Provided a good experience at an affordable cost. Staff is generally very helpful. There is care for customers. Some staff are very young and new, so they should be more trained . Vehicles... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff was good to deal with, we did not get the RV we originally wanted but the one that was supplied was sufficient. We had no problems with the RV, everything worked as expected.
企業が回答しました
Great service and a very very quick response via e-mail from the customer support team! We rented the winterized RV! We had some issues in the preparation/pick up time and during our stay with the fur... もっと見る
企業が回答しました
Excellent staff to walk through the RV before we hit the road. Issue with the booking were very quickly resolved with no issues, we didn’t get hit with any hidden fees and the MHA maxi motorhome was s... もっと見る
企業が回答しました
企業情報
当該企業による記述
CanaDream is Canada's premier brand in RV Rentals and RV sales. Established in 1994 and with 7 locations across Canada (Vancouver, Calgary, Edmonton, Whitehorse, Toronto, Montreal and Halifax), we boast one of the largest and most modern fleet of RV Rental vehicles from compact 2 berth Campers to large 7 berth family size Class C Motorhomes. From small beginnings in the 1990s, CanaDream has grown into one of the largest RV rental and sales companies in Canada. The company’s leadership position has been achieved through a combination of investments in experienced and well-trained Crew members at all locations, proprietary technology and continual investment, upgrading and maintenance of its systems and RV fleet. In 2022, CanaDream became part of the thl (Tourism Holdings Limited) Group of companies. Our focus is to deliver the most exceptional experience for our Guests and Customers as they experience Canada at their own pace. CanaDream has the only certified "Winter Ready" RV (the Maxi Motorhome), designed to allow full use of the water facilities in temperatures as low as -30 degrees C. CanaDream offers a wide range of help and support to Guests planning and travelling on their RV Rental vacations - with over 40 pre-planned itineraries to chose from, free membership of the CanaDream Club and exclusive fuel savings ... just some of the benefits for CanaDream Guests. Through its RV rental and sales fleets, CanaDream provides Guests and Customers with the means to discover their own piece of Canada. While some would say CanaDream is an RV Rental Company, CanaDream prefers to say their product is Canada and the memories their Guests and Customers share with family and friends of their experience of Canada at their own pace in a CanaDream RV.
Experience Canada at your own pace!
当該企業による記述
- Create lifelong memories on the road with CanaDream
- We are fully committed to providing the WOW factor from our Guest service to our incredible RVs.
連絡先
Crosspointe Drive 292154, T4A 0V1, Rocky View County, AB, カナダ
- 1-403-259-5447
Start Planning your Dream Road Trip
4.5
優良
528件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fun but super pricey $$$$$$$$
The RV rental was a wonderful family experience. We were pleased with the service we received when picking up our unit in Calgary. Having flown to Calgary, we had to outfit the RV with the living essentials that we "expected" would be in the unit. We were charged for everything from kitchen essentials to towels and blankets. These are the types of items that "should" be included in the already expensive process. We chose to drop off in a different location so there was a cost with that choice so we are not referencing this additional cost.
The 28foot RV handled very well for a larger vehicle. We were happy with the choice of unit we rented.
Overall, we will not be choosing to rent an RV again, not because of the negative experience but because of the unforeseen and costly additional expenses that we believed should be included into the original rental cost.
2025年8月13日
CanaDream RV - Calgary からの回答
Thank you for your review which is sincerely appreciated. We are happy to hear you did enjoy the experience despite the disappointment with the additional costs. It was a pleasure having you as our Guests.
The staff couldn't have been more…
The staff couldn't have been more helpful & our RV was fantastic! We would definitely hire from Canadream again.
2025年9月12日
CanaDream RV - Calgary からの回答
Thank you for your review. We're happy you enjoyed your CanaDream experience and look forward to welcoming you back in the future. It was a pleasure having you as our Guests.
Was a very good experience from start…
Was a very good experience from start to finish to how Friendly the staff where to showing you everything you needed to know would highly recommend them and would use canadream rv again
2025年9月11日
CanaDream RV - Calgary からの回答
Thank you for your review and kind comments about our crew. It was a pleasure having you as our Guests.
The experience was great
The experience was great. Personally, I would have liked more electrical outlets near the table.
The fridge lock latch needs to be better.
2025年9月3日
CanaDream RV - Calgary からの回答
Thank you for your review. We are happy to read that your had a great experience and appreciate your comments. It was a pleasure having you as our Guests.
Poder hablar en castellano
Tengo que felicitar a Tatiana por hablar castellano y facilitarnos los trámites a la hora de alquilar la caravana
2025年9月3日
自発的なレビュー
CanaDream RV - Calgary からの回答
Gracias por su reseña. Nos alegra que haya disfrutado de su experiencia con CanaDream y esperamos darle la bienvenida nuevamente en el futuro. Fue un placer tenerlos como huéspedes.
Alles hat perfekt funktioniert.
Alles hat perfekt funktioniert.
Die Übergabe und Rückgabe war super organisiert. Keine Wartezeiten.
Bei Problemen gab es sofort eine Lösung.
Wir hatten nur einen undichten Abwasserschlauch. Das haben wir gemeldet und bei der nächsten Station konnten wir tauschen. Sonst gab es keinerlei Probleme. Das WoMo war in einem perfekten Zustand. Wir hatten einen tollen Uhlaub
2025年9月9日
CanaDream RV - Calgary からの回答
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Ihnen Ihr CanaDream-Erlebnis gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Es war uns eine Freude, Sie als unsere Gäste zu haben.
All was okey and perfect service!
2025年9月8日
CanaDream RV - Calgary からの回答
Thank you for your review. It was a pleasure having you as our Guests.
De instructions were very good
De instructions were very good. Camper was clean, everything we needed was on board.
2025年8月28日
CanaDream RV - Calgary からの回答
Thank you for your review. We are happy that you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
It was great when I first got the…
It was great when I first got the camper. Was greater when I was returning it. And even the best after that when I wanted to find my lost items that I left in the vehicle.
2025年8月30日
CanaDream RV - Calgary からの回答
We're happy to hear that your experience was great from start to finish, and we appreciate you letting us know about our help with your lost items! It was a pleasure having you as our Guests.
CanaDream RV - Calgary からの回答
Thank you for your review. We are happy to hear that you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Vielleicht hatten wir einfach nur Glück
Vielleicht hatten wir Glück mit dem super Service, dem sehr kompetenten und freundlichen Personal beim abholen und abgeben des RVs. Vielleicht hatten wir auch nur Glück mit dem Zustand des RVs, denn da war nichts dran auszusetzen.
Um das herauszufinden, werden wir irgendwann nochmal mit CanaDream einen Roadtrip unternehmen 😍
Wir freuen uns schon drauf!
2025年9月6日
CanaDream RV - Calgary からの回答
Vielen Dank für Ihre Bewertung. Wir freuen uns, dass Ihnen Ihr Aufenthalt bei CanaDream gefallen hat, und hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Es war uns eine Freude, Sie als Gäste bei uns zu haben.
CanaDream RV - Calgary からの回答
Hello Oliver. Thank you for your comments. Liability Deposits are collected at pick up based on the level of liability chosen by the Guest. As we are unable to simply place holds on the deposit, these are processed to the Guest's credit card and refunded back to the same card when the vehicle is returned undamaged.
Broken process and promises
We reserved the RV 8 Mo in advanced, at that time we’re told “Free use of the pots pans kitchenware package “ whelp through the excitement we forgot to ask for it I guess until at our campsite 2 hours away😞 , when we returned the unit we mentioned it and they didn’t take accountability. Instead blamed us for not asking for it. That’s NOT great customer service
2025年8月30日
CanaDream RV - Calgary からの回答
Thank you for your review and for sharing your feedback with us.
We’ve reviewed the details of your booking and would like to clarify a few points. The package you selected did not include any complimentary extras, and our records indicate that the Kitchen Kit was not requested at the time of booking. As we record all communications, we are confident that the booking agent did not say there was "Free use of the pots pans ktichenware package". According to our notes, only the linen kits and liability reduction were added as optional extras, and the caller (noted as a friend of yours) mentioned that additional items might be added later. However, we did not receive any further instructions to include more.
Our team followed up with information about available travel extras two weeks after the booking, and the invoice sent to you clearly outlined all confirmed inclusions. As the Kitchen Kit was not among them, it was not added to your RV.
We understand how important clear communication is and are genuinely sorry for any confusion or disappointment this may have caused. While we cannot take responsibility for items not requested, we do appreciate your feedback and will use it to continue improving our processes.
We truly hope you enjoyed your RV adventure and want to thank you for choosing to travel with us. It was a pleasure having you as our Guests.
Everything from pick-up to drop-off…
Everything from pick-up to drop-off went very smoothly. The personnel were friendly and helpful, and the vehicle was well-kept and clean. Overall, it was a great experience—I would definitely rent from CanaDream again.
2025年9月6日
CanaDream RV - Calgary からの回答
Thank you for your review. We are happy to hear that you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Excellent Service and Trouble free…
Excellent Service and Trouble free Rentals . Would recommend to others
2025年9月1日
CanaDream RV - Calgary からの回答
Thank you for your review. We are happy that you enjoyed your CanaDream experience and look forward to welcoming you back in the future! It was a pleasure having you as our Guests.
Always a great experience
Always a great experience. Canadream provides everything in the RV you may need! Great memories were made. Highly recommend!
2025年9月3日
CanaDream RV - Calgary からの回答
Thank you for your review. We are happy that you enjoyed your CanaDream experience and look forward to welcoming you back for your next trip with us! It was a pleasure having you as our Guests.
We had an amazing trip in our CanaDream…
We had an amazing trip in our CanaDream RV. Vehicle was the ideal size for family of 4,great condition, easy to drive and with everything we need for a 9 night trip included. Staff at both Calgary & Vancouver were knowledgeable & helpful - would recommend
2025年8月27日
CanaDream RV - Calgary からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Perfect RV experience across Canada
We had an amazing experience with CanaDream. The RV was in excellent condition, comfortable, and fully equipped for our family trip across Canada. The staff was professional, friendly, and very helpful both at pick-up and return. The instructions were clear, and everything worked smoothly throughout the journey. Returning the RV was quick and hassle-free, with no hidden surprises. Overall, CanaDream made our road trip unforgettable – highly recommended!
2025年9月1日
CanaDream RV - Calgary からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Great experience from pick up to drop…
Great experience from pick up to drop off. Would definitely recommend and will rent again!
2025年9月1日
CanaDream RV - Calgary からの回答
Thank you for your review. We are happy you enjoyed your CanaDream experience and hope we can welcome you back in the future. It was a pleasure having you as our Guests.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。