Delivery was agreed for 15th, but was made 6 days earlier (we were away), shippers left 45m2 of underlay on drive in rain for 6 days. Seller agreed to replace but would not take the soaking wet underl... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
EDIT: company refunded me additional cost of delivery and found out why outsourcing delivery company hadn't delivered at the first place. I received the order on the second day. Don't recommend. P... もっと見る
Can't fault this company will definitely use again. Really friendly staff(Jamie) followed up order with courtesy call. Delivery rates and product prices second to none. Large order placed and arrived... もっと見る
Two fellas from Tapi carpets Bognor Regis came to lay some vinyl flooring and i have to give praise where its deserved, these two fellas were excellent, the workmanship was brilliant. just to add, Chr... もっと見る
4.4
優良
913件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Underlay quality
I bought 2 rolls of 8 mm underlay. The first was perfect, the foam to the end quarter of the second was so thin that is was not usable. Otherwise good product.
2018年9月5日
自発的なレビュー
Underlay was fine but paid extra as I…
Underlay was fine but paid extra as I wanted fast delivery £15 for 1 roll and still was a week to be delivered
2018年8月31日
自発的なレビュー
Carpet Underlay Shop からの回答
Hi Barry,
I've just seen your Trust Pilot review and am sorry to hear it took so long to get to you. I see that you are way up North in Banff so I think I know what I will be told by the courier but I will look into it on Monday and come back to you with my findings.
Once again, sorry for the delay.
George, CUS Support.
Great service with quick delivery
2018年8月27日
自発的なレビュー
Easy to order
Easy to order. Delivered promptly and when it should. Good product .. it was a damaged roll at a cheaper price but the damage didn't cause any problems. Would have preferred a cheaper delivery cost.
2018年8月24日
自発的なレビュー
Fantastic service
2018年8月24日
自発的なレビュー
Excellent quality underlay and service
Excellent quality underlay and service. Easy to use and order online. Delivery was on time. No negative comments to make.
2018年8月23日
自発的なレビュー
Model of efficiency
Website easy to navigate, price competitive, and item delivered promptly. What more could you want?
2018年8月22日
自発的なレビュー
Great product
Great product, competitively priced compared to an inferior product being offered by the store where I got my laminate; and delivered promptly.
I'm happy
2018年8月22日
自発的なレビュー
Excellent service and good quality…
Excellent service and good quality underlay at a great price.
Good communications.
2018年8月21日
自発的なレビュー
Excellent and rapid service combined…
Excellent and rapid service combined with competitive pricing.
2018年8月17日
自発的なレビュー
Fantastic underlay and fast delivery
2018年8月14日
自発的なレビュー
Ordered quick and easily and received…
Ordered quick and easily and received emails/txt when the underlay was to be delivered. Very pleased with the quick service, will use again for other projects.
2018年8月13日
自発的なレビュー
Amended review
Sorry - I posted a very negative review meant for another site on this as Google SEO directed me to this as the review page, and due to my rage I never noticed. Anyway all my issues were with underlay-direct/Airluxe so I'd advise trying these guys instead to avoid my experience !.
@Carpet Underlay - thanks for flagging.
2018年8月10日
自発的なレビュー
Carpet Underlay Shop からの回答
Hi Damien, I have read your review and am horrified to hear your comments. I have investigated at my end have there is no one here who has any recollection of letting you down. PLEASE can you have a look again, we have only had one Damien who ordered on 2nd July, nothing since then.
I have been in the office all day and have not heard any phone calls that would suggest we have have let you down.
We are Carpet Underlay Shop, have one of our competitors let you down???
Kind Regards
George
Great company
2018年8月9日
自発的なレビュー
I am happy with the product...it does the job nicely.
I am happy with the product. I have an antique French 12ft x 9ft thin tapestry like carpet which was sliding around on my polished block floor. The 'Anti-Kreep Rug Underlay' has solved the problem nicely as well as giving a nice cushion effect to walk on. Hopefully, It will make life easier when I use the vacumm cleaner!
2018年8月9日
自発的なレビュー
Good communication for delivery times…
Good communication for delivery times etc. You do pay a lot for delivery so that would be exactly what I would expect. Shame they don’t have a cheaper option for delivery for the ones in no immediate rush? Happy with product. Exactly what I wanted and cheaper than same product, different brand . Didn’t get great advice when calling up for questions regarding where I was putting it but fitter reassured me that it was a good one for putting on the stairs
2018年8月8日
自発的なレビュー
Underlay has cut outs
Price was good however the underlay I got seemed very old stock. When I opened it up they had numerous cut outs which was taped back in. It didnt seem that great condition.
2018年8月6日
自発的なレビュー
Carpet Underlay Shop からの回答
Hi Mo, sorry for not replying. Was this the Timbertech 2 underlay? These are usually very heavy rolls and we make every attempt to see that they leave the warehouse in good condition. However, due to their weight, some delivery problems may occur.
I am really sorry that the product was not perfect, please get in touch if you feel we can do anything to rectify the issue.
Regards
George
Cloud nine underlay is the only way!!!
Cloud nine underlay is the only way! Excellent Quality, carpet layers love it & best price from here too ❤️
2018年8月2日
自発的なレビュー
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