Deal went smoothly with delivery according to timeline given. Staff were great with constant updates should there be arising issues. Item was solid, brand new and securely packed. A very trusted Selle... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’ve ordered multiple times through CMS, still have four to come down the line! Cannot fault anything to do with the company! Well boxed items, delivered on time or when stated. Easily accommodating... もっと見る
企業が回答しました
After a wait due to the release date being put back, ( not CMS fault) the model arrived and was very happy with detail of it. If anything could be improved I would say that a general email to custom... もっと見る
企業が回答しました
Great company, had a few issues at the start , but after a few emails , these guys got everything sorted & my products were delivered quickly & safely, will definitely use this company again
企業が回答しました
企業情報
当該企業による記述
We're the home of model cars. Everything from Minichamps to Kyosho and Solido, across a variety of scales - large availability of 1/18 and 1/43.
連絡先
10 York Rd, SE1 7ND, London, 英国
- 0161 818 7300
- sales@carmodelstore.co.uk
- carmodelstore.co.uk
4.6
優良
273件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
What I liked most was the efficient and…
What I liked most was the efficient and friendly communication. The delivered product was precisely what I wanted and it was delivered in perfect condition. Thank you again.
2025年3月3日
自発的なレビュー
Car Model Store からの回答
Your 5-star rating is a wonderful surprise. We're so happy to know that you enjoyed our service.
The products are amazing quality and we…
The products are amazing quality and we are very happy and would use again
2025年1月21日
自発的なレビュー
Car Model Store からの回答
Thank you for giving us a perfect score. Your positive feedback motivates us to continue providing excellent service.
Great first time experience
Great first time experience. Will definitely be purchasing more from this store. Items sent out promptly. Great prices. Highly recommended.
2025年1月6日
自発的なレビュー
Car Model Store からの回答
We're happy you enjoyed your experience! Thank you for the 5-star review.
A professional seller.
Article was delivered promptly and as advertised Nice to deal with a professional organisation. Well done.
2025年1月2日
自発的なレビュー
Car Model Store からの回答
We appreciate your kind words. We look forward to serving you again soon!
Very quick delivery and I would…
Very quick delivery and I would definitely order again
2025年1月4日
自発的なレビュー
Car Model Store からの回答
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Fast Delivery, Great Service
Fast Delivery, great service. Ordered a few times from CMS and fast delivery every time. Even ordered on Boxing Day, package was still with me on Monday 30th I think. Brilliant service.
2024年12月26日
自発的なレビュー
Car Model Store からの回答
We're so grateful for your 5-star feedback. It's a great reminder of why we do what we do.
Great service
Great service. I realised from my confirmation email I had ordered the wrong item. Called them up and had it changed in a minute. Received the order 2 days later. Brilliant.
2024年12月17日
自発的なレビュー
Car Model Store からの回答
Thank you for your kind words. We're glad we could quickly resolve the issue and that you received your order promptly. We appreciate your business!
DO NOT BUY
This company has provided me nothing but shocking service. I have had to continually chase for updates on my item for months and then when asking for a refund I never recieved it. I wasn't contacted to be told they had an issue and couldn't refund the original way and needed my account and sort code. I had to chase this again then provided the information. 5 days later and still not money. I am furious with the disgusting level of service this company has provided and they have pushed me past being understanding.
2024年12月23日
自発的なレビュー
Car Model Store からの回答
Please accept our sincerest apologies for the significant delays and frustrations you've experienced with your recent order and refund request. We understand your disappointment and frustration with the level of service you've received, and we sincerely apologize for the inconvenience this has caused.
We have reviewed your case and understand that you have not yet received your refund despite providing the necessary account information.
We have escalated this matter to our finance team for immediate attention. They will investigate the delay and ensure your refund is processed as quickly as possible. We will keep you updated on the progress of your refund and strive to improve our customer service in the future.
Brilliant selection of models great…
Brilliant selection of models great product and price excellent customer service 5star
2024年11月28日
自発的なレビュー
Car Model Store からの回答
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Excellent service always well packaged…
Excellent service always well packaged good quality items would just like to see more american muscle cars diecast 1.18
2024年12月2日
自発的なレビュー
Car Model Store からの回答
We appreciate your kind words. We look forward to serving you again soon!
Ho ricevuto un mail con l'offerta di…
Ho ricevuto un mail con l'offerta di acquisto di una gt 40 ma non acquisto perché non accettano il pagamento tramite PayPal
2024年11月18日
自発的なレビュー
Car Model Store からの回答
We apologize for the inconvenience. PayPal is an accepted payment method. Please try placing your order again. If you have the SKU of the GT40 you're interested in, please provide it so we can verify availability. For further assistance, please contact our customer support team.
Great shop
Great shop! Fast delivery to Spain. Thank you very much for Alonso F1 Burago!
2024年11月6日
自発的なレビュー
Car Model Store からの回答
Your kind review means a lot to us! We're pleased that the Alonso F1 Burago model made it to you in good time. Can't wait to help you with your next purchase!
Car Model Store からの回答
Thank you for your wonderful feedback! We're delighted to hear that both our product range and shipping speed met your expectations. Your support means a lot to us!
F1 Model
The F1 model I ordered turned up very quickly and the customer service was very helpful with selecting the right model.
2024年11月1日
自発的なレビュー
Car Model Store からの回答
Thank you for highlighting both our speedy delivery and helpful customer service! We're glad we could assist you in finding the perfect F1 model for your collection.
Outstanding Service and Quality Models!
The website was smooth to navigate, shipping was lightning-fast, and my order was securely packaged to perfection. Their customer service team went the extra mile, answering my questions with speed and care.
If you’re looking for a store that knows how to "shift gears" into excellence, this is it. I’ll definitely be cruising back here for more!
I love cars!
2024年11月16日
自発的なレビュー
Car Model Store からの回答
Thank you for such a detailed and enthusiastic review! We take pride in our secure packaging, responsive customer service, and smooth shopping experience. Your racing pun made us smile! We look forward to serving you again soon.
I’ve been buying from Car Model Store…
I’ve been buying from Car Model Store regularly, and I’ve always been really happy with them. They have a great selection of models, and the quality is always spot on. The customer service team is super helpful and quick to sort out any questions. Orders arrive on time and well-packaged, which I really appreciate. Overall, it’s been a great experience every time, and I’d definitely recommend them to anyone who’s into model cars!
2024年11月15日
自発的なレビュー
Car Model Store からの回答
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.
Love it
Love it! Great quality kit, fast delivery, my son is chuffed to bits! Ordering more for Christmas!
2024年10月17日
自発的なレビュー
Car Model Store からの回答
Your satisfaction is our top priority. Thank you for taking the time to share your positive feedback.
Good purchase experience. Quick delivery with good packaging.
I bought a pre-order Bburago F1 Aston Martin 1:43 and Spark Fernando Alonso helmet 1:5 from CMS.
I received the goods via Royal Mail Tracked 48 as soon as the stock became available. The goods come with good packaging as well.
2024年11月8日
自発的なレビュー
Car Model Store からの回答
We appreciate your kind words. We look forward to serving you again soon!
Love the models
Love the models. Attention to detail is excellent and delivered on time.
Great service.
2024年11月7日
自発的なレビュー
Car Model Store からの回答
We deeply appreciate you sharing your wonderful feedback and five-star review.
Really impressed on price and the cars…
Really impressed on price and the cars are larger that I expected.
Disappointed that the Ferrari hasn’t got a driver in the model when the Mercedes has 😔
The model is item 99900 F1-75 RC 1/12
2024年11月4日
自発的なレビュー
Car Model Store からの回答
Thanks for your review! We're glad you're happy with the prices and car sizes. Could you let us know which Ferrari model you purchased? We'd like to look into why it's missing a driver while the Mercedes has one. Your feedback helps us improve our products!
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