Canadian Tire レビュー 1,839

Doesn't even deserve 1 Star. Worst experience. Do not waste your time. Use CAA instead.

Canadian Tire on Woodlawn road in Guelph. Shopping was successful. I was able to find the products I need, with help from a worker. And I found some items, I really did not need, but! The cashier was pleasant, and got assistance for me to put the fertilizer in my car. I am getting closer to my total points to buy anew BBQ.

I bought a Kitchen Aid stand mixer in september. Last week it stopped working. Took it to CT and they were super friendly and I walked home with a brand new one. Didn’t even took me 15 minutes. That’s what I call customer service! I go to the CT in Salmon Arm.

Cataraqui Kingston ON location. Had a horrible customer service experience a week ago. I immediately brought it to the attention of a manager who profusely apologized. I asked to have my issue escalated which I was promised to do so. No phone call, I had to call head office to contact the Cataraqui Canadian Tire for follow up. When the manager called, His tone was very disconcerning and disconnected. Like he could care less that I had an invasion of my privacy by two of his staff members in his store. Swept it under the rug.....nice way to make a customer feel

I purchased moving boxes from the Canadian Tire location located in Buckingham, Gatineau. Of course, expecting them to do the one thing they are sold for: safely carry items during a move. Instead, several of the boxes failed because the handles tore while they were being carried under normal load. As a result, items fell and some were damaged.

I contacted customer service and provided photos of the defective handles as requested. After reviewing the file internally, the store refunded the cost of the boxes “as a courtesy,” but refused to take any responsibility for the damage caused by the failure of their product. I was told there was “no proof” the damage was related to the boxes even though the handles clearly ripped while being used exactly as intended.

What is most disappointing is what happened next: after this response, my follow-up messages were simply ignored.

This experience shows a complete lack of accountability for the quality of products being sold and an unwillingness to properly address legitimate customer concerns. When a product fails under normal use, customers should not have to fight just to be taken seriously.

Based on both the product quality and the customer service response, I would strongly recommend purchasing moving supplies elsewhere. Hello, Amazon!

⭐☆☆☆☆

This was one of the worst customer experiences I have had with Canadian Tire.

I ordered three spa test strip bottles from Canadian Tire #348 in Sherbrooke and had them shipped to my home. Purolator would not leave the package at the door, forcing me to drive 56 km just to pick it up.

When I opened the package, I discovered that all three bottles were expired (expiry date 2024). These are water testing products, and selling expired chemical test strips is completely unacceptable.

Because of their mistake, I then had to drive another 56 km to the Canadian Tire in Granby to return them. The situation got even worse when the store initially refused the return because their system did not show the order as delivered. I had to insist just to get my refund for products that should never have been shipped in the first place.

So thanks to this order I wasted over 100 km of driving, fuel, and time just to deal with expired merchandise.

I try to support local retailers instead of buying from Amazon, but experiences like this make it clear why many customers don’t bother anymore. Shipping expired products and then making customers fight for a refund is completely unacceptable.

Canadian Tire needs to do much better than this.

Rice cooker
The advt is false and does not hold 6 cups as advertised. China made false advt.

The Canadian Tire store at 10031 McLaughlin Raod in Brampton has to be the worst retail store in Ontario when it comes to employee service, talk about individuals that don’t care and have no clue about the departments they work in and it’s just not the every day employee my interaction was with the Store manager who I really don’t believe was the store manager but she said she was when I asked to speak to the store manager. The incompetence and lack of knowledge is running wild at this store and my advice to anyone thinking about visiting this store find another one close by. The store in Georgetown is outstanding and clean.

everything

I called canadian tire support line.talked to such a pleasant happy lady named Kim helped me with my account for rewards points. What a wonderful experience talking to her. She did her job within few minutes with such sweet voice and so smoothly.

Never buy a battery from Canadian Tire. The battery I bought stopped working after only a year and some months. I'm always looking for someone to help me jump-start it. When I take it to them, they say my warranty is only one year and I have to buy a new one. No matter what, how can a battery last only one year? I don't understand how they can continue to deceive people by hiding behind the law.

Canmore Automotive department is a SCAM! My wife went in with a screw in a tire and they made her wait around for a long time then offered no help. Their only response was to buy 4 new tires. I work in a shop but was not with her at the time and thought Canadian Tire could be trusted with such a simple task. BUT NO their response was poor at best. They gave her the tire back not on the rim, rim was damaged from the tool they use to get the tire off(rookie mistake) and the pressure sensor missing. So in conclusion Canadian Tire Canmore will LIE, CHEAT and STEAL from you if they can

Princess is very helpful. She helped me a lot. She’s so nice. She’s a friendly, amazing employer or amazing worker.

in march last year, i went to canadian tire and had my car checked and repaired, and i paid $2700. within one year, i found two hoses onto the engine are broken, and the gas consumption became so high up to 18L/100km. i went there and talked to the receptionist, and he said the problem has nothing to do with them.
anyone pls consider seriously before you go there. it may be a waste of your time and your money. plsssssssss. i have the picture of the car engine, also the invoice. but here i do not know how to upload.

Went to my local Brampton Canadian Tire store looking for possible purchase of new tires for my truck.
Was fortunate to meet Romil, service manager. He qualified what I was driving and then provided several options, from price point to quality.
Made the decision easy. They were able to install immediately with a wheel alignment. They also notice while doing the install a small issue with one of the brakes and resolved at the same time. 2 hours later I left totally satisfied with both the price and service.
We will return.
Wayne S.

Me and my husband stopped in at Canadian tire on queenston rd to purchase wardrobe and we paged for a cart and help and received a rude employee named Gary saying he can't do it and that my husband better have a truck and help to load it up . Christian showed up stared to help my house and even brought it out to the truck . Gary learn to speak better in front of customers and ask if we have a truck before speaking the way you did. Thank you to Christian for your help . 5 stars to you and 2 to Gary .

Last Friday February 13, I was on highway 13 south-bound when my car started swaying back and forth dangerously on a bridge south of boulevard Dagenais. I brought the car to Canadian Tire at 11200 Boul. Cavendish, Saint-Laurent where I live to see what the problem was. Jimmy is the manager there and he and a nice mechanic Tom informed me that my subframe/rear crossmember was severely rusted. They told me that they had some good news for me because there was recall on that part, for that make, model, and year. Now you see, they didn't have to do that for me. I didn't ask them for the recall search. I was born 17 years before the birth of Moses and you don't see much of that kind of care any more. Jimmy, Tom and Ranjit have got to be some of the nicest mechanics I ever met! Yes, it's close to my place, but it's unexpected service like that, that keeps me coming back there. It's really appreciated!

I hate Canadian Tire. It’s so unorganized and bad service.

Voicing my overall experience in Canadian Tire. Most of the cashiers have long faces, don't even look at you when you approach. Before I head out to a store I check product online and read reviews, but I can't now because they don't show them anymore. So guess what? I'll find the product elsewhere. If CT wants to deceive and keep the truth of an inferior product from me, then I will shop somewhere else and I hope many others will do the same.

La ire desoure société a aller magasiner c' est toute des produit qui vienbe de chine toute de la cochonnerie à remplir les cite de dépotoirs je comprend oas le gouvernement donne accès a laisser rentrer des déchets poubelles au québec tout le stock c' est de la cochonnerie il y a aucune qualité pour sa durée le but des chinois c' est que sa dur pas long temps oour pouvoir en vendre plus. Acheter plys de ses produit de chine acheté dans des commerces réputé sur des produits de qualité qui ne vien pas de chine, j'ai aviser ma femme de pas acheter chez canadien tire elle a acheter une poubelle et un ballet comprise avec pirte poussière le porte poussière laisse passer la poussière dessous hahahahaha il est pas plat sur l' appuis su plancher et pour la poubelle le couvercle se détacher tout tfmos en appuyant sur la pétale de l'a lrgent à jeter dans la poubelle.