Die Übernahme in Vancouver und die Abgabe in Calgary waren völlig entspannt. Wir hatten uns das Video angesehen, das es leider nicht offline gibt. Ein kleiner Hinweis auf doch elementare Änderungen... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Having an RV was a great way to experience the Canadian Rockies. We were able to camp in beautiful locations. The RV was clean and well-maintained. The solar panel/12V power was adequate such that w... もっと見る
企業が回答しました
It wasn't until the handover that we learned we were getting an 8.5-meter-long motorhome—a real challenge for RV novices. During the orientation and handover formalities, the CanaDream staff took pl... もっと見る
企業が回答しました
Great RV, clean and everything provided that was ordered, we were first timers in an RV so handover at initial pick up could have been better, hand back of RV was good, no issues with RV itself throug... もっと見る
企業が回答しました
企業情報
当該企業による記述
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
Experience Canada at your own pace!
当該企業による記述
- Create lifelong memories on the road with CanaDream
- We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.
連絡先
Crosspointe Drive 292154, T4A 0V1, Rocky View County, AB, カナダ
- 1-403-259-5447
Start Planning your Dream Road Trip
4.5
優良
863件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Dream trip
We found the check in and drop off easy with the staff very helpful.
When we notified you of problems with the motorhome you got back to us quickly. We know it is a very busy period we were hiring in but some of the problems should have been picked up but all in all it was a great experience.
Thank you.
Sid & Gwen Trevor
2026年8月28日
CanaDream RV - Calgary からの回答
Thank you for your wonderful feedback! We are delighted to hear that you found our check-in and drop-off process easy and our staff helpful. We appreciate your understanding regarding the busy period and acknowledge your comments about the motorhome. We're glad that, overall, you had a great experience. We look forward to welcoming you back again!
Die Uebergabe und Retourgabe hat…
Die Uebergabe und Retourgabe hat reibungslos geklappt. Personal war sehr freundlich und verständnisvoll, da wir sehr wenig englisch sprechen.
2026年8月28日
CanaDream RV - Calgary からの回答
Hallo,
vielen Dank für die tolle Bewertung! Wir freuen uns zu hören, dass Übernahme und Rückgabe reibungslos verlaufen sind und dass unser Team während des gesamten Ablaufs freundlich und verständnisvoll war.
Vielen Dank, dass Sie sich für uns entschieden haben. Es freut uns, dass unser Team dazu beitragen konnte, die Erfahrung trotz der Sprachbarriere angenehm zu gestalten.
Great service
2026年8月17日
CanaDream RV - Calgary からの回答
Hello Dwayne. Thank you for your comments which are sincerely appreciated. It was a pleasure having you as our Guests at our Calgary branch!
Great vacation
2026年8月20日
CanaDream RV - Calgary からの回答
Wow, we really appreciate you leaving this review! Thank you for the 5 stars and for sharing your experience. It’s awesome to hear everything went well and that our team could support your plans. Wishing you great memories from your trip, and we hope to serve you again soon.
Das Dream in Canadream steht für entspannt in die Ferien starten und TRÄUMEN!!!
Das Personal ist sehr freundlich und zuvorkommend. Weiter ist das Buchen einfach und intuitiv gestalltet damit man schnell einen Camper für die Ferien zusammenstellen kann.
Das abholen und fertige abwickeln der Papiere und sonstigem geht sehr speditiv von statten und das Abenteuer Kanada kann entspannt starten.
2026年7月9日
CanaDream RV - Calgary からの回答
Hallo,
vielen Dank für die wunderbare Bewertung! Wir freuen uns zu hören, dass unser Team freundlich und zuvorkommend war und dass der Buchungsprozess einfach und intuitiv verlief.
Es ist auch schön zu wissen, dass die Abholung und die Formalitäten effizient abgewickelt wurden, sodass Ihr Kanada-Abenteuer entspannt starten konnte. Vielen Dank nochmals, dass Sie sich für uns entschieden haben.
Sehr freundlicher Empfang und Hilfe bei…
Sehr freundlicher Empfang und Hilfe bei der Übernahme des Campers
2026年8月11日
CanaDream RV - Calgary からの回答
vielen Dank für die tolle Bewertung! Wir freuen uns zu hören, dass Sie bei der Übernahme des Campers freundlich empfangen und hilfreich unterstützt wurden.
Vielen Dank, dass Sie sich für uns entschieden haben. Wir würden uns freuen, Sie wieder begrüßen zu dürfen.
Generally it was fine but..
Generally it was fine. Should improve cleanliness of linen and other accessories as well as units to be properly inspected prior to handover to customer for checking presence of any rodents etc. Better support to be extended while on the trip as well.
2026年8月19日
CanaDream RV - Calgary からの回答
Thank you for sharing your feedback. We’re glad the overall experience was generally positive, but we understand your concerns regarding cleanliness, vehicle preparation, and the level of support available during the trip. Your comments have been shared with our team as we continue reviewing our preparation and guest support processes.
7+ day rental of a DCV (Delux Camper…
7+ day rental of a DCV (Delux Camper Van) from the Calgary location. Process from reservation to pick-up to return was nearly flawless. Very happy with the vehicle, from its condition to the items included in the packages we chose (linens, kitchen, return bundle, etc). We stayed exclusively in the National Park campgrounds, and only one site had an electric hookup (no water or sewer): this was never a problem, plenty of battery power & propane - we never used the water heater and hardly used the generator. The freezer was a nice surprise: ice cream on the go!
2026年8月26日
自発的なレビュー
CanaDream RV - Calgary からの回答
We're absolutely delighted to hear that your 7-day rental from our Calgary location was such a positive experience! It's wonderful to know that the reservation, pick-up, and return process was nearly flawless for you. We're especially pleased that you enjoyed the condition of the vehicle and the included amenities, like the freezer for ice cream. We appreciate you sharing your adventure with us!
We had a wonderful experience from end to end!
We had a wonderful experience, from end to end! As a first time RV renter, CanaDream RV made this adventure a simple and exciting experience. The customer service, onboarding and walkthrough session quickly set us on the road. During our trip, the tutorials and supplemental information answered any question we had. The return took a little longer than anticipated but at the time, there were a number of customers picking up and returning vehicles so, it was understandable. Overall, we would certainly rent from CanaDream RV again and recommend others to do so as well ! Thank you Calgary team for a wonderful experience!
2026年8月25日
CanaDream RV - Calgary からの回答
We are absolutely thrilled to hear that your first RV rental experience with us was so wonderful and exciting! It's fantastic that our customer service, onboarding, and supplemental information helped you feel confident on the road. We appreciate your understanding regarding the return process and are delighted you would rent from us again.
CanaDream RV - Calgary からの回答
We are so happy to hear that you had such a great experience with our RV and that our service and people were so kind. Thank you for your wonderful feedback!
Good organization and camper in good condition
Good organization and campers in excellent condition. However, the introduction to the camper could have been more comprehensive, as not all the information was fully explained.
There is also an additional surcharge if you cross the Northern Area border. In our case, CAD 724.50 was charged to our credit card all at once. This is a substantial amount, and we would have appreciated clearer information about this surcharge in advance.
2026年8月15日
CanaDream RV - Calgary からの回答
We appreciate your positive feedback on our organization and camper condition. We acknowledge your concerns regarding the camper introduction and the surcharge for crossing the Northern Area border. We are reviewing our communication processes to ensure clearer explanations for all our customers.
The pick and drop off service was…
The pick and drop off service was excellent with everything being explained clearly.
All of the pre-booked items were prepared and ready on the day.
There were only a couple of very minor maintenance issues with the RV during the trip but did not spoil the fantastic overall experience.
The Calgary location is ideal for accessing the Rocky mountains without having to find your way through the city.
I would certainly recommend CanaDream if you are considering renting an RV.
2026年8月18日
CanaDream RV - Calgary からの回答
We're delighted to hear that your pick-up and drop-off experience was excellent and that all your pre-booked items were ready. We appreciate your understanding regarding the minor maintenance issues and are glad they didn't detract from your fantastic overall experience. It's great to know our Calgary location was convenient for accessing the Rocky Mountains. Thank you for your recommendation!
Very positive experience!
I can recommend Canadream for renting a motorhome. Check in and drop off were smooth and quickly. The RV (MHC) was almost new and very easy to drive.
2026年8月2日
CanaDream RV - Calgary からの回答
We're so glad to hear that your check-in and drop-off were smooth and quick! It's wonderful that you found your RV almost new and very easy to drive.
CanaDream RV - Calgary からの回答
Hallo,
Bedankt voor de mooie beoordeling! We zijn blij om te horen dat alles goed geregeld en soepel afgehandeld is.
We waarderen het dat u voor ons heeft gekozen en helpen u graag bij uw volgende reis.
Super Vermieter
Pünktlichkeit und schnelle Reibungslose Anmietung.
Das Auto in einem sehr guten Zustand.
Freundliche und kompetente Mitarbeiter.
Problemlose und korrekte Abgabe.
Ein Super Team!!!!!
2026年8月23日
CanaDream RV - Calgary からの回答
vielen Dank für die wunderbare Bewertung! Wir freuen uns zu hören, dass die Anmietung pünktlich, schnell und reibungslos verlief und dass das Fahrzeug in sehr gutem Zustand war.
Es ist auch schön zu wissen, dass unser Team freundlich und kompetent war und die Rückgabe problemlos verlief. Vielen Dank nochmals, dass Sie sich für uns entschieden haben.
Guter Service bei der Übernahme wie bei…
Guter Service bei der Übernahme wie bei der Abgabe; zu bemängeln gibt es, dass die Gasheizung für den Warmwasserbehälter sich nicht in Betrieb nehmen liess - klar 5 Minuspunkte; excellent der Kühlschrank mit Tiefkühlabteil - klar 5 Sterne;
2026年8月15日
CanaDream RV - Calgary からの回答
vielen Dank, dass Sie Ihre Erfahrung mit uns geteilt haben. Wir freuen uns zu hören, dass Sie sowohl bei der Übernahme als auch bei der Rückgabe einen guten Service erhalten haben und dass der Kühlschrank mit Tiefkühlabteil während Ihrer Reise sehr gut funktioniert hat.
Ihr Feedback hilft uns, die Fahrzeugfunktionen und Vorbereitung zu überprüfen, damit wir das Erlebnis für zukünftige Gäste verbessern können.
CanaDream RV - Calgary からの回答
We're glad you had a great time, Daren. Thank you for your positive feedback! We hope to welcome you as our Guests in the future.
Brooke was amazing at check in and…
Brooke was amazing at check in and thorough during her explanations of the RV features. We had a wonderful trip and the RV was everything we’d hope for and more. Definitely will use canadream again for future travels.
2026年8月19日
CanaDream RV - Calgary からの回答
We are so thrilled to hear you had such a wonderful trip and that our vehicle exceeded your expectations! We truly appreciate your kind words and look forward to welcoming you back for future travels.
CanaDream RV - Calgary からの回答
Thank you for your wonderful feedback! We are so pleased to hear that you had a great experience with both our service and our camper. We hope to welcome you back again soon!
All good, but...
All good. Nice and clean RV. Equipment sould be more. The times to pick up and bring back the RV are unflexible and expensive
2026年8月12日
CanaDream RV - Calgary からの回答
We appreciate your positive feedback on the cleanliness of our RV. We understand your concerns regarding equipment and the inflexibility of pick-up and drop-off times. We are always looking for ways to improve our services.
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