Provided a good experience at an affordable cost. Staff is generally very helpful. There is care for customers. Some staff are very young and new, so they should be more trained . Vehicles... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff was good to deal with, we did not get the RV we originally wanted but the one that was supplied was sufficient. We had no problems with the RV, everything worked as expected.
Great service and a very very quick response via e-mail from the customer support team! We rented the winterized RV! We had some issues in the preparation/pick up time and during our stay with the fur... もっと見る
企業が回答しました
Excellent staff to walk through the RV before we hit the road. Issue with the booking were very quickly resolved with no issues, we didn’t get hit with any hidden fees and the MHA maxi motorhome was s... もっと見る
企業が回答しました
企業情報
当該企業による記述
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
Experience Canada at your own pace!
当該企業による記述
- Create lifelong memories on the road with CanaDream
- We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.
連絡先
Crosspointe Drive 292154, T4A 0V1, Rocky View County, AB, カナダ
- 1-403-259-5447
Start Planning your Dream Road Trip
4.5
優良
528件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great Trip in Banff.
Very friendly service, Easy to find, Helpful guidance int he use of the RV. Easy to drop off. The RV was in wonderful condition and drove very smoothly.
2025年10月2日
CanaDream RV - Calgary からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
I did not like how the saver 2 program…
I did not like how the saver 2 program worked. There was no option for a alternative vehicle for a senior with mobility issues. I was put into the position of having to pay an extra $500.00 for a much larger unit that we didn't want that had many operating issues as well and cost a lot more in gas. I was not impressed.
2025年10月4日
CanaDream RV - Calgary からの回答
Thank you for taking the time to share your experience. We're sorry to hear the vehicle assigned with your Saver 2 booking didn’t meet your expectations. This option offers a discounted rate in exchange for flexibility, allowing us to assign any model within the DVC, TCA, or SVC category. While the SVC is the largest in this group, we cannot guarantee which vehicle Guests taking advantage of our Saver 2 discounts will receive..
We encourage Guests to review all available floorplans on our website to ensure the best fit for their needs. Thank you again for choosing CanaDream — we hope to welcome you back in a vehicle that’s just right for your next adventure.
Canadream was a delight
Canadream was a delight. They offered the best prices compared to several other companies. The RV was modern, clean, and really made our trip amazing. The lady who showed us the RV upon arrival made sure we felt comfortable with the operation of everything. The original booking is a bit confusing with all of the different add ones and options, but otherwise, perfect experience!
2025年10月9日
CanaDream RV - Calgary からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Take the time to get familiar with your RV, follow all the recommendations, and don’t hesitate to ask questions if you need clarification!
We had a wonderful time travelling with Canadream. Everything worked perfectly, and we had no major issues with the RV. The pick-up and drop-off service was fast and pleasant.
2025年10月16日
CanaDream RV - Calgary からの回答
Thank you for taking the time to review your experience with us. We are happy you had a wonderful time and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Excellent customer service
Excellent customer service. I gave a 4 star rating as the side door was damaged and difficult to close, as well it didn't seal while driving and sounded like it was going to fly open. Everything else was great and the bed was very comfortable.
2025年9月26日
CanaDream RV - Calgary からの回答
Thank you for taking the time to review your experience with us. We are happy you enjoyed your CanaDream experience. It was a pleasure having you as our Guests.
We can't use the heating
We can't use the heating, I've already reported it to the store clerk, But they said we had to write our own appeal. This is all crazy.
2025年10月7日
CanaDream RV - Calgary からの回答
Thank you for taking the time to share your experience. We're sorry to hear about the issue you encountered and understand how frustrating that must have been. We couldn’t find any notes in your booking indicating the issue was reported during your trip, and it wasn’t clear at drop-off if compensation was being requested. In these cases, our team provides a Guest Feedback form so we can properly follow up.
We hope this helps clarify things, and we truly appreciate having you as our Guest.
Very easy pickup and drop off
Very easy pickup and drop off
Everything worked very well and we had a great time
We hope to travel again using Canadream
2025年10月13日
CanaDream RV - Calgary からの回答
Thank you for taking the time to review your experience with us. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Great first RV experience with CanaDream!
This was our first time renting an RV, and we were very happy with our 8-day trip between Calgary and Edmonton. The support team was kind and helpful, and even when unexpected things came up, they handled everything well and made sure we were okay.
The motorhome was clean, comfortable, and had everything we needed for a great family adventure.
A few small suggestions for improvement:
- A blackout curtain on the side door would help a lot, the light coming through that window can make it hard to rest.
- The curtain dividing the cab from the living area could be thicker to improve privacy, and it would be great if it had a built-in track or cord system to open and close it more easily.
- A clearer explanation about tire pressure changes when picking up the RV would be helpful.
- Also, I refilled the propane tank before returning, but only then found out it wasn’t necessary, a quick note about that could save time for guests.
Overall, a very positive experience. I’d definitely rent with CanaDream again!
2025年10月13日
CanaDream RV - Calgary からの回答
Thank you for taking the time to review your experience with us and for your suggestions for improvement. It was a pleasure having you as our Guests.
great customer service
2025年10月13日
CanaDream RV - Calgary からの回答
Thank you for taking the time to review your experience with us. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
The service was excellent and we had…
The service was excellent and we had everything we expected.
2025年10月13日
CanaDream RV - Calgary からの回答
Thank you for taking the time to review your experience with us. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
1. The camper van orientation was clear…
1. The camper van orientation was clear and friendly.
2. The van was clean, well-prepared, and performed perfectly.
3. Everything went smoothly throughout our trip.
2025年10月12日
CanaDream RV - Calgary からの回答
Thank you for taking the time to review your experience with us. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
great company
2025年10月5日
CanaDream RV - Calgary からの回答
Thank you for taking the time to review your experience with us. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
CanaDream RV - Calgary からの回答
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Ihnen Ihr CanaDream-Erlebnis gefallen hat, und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Es war uns eine Freude, Sie als unsere Gäste zu haben.
CanaDream ist wirklich ein Traum
CanaDream ist wirklich ein Traum. Vom Empfang bis zum Schluss hervorragend. Die Instruktion des Wohnmobils, das herzliche Welcome, der Support am Telefon und per email durch Brettany Hay, die Rückgabe bei der netten Dame Kim, sowie alle beteiligten Personen verdienen ein grosses Danke
2025年10月4日
CanaDream RV - Calgary からの回答
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Ihnen Ihr CanaDream-Erlebnis gefallen hat, und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Es war uns eine Freude, Sie als unsere Gäste zu haben.
I don't trust Canadream
This company can improve by being more open and honest about the products they upsell you. Then when they stuff up, they can be honest about it, admit they stuffed up and apologise. They get their pound of flesh and then use any excuse to not cover you even when you have full cover and paid for all the upgrades. Rip off merchants.
2025年10月4日
CanaDream RV - Calgary からの回答
Thank you for taking the time to share your review. We strive to be transparent with Guests about what's included in our additional products and we're sorry you feel we were not open and honest about these with you. We appreciate the direct contact you made with us about your concerns. Thank you for being our Guest.
TCA was as expected
TCA was as expected. Unit was working well (except water heater from time to time).
2025年10月9日
CanaDream RV - Calgary からの回答
Thank you for your review. It was a pleasure having you as our Guests.
Will rent with Canadream again!
Staff was lovely, their fleet of RV's is huge and they were quick and professional at problem solving!
2025年10月10日
CanaDream RV - Calgary からの回答
Thank you for your review. We are happy you enjoyed your Canadian adventure and look forward to welcoming you back in the future. It was a pleasure having you as our Guests.
Enjoyed our stay
We enjoyed our stay with the RV, however the size was smaller than expected
2025年10月1日
CanaDream RV - Calgary からの回答
Thank you for your review. It was a pleasure having you as our Guests.
Très bonne organisation.
Très bonne organisation et beaux motorhomes de toutes les tailles.
Dommage qu’ils sont presque tous avec de trop gros moteurs polluants.
2025年10月8日
CanaDream RV - Calgary からの回答
Merci pour votre avis. Nous sommes ravis que vous ayez apprécié votre expérience CanaDream et espérons vous accueillir à nouveau à l'avenir. Ce fut un plaisir de vous compter parmi nos invités.
CanaDream RV - Calgary からの回答
Thank you for your review. We are happy you enjoyed your Canadian adventure and look forward to welcoming you back in the future. It was a pleasure having you as our Guests.
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