具の付属品

当該企業による記述

Camden & Co was created from a love and passion for interior design. Having sourced items for friends and family for years, we decided it was the right time to bring curated collections of quality homeware products, soft furnishings and decor to a wider market. At Camden & Co, we pride ourselves on having a beautiful selection of home interior pieces that offer high end quality at reasonable price points, bringing a touch of affordable luxury to your home interiors.


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4.0

ほぼ満足

TrustScore 5段階評価の4

174件のレビュー

5つ星
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3つ星
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1つ星

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ネガティブなレビューの 8%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(174)

過去12か月のレビュー数: 45

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

My two throws from Camden and Co are…

My two throws from Camden and Co are just gorgeous. They are really soft and complete my living room perfectly. I am now browsing the website again to look for matching cushions.

2025年1月24日
自発的なレビュー
Camden & Co ロゴ

Camden & Co からの回答

Hi Donna, Thanks so much for taking the time to leave us a review. We're so happy to hear you love your new throws. Best wishes, team Camden

5つ星のうち5の評価

I ordered a set of cushion covers from…

I ordered a set of cushion covers from here and accidentally put an old shipping address into the delivery info section when I was paying.I contacted Camden and Co and spoke with Louise, who sorted this out for me really quickly. The covers arrived a few days later and I'm so happy with them.

2025年1月21日
自発的なレビュー
Camden & Co ロゴ

Camden & Co からの回答

Hi Albert, we're so happy to hear that we were able to resolve your shipping issue effectively, and that you're pleased with your cushion covers! Best wishes, team Camden x

5つ星のうち5の評価

I'm so happy with my set of cushions

I'm so happy with my set of cushions, I ordered a set of 4 of the Zara cushions and the quality is great.

2025年1月23日
自発的なレビュー
Camden & Co ロゴ

Camden & Co からの回答

Hi Teresa, thank you for your lovely review! We're so pleased you're happy with your Zara cushions. Best wishes, team Camden x

5つ星のうち1の評価

Been a week no delivery and no updates…

Been a week no delivery and no updates despite contacting. Still showing no movement on Evri.

2025年1月13日
Camden & Co ロゴ

Camden & Co からの回答

Hi James, We're sorry that your order didn't reach you within your required timeframe. We did, however, get straight back to you and offered a replacement order or a refund, and issued a full refund, as requested. Unfortunately we can't guarantee that items will reach you within a couple of days unless the express shipping option is selected at checkout. Kind regards.

5つ星のうち1の評価

Ignores return requests. Do not use

I ordered 3 cushions. 2 have arrived but the third was not delivered. I have repeatedly contacted the company to return and refund the 2 cushions and an update on where the 3rd is!! The company has ignored all emails so far. Extremely unprofessional. Do not bother ordering from them

2025年1月16日
自発的なレビュー
Camden & Co ロゴ

Camden & Co からの回答

Hi Jaina,
We have been in contact with you via email a number of times to discuss this and get your issue resolved, so we're unsure on a couple of the comments made in your review. As you are aware though, we're still awaiting your return and will process it once it's received. There is nothing further we can do until we receive the items back with us unfortunately.
Kind regards.

5つ星のうち5の評価

I am Truly Impressed by Camden and Co

I recently ordered a diffuser from (Camden and Co), and while there was an initial delay in delivery, their response was outstanding. They quickly arranged for a replacement to be sent via express delivery at no extra cost, and it arrived much sooner than I expected!

What truly impressed me was their commitment to customer satisfaction. They consistently followed up via email to ensure I was happy with the product. The diffuser is fantastic, and I couldn't be more pleased with my experience. I highly recommend (Camden and Co) for their excellent service!

2024年11月15日
自発的なレビュー
Camden & Co ロゴ

Camden & Co からの回答

Hi Natalie, thank you so much for taking the time to leave us such a lovely review! We're so pleased to hear you love your order, and that you were happy with the service provided. I'm really glad we were able to get the delivery issue resolved for you. With best wishes, Camden & Co

5つ星のうち5の評価

Excellent Product!

I recently ordered a coffee table book. The item is excellent quality, and I was very happy with it.
The delivery time was quick and efficient. Everything ,from the moment I ordered, was communicated clearly. I will definitely be purchasing from this website again.

2024年11月28日
自発的なレビュー
Camden & Co ロゴ

Camden & Co からの回答

Hi Rebecca, thank you for taking the time to leave us a review, we really appreciate it and I'm really pleased to hear you're happy with your purchase. Best wishes

5つ星のうち4の評価

QUALITY CUSHIONS

I ordered a number of cushions which are good quality unfortunately there was a problem with the delivery which was rectified by the customer service department and they gave me an extra cushion due to the late delivery, first class service.
I wouldn't hesitate in ordering again from Camden & Co

2024年11月6日
自発的なレビュー
Camden & Co ロゴ

Camden & Co からの回答

Hi Paul, Thank you for taking the time to leave us a review, we're so pleased that we could get the shipping issue resolved for you and that you're happy with your items. Best wishes

5つ星のうち5の評価

Very swift service and the cushions…

Very swift service and the cushions were exactly as shown on the website. I’ve already ordered another set

2024年11月19日
Camden & Co ロゴ

Camden & Co からの回答

Hi Nwanneka, thank you so much for taking the time to leave us a review. We're so pleased to hear you're happy with your order and the service overall. Best wishes

5つ星のうち5の評価

I had a really great experience with…

I had a really great experience with Camden & Co - I had to make some changes to my order having accidently ordered the wrong thing to the wrong address - and Kelly couldn't have been more helpful! My items then went missing and they communicated with me every day till they'd been resent with a new tracking code, even sending me a extra gift for the inconvenience - which was the couriers fault! They really went above and beyond, not to mention my items are lovely, (inc my little gift) would absolutely recommend to anyone needing some new things for their home!

2024年11月25日
自発的なレビュー
Camden & Co ロゴ

Camden & Co からの回答

Hi Lisa,
Thank you so much for taking the time to leave us a review! We're so happy to hear you're pleased with your experience shopping with us. Best wishes.

5つ星のうち5の評価

Love my cushions

An initial delay which was the fault of evri I now have all of the items and they are beautiful. Customer service did lots to help me track my package and even offered a discount code for future purchases as a good will due to the delay.

2024年11月20日
自発的なレビュー
Camden & Co ロゴ

Camden & Co からの回答

Hi Emily, thanks so much for your lovely review. We're so pleased that we could get this resolved for you, and that you love all of your items now that they have arrived. Best wishes.

5つ星のうち5の評価

Lovely throws

Lovely throws. I now have 3. Fast service and products are lovely quality.

2024年11月4日
Camden & Co ロゴ

Camden & Co からの回答

Hi Roz,
Thank you for taking the time to leave us such a lovely review! We're so pleased to hear you're happy with your purchases, and that you have a number of our throws. Best wishes :)

5つ星のうち4の評価

Review of candles.

The candles were as advertised and they were delivered in the timescale stated. Good quality and I would not hesitate to purchase again.

2024年11月4日
Camden & Co ロゴ

Camden & Co からの回答

Hi Angela,
Thank you for taking the time to leave us a review, we're so glad you like your candles. Best wishes.

5つ星のうち3の評価

Pillows flatter than expected

Ok, but pillows a lot flatter than expected

2024年11月4日
Camden & Co ロゴ

Camden & Co からの回答

Hi June,
Thank you for your review, I'm really sorry to hear you're not happy with the inserts inside your cushions. As our cushion inners are duck feather, they do tend to squish down in transit and can take some 'fluffing' over the course of a couple of days after delivery to plump back up. We hope this helps you to make the most of your cushions. Best wishes.

5つ星のうち5の評価

Lovely products

Lovely products, fast delivery, beautiful packaging and reasonable pricing. What's not to love.

2024年11月1日
Camden & Co ロゴ

Camden & Co からの回答

Thank you so much for your lovely review Cathy, we're so happy to hear you love your order! Best wishes.

5つ星のうち1の評価

Poor service and shady practices

Camden have advised they replied and I have taken them at their word and therefore I am editing this review. However they have taken £18 restocking charge from my payment which does not appear anywhere in their returns policy and does not meet with distance selling regulations. I feel this is unacceptable as the goods were not to the standard as advertised on their website. I paid the £10 return fee but by selecting Camden & Co as my supplier I have lost £28 and as a single mum this is shocking to do this so close to Christmas. I will be pursuing this as it is not stated in their terms and conditions.

2024年10月28日
Camden & Co ロゴ

Camden & Co からの回答

Hi Shona,
We're sorry to hear that you're unhappy. As per our screenshots, we have responded to every email you have sent us. Unfortunately we're not able to take responsibility for emails not being picked up from spam/junk folders etc. Now that the issue is resolved and we have spoken to you to get this resolved, we hope you will reconsider your review.
Best wishes.

5つ星のうち5の評価

Cushions

Nice quality

2024年10月28日
Camden & Co ロゴ

Camden & Co からの回答

Thank you for taking the time to leave us a review Jaqueline, we're glad you love your cushions! Best wishes

5つ星のうち5の評価

Very happy with my purchase

Very happy with my purchase. I ordered 4 Chloe cushions and they’re beautiful, excellent quality and I would definitely recommend.

2024年10月31日
自発的なレビュー
Camden & Co ロゴ

Camden & Co からの回答

Thank you so much for your review, we're glad to hear you love your cushions! Best wishes

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