レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Same issues with other fellow Robloxian here. I purchased a 15$ card and it direct me to a page that doesn’t work with the message “cannot display card at the moment” if it’s an issue on the compa... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

2025 - Bought a gift card 2026 - Realized that my friend didn't use it because he cant. I tried it on my own, I cant. Asked customer service and they made us try on different devices, emails, inter... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

I used this site a few times years ago with no issue and recently decided to give it another try and make an order. First I tried paying with Revolut. For some weird reason, they cancelled it... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

I ordered a $10 Roblox card through CashStar, and never received the code or confirmation email. I contacted support and never got an email back, even after a whole week of waiting. I’ve been scamm... もっず芋る

䌁業が回答したした

䌁業情報

  1. ビゞネス サヌビス

さたざたな倖郚゜ヌスから提䟛された情報

CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.


連絡先

  • Middle Street 129, 04101, Portland, 米囜

  • cashstar.com

1.2

ひどい

TrustScore 5段階評䟡の1

786件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

1.2

すべおのレビュヌ

(786)

過去12か月のレビュヌ数: 158ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Prizeout uses them to distribute casino


Prizeout uses them to distribute casino winnings. I have an issue with an E-Card they sent me. CashStar has a support form on their site that simply doesn't work. It just keeps saying to try again. There is no way to contact them.

2026幎4月5日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Dear Tom,

We’re sorry to hear about the frustration you experienced and appreciate you taking the time to share this feedback. We understand how concerning it can be when an e‑card related to casino winnings distributed via Prizeout isn’t working as expected, especially if our support form did not load properly and repeatedly asked you to try again. That’s certainly not the experience we want for our customers, and we apologize for the inconvenience. We’d like the opportunity to look into this and help resolve the issue, but we’ll need to gather your details first—please check for an email from noreply.notifications@trustpilot.com and reply directly to it so we can connect your review to your order and assist you further.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 04/12/2026:**

Hello Tom, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
CashStar Team.

5぀星のうち1の評䟡

Refus de remboursement

J'ai acheté une carte cadeau sur ce site mais ai dû demander un remboursement 7 jours aprÚs. On me demande de confirmer ma demande, ce que je fais le jour même. AprÚs cela, pas de nouvelle et pas de remboursement non plus.
Je demande des explications, on me demande de reconfirmer ma demande.
On me me fait miroiter deux fois un remboursement puis finalement non, on m'explique qu'il y a un délai de 14 jours à compter de l'achat pour demander un remboursement, et que j'ai dépassé ce délai.
Cela fait trois semaines que ça dure et j'ai beau expliquer par a + b que ma demande initiale respectait largement le délai de 14 jours, on me refuse tout remboursement.
En conclusion, service client lamentable qui vous noie de réponses contradictoires pour gagner du temps et éviter d'avoir à rendre de l'argent.

Je me permets de faire une mise à jour de mon avis datant d'il y a plus de deux mois, étant donné que l'entreprise a demandé plus de précisions pour me contacter. Que s'est-il passé depuis ? ...Rien !
Je n'ai en effet jamais été contactée et donc jamais été remboursée.
Je rebondis d'ailleurs sur la réponse de l'entreprise à cet avis et l'usage du verbe "estimer"... je n'ai rien estimé du tout et ai au contraire donné des dates et délais précis. Par contre, le service client ne s'est pas gêné pour estimer et sous-entendre que j'essayais de les voler.
Merci bien, je ferai autrement pour mes prochains cadeaux.

2026幎4月3日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Nous sommes désolés de votre frustration et prenons bien note de votre expérience concernant votre demande de remboursement, les délais évoqués et les informations contradictoires que vous mentionnez. Nous comprenons combien cette situation peut être décevante, en particulier lorsque vous estimez avoir respecté le délai prévu. Afin de pouvoir vérifier votre dossier et vous aider plus précisément, nous avons besoin de certaines informations personnelles qui ne peuvent pas être collectées publiquement. Nous vous invitons donc à consulter et répondre à l’email envoyé par noreply.notifications@trustpilot.com, ce qui nous permettra de poursuivre l’analyse de votre demande et de vous assister au mieux.

Maurice V.
Team CashStar

5぀星のうち1の評䟡

Ordered two gift cards for Roblox

Ordered two gift cards for Roblox. Both flagged for 'suspicious activity' even though I have ordered things from then before. The refunds are not instant and from what I see in the replies do not happen at all. Horrible company.

2026幎3月29日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Dear Frog,

We’re sorry to hear about the frustration you experienced with your Roblox gift card orders being flagged for suspicious activity, especially since you’ve successfully ordered with us before, and we understand how concerning it is to feel unsure about the refund process. We truly appreciate you taking the time to share this feedback, and we want to make sure we look into your specific case so we can help resolve it. To move forward, we’ve sent you an email from noreply.notifications@trustpilot.com so we can securely gather the details needed to review the issue and assist you directly—please check your inbox (and spam/junk folder just in case), and we’ll continue supporting you from there.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 04/02/2026:**

Hello Frog, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.

Warm regards,
Josh R.
CashStar Team.

5぀星のうち1の評䟡

Achat d’une carte cadeau de 50€ mail de


Achat d’une carte cadeau de 50€ mail de confirmation aprÚs débit de la carte, et deuxiÚme mail dans la foulée pour me dire qu’il ne peuvent pas traiter ma demande !! C’est quoi ce bordel
 on ne sait ni pourquoi, ni ce qui doit être fait par la suite !

2026幎3月27日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Bonjour, nous sommes sincÚrement désolés pour la confusion et la frustration que vous avez rencontrées. Nous comprenons que votre carte a été débitée, que vous avez reçu un e-mail de confirmation, puis un second message indiquant que la commande ne pouvait pas être traitée sans explication claire sur la suite. Afin que nous puissions vérifier la situation et vous aider au plus vite, merci de consulter l’e-mail envoyé par noreply.notifications@trustpilot.com et d’y répondre avec les informations demandées. DÚs réception, notre équipe fera le nécessaire pour vous assister.

Maurice V.
Team CashStar.

**MISE À JOUR DE CASHSTAR.COM – 31/03/2026**
Nous sommes désolés de ne pas avoir réussi à vous contacter. Nous vous avons envoyé un e-mail depuis l'adresse noreply.notifications@trustpilot.com pour vous demander vos coordonnées afin de pouvoir vous apporter une assistance complémentaire ; toutefois, nous n'avons reçu aucune réponse de votre part. Si vous avez toujours besoin d'aide, veuillez nous appeler au 1-855-741-1209 ; notre équipe se fera un plaisir de vous assister.

Maurice V.
Team CashStar.

5぀星のうち1の評䟡

Incredibile che con tante segnalazioni


Incredibile che con tante segnalazioni su il pessimo sistema di pagamento spesso andate storte per fare l'ordine... Comunque i soldi 💞 si lo prendono. Dovrebbe essere chiusa questa piattaforma. Non va bene truffare la gente.

2026幎3月18日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Ciao Herson,

Ci dispiace sinceramente per la sua esperienza con il processo di pagamento. Comprendiamo quanto sia frustrante vedere un addebito apparente mentre l’ordine non va a buon fine e la preoccupazione che ne deriva. Vogliamo indagare immediatamente e aiutarla a risolvere: per tutelare la sua privacy su Trustpilot le abbiamo inviato una richiesta di informazioni dall’indirizzo noreply.notifications@trustpilot.com. La invitiamo a controllare posta in arrivo e spam e a rispondere a quel messaggio con eventuale numero d’ordine, indirizzo email utilizzato e data dell’operazione, così potremo verificare pagamenti non riusciti, rimborsi e lo stato dell’ordine. Il nostro obiettivo Ú garantire un servizio sicuro e trasparente e trovare una soluzione nel più breve tempo possibile.

Maurice V.
Team CashStar.

**AGGIORNAMENTO DA CASHSTAR.COM – 20/03/2026**

Grazie mille per aver condiviso con noi i tuoi dati di contatto. Il nostro team sta lavorando attivamente al tuo caso e dovresti ricevere un aggiornamento a breve. Apprezziamo i tuoi commenti e speriamo di risolvere la questione con tua piena soddisfazione, al fine di ristabilire la tua fiducia nel nostro servizio.

Maurice V.
Team CashStar

5぀星のうち1の評䟡

ho fatto un acquisto di una gift card


ho fatto un acquisto di una gift card 60€ mi hanno preso i soldi e hanno detto che la gift card non Ú stata elaborata e che verrò rimborsato, ma del rimborso neanche la vista. #CNPZDUSPGB3 Ú il codice ordine.

2026幎3月16日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Daniel, ci dispiace molto per l’esperienza negativa che ha descritto riguardo al Suo acquisto da 60€, soprattutto per il fatto che l’ordine non sia stato elaborato e che il rimborso non Le sia ancora arrivato. Vogliamo aiutarLa il prima possibile: La invitiamo a controllare l’e‑mail inviata da noreply.notifications@trustpilot.com, dove Le chiediamo alcune informazioni necessarie per verificare lo stato dell’ordine #CNPZDUSPGB3 e procedere con l’assistenza. Non appena avremo i Suoi dati, potremo approfondire e risolvere la situazione.

Josh R.
CashStar Team.

**AGGIORNAMENTO DA CASHSTAR DEL 18/03/2026:**

Ciao Daniel, grazie mille per aver condiviso i tuoi dati di contatto con noi. Il nostro team sta lavorando attivamente al tuo caso e riceverai presto un aggiornamento. Apprezziamo i tuoi commenti e speriamo di risolvere questo caso in modo soddisfacente per riconquistare la tua fiducia nel nostro servizio.

Cordiali saluti,
Josh R.
Team CashStar.

5぀星のうち1の評䟡

Stole my PlayStation gift card and shared my private info!

Stole my PlayStation gift card and shared my real name and location!

I bought a gift card but I didn’t know you couldn’t buy one for someone in a different country. I tried to get support to transfer the card to me instead then. Email support kept telling me the issue was fixed but I could never access the gift card. THEN they sent an email with my personal info (name, location, etc) to my friend! I never wanted that shared!!

I did a chat with cashstar/playstation, and they told me they needed the number, which I was never given since I didn’t redeem the gift card in the first place. They took 10 minutes for every reply and were rude, insinuating I didn’t understand. They never resolved my issue, and said I needed to talk to cashstar- which is who I was talking to!

Absolute SCAM of a company that will steal your money, give you the runaround, and will leak your personal info! I will NEVER buy a PlayStation gift card again!!

2026幎3月14日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Hi there,

We are very sorry to hear about your experience and understand how frustrating and concerning this situation feels, especially regarding access to the gift card, the support interactions, and your concerns about personal information being shared. We take allegations of unauthorized charges, data privacy issues, and poor service very seriously and would like the opportunity to review what occurred and assist further. To continue, please check your email for a message from noreply.notifications@trustpilot.com and respond directly to it so we can securely gather the details needed to investigate and work toward a resolution.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR.COM 03/18/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.

Maurice V.
CashStar Team.

5぀星のうち1の評䟡

I purchased an ecard for Sephora

I purchased an ecard for Sephora. It took my money and never processed the card. Their customer service number just claims to expedite the issue and nothing gets resolved. FRAUD

2026幎3月6日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Dear Lisa,

We are very sorry to hear about the trouble you experienced with your Sephora eGift Card order and understand how frustrating it is when a purchase doesn’t process as expected. We appreciate you letting us know, and we want to review this urgently so we can resolve it for you. Please check your email for a message from noreply.notifications@trustpilot.com, as we reached out to gather the information needed to look into your order and assist you further.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 03/12/2026:**

Hello Lisa, we're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. However, if you still need assistance, please call us at 1- (469) 312-0084; our team will help you.

Warm regards,
Josh R.
CashStar Team.

5぀星のうち1の評䟡

No gift card access and no response

Bought a gift card on black Friday deal, I have never been able to access it nor the bonus gift card. It is actual theft, you can't contact them, I have tried a few different ways since the end of Nov last year and had no response at all. How they are allowed to operate I don't know. Blatant thieves.

2025幎11月23日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Dear Rebecca,

We’re truly sorry to hear about the difficulties you’ve experienced accessing both your Black Friday gift card and the bonus card, and we understand how frustrating this has been after trying to reach us multiple times without success. Your feedback is important to us, and we appreciate you taking the time to share your concerns publicly. To assist you further and resolve this as quickly as possible, please check for an email from noreply.notifications@trustpilot.com, as we’ve reached out through Trustpilot to securely gather the information needed to look into your order. We’re committed to helping get this sorted for you.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 03/08/2026:**

Hello Rebecca, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
CashStar Team.

5぀星のうち1の評䟡

Let down

Claims they will send out gift cards im 24 hrs its been 5 days such a let down for my 10 year old sister

2026幎2月22日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Hello,

Thank you for taking the time to share your experience, and I’m truly sorry to hear about the delay—especially knowing this gift was meant for your 10‑year‑old sister. We understand how frustrating it is when something intended to bring joy ends up causing disappointment. We’d like to look into this right away and help get this resolved as quickly as possible. Please check your inbox for an email from noreply.notifications@trustpilot.com, as we’ve reached out through Trustpilot to securely collect the information we need to assist you further.

Warm regards,
Josh R.
CashStar Team.

5぀星のうち1の評䟡

Spent $15.00 on a roblox eGift Card


Spent $15.00 on a roblox eGift Card only to take my money and not give me what I paid for? You really need to fix the validation process if it keeps "cancelling" orders yet not returning even a cent of what was paid. I just wanted some robux.

2026幎2月12日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Hello there,

Thank you for sharing your experience, and I am very sorry to hear that your Roblox eGift Card order was canceled and that you did not receive what you paid for. This is certainly not the experience we want for our customers. In order for us to look into your purchase and assist you further, please check your email for a message from noreply.notifications@trustpilot.com where you will find our request for your details. Once we receive that information, we will be able to investigate and help resolve this as quickly as possible.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR.COM 02/14/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
CashStar Team.

5぀星のうち1の評䟡

Carta regalo acquistata ma non ricevuta!

Ho acquistato una carta regalo da 80€, ho ricevuto una mail di conferma dell'ordine e subito dopo un'altra che riporta che non sono riusciti a elaborare l'ordine. I soldi sono stati però scalati dalla carta e richiedo un rimborso. Il numero dell'ordine Ú #CND6AP5A5Y.

2026幎2月12日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Ci dispiace molto per l’inconveniente con il suo acquisto da 80€ e capiamo la frustrazione per l’addebito in presenza di un ordine non elaborato. Per verificare rapidamente il pagamento e procedere con l’assistenza e il rimborso se dovuto, la invitiamo a controllare e rispondere all’email inviata da noreply.notifications@trustpilot.com, così potremo raccogliere in modo sicuro i dati necessari e risolvere il caso al più presto.

Maurice V.
CashStar Team.

**AGGIORNAMENTO DA CASHSTAR 17/02/2026**
Ci dispiace non essere riusciti a contattarti. Ti abbiamo inviato un'e-mail da noreply.notifications@trustpilot.com chiedendoti i tuoi dati di contatto per poterti assistere ulteriormente, ma non abbiamo ricevuto risposta. Se hai ancora bisogno di assistenza, chiamaci al numero 1-855-741-1209; il nostro team ti aiuterà.

Maurice V.
Team CashStar

5぀星のうち1の評䟡

Did not refund scammed out of 100 euro

Terrible experience was charged and not offered a refund got scammed out of 100 euro please never use this platform. The 1.2 stars is more than it should be i think it should be 0!!!!

2026幎2月10日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Dear Thames,

Thank you for sharing your feedback with us, and we’re truly sorry to hear about your experience—this is never what we want for our customers. We understand how upsetting it must feel to be charged and not receive the resolution you expected, and we want to make sure we look into this further so we can assist you properly. To protect your information, we’ve reached out through the Trustpilot email system, so please check your inbox (including spam/junk folders) for a message from noreply.notifications@trustpilot.com. Once we receive your details through that secure channel, we’ll be able to investigate and work toward a solution as quickly as possible.

Warm regards,
Josh R.
CashStar Team.

5぀星のうち1の評䟡

Geen terugbetaling

Ik heb voor de verjaardag van mijn vriend (die in Denemarken woont) een Playstation gift card gekocht ter waarde van 50 euro. Nergens was het voor mij duidelijk dat je de card niet mag inruilen op een Playstation die in het buitenland geregistreerd staat. Ik heb contact opgenomen met de live chat van Cashstar en er werd mij verteld dat de situatie geescaleerd werd, en dat ik binnen 1-2 dagen een mail zou krijgen en het geld terug zou hebben. Dit is niet gebeurd. Ik zou voorzichtig zijn met hier bestellen.

2026幎2月6日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Beste klant, bedankt dat u uw ervaring met ons deelt. Het spijt ons te horen dat de PlayStation‑cadeaukaart niet bruikbaar was vanwege regionale beperkingen en dat u nog geen vervolgbericht hebt ontvangen nadat uw case via de live chat werd geëscaleerd. We willen dit graag zo snel mogelijk voor u oplossen. Controleer alstublieft uw inbox, inclusief de map met ongewenste e‑mail, voor een bericht van noreply.notifications@trustpilot.com zodat we uw gegevens kunnen opvragen en u verder kunnen helpen. We staan klaar om dit recht te zetten.

Maurice V.
CashStar Team.

**UPDATE VAN CASHSTAR 02-10-2026**

Hartelijk dank voor het delen van uw contactgegevens. Ons team werkt actief aan uw zaak en u ontvangt binnenkort een update. We stellen uw opmerkingen zeer op prijs en hopen deze zaak naar uw tevredenheid op te lossen, zodat u weer vertrouwen in onze service krijgt.

Maurice V.
CashStar Team.

5぀星のうち1の評䟡

⚠ ATTENTION ARNAQUE CARTE CADEAU


⚠ ATTENTION ARNAQUE CARTE CADEAU CASHSTAR ROBLOX ⚠ WARNING SCAM GIFTCARDS ROBLOX ⚠ Ma fille s'est fait voler 60 euros par Roblox, elle n'a jamais reçu les 4500 Robux lors de l'activation ⚠ malgré toutes les preuves il refuse de rembourser (''NOUS VOUS AVONS BIEN ENVOYÉ LA CARTE'' OUI SAUF QU'ELLE N'A PAS CRÉDITÉ LES ROBUX !!! UNIQUEMENT LEUR CADEAU NUMERIQUE DE M**** !) je vais prévenir un maximum de monde de ce racket organisé destiné à voler des enfants, c'est une honte ⚠
#CNPZDUJATBK

Réponse à votre commentaire :
▶Mais quel culot vous avez ! Oser prétendre que vous voulez plus d'informations pour m'aider alors que premiÚrement vous avez la référence de la commande juste au-dessus, et deuxiÚmement nous avons eu plusieurs échanges durant lesquels vous n'avez eu de cesse de faire semblant de ne pas comprendre.
Inutile de vous dire que vos belles paroles je m'en passe à présent, j'ai déposé une plainte auprÚs de la DGCCRF ainsi que auprÚs de ECONSUMER.GOV et je ne vais pas en rester là j'ai commencé à témoigner de tout cela sur tous mes réseaux et je ne suis pas prêt de m'arrêter vous avez osé voler une enfant vous allez le regretter. Croyez bien que vous allez perdre plus d'argent qu'elle dans cette histoire.

2025幎12月24日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Bonjour, merci d avoir partagé votre expérience et nous sommes vraiment désolés pour les difficultés rencontrées avec votre carte cadeau Roblox. Nous souhaitons examiner votre cas plus en détail afin de vous aider au mieux. Pour poursuivre l assistance, merci de consulter l email envoyé par noreply.notifications@trustpilot.com afin de nous fournir les informations nécessaires. Une fois reçues, nous pourrons analyser la situation et vous accompagner rapidement.

Maurice V.
Team CashStar

5぀星のうち1の評䟡

Avoid e-gift cards.

Had to deal with Cashstar to get refunds on unused Starbucks cards.

The process could not have been more painful. One challenge is that it appears the customer service center for Canada is based in Mexico or Central America so communicating in English can be challenging.

That's not the employee's fault, these are just people trying to do their job, that's Cashstar's fault.

They were doing their best to speak English, and their English is way better than my Spanish, but it's still rough which makes basic communication and resolution much more difficult.

After giving me the runaround for a couple hours, gift cards can't be refunded, they are final sale, blah, blah, blah, you have to talk to Starbucks (Starbucks says you have to to talk to Cashstar - the old run around, works every time), they ultimately cancelled and refunded several gift cards, but only after I threatened to escalate.

They then refused to refund two gift cards that were part of the same group and said they had zero value. Originally they said it was because they were too old, but the reasons just kept changing.

Will I be buying Starbucks gift cards again? Ummm....no, and I'm going to take a couple years off Starbucks too - so 75 bucks in refund for gift cards that were never used will cost Starbucks Net Present Value - at least 10K.

Not a good trade, but hey, what do I know about business.

2026幎1月29日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Hello Craig,

Thank you for taking the time to share your experience with us. We are truly sorry to hear about the challenges you encountered while seeking assistance with your unused Starbucks eGift Cards, and we understand how frustrating communication issues and conflicting information can be. Our team aims to provide clear and efficient support, and it is disappointing to learn we fell short of that standard in your case. We would like to look into this further and assist you directly, so please check for an email from noreply.notifications@trustpilot.com where we have requested your information in order to investigate and help resolve this matter.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR 02/03/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.

Maurice V.
CashStar Team.

5぀星のうち1の評䟡

Purchased 2 x $25 egift cards

Purchased 2 x $25 egift cards, only one worked.....contacted tech support, they said too bad, the gift cards had been emailed.

Will not buy from them again.... do not use.

2025幎12月21日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Hello Shane,

Thank you for sharing your experience. We are very sorry to hear that one of your egift cards did not work and that your interaction with support left you feeling unsupported. We truly want to resolve this for you. Please check your email inbox, including your spam or junk folder, for a message from noreply.notifications@trustpilot.com so we can securely collect the information needed to assist you further. We look forward to helping make this right.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR 02/03/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.

Maurice V.
CashStar Team.

5぀星のうち1の評䟡

Giftcard issue

Earlier today I purchased a gift card, but I never received the gift card code. I also have not received any refund. I checked my email (including spam) and my account, and there is nothing there.

What makes this more frustrating is that I contacted customer support and have not received any response at all. The payment went through successfully, but there has been no follow-up or resolution.

I would appreciate CashStar reviewing this transaction and either sending the gift card code or issuing a full refund as soon as possible.

2026幎1月28日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Hello Mako,

Thank you for sharing this with us, and I am very sorry for the inconvenience you have experienced with your recent gift card purchase and the lack of follow up. We want to help resolve this as quickly as possible. Please check your email inbox, including your spam or junk folders, for a message from noreply.notifications@trustpilot.com since we need to securely gather your information in order to review the transaction and provide the appropriate resolution. We look forward to assisting you further.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR 02/03/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.

Maurice V.
CashStar Team.

5぀星のうち1の評䟡

Non Ú arrivato il codice di una card


Non Ú arrivato il codice di una card psn di 10€, attendo risposte. Codice ordine CND6AUCFF6.

2026幎1月22日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Ciao, grazie per la tua recensione a 5 stelle e per averci segnalato il problema. Ci dispiace che il codice della tua card PSN da 10€ non sia arrivato e siamo pronti ad aiutarti. Per poter procedere con la verifica ti chiediamo gentilmente di controllare la tua casella email e rispondere al messaggio inviato da noreply.notifications@trustpilot.com, cosi potremo raccogliere le informazioni necessarie e assisterti al meglio.

Maurice V.
Team CashStar

5぀星のうち4の評䟡

I bought a 100 gbp PS gift card

I bought a 100 gbp gift card for PlayStation. It worked all well at the end and the credit was added properly, but I found it weird that I was not asked for my email - I've just received a link to the gift card (if I closed or refreshed my browser it would just disapear).

2026幎1月9日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Hello Janko,

Thank you for sharing your feedback and for leaving us a 4‑star review. We are glad to hear that your 100 GBP PlayStation gift card worked properly and that the credit was added without any issues. We understand your concern about not being asked for your email and receiving the gift card link directly, and we appreciate you pointing this out. Delivery methods can vary depending on how the order is completed, but your comments help us identify opportunities to improve the experience. If you have any questions or need support in the future, our team is always ready to assist.

Regards,
Maurice V.
CashStar Team.

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