Carticenyc レビュー 

Carticenyc からの回答

2026年4月7日

Thank you so much! 💎 We’re glad your Cuban link exceeded expectations and really appreciate your understanding with the mix-up — happy we could fix it quickly for you! 🙌

Thanks again for your support — we look forward to your next orders! ✨

Carticenyc からの回答

2026年4月2日

We’re so happy to hear that! ✨

It’s wonderful knowing you love your new jewelry—thank you for choosing us, and we can’t wait to delight you with your next purchase! 💙

Carticenyc からの回答

2026年4月2日

Hi Juan,

I’m really sorry to hear this — I can understand how disappointing it is to see fading after only a few wears, especially when you were enjoying how it looked at first. That’s definitely not the kind of durability we want you to experience.

Jewelry should hold up with normal use, and what you’re describing — fading, flaking, and discoloration — isn’t something you should be dealing with after just a few days. Your concern is completely valid, and I’m glad you brought it up.

We’d really like to take a closer look at this and make it right for you, whether that’s a replacement or a refund depending on what’s best in your case.

We definitely want to review this properly. Please email us at info@carticenyc.com
with your order details and a few photos of the chain and bracelet so our team can assess the issue and resolve this for you as soon as possible.

Thank you for your honesty — we appreciate you giving us the chance to fix this.

Carticenyc からの回答

2026年4月2日

Thank you so much for sharing your experience!

We’re thrilled to hear that everything arrived safely and that you’re loving the look, feel, and fit of your new set. It’s awesome to know this one might be your favorite so far—we truly appreciate your continued support and loyalty 💙

Carticenyc からの回答

2026年4月2日

Thank you for the kind words!

We’re so happy Sophie could help you find exactly what you were looking for, and that you love your purchase. Your support means a lot, and we can’t wait to serve you again soon! 💙

Carticenyc からの回答

2026年4月2日

Wow, thank you for sharing this!

We’re so glad our team could quickly help fix your order and turn a “butter fingers” moment into a smooth experience. Your kind words mean a lot—we’re always here to make things easy for you! 💙

Carticenyc からの回答

2026年3月28日 に更新

Thank you so much for your kind words and for giving us another chance! 💎 We truly appreciate your support and are so glad to hear you’re loving the jewelry and all the compliments ✨

Regarding your VIP status, no worries — please send us an email at info@carticenyc.com
and we’ll be more than happy to check and assist you with that 🙏

Thanks again for being part of the Cartice NYC family!

Carticenyc からの回答

2026年3月28日 に更新

Thanks so much! 💎 We’re glad Sophie could help you quickly and make things easy!

Carticenyc からの回答

2026年3月28日 に更新

Hi Randy,

Absolutely! Our pieces are iced out and made to shine ✨. We’re thrilled to hear you’re excited to join the “Chain Gang” 💎.

Thanks again for the support

Carticenyc からの回答

2026年3月28日 に更新

Hi Richardson,

Thank you so much for your kind words! We're thrilled to hear that you’re happy with the quality of our jewelry. We always aim to make your experience worth the wait.

Thanks again for your support — it truly means a lot to us!

Carticenyc からの回答

2026年3月28日 に更新

Hi William,

So glad you love the pieces! ✨ Your support means a lot.

Thanks again for being part of the Cartice NYC family!

Carticenyc からの回答

2026年3月28日 に更新

So glad your husband loved the watch! ⌚💎 We know it took a bit, but we’re thrilled it was worth the wait.

Thanks again for the support!

Carticenyc からの回答

2026年3月26日

Hi Joseph,

Thank you for sharing your experience — I completely understand your frustration. It’s disappointing to receive an item you like but can’t actually wear because of a defective clasp, and having to cover return postage can make a solution feel impossible. That’s not the experience we want for our customers, and I’m truly sorry for the inconvenience this has caused.

We absolutely take concerns like yours seriously. While we do offer return processes, it’s clear that the cost and effort shouldn’t become a barrier for fixing defective items. Your feedback is important, and we want to make sure this is reviewed properly so we can prevent situations like this in the future.

We definitely want to review this properly. Please email us at info@carticenyc.com
with your order details and any photos of the defect so our team can investigate and work on a resolution that allows you to enjoy your chain as intended.

Thank you for bringing this to our attention — we genuinely want to make this right for you.

Carticenyc からの回答

2026年3月28日 に更新

Hi there,

Thank you so much for your kind words! We’re really glad to hear that Sophie was quick, helpful, and able to resolve your concern in a smooth and stress-free way. That’s exactly the experience we aim to provide.

We truly appreciate your support and look forward to serving you again.

Carticenyc からの回答

2026年3月26日

Hi Quincy,

I’m really sorry you’re still waiting on your refund — I completely understand how frustrating that is, especially when you’ve already been expecting it for some time. Waiting without clear updates can feel really discouraging, and that’s not the experience we want for you.

In many cases, once a refund is initiated, it can take a few business days for the payment provider or bank to fully process and reflect it on your statement. That said, you shouldn’t be left wondering where things stand, and we’d really like to check this for you properly.

We definitely want to review this properly. Please email us at info@carticenyc.com
with your order details and proof of purchase so our team can check the status of your refund and make sure this gets resolved for you as soon as possible.

Thank you for your patience — we’ll do our best to take care of this for you.

Carticenyc からの回答

2026年3月28日 に更新

Thanks so much! 💎 We’re thrilled you love the quality of our pieces.

Carticenyc からの回答

2026年3月26日

Hi Karl,

Thank you for sharing your feedback — I completely understand your disappointment. Receiving a mystery box that doesn’t meet your expectations can feel frustrating, especially when you were hoping for more variety or higher-value items. That’s not the experience we want for our customers.

Your feedback is important to us, and we take it seriously. It helps us improve the selection and quality of items in our mystery boxes so future customers have a better experience.

We definitely want to review this properly. Please email us at info@carticenyc.com
with your order details and any photos if possible, so our team can look into this and discuss a resolution to help make things right for you.

We appreciate you bringing this to our attention and hope we can improve your experience in the future.

Carticenyc からの回答

2026年3月28日 に更新

So glad you love it! 💎 Looks great, feels great — that’s what we like to hear!

Carticenyc からの回答

2026年3月28日 に更新

Thank you so much for your kind words! 💎 We’re thrilled to hear you loved the quality of your jewelry and that it arrived on time — it really means a lot to us.

Thanks again for your support!

Carticenyc からの回答

2026年3月28日 に更新

Thank you so much for your kind words! 💎 We’re thrilled to hear your son loves his new drip 💧 — it really means a lot to us.

Thanks again for your support!