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Same issues with other fellow Robloxian here. I purchased a 15$ card and it direct me to a page that doesnât work with the message âcannot display card at the momentâ if itâs an issue on the compa... ãã£ãšèŠã
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2025 - Bought a gift card 2026 - Realized that my friend didn't use it because he cant. I tried it on my own, I cant. Asked customer service and they made us try on different devices, emails, inter... ãã£ãšèŠã
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I used this site a few times years ago with no issue and recently decided to give it another try and make an order. First I tried paying with Revolut. For some weird reason, they cancelled it... ãã£ãšèŠã
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I ordered a $10 Roblox card through CashStar, and never received the code or confirmation email. I contacted support and never got an email back, even after a whole week of waiting. Iâve been scamm... ãã£ãšèŠã
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CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.
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SCAM!!!
My brother bought me a £50 gift card for psn and when i click on the link it dosent exist !! Scam company!
CashStar ããã®åç
Hello Jonathan,
Weâre sorry to hear about your experience. Weâd like to help resolve this as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to assist you further. Thank you for giving us the opportunity to make this right.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 12/30/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.
Maurice V.
CashStar Team.
Une arnaque bien rÃŽdée, ne commandez pas, vous serez débité mais ne recevrez aucun code, ni aucun remboursement. Et Maurice va répondre ici par ce message : " Merci dâavoir partagé votre expérience. Nous comprenons votre frustration et nous sommes désolés pour les difficultés rencontrées avec votre carte cadeau. Afin de pouvoir vous aider rapidement, veuillez vérifier votre boîte mail pour un message provenant de la boîte mail BLABLABLABLA et répondre avec les informations demandées. Cela nous permettra de résoudre ce problÚme au plus vite. Merci pour votre patience.
Maurice V.
CashStar Team."
CashStar ããã®åç
Bonjour, nous sommes désolés pour votre expérience et comprenons vos préoccupations. Afin de pouvoir vous aider et examiner votre situation, veuillez consulter lâe-mail envoyé par noreply.notifications@trustpilot.com, car nous avons besoin de vos informations pour poursuivre lâassistance.
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 12/27/2025**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
Même problÚme que tout les autres utilisateurs un problÚme serait survenu et pas de remboursement de la carte cadeau, j'ai envoyé des messages au service de support aucun retour
CashStar ããã®åç
Bonjour, merci dâavoir partagé votre expérience. Nous sommes désolés pour les difficultés rencontrées. Afin de pouvoir vous aider, veuillez consulter lâe-mail envoyé par noreply.notifications@trustpilot.com, car nous avons besoin de vos informations pour poursuivre lâassistance.
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 12/30/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.
Maurice V.
CashStar Team.
Je viens d'effectuer l'achat d'une carte de 25 euros pour la noël. J'ai reçu les mails avec un lien pour obtenir le code mais celui-ci est inactif et demande d'appeler un numéro aux USA. C'est intolérable de procéder comme cela.
CashStar ããã®åç
Merci dâavoir partagé votre expérience. Nous comprenons votre frustration et nous sommes désolés pour les difficultés rencontrées avec votre carte cadeau. Afin de pouvoir vous aider rapidement, veuillez vérifier votre boîte mail pour un message provenant de noreply.notifications@trustpilot.com et répondre avec les informations demandées. Cela nous permettra de résoudre ce problÚme au plus vite. Merci pour votre patience.
Maurice V.
CashStar Team.
**MISE Ã JOUR DE CASHSTAR LE 26/12/2025**
Nous vous remercions sincÚrement de nous avoir communiqué vos coordonnées. Notre équipe travaille activement sur votre dossier et vous recevrez une mise à jour prochainement. Nous apprécions vos commentaires et espérons résoudre ce problÚme à votre entiÚre satisfaction afin de regagner votre confiance en nos services.
Maurice V.
Team CashStar
Bought a eGift card, got charged, didn't receive. They told me to give it 24 hour hours and it should be in my emails. Such a scam honestly. It's supposed to come immediately. Don't buy from this website!
CashStar ããã®åç
Hello Caitlin,
Thank you for sharing your feedback. We understand how important it is to receive your eGift card promptly, and weâre sorry for the inconvenience youâve experienced. To assist you further, please check your email for a message from noreply.notifications@trustpilot.com and respond with the requested details so we can review your order and resolve this as quickly as possible. We appreciate your patience and the opportunity to make this right.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 12/26/2025**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
Lien de la carte cadeau inactif!
AprÚs un premier problÚme lors de l'achat de 2 cartes cadeaux (la seconde a été annulée sans savoir pourquoi.. je n'ai aucune réponse à mon mail mais, par chance le retrait s'est annulé sur mastercard..).
Jamais je n'aurai pensé que le lien de ma premiÚre carte cadeau serait inactif! Je n'ai aucun code pour l'activer et le message sur la page renvoie vers un numéro de téléphone américain!
Super cadeau de Noël..!
Merci de bien vouloir répondre à mes mails cette fois pour me donner le code d'activation au plus vite ou procéder au remboursement de celui-ci!
J'aurai du acheter la carte en magasin au moins j'aurai été sûre que cela fonctionne et j'aurai eu un vrai cadeau..
25/12/25:
Merci pour votre réponse rapide, j'attends de vos nouvelles impatiemment afin que ma fille puisse profiter de son cadeau de Noël :)
27/12/25
Tout est en ordre, j'ai reçu un nouveau lien avec le code actif pour ma carte de 30â¬. L'activation sur Redeem Roblox s'est passée sans soucis.
Un tout grand merci!
CashStar ããã®åç
Bonjour, nous sommes désolés pour les désagréments rencontrés avec votre carte cadeau. Nous souhaitons vous aider rapidement, mais nous avons besoin de quelques informations supplémentaires. Merci de vérifier votre boîte mail pour un message provenant de noreply.notifications@trustpilot.com et de nous répondre via ce lien afin que nous puissions résoudre ce problÚme au plus vite.
Maurice V.
CashStar Team.
**MISE Ã JOUR DE CASHSTAR LE 25/12/2025**
Nous vous remercions sincÚrement de nous avoir communiqué vos coordonnées. Notre équipe travaille activement sur votre dossier et vous recevrez une mise à jour prochainement. Nous apprécions vos commentaires et nous espérons résoudre ce problÚme à votre entiÚre satisfaction afin de regagner votre confiance en nos services.
Maurice V.
CashStar Team.
I bought a roblox giftcard for 50 british pounds but never received it
CashStar ããã®åç
Hello Simon,
Thank you for sharing your feedback. Weâre sorry to hear you havenât received your Roblox gift card. To assist you further, please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to resolve this issue promptly.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 12/25/2025**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
Resolved in few Days !! Thx for your help
CashStar ããã®åç
Hello there,
Weâre sorry to hear about your experience and understand how frustrating this must be, especially during the holidays. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather some details from you to assist further and resolve this issue promptly. Thank you for giving us the opportunity to make this right.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 12/25/2025**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
Commande d une carte cadeau playstation de 80 euros pour Noel pour mon neveu. Ils envoient un mail pour dire qu ils ne peuvent pas traiter la commande. Mais ils ont pris 80 euros sur mon compte et je n ai jamais rien recu. Et pourtant je suis passé par le site officiel playstation
CashStar ããã®åç
Merci dâavoir partagé votre expérience. Nous sommes désolés pour le problÚme rencontré avec votre commande et le débit sur votre compte. Pour pouvoir vous aider rapidement, veuillez vérifier votre boîte mail pour un message provenant de noreply.notifications@trustpilot.com, car nous avons besoin de quelques informations supplémentaires afin de résoudre ce problÚme. Merci pour votre patience.
Maurice V.
CashStar Team.
**MISE Ã JOUR DE CASHSTAR LE 25/12/2025**
Nous vous remercions sincÚrement de nous avoir communiqué vos coordonnées. Notre équipe travaille activement sur votre dossier et vous recevrez une mise à jour prochainement. Nous apprécions vos commentaires et nous espérons résoudre ce problÚme à votre entiÚre satisfaction afin de regagner votre confiance en nos services.
Maurice V.
CashStar Team.
Idem, j'aurai du vérifier avant les avis. J'ai commandé une e-carte cadeau hier et toujours rien reçu. 2 mails envoyé à l'assistance, toujours pas de retour ! Pourquoi le site officiel de Playstation passe par ce site honteux ! Impossible de contacter quelconque service client. Comment se faire rembourser ?
CashStar ããã®åç
Merci dâavoir partagé votre expérience. Nous sommes désolés pour le retard dans la réception de votre e-carte cadeau et le manque de réponse à vos emails. Pour pouvoir vous aider rapidement, veuillez vérifier votre boîte mail pour un message provenant de noreply.notifications@trustpilot.com, car nous avons besoin de quelques informations supplémentaires. Nous vous remercions pour votre patience et restons à votre disposition pour résoudre ce problÚme.
Maurice V.
CashStar Team.
Having to add to the negative reviews here as there is seemingly no way otherwise to get in touch with the company.
Received a voucher as a holiday gift from work activated it and the balance was shown online. Went to use it instore and had a 0 balance (embarrassing) and then looking for who to contact to get this amended leads you down a rabbithole of nothingness
UPDATE 02.01
request for futher information was sent in the middle of the christmas holidays with a 3 day deadline. Happy to provide further information if a new link is sent
CashStar ããã®åç
Hello Celine,
Thank you for sharing your feedback. Weâre sorry to hear about the issue with your voucher balance and the difficulty in finding support. To help resolve this promptly, please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather some details from you. We appreciate your patience and look forward to assisting you.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 12/30/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.
Maurice V.
CashStar Team.
Total scam!! Unbeknowst to me I purchase a Cinimark gift card through Cashstar.Com for a family member. I gave the person's name receiving the gift and was told I would receive a link to forward the card. I was never sent the kink. If there was a limk required why wasn't it provided when the confirmed the sale.
CashStar ããã®åç
Hello David,
Thank you for sharing your experience. Weâre sorry to hear about the inconvenience with your Cinemark gift card delivery. To assist you further, please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather some details to resolve this issue promptly. We appreciate your patience and look forward to helping you.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 12/30/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-855-741-1209; our team will help you.
Maurice V.
CashStar Team.
Impossibile elaborare il tuo ordine Regalo elettronica numero CND6EN5DN4
questo mi Ú stato mandato poco dopo l'acquisto di una gift di 50 euro sul sito PlayStation store.
Quando sarà possibile il rimborso? Mi affido a voi e questo Ú il risultato.
CashStar ããã®åç
Salve,
Ci dispiace per lâinconveniente riscontrato con il suo ordine. Per poterla assistere al meglio, la invitiamo a controllare lâe-mail inviata da noreply.notifications@trustpilot.com. Abbiamo bisogno di alcune informazioni aggiuntive per procedere con la verifica e aiutarla a risolvere il problema. Grazie per la sua collaborazione.
Maurice V.
CashStar Team.
**AGGIORNAMENTO DA CASHSTAR 24/12/2025**
Grazie mille per aver condiviso con noi i tuoi dati di contatto. Il nostro team sta lavorando attivamente al tuo caso e riceverai presto un aggiornamento. Apprezziamo i tuoi commenti e speriamo di risolvere questo problema in modo da soddisfare le tue aspettative e riconquistare la tua fiducia nei nostri servizi.
Maurice V.
Team CashStar.
Tout simplement une arnaque, je viens dâacheter pour 30 euros de cartes cadeaux, je paye et je suis débité pour au final ne rien recevoir ? Du grand nâimporte quoi aucun e-mail rien, un message à était envoyé au service client et là aussi aucune nouvelle. Quel honte
CashStar ããã®åç
Bonjour,
Nous sommes désolés pour votre expérience. Afin de pouvoir vous aider rapidement, merci de vérifier lâe-mail envoyé par noreply.notifications@trustpilot.com. Nous avons besoin de quelques informations supplémentaires pour résoudre ce problÚme et vous assister au mieux. Merci pour votre patience.
Maurice V.
CashStar Team.
**MISE Ã JOUR DE CASHSTAR LE 24/12/2025**
Nous vous remercions sincÚrement de nous avoir communiqué vos coordonnées. Notre équipe travaille activement sur votre dossier et vous recevrez une mise à jour prochainement. Nous apprécions vos commentaires et espérons résoudre ce problÚme à votre entiÚre satisfaction afin de regagner votre confiance en nos services.
Maurice V.
Ãquipe CashStar
Horrible experience. No way to speak with a actual person. Every email takes days for anyone to respond. They don't send out gift cards in timely manner. Still waiting after ordering on Black Friday which is almost 4 weeks now. Asked for refund on 2 cards that we suppose to be mailed. Instead they canceled all cards including ecards that were actually received but not used yet. What an awful way to do business.
CashStar ããã®åç
Dear Ilene,
Thank you for sharing your feedback with us. Weâre truly sorry to hear about the delays and the inconvenience caused with your recent order and refund request. We understand how frustrating this experience must have been, and we want to make things right. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to confirm some details to assist you further. We appreciate your patience and the opportunity to resolve this for you.
Warm regards,
Josh R.
CashStar Team.
Ho acquistato una gift card Playstation da 160 Euro per il regalo di natale. Mi Ú arrivata un email dicendo che Ú impossibile elaborare il mio ordine ma i 160 Euro sono stati sottratti dalla carta.
Vi ho gia inviato un email poco fa
Ho urgente bisogno che mi rimborsate i soldi. Grazie
Aggiornamento:
Ho contattato l'assistenza prima via email e poi ho deciso di velocizzare chiamando, solo che il servizio clienti Ú in inglese e il numero e' irlandese.
Mi hanno rinviato la gift card e funziona, quindi grazie.
Consiglio per chi ha avuto stessa situazione:
Inviate email direttamente a Cashstar perchÚ Playstation non Ú piu' responsabile dell'acquisto dopo il pagamento fatto tramite il gate Cashstar.
Scrivetegli un email allegando screenshot delle email ricevute e del pagamento dalla banca.
DopodichÚ se potete chiamate il loro numero ma bisogna parlare in inglese e poter chiamare all'estero, io ho usato un app per chiamare all'estero Chiamando si velocizza ma Ú ridicolo da parte della Playstation che non ci sia un supporto italiano per risolvere questo problema per chi non parla l'inglese.
CashStar ããã®åç
Caro Manu,
Grazie per aver condiviso la tua esperienza con noi. Comprendiamo quanto possa essere frustrante vedere i fondi prelevati senza aver ricevuto la carta regalo, soprattutto durante le festività natalizie. Per poterti assistere tempestivamente, ti preghiamo di controllare la tua casella di posta elettronica per un messaggio da noreply.notifications@trustpilot.com, poiché abbiamo bisogno di confermare alcuni dettagli per risolvere il problema ed elaborare il rimborso. Apprezziamo la tua pazienza e non vediamo l'ora di poterti aiutare il prima possibile.
Cordiali saluti,
Josh R.
Team CashStar
Assez scandaleux, j'ai acheté deux cartes PSN, de valeur 10 et 20 euro. Je suis automatiquement débité et on m'annonce que je ne recevrais pas les dites cartes.
C'est tout bonnement du vol, je suis choqué que Sony fasse appel à ce site défectueux, si ce n'est frauduleux.
CashStar ããã®åç
Merci dâavoir partagé votre expérience. Nous comprenons votre frustration et nous sommes désolés pour la situation rencontrée. Afin de pouvoir vous aider rapidement, veuillez vérifier votre boîte mail pour un message provenant de noreply.notifications@trustpilot.com, car nous avons besoin dâinformations supplémentaires pour résoudre ce problÚme. Nous vous remercions pour votre patience et souhaitons trouver une solution satisfaisante.
Regards,
Maurice V.
CashStar Team.
Ordered gift cards for cinemark on 12/1 charged on 12/3 and still no gift cards. I selected physical cards for a 5 & 6 year old because they like to have them in their hands. Many phone calls to cinemark and CashStar. Was told yesterday I should get them by 12/23!!??!! We will see. Not sure thereâs
any hope for a refund.
Got a reply wanting additional info. Not sure of anymore info to provide. Itâs pretty simpleâŠ.paid for but have not received gift cards.
CashStar ããã®åç
Hello Karen,
Thank you for sharing your experience. We understand how important it is for your gift cards to arrive on time, and weâre sorry for the delay youâve encountered. To assist you further, please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional information to resolve this for you as quickly as possible. We appreciate your patience and look forward to making this right.
Regards,
Maurice V.
CashStar Team.
Bought a PlayStation digital card. It took about 3 hours of it being stuck in âprocessingâ for me to shop elsewhere and request to cancel. (Shortly after getting a âyour order could not be completed and we canât tell you whyâ) In the mean time I bought another card of the same from Best Buy and got it within a few minutes. This is an inferior service and Iâm shocked PlayStation uses it as their go to provider.
CashStar ããã®åç
Hello Stephen,
Thank you for sharing your feedback. Weâre sorry to hear about the delay with your PlayStation digital card order. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to confirm some details to assist you further and resolve this as quickly as possible. Your experience matters to us, and we appreciate the opportunity to make this right.
Regards,
Maurice V.
CashStar Team.
I purchased a Home Goods gift card for $50 on 9/19/25 that was to be mailed to the recipient. The card was never sent and I have been contacting these people for almost 3 months now asking for a refund. They have repeatedly assured me that the issue would be addressed but they donât do anything so I have to start all over again. Donât buy anything from these people because you will never get what you paid for and you canât get a refund either.
CashStar ããã®åç
Hello Carol,
Thank you for sharing your feedback. Weâre truly sorry for the inconvenience youâve experienced with your Home Goods gift card order. We want to resolve this as quickly as possible and have sent you an email from noreply.notifications@trustpilot.com to securely gather the details we need to assist you further. Please check your inbox and respond at your earliest convenience so we can make this right.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR.COM 12/20/2025**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
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