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Same issues with other fellow Robloxian here. I purchased a 15$ card and it direct me to a page that doesnât work with the message âcannot display card at the momentâ if itâs an issue on the compa... ãã£ãšèŠã
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2025 - Bought a gift card 2026 - Realized that my friend didn't use it because he cant. I tried it on my own, I cant. Asked customer service and they made us try on different devices, emails, inter... ãã£ãšèŠã
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I used this site a few times years ago with no issue and recently decided to give it another try and make an order. First I tried paying with Revolut. For some weird reason, they cancelled it... ãã£ãšèŠã
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I ordered a $10 Roblox card through CashStar, and never received the code or confirmation email. I contacted support and never got an email back, even after a whole week of waiting. Iâve been scamm... ãã£ãšèŠã
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CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.
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For some weird reason I got a Wawa gift card as a class action settlement (yes it was legit), and I was directed to this website to collect it. With the website open in the background, I noticed my computer wasn't going to sleep anymore when unattended.
After doing some investigation, I found that this site was constantly trying to open WebRTC connections to an API on BlackRock's website. In the few hours I had the tab open, CashStar tried to send OVER SEVEN THOUSAND tracking requests without my consent. I closed the tab, and my computer started working normally again.
If you can avoid using this website, please do so. It's extremely sketchy.
CashStar ããã®åç
Hello Catharine,
Thank you for sharing your concerns. We take privacy and security very seriously and appreciate you bringing this to our attention. To assist you further and review the details of your experience, please check your email for a message from noreply.notifications@trustpilot.com, where weâve requested additional information. Your feedback is important to us, and we want to ensure this is addressed promptly.
Regards,
Maurice V.
CashStar Team.
More than 30 minutes ago I bought a £250 egift voucher from CashStar for our work Christmas meal at the Queen's Arms. It said it would arrive in minutes and it hasn't. No email and no link. I can't find any customer services to contact, the telephone number 866 does not work, no live chat, no way of contacting CashStar. I am really worried particularly given that so many people have had problems with their gift cards and getting issues resolved. The link was saying wait a few minutes to see the egift card and now it is saying 'eGift cannot be viewed'. Please can someone help ASAP? Thank you.
22/11/2025 Update - I called the pub from whose website I bought the vouchers from and they gave me an email address to contact (Guest Care). They referred me to another email address to contact (Blackhawk) with a telephone number. I emailed Blackhawk (no reply) and I called the number and spoke to Alfred who looked up my order and explained that there was a âproblemâ with my order which was not visible to me, but visible to them, which required the order to be reviewed by another team. Whilst he was trying to help, this made little sense to me as my order had been confirmed when the payment was made, but no voucher received. He said someone would call me back in 2-3 hours, which they didnât. I have now supplied the order reference as requested via Mauriceâs CashStar response on Trust Pilot (below). I am at a loss to understand why it is so difficult to contact CashStar for help, and I still donât have the £250 voucher purchased yesterday. Please help. Thank you.
23/11/2025 Update - thank you Maurice, but I am none the wiser as to what the issue is and why I have not received the £250 voucher which I ordered and paid for 2 days ago.
I have not received any communication from CashStar other the updates below, no promised call and still no solution or timescale as to when this will be resolved. This is very concerning and disappointing. Please can the voucher be supplied or a refund issue ASAP?
24/11/2025 Update - 3 days after purchasing a £250 gift card and still NOT received.
8:36 am - The voucher finally arrived after trying the link again, which finally worked (having previously said 'eGift cannot be viewed').
Very disappointed with the level of customer services which is not joined up. No explanation for what the internal "problem" was with my order or reason for the delay.
For anyone reading this, here are the contact details that might help you if you find yourself in a similar position in the UK.
Mitchell & Butler Gift card support
Customer Service Phone number: 03316305409
I am afraid I can't add the email address as this is not allowed in reviews.
CashStar ããã®åç
Hello Michelle,
Thank you for sharing your feedback. Weâre sorry to hear about the delay with your eGift card and understand how frustrating this must be. To assist you as quickly as possible, please check your email for a message from noreply.notifications@trustpilot.com, where weâve requested additional details to locate your order and resolve this issue promptly. We appreciate your patience and look forward to helping you.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 11/22/2025**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
160 Euro abgebucht, keinen Gutschein erhalten.
Ich denke, ich werde bei dem Betrag zum Anwalt gehen.
PS: Nach dem ÃŒbermitteln meiner Daten passiert auch nichts.
CashStar ããã®åç
Vielen Dank, dass Sie uns Ihr Feedback mitgeteilt haben. Wir verstehen, wie besorgniserregend es ist, eine Abbuchung zu sehen, ohne den Gutschein zu erhalten, und möchten das so schnell wie möglich klÀren. Bitte prÌfen Sie Ihre E-Mails auf eine Nachricht von noreply.notifications@trustpilot.com, da wir einige zusÀtzliche Informationen benötigen, um Ihre Bestellung zu finden und Ihnen weiterzuhelfen. Ihre Erfahrung ist uns wichtig, und wir danken Ihnen fÌr Ihre UnterstÌtzung, damit wir das Problem lösen können.
Josh R.
CashStar Team.
**UPDATE VON CASHSTAR 20.11.2025:**
Hallo, vielen Dank, dass Sie Ihre Kontaktinformationen mit uns geteilt haben. Unser Team arbeitet aktiv an Ihrem Fall und Sie sollten in KÌrze ein Update erhalten. Wir freuen uns Ìber Ihre Kommentare und hoffen, diesen Fall zu Ihrer Zufriedenheit lösen zu können, um Ihr Vertrauen in unseren Service wiederherzustellen.
Herzliche GrÃŒÃe,
Josh R.
CashStar-Team.
J'ai commandé une carte de Roblox deux fois (valeur 20⬠chaque fois) pour l'anniversaire de mon fils. Chaque fois j'ai été debitée et j'ai récu un message disant que la transaction a été annulée à cause d'un problÚme avec la banque (???). Pourtant zéro problÚme pour CashStar de me débiter et de ne me pas rembourser de suite. Il ne s'agit pas d'une transaction compliquée ni d'une valeur improbable alors j'ai des grosses doutes sur la legitimité de cette organisation. En tant que partenaire, Roblox devrait aussi les denoncer. A FUIR!
CashStar ããã®åç
Merci dâavoir partagé votre expérience. Nous sommes sincÚrement désolés pour les problÚmes rencontrés lors de votre achat de cartes Roblox, surtout pour un événement aussi important que lâanniversaire de votre fils. Nous souhaitons examiner cela de plus prÚs et vous aider rapidement. Veuillez vérifier votre boîte mail pour un message provenant de noreply.notifications@trustpilot.com, car nous avons besoin de quelques informations supplémentaires pour résoudre ce problÚme. Votre retour est précieux et nous apprécions lâopportunité de corriger cette situation.
Josh R.
CashStar Team.
**MISE Ã JOUR DE CASHSTAR 19/11/2025Â :**
Bonjour, merci beaucoup de nous avoir communiqué vos coordonnées. Notre équipe travaille activement sur votre dossier et vous recevrez prochainement des nouvelles. Nous apprécions vos commentaires et espérons résoudre ce problÚme à votre entiÚre satisfaction afin de regagner votre confiance en nos services.
Cordialement,
Josh R.
Ãquipe CashStar
Ni se os ocurra. La tarjeta regalo da fallo y te comunican que sera reembolsado. Procedes a comprarla en otro lugar, al de varios dias te escriben diciendo que finalmente se ha enviado. Por lo que gastas en la tarjeta que compras en otro lugar, y luego sin consentimiento (dado que se supone se estaba gestionando el reembolso) te cobran en cashtar. Estafadores.
CashStar ããã®åç
Hola, lamentamos mucho la experiencia que describes. Entendemos lo frustrante que puede ser recibir información contradictoria sobre tu pedido y el reembolso. Queremos revisar tu caso a detalle para resolverlo lo antes posible. Por favor, revisa tu correo, ya que te hemos enviado un mensaje desde noreply.notifications@trustpilot.com para poder recopilar tu información y brindarte asistencia personalizada. Gracias por compartir tu comentario y darnos la oportunidad de mejorar.
Saludos cordiales,
Josh R.
Equipo de CashStar.
**ACTUALIZACIÃN DE CASHSTAR 13/11/2025:**
Hola, muchas gracias por compartir su información de contacto con nosotros. Nuestro equipo está trabajando activamente en su caso y recibirá una actualización en breve. Agradecemos sus comentarios y esperamos resolver este caso a su entera satisfacción para que recupere su confianza en nuestro servicio.
Saludos cordiales,
Josh R.
Equipo de CashStar.
I ordered from GameStop and they said theyâd refund me with a virtual gift card through cashstar. I never received anything in my email spam/junk/promotion, nothing received. I tried to message cashstar about the gift card, but since GameStop bought it I didnât have the necessay information. GameStop is telling me that cashstar sent it on 10/24/25 but still I didnât receive anything.
Update 11/19/25
Cashstar called me and told me why I didnât receive the virtual gift card, apparently Gamestop never sent the funds. During my call with cashstar I got transferred to GameStop Support and explained the issue. 2-3 business days later Cashstar sent me the virtual gift card. Iâm happy how fast cashstar contacted me, idk if GameStop would have sent it over if they didnât, because they kept telling me it was already sent.
CashStar ããã®åç
Hello Danny,
Thank you for sharing your experience. We understand how frustrating this must be and want to help resolve it. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather some details from you to assist further. Once we have your information, weâll work with GameStop to ensure you receive your gift card promptly.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 11/12/2025**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
I used cashstar to attempt to by a lululemon gift card for my sister's bday. Lululemon uses cashstar and links to it from their website. My first attempt to purchase a gift card seemed to go through as I received a successful confirmation message initially, only to receive an immediate subsequent email that my order was cancelled for unknown reasons, absolutely no description of what went wrong. So I tried again, same results. I then logged into my bank account to see two pending charges, seems that cashstar will charge your credit card prior to performing any checks on your information. Now I'm stuck waiting for them to return my money, after talking to their customer service they said to wait another 2 days (its already been 2) to see if I get my money back, otherwise have my bank handle it! What kind of software/payment workflow charges you before actually validating all information? Cashstar!!!
CashStar ããã®åç
Dear Evan,
Thank you for sharing your experience with us. Weâre truly sorry for the frustration caused by the canceled orders and pending charges. We understand how important timely gift delivery is, especially for special occasions. Please check your inbox for an email from noreply.notifications@trustpilot.com, as weâve reached out to gather your details so we can review your case and assist you further. Your feedback is valuable, and we appreciate the opportunity to make this right.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 11/13/2025:**
Hello Evan, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
Update: Issue was resolved. Turned out the card had been sent to my paypal email, not the email I requested it be sent to in the order form. Customer service reissued the card to the correct email address.
Original review: Bought a £20 gift card online for myself to add to my PSN account. Received an email link to view the card, but there is no card and my account still has £0. Tried contacting the customer support and got nothing back, tried to claim the money back through Paypal and lost that claim.
CashStar ããã®åç
Dear Ryanite,
Thank you for sharing your experience. Weâre truly sorry to hear about the trouble with your gift card and the frustration this caused. Weâd like to investigate this further and help resolve the issue as quickly as possible. Please check your inbox for an email from noreply.notifications@trustpilot.com, as we need to confirm your details to assist you directly. Your feedback is important to us, and we appreciate the opportunity to make this right.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 11/12/2025:**
Hello Ryanite, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
Straight up scam! They take your money with their broken service (broken for 4 years...) and only release the cash after some time... if at all!! You're literally just giving them a zero-interest loan!!
CashStar ããã®åç
Dear Pawel,
Thank you for sharing your feedback. Weâre truly sorry to hear about your experience and understand how frustrating this must feel. Weâd like to look into this further and make things right. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to assist you promptly. Your concerns matter to us, and we appreciate the opportunity to resolve this.
Warm regards,
Josh R.
CashStar Team.
Worse company I have ever gone with. Very surprised big companyâs use them. Cause these people like to steal your money. IMO! There a big scam. They keep telling me refund on the way. Ordered a $75 gift card through PlayStation and they keep telling me they did not take my money. But they are full of it. Donât ever use this company what ever u do. I am always very careful usually. But this one tricked me good. Hope big companyâs stop using um gonna give um a bad name. So like I said. Scam,scam,scam
CashStar ããã®åç
Hello Tom,
Thank you for sharing your experience, and weâre truly sorry to hear about the frustration you've encountered. We take concerns like yours seriously and want to ensure this is properly addressed. To assist you further, we kindly ask you to check your inbox for an email from noreply.notifications@trustpilot.com. This message contains a link where you can securely provide the information we need to investigate and resolve your issue. We appreciate your patience and hope to make things right.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 11/11/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.
Maurice V.
CashStar Team.
Jâai commandé une carte Robux dâune valeur de 15 ⬠le samedi 1er novembre sur le site de CashStar (roblox.cashstar.com).
La livraison était annoncée pour le jour même, mais nous sommes le lundi 3 novembre et je nâai toujours rien reçu !
Aucun e-mail avec le code, aucune mise à jour, rien.
Câest inacceptable pour un service présenté comme officiel.
Jâexige de recevoir ma carte Robux immédiatement ou dâêtre remboursé.
Sinon, pour moi, câest clairement du scam.
Je déconseille fortement ce site tant quâils ne rÚglent pas leurs problÚmes de livraison!!!
CashStar ããã®åç
Bonjour, merci dâavoir partagé votre expérience. Nous sommes désolés pour le retard et comprenons votre frustration. Pour pouvoir vous aider rapidement, merci de vérifier votre boîte mail (y compris les spams) pour un message provenant de noreply.notifications@trustpilot.com : nous avons besoin de vos informations afin de résoudre ce problÚme et vous assurer la livraison ou le remboursement. Nous restons à votre disposition pour régler cela au plus vite.
Josh R.
CashStar Team.
**MISE Ã JOUR DE CASHSTAR 05/11/2025Â :**
Bonjour, merci beaucoup de nous avoir communiqué vos coordonnées. Notre équipe travaille activement sur votre dossier et vous recevrez prochainement des nouvelles. Nous apprécions vos commentaires et espérons résoudre ce problÚme à votre entiÚre satisfaction afin de regagner votre confiance en nos services.
Cordialement,
Josh R.
Ãquipe CashStar
Ich habe per Mail einen PSN-Gutschein in Höhe von 20 ⬠als Geschenk erhalten. Wenn ich auf den Link in der Mail klicke, werde ich weitergeleitet auf die Seite von cashstar und aufgefordert, meine E-Mail-Adresse einzugeben, um die Geschenkkarte zu erhalten. Doch trotz korrekter Eingabe der Adresse, erscheint jedes Mal eine Fehlermeldung und und die Aufforderung, es spÀter erneut zu versuchen, was nichts bringt.
NatÃŒrlich habe ich mich bereits an den Kundensupport gewandt, wurde dort jedoch bereits 3 mal mit derselben Standard-Mail abgespeist, die in keinster Weise auf mein Problem eingeht und trotzdem tagelang auf sich warten lÀsst. Die EnttÀuschung ist daher natÃŒrlich groÃ.
UPDATE:
Das Problem konnte mittlerweile gelöst werden. Zwar hat es lange gedauert und der Fehler war unglÌcklich, trotzdem hat es nun funktioniert.
CashStar ããã®åç
Dear Felix,
Thank you for sharing your experience with us. Weâre truly sorry for the frustration caused by the error when trying to claim your PSN gift card and for the delay and lack of clarity in our previous responses. We want to resolve this for you as quickly as possible. Please check your inbox for an email from noreply.notifications@trustpilot.com, as we need to gather some details to assist you further. Your feedback is important, and we appreciate your patience while we work to make this right.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 11/03/2025:**
Hello Felix, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
DO NOT BUY FROM ROBLOX/CASHSTAR THEY SCAMMED ME AND DIDNT REFUND MY MONEY
CashStar ããã®åç
Hello Gustavo,
Weâre very sorry to hear about your experience. At CashStar, we take customer concerns seriously and want to help resolve this issue. To assist you further, please check your email for a message from noreply.notifications@trustpilot.com. It contains instructions to securely share your information with us so we can investigate and support you appropriately. We appreciate your patience and the opportunity to make things right.
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 10/28/2025**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
No explanation and no credit refund on the credit card.
I ordered two e-gift cards through Thrift Books and they use CashStar to process them. The order went through immediately, but within seconds, I received a second email stating they could not process the order, no explanation. I called my card company and they stated there was no problem and the charge went through.
Apparently, this company likes to collect your money for its own use and then at some point will issue a credit.
They provide a link to access their Customer service team, but that is a black hole. I am hoping I don't have to do a charge back with Chase over this. Order number CNPZD7DM6K5.
There was no email as mentioned in the reply in the inbox, Spam or trash.
CashStar ããã®åç
Hello Ron,
Thank you for your feedback. Weâre sorry to hear about your experience and understand how frustrating this must be. To assist you further, we kindly ask you to check your inbox for an email from noreply.notifications@trustpilot.com. It contains a secure link where you can share your contact details with us. Once we receive your information, weâll be able to investigate your order and provide the support you need. We appreciate your patience and the opportunity to make this right.
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR 10/28/2025**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
i made a purchase of 195 usd robux giftcard it got cancelled but still charged me i contacted the support they told me wait 1-3 business days and i did its been 7 days now and still no money back please help i need this money urgently i canât believe i donât have my money or the giftcard hence it was cancelled
CashStar ããã®åç
Hello there,
Thank you for bringing this to our attention. We're truly sorry to hear about your experience and understand how frustrating this must be. Weâd like to help resolve this as quickly as possible. To protect your privacy and gather the necessary details to assist you further, please check your inbox for a message from noreply.notifications@trustpilot.com and respond with the requested information. Weâre committed to making this right and appreciate your patience.
Maurice V.
CashStar Team.
**UPDATE FROM CAHSTAR.COM 10/25/2025**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
On m'a débité 25$ pour un achat sur leur site. Or je n'ai jamais rien acheté chez eux, de plus je suis de Belgique et l'achat a été fait au Etat unis. Par une personne qui m'est inconnue... Mais on a utilisé mon adresse mail ainsi que mon compte PayPal... J'ai fais une plainte à PayPal qui dit que le vendeur n'est pas en tord... Je souhaiterais être remboursée...
CashStar ããã®åç
Bonjour,
Merci dâavoir partagé votre expérience. Nous sommes désolés dâapprendre que vous avez été facturée sans avoir effectué dâachat vous-même. Afin de pouvoir enquêter plus en détail et vous assister au mieux, nous vous invitons à répondre à lâe-mail envoyé par noreply.notifications@trustpilot.com. Cela nous permettra de recueillir les informations nécessaires pour examiner votre dossier. Merci de votre compréhension.
Maurice V.
CashStar Team.
If there were 1/2 a star, this company would get it. Thrift Books had an offer that was perfect for me. Buy an e-gift card each for $25 minimum. I ordered two e-cards for myself using a credit card without a balance and a hefty amount of credit. The order went through and immediately the next email was a rejection.
I tried again with a different credit card, with and without a VPN on, using PayPal and finally using my husband's laptop and his credit card. All sold and all rejected with the same form letter.
After complaining to Thrift Books, they provided the URL for CashStar customer service. I wrote them without a response. The promotion is over.
Hello Ryan,
We regret to inform you that we were unable to process your order. To ensure the safety of all transactions, every order goes through a validation process. Unfortunately, your order did not meet one or more of our security checks and was therefore cancelled.
While we don't have access to the specific reason, our system reviews multiple factors during the validation process. If any detail is flagged, the order may be automatically declined to protect our customers.
We have released your charges back to the original form of payment. Please note that based on your financial institution, the funds may be available immediately or may take 1 to 3 business days to be released. If you need quicker access to your funds, please engage your financial institution. This email can serve as an attestation that we will not be collecting payment for this order.
We apologize for any inconvenience this may have caused and appreciate your understanding. Please keep this message for your reference.
If you have any additional questions or concerns, click here to access our customer support tools. Please refer to your order reference number #CNPZDxxxx.
Please keep this message for your reference.
Thank you,
Gift Card Customer Service Team
I currently have $150 of charges on one Chase credit card and $150 on a 2nd Chase credit card and my husband's Chase card has an additional $50 charge, all without receiving any e-cards.
CashStar ããã®åç
Hello Ryan,
Thank you for sharing your experience, and we sincerely apologize for the inconvenience you've encountered. We understand how frustrating it must have been to face repeated order rejections and not receive a timely response. Weâd like to investigate this further and assist you directly. Please check your inbox for a message from noreply.notifications@trustpilot.com, where weâve requested additional information to help resolve this matter. We appreciate your patience and the opportunity to make things right.
Regards,
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR.COM 10/23/2025**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
CashStar Team.
Salve,ho comprato una digital giftcard di 70 euro,ho risparmiato ogni centesimo della mia paghetta,contattate la mia email se volete le prove del mio acquisto
comunque inaccettabile che una persona deve provare questa esperienza poiché da una azienda che lavora per roblox si suppone che siano professionali,ho notato che altre persone hanno subito la mia situazione,o mi fatte il rimborso o mi datte il codice dei miei 70 euro di robux senza sto bonus item,spero che correggette questo errore inaccettabile e informale,aspetterò la vosta risposta
CashStar ããã®åç
Ciao, grazie per aver condiviso la tua esperienza. Ci dispiace sinceramente sapere che hai avuto problemi con il tuo acquisto e comprendiamo quanto possa essere frustrante, soprattutto dopo aver risparmiato con tanta cura. Per poterti assistere al meglio, ti invitiamo a controllare la tua email: ti abbiamo inviato un messaggio da noreply.notifications@trustpilot.com per raccogliere le informazioni necessarie e risolvere la situazione. Il nostro obiettivo Ú offrirti un supporto professionale e trovare una soluzione adeguata. Grazie per la tua pazienza.
Josh R.
CashStar Team.
**AGGIORNAMENTO DA CASHSTAR 22/10/2025:**
Ciao, grazie mille per aver condiviso con noi i tuoi dati di contatto. Il nostro team sta lavorando attivamente al tuo caso e dovresti ricevere un aggiornamento a breve. Apprezziamo i tuoi commenti e speriamo di risolvere questo caso in modo soddisfacente per te, ripristinando la tua fiducia nel nostro servizio.
Cordiali saluti,
Josh R.
Team CashStar.
I wish I could give CashStar zero stars. I bought a $300 gift card, and itâs been way past 3 business days, and I still havenât received anything. Their site says âdelivery within a few hours,â but thatâs clearly not true. Iâve checked my email, spam folder, everything â nothing.
Iâve tried reaching out to customer support, and theyâre either super slow or donât help at all. For the amount of money I spent, this is completely unacceptable. I just want my card or my money back. This has been such a frustrating experience â never using CashStar again.
CashStar ããã®åç
Hello,
We're truly sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how frustrating it must be to wait for a $300 gift card, especially when our site promises quick delivery. Delays like this are not the experience we aim to provide, and we sincerely apologize for the inconvenience. To help resolve this as quickly as possible, please check your inbox (including spam/junk folders) for an email from noreply.notifications@cashstar.com â weâve reached out to gather more information so we can assist you further. Thank you for your patience, and we hope to make this right.
Warm regards,
Josh R.
CashStar Team.
Iâve decided to order a $300 dollar Roblox gift card with my debit card and apparently it didnât go through. I've been waiting for my refund as it says for 48 hours as my money is pending and this feels like some sort of scam, if i donât get my card or money back Iâm gonna have to report this as fraudulent please donât use this site they also donât respond to ur support request. If you want more details I can provide the proof of my back and forth process as my card provide says they canât do anything about it.
Update - again they just told me to buy another one or wait 1 to 2 days which ive already done.
CashStar ããã®åç
Hello Jeremy,
Thank you for reaching out and sharing your experienceâweâre very sorry to hear about the trouble youâve encountered with your Roblox gift card purchase and the pending charge on your debit card. We understand how concerning this must feel, especially when youâve been waiting for a resolution and havenât received a response from support. Weâd like to review your order and help resolve this as quickly as possible. Please check your inbox for a message from noreply.notifications@trustpilot.com
and respond with your details so we can investigate further and assist you directly.
Warm regards,
Gaby S.
CashStar Team.
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