レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

Same issues with other fellow Robloxian here. I purchased a 15$ card and it direct me to a page that doesn’t work with the message “cannot display card at the moment” if it’s an issue on the compa... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

2025 - Bought a gift card 2026 - Realized that my friend didn't use it because he cant. I tried it on my own, I cant. Asked customer service and they made us try on different devices, emails, inter... もっず芋る

䌁業が回答したした

5぀星のうち2の評䟡

I used this site a few times years ago with no issue and recently decided to give it another try and make an order. First I tried paying with Revolut. For some weird reason, they cancelled it... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

I ordered a $10 Roblox card through CashStar, and never received the code or confirmation email. I contacted support and never got an email back, even after a whole week of waiting. I’ve been scamm... もっず芋る

䌁業が回答したした

䌁業情報

  1. ビゞネス サヌビス

さたざたな倖郚゜ヌスから提䟛された情報

CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.


連絡先

  • Middle Street 129, 04101, Portland, 米囜

  • cashstar.com

1.2

ひどい

TrustScore 5段階評䟡の1

786件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 100に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

1.2

すべおのレビュヌ

(786)

過去12か月のレビュヌ数: 158ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち3の評䟡

CashStar DOES Meaningfully Respond to Issues Via Public Forums.

EDIT (1/18/25): I have raised my rating to 3 stars from 1 after a full refund by CashStar of the original purchase price. Unfortunately I cannot give a more positive rating at this time for a couple reasons. It took more effort to rectify this than a simple initial request. Secondly the offering of the bonus value in the form of a half dozen "bonus cards" explicitly labeled as "Not Gift Certificates" so that their use could be severely restricted to a tiny subsection of theater concessions and not general use with Cinemark as was expected. I will in future ensure the missing terms of purchase and use are present (they weren't) first in general with gift cards and hope to find use for CashStar's services which in past have been good. This was a satisfactory solution on CashStar's part and I thank them for it.
__________________________________________________________

My "bonus cards" electronically sent along with my purchased Cinemark gift cards turned out to not only have a 2 month expiry period, but could ONLY BE USED FOR CONCESSIONS. Those were the only reasons I bought gift cards. I have purchased these in the past since I use them for movie tickets, and no such restrictions existed. No mention was made at point of sale. These also cannot be used for merchandise or alcohol.

Their "customer service line" never picks up, even after hours on hold, and I learned why. They did send back a prompt email via their online form request. A cheery note with tons of bizarre, irrelevant emoticons explained "Gift card sales are considered final because once they’re issued, there’s no way to confirm if they’ve been used." This is clearly untrue since both the user and the theater can check the balance at any time.

2026幎1月10日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Hello there,

Thank you for sharing your feedback. We understand your concerns regarding the restrictions on bonus cards and the experience you had with our support channels. We truly want to assist you further and clarify this situation. Please check your email from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to resolve this for you.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR 01/14/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
CashStar Team.

5぀星のうち1の評䟡

Gift card fraud

I have a giftcard from Boots.com sold by this company. I have had approximately 15 contacts with Boots via email, telephone and social media. They have refused outright to provide any assitance with serval members of staff admitting that BOOTS HAVE PROVIDED THEM WITH NO TRAINING TO ADDRESS SUCH ISSUES. they have been completely clueless, passing me from one agent to another, none with an answer or solution. they have directed me to contact CASHSTAR directly, which i have attempted to do via their website. I have clearly outlined the problem, and indicated that i just want to use the giftcard that I am legally entitled to. they have flatly ignored my correspondence. I am left out of pocket WITH NO ACCESS TO ANY SUPPORT OR ACCOUNTABILITY FROM EITHER BOOTS.COM OR CASHSTAR. AVOID BOTH.

2025幎10月27日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Dear Helen,

Thank you for sharing your experience. We’re truly sorry to hear about the difficulties you’ve encountered and the frustration this has caused. Your feedback is important to us, and we want to make this right. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to assist you further. Once we have your information, we’ll work to resolve this promptly.

Warm regards,
Josh R.
CashStar Team.

5぀星のうち1の評䟡

Absolute scammers and Thieves DO NOT BUY!!!

Absolute scammers!
Friend got me a 50 dollar e-gift through the official roblox site. Guess what? It never came. Checked with support and they said they declined it. Funny cause the bank didnt. 50 bucks approved and no card hours later. They promised that they would escalate it. I know they will probs respond to this saying "Oh were sorry and well email you" I promise you if they do I will delete the review and leave a 5 star one. They probably Will never. Its beyond me how they have any sort of partnerships. I will pursue this until its resolved. Beware though that they charge you but claim they did not AND THEN... Nothing will happen. They count on little kids buying it with there allowance. It speaks volumes that they have over 1000+ 1 star negative reviews across 3 reviewing platforms. Thieves and Scammers that have no shame in lying. Oh and support was useless.

2026幎1月10日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Dear Faze,

Thank you for sharing your experience with us. We’re very sorry to hear about the issues you encountered and understand how frustrating this must be. We’d like to review your order and work toward resolving this as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to assist you further. Your feedback is important to us, and we appreciate the opportunity to make this right.

Warm regards,
Josh R.
CashStar Team.

5぀星のうち1の評䟡

Appalling experience using this Company

Had the most appalling experience with this company. I bought 2 gift cards from them as Christmas presents for my grandson and actually thought I was dealing with PlayStation from the representation in the advertising. The order said I could get a refund up to 14 days after purchase if I hadn’t redeemed the codes.

I subsequently decided to ask for a refund as my grandson’s preferred the cash and emailed to request this. I was shocked when Cashstar responded saying they didn’t give refunds. I contacted PlayStation on their suggestion and they said they couldn’t help but gave me a reference for Cashstar confirming I had not used the codes.
Cashstar still refused to give me a refund and told me to go to my bank.

I feel this company has totally misrepresented the guarantee on their paperwork about my right to a refund and PlayStation are benefiting from this disreputable company.

You use them at your peril and if anything goes wrong they will never give you your money back.
12/01/2026
I have now had a response from this terrible company. This is what it said on my order about refunds:
Cancellation: You can cancel your purchase within 14 days from the date of purchase and receive a refund, provided that you have not redeemed the code. To request a refund contact us. Nothing in this email affects any rights you may have under local applicable law in respect of refunds for faulty products.

I therefore asked for a refund and DID NOT redeem the codes. This is what this company emailed me today:

Hi X

We are following up regarding your previous refund request for order XX. Please note that this case was previously escalated and reviewed. The resolution determined that a refund cannot be honored because the balance is not reflected in the order.

As outlined in our policy, there is a strict no-refund policy once eCards have been viewed. Due to this situation, we are unable to issue a refund.

We truly understand how frustrating this may be, and we appreciate your patience throughout this process. You are welcome to dispute the charges directly with your bank if you wish to pursue this further.

If you have any questions or need additional clarification, please reply to this email and we will be happy to assist you.

Thank you again for your understanding.

Warm regards,

Client Experience Specialist ll


2026幎1月10日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Dear Josephine,

Thank you for sharing your experience with us. We’re truly sorry to hear about the frustration this caused and understand how disappointing this situation must feel. We’d like to review your case in detail and see how we can assist further. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary information to look into this for you. Your feedback is important to us, and we appreciate the opportunity to make things right.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 01/12/2026:**

Hello Josephine, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
CashStar Team.

5぀星のうち1の評䟡

Nonostante abbia pagato e sul sito self


Nonostante abbia pagato e sul sito self service la carta risulta acquistata non ho mai ricevuto i codici.

Il servizio clienti continua a dire che l'ordine risulta non andato a buon fine ma Ú certamente una truffa

2026幎1月7日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Ciao Italo,

Ci dispiace sapere della tua esperienza. Vorremmo aiutarti a risolvere il problema, ma abbiamo bisogno di alcune informazioni aggiuntive. Ti invitiamo a controllare la tua email per un messaggio da noreply.notifications@trustpilot.com e rispondere alla richiesta di dettagli. In questo modo potremo assisterti al meglio e chiarire la situazione."

Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR 01/13/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.

Maurice V.
CashStar Team.

5぀星のうち1の評䟡

Thieves! Terrible Customer Service

I wish there were an option to give zero stars. I ordered a gift card on December 12th, and it stated that it would be sent via next-day delivery with USPS. Christmas came and went, and I never received the card.

I contacted them at the end of December to follow up, and they told me to wait 15 business days due to Christmas traffic. It is now January 9th, and after contacting them again, I was told it can take up to 20 business days and that I should continue waiting!

I asked them to cancel the physical card and send a digital gift card instead, but they completely ignored that request. They have happily taken my money and delivered nothing. $250 gone!

I am furious at this appalling customer service!

UPDATE:
As you can see they offered to send an email to resolve this issue. However, not only did I never receive that email, they are claiming they cant help me because I didn’t reply. Just avoid them!

2026幎1月9日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Hello Nourah,

Thank you for sharing your feedback. We’re truly sorry for the delay and the frustration this has caused. We’d like to assist you further and resolve this as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather some details to help you with your order. We appreciate your patience and look forward to making this right.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR 01/13/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.

Maurice V.
CashStar Team.

5぀星のうち1の評䟡

Cashstar legitime ?

Bonjour, j'ai acheté pour 50 € de cartes cadeaux sur le site PlayStation, qui m'a redirigé vers Cashstar. Au moment du débitsur mon compte un message d'erreur m'a indiqué qu'il y avait un problÚme. Est-ce une arnaque ? Vais-je vraiment être remboursé ou dois-je porter plainte ? Je voulais acheter un jeu en promotion sur le Play Store, et son prix ne sera plus le même le 8 de ce mois inadmissible !!

2026幎1月5日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Bonjour, merci d’avoir partagé votre expérience. Nous comprenons votre inquiétude et souhaitons vous aider rapidement. Veuillez vérifier votre boîte mail pour un message provenant de noreply.notifications@trustpilot.com, car nous avons besoin de quelques informations supplémentaires pour examiner votre commande et vous apporter une solution. Soyez assuré que nous prenons votre situation au sérieux et ferons le nécessaire pour résoudre ce problÚme.

Josh R.
CashStar Team.

5぀星のうち1の評䟡

Achat du 3 janvier 2025

Achat du 3 janvier 2025, aucun code reçu , c scandaleux..
J’espÚre avoir un remboursement ou le code en lui même .
Je n’est reçu aucun e-mail ..
numéro de commande : CND6AHYGR6
Achat le : 3janvier 2026

2026幎1月3日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Bonjour, merci pour votre avis. Nous sommes désolés pour la gêne occasionnée. Afin de pouvoir vous aider rapidement, veuillez consulter l’e-mail envoyé par noreply.notifications@trustpilot.com et nous fournir les informations demandées. Cela nous permettra de résoudre votre problÚme dans les meilleurs délais.

Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR.COM 01/08/2026**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.

Maurice V.
CashStar Team.

5぀星のうち1の評䟡

Roblox giftcard

Originally on the 24th of December I had ordered a gift card, around £100, and didn't receive it. The transaction is still pending for it to this day, I have tried many ways of contacting their customer support but it takes more than a week supposedly. On top of that, I chose to give it the benefit of the doubt and try again, this time with a lower amount (£50). Both transactions failed and stuck in pending, no gift card received, and am now having to wait for their support to help me out.

2025幎12月31日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Hello Nasim,

Thank you for sharing your experience. We’re sorry to hear about the issues with your gift card orders and the delay in support. To assist you further, please check your email for a message from noreply.notifications@trustpilot.com and respond with the requested details so we can resolve this for you as quickly as possible.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR 01/02/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
CashStar Team.

5぀星のうち1の評䟡

I bought a Roblox 10€ gift Card today

I bought a Roblox 10€ gift Card today, I haven't received the code, I tried to ask support, they send me with "auto support", can't see my gift card anywhere, ask then using the email the provide for Roblox for cards support, I ask them for refund, no answer too.

2026幎1月1日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Hello Vanessa,

Thank you for sharing your experience. We’re sorry to hear you haven’t received your Roblox gift card and that our support process didn’t meet your expectations. To assist you further, please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather some details to resolve this issue promptly.

Regards,
Maurice V.
CashStar Team.

5぀星のうち1の評䟡

Scam scam scam

Scam scam scam! Somehow processed orders against my card without authorisation and refused to rectify. Avoid at all costs

2025幎12月29日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Hello Thomas,

Thank you for sharing your feedback. We take concerns like yours very seriously and want to assist you further. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather some details to investigate and resolve this matter promptly. Your satisfaction and security are our top priorities.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR 01/01/2026**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
CashStar Team.

5぀星のうち1の評䟡

Customer suport is non-existent

Customer support is non-existent. I'm having trouble with a gift card link for Sony PlayStation that I bought to surprise someone, so I did not opt for the email version. Neither I nor the recipient can see any gift card code. We are being prompted for an email address, but I opted to send this via link rather than email, so that information was never provided. Tried to register a support ticket but I never get any email confirmation (like a ticket ID for reference). Live chat does not work at all.

Update 15 JANUARY 2026: I have confirmation from both CashStar Support (US) and Sony PlayStation Support (Romania) that, despite the PlayStation website directing me to make the purchase, they will not provide the product or a refund because I am outside the US.

Crucially, I was charged but never even received the 12-digit code. Their stance implies it is acceptable to bill international customers, deliver nothing, and refuse refunds based on location. There is no geo-lock for customers to stop them from being able to buy things they can't even use or get refunds for in other geographies.

2025幎12月30日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Hello,

Thank you for sharing your experience with us. We’re truly sorry to hear about the difficulties you’ve encountered with your PlayStation gift card and the challenges in reaching support. We want to help resolve this as quickly as possible. Please check your inbox for an email from noreply.notifications@trustpilot.com, as we need to gather some details from you to assist further. Your feedback is important, and we appreciate your patience while we work to make this right.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 01/01/2026:**

Hello, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
CashStar Team.

5぀星のうち1の評䟡

Scandaleux

ACHAT NON REÇU

Achat effectué pour 20€ et je reçois un lien vide , depuis, plusieurs mail envoyés au service assistance client mais aucune réponse.
Et on ne sait rien faire HONTEUX

2025幎12月27日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Bonjour, nous sommes désolés d’apprendre votre expérience et nous comprenons votre frustration. Nous souhaitons vous aider à résoudre ce problÚme rapidement. Veuillez vérifier votre boîte mail pour un message provenant de noreply.notifications@trustpilot.com, car nous avons besoin de quelques informations supplémentaires pour pouvoir vous assister. Merci de nous donner l’opportunité de corriger cela.

Josh R.
CashStar Team.

**MISE À JOUR DE CASHSTAR LE 31/12/2025 :**

Bonjour, merci beaucoup de nous avoir communiqué vos coordonnées. Notre équipe travaille activement sur votre dossier et vous recevrez une mise à jour prochainement. Nous apprécions vos commentaires et espérons résoudre ce problÚme à votre entiÚre satisfaction afin de regagner votre confiance en nos services.

Josh R.
CashStar Team.

5぀星のうち1の評䟡

This is a scam!

I purchased a gift card through CashStar, completed the payment, and provided all required personal details. Despite this, the gift card was never sent. There was no clear explanation, no timely update, and no resolution.
From a customer’s perspective, paying for a product and not receiving it—especially after submitting personal information—is extremely concerning. The lack of transparency and delivery makes this experience feel unreliable and potentially scam-like.
I would not recommend using this service unless CashStar significantly improves communication and fulfillment.

2025幎12月29日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Dear Jane,

Thank you for sharing your feedback. We’re very sorry to hear that your gift card was not delivered and that you didn’t receive clear communication or timely updates. We understand how concerning this experience must feel, and we want to make things right. Please check your email for a message from noreply.notifications@trustpilot.com, as we need a few details from you to investigate and resolve this promptly. We appreciate your patience and the opportunity to address this.

Warm regards,
Josh R.
CashStar Team.

5぀星のうち1の評䟡

Boots Card

Ordered an e card for a chrstmas present for my niece and much to my embarrassment it was never sent out. The money was taken from my account though! Really disappointed.

Update: after raising this directly with Boots the voucher was finally sent out on 31.12.25 - 7 days later than I ordered it for.

2025幎12月24日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Dear Grieveson,

Thank you for sharing your experience. We’re truly sorry to hear that your eGift card for your niece wasn’t delivered as expected, especially during the holidays, and we understand how disappointing this must be. Please check your email for a message from noreply.notifications@trustpilot.com, as we need a few details from you to investigate and resolve this promptly. We appreciate your patience and the opportunity to make this right.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 12/31/2025:**

Hello Grieveson, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
CashStar Team.

5぀星のうち1の評䟡

Gift cards never delivered

Bought a Thriftbook gift card that was not delivered nor the bonuses. Contact was worthless.

2025幎12月24日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Dear Richard,

Thank you for sharing your feedback. We’re sorry to hear about the trouble with your Thriftbooks gift card and the bonuses not being delivered. We’d like to look into this and make things right. Please check your email for a message from noreply.notifications@trustpilot.com, as we need a few details from you to assist further. Once we have that information, we’ll work quickly to resolve this for you.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 12/31/2025:**

Hello Richard, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
CashStar Team.

5぀星のうち1の評䟡

Gift card Roblox werkt niet, geen reactie van klantendienst.

Ik bestelde een gift card voor Roblox voor mijn zoontje. De link naar de code werkt echter niet. Krijg steeds de melding “Page Not Found
We are unable to display the details for this gift card at this time. Please contact customer support at 855-741-1209 for assistance.”
Ik krijg geen reactie op mijn verschillende berichten naar de klantendienst. Dit ruikt naar bedrog!

Ondertussen reageren ze op deze post en mijn bericht. Maar tot heden zonder oplossing, enkel beloftes die dan niet nagekomen worden. Ze gingen binnen de 24u voor oplossing zorgen. Ondertussen zijn deze 24u al lang voorbij. Voelt alsof ze je bewust aan het lijntje willen houden en naar de buitenwereld willen aantonen dat ze wel behulpzaam zijn, wat dus niet het geval is. Teleurstellend en vermoeiend om hier tijd te moeten insteken.

2025幎12月24日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Het spijt ons te horen dat u deze ervaring heeft gehad en we begrijpen hoe frustrerend dit moet zijn. We willen dit probleem graag zo snel mogelijk voor u oplossen. Controleer alstublieft uw e-mail voor een bericht van noreply.notifications@trustpilot.com, omdat we enkele aanvullende gegevens nodig hebben om u verder te helpen. Bedankt dat u ons hiervan op de hoogte stelt en ons de kans geeft om dit recht te zetten.

Josh R.
CashStar Team.

**UPDATE VAN CASHSTAR 30-12-2025:**

Hallo, hartelijk dank dat u uw contactgegevens met ons hebt gedeeld. Ons team werkt actief aan uw zaak en u ontvangt binnenkort een update. We stellen uw feedback op prijs en we hopen deze zaak naar tevredenheid af te handelen, zodat u weer vertrouwen in onze service krijgt.

Josh R.
CashStar Team.

5぀星のうち1の評䟡

My money was stolen by this company

Similar to other experiences here - I purchased gift cards from Royal Caribbean that uses CashStar and the money was immediately taken from my account but I did not receive any email confirmation and thee gift cards were never received. I called and company claimed to have no record of the purchase but it is clearly shown on my bank statement as a debit. Something fraudulent happening here. Stay away and stay aware!

2025幎12月28日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Dear Anna,

We’re very sorry to hear about your experience and understand how concerning this must be. We’d like to investigate this further and resolve the issue for you as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to assist you. Thank you for bringing this to our attention and giving us the opportunity to make things right.

Warm regards,
Josh R.
CashStar Team.

**UPDATE FROM CASHSTAR 12/30/2025:**

Hello Anna, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
CashStar Team.

5぀星のうち1の評䟡

C’EST INADMISSIBLE !!!

C’EST INADMISSIBLE !!!! J’ai acheté une carte de 20€, j’ai bien reçu le lien pour voir mon code mais ça me dit error page not found contacter le numéro des USA !!!!! REMBOURSEZ MOI
J’ai bien reçu vos messages et vos mails c’est rassurant, j’espÚre pouvoir finalement avoir mon code de carte. Merci.
AprÚs 3 jours j’ai enfin été remboursé. Merci beaucoup.

2025幎12月28日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Bonjour, nous sommes désolés pour la situation que vous décrivez et comprenons votre frustration. Nous souhaitons vous aider à résoudre ce problÚme rapidement. Veuillez vérifier votre boîte mail pour un message provenant de noreply.notifications@trustpilot.com, car nous avons besoin de quelques informations supplémentaires afin de vous assister efficacement. Merci de votre patience et de nous donner l’opportunité de corriger cela.

Josh R.
CashStar Team.

**MISE À JOUR DE CASHSTAR LE 30/12/2025 :**

Bonjour, merci beaucoup de nous avoir communiqué vos coordonnées. Notre équipe travaille activement sur votre dossier et vous recevrez une mise à jour prochainement. Nous apprécions vos commentaires et nous espérons résoudre ce problÚme à votre entiÚre satisfaction afin de regagner votre confiance en nos services.

Josh R.
CashStar Team.

5぀星のうち1の評䟡

Paid but Never Received the Digital Gift Card

I paid for a digital gift card that was never delivered.
The money was taken from my bank account, but the gift card was not accessible.
Despite multiple attempts to contact customer support by email, I received no reply at all.
This company shows a complete lack of professionalism. Stay away.

2025幎12月25日
自発的なレビュヌ
CashStar ロゎ

CashStar からの回答

Hello Nellie,

We’re very sorry to hear about your experience. We understand how frustrating this must be and want to help resolve it as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to assist you further. Thank you for giving us the opportunity to make this right.

Regards,
Maurice V.
CashStar Team.

**UPDATE FROM CASHSTAR 12/27/2025**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
CashStar Team.

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