ã¬ãã¥ãŒã¯ã¬ãã¥ã¢ãŒã®å人çãªæèŠã§ãããããç¹å®ã®èšèŒå 容ãæ€èšŒããããšã¯ãããŸããããã ããããžãã¹äžã®ååŒãè¡ãããããšã確èªã§ããå Žåãã¬ãã¥ãŒã«ã確èªæžã¿ãã®ã©ãã«ãä»ããå ŽåããããŸãã詳现ã¯ãã¡ã
ãã©ããããŒã ã®å¥å šæ§ãç¶æãããããåœç€Ÿã®ãã©ãããã©ãŒã äžã®ãã¹ãŠã®ã¬ãã¥ãŒã¯ã確èªæžã¿ãåŠãã«ãããããã幎äžç¡äŒã§çšŒåããèªåãœãããŠã§ã¢ã«ãã£ãŠå¯©æ»ãããŠããŸãããã®ãã¯ãããžãŒã¯ãæ¬åœã®çµéšã«åºã¥ããŠããªãã¬ãã¥ãŒãªã©ãã¬ã€ãã©ã€ã³ã«éåããã³ã³ãã³ããç¹å®ããåé€ããããèšèšãããŠããŸãããã ãããã¹ãŠãæ€ç¥ã§ããããã§ã¯ãããŸããã®ã§ããæ°ã¥ãã®ç¹ãããããŸããããã©ãããç¥ãããã ããã詳现ã¯ãã¡ã
Same issues with other fellow Robloxian here. I purchased a 15$ card and it direct me to a page that doesnât work with the message âcannot display card at the momentâ if itâs an issue on the compa... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
2025 - Bought a gift card 2026 - Realized that my friend didn't use it because he cant. I tried it on my own, I cant. Asked customer service and they made us try on different devices, emails, inter... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
I used this site a few times years ago with no issue and recently decided to give it another try and make an order. First I tried paying with Revolut. For some weird reason, they cancelled it... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
I ordered a $10 Roblox card through CashStar, and never received the code or confirmation email. I contacted support and never got an email back, even after a whole week of waiting. Iâve been scamm... ãã£ãšèŠã
äŒæ¥ãåçããŸãã
CashStar is a leading provider of digital gift card solutions. CashStar Commerce enables merchants to distribute digital and plastic gift cards.
Middle Street 129, 04101, Portland, ç±³åœ
1.2
786件ã®ã¬ãã¥ãŒ
æè¿ã®ã¬ãã¥ãŒäŸé Œã®èšé²ã¯ãããŸãã
ãã®äŒæ¥ã¯æè¿ã顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããªããããã¬ãã¥ãŒãå šäœã®æèŠãåæ ããŠããªãå¯èœæ§ããããŸãã
ãã¬ãã£ããªã¬ãã¥ãŒã® 100ïŒ ã«åçããŠããŸã
éåžž24æé以å ã«åç
ãã®äŒæ¥ã®Trustpilot å©çšæ¹æ³
ã¬ãã¥ãŒãè©äŸ¡ã®ååŸæ¹æ³ãã¹ã³ã¢ãªã³ã°ãã¢ãã¬ãŒã·ã§ã³ã®ããã»ã¹ã«ã€ããŠç¢ºèªããã
Purchased an egift card from Sephora and Cashstar was egift card processor. I then tried to use the gift card and found it had balance of $0. I tried to call Cashstar customer service and they told me they could not help me and I'd have to contact Sephora. Sephora told me same thing. I went back and forth, speaking to supervisors and no one could give me history on when/where the balance was used. Just a fraud. Save yourself the time and trouble and stay away from this trash company.
UPDATE: I received an email from Trustpilot saying more information was needed from Cashstar to look into my complaint but when I logged into my account there was no way to contact the company. I still have not received any resolution nor have I been contacted by the company/customer support.
CashStar ããã®åç
Dear Kate,
Thank you for taking the time to share your experience. We're truly sorry to hear about the frustration you've encountered while trying to resolve the issue with your Sephora eGift card. We understand how disappointing it must be to feel caught between two companies without clear answers. While weâre limited in what we can share publicly, weâd like to investigate this further and help however we can. Please check your inbox for an email from noreply.notifications@trustpilot.comâweâve reached out to gather more details so we can assist you directly. We appreciate your patience and the opportunity to make this right.
Warm regards,
Josh R.
CashStar Team.
A hot mess. I purchase a Roblox gift card as a gift and they immediately charged my card. About a day later, I get an email that processing has failed and I would be refunded. Ten days later, not a single refund in sight. I called their support and they explained that they never even charged me and my bank must be the one keeping my money away from me.
Thank goodness it was only ten dollars! Let my cheap mistake be your warning.
CashStar ããã®åç
Hello there,
Thank you for sharing your experience. Weâre sorry to hear about the difficulties with your Roblox gift card purchase and the confusion regarding the refund. Weâd like to look into this further for youâplease check for a message from noreply.notifications@trustpilot.com, as weâve reached out to request your details so our team can assist directly.
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR.COM 09/23/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.
Maurice V.
CashStar Team.
I tried to buy a Roblox Virtual Gift Card for someone else through the official Roblox website, where I was redirected to another website (apparently responsible for it) called "roblox.cashstar.com." I entered the recipient's email address, my own email address (the sender's), and the amount I wanted to purchase (R$25.00). The next screen was to enter the card details.
After filling out everything and clicking "Finalize," the error "Payment Declined" appeared, as shown in the attached image. After this error, I went to the NuBank app to confirm whether or not the amount had been charged, and to my surprise, it had been charged. I immediately contacted them. After three full days, I had not received a response.
CashStar ããã®åç
Hello Hayden,
Thank you for bringing this to our attention. Weâre sorry to hear about the payment issue and the delay in receiving a response. Weâd like to review your case further to resolve this as quickly as possible. Please check for a message from noreply.notifications@trustpilot.com weâve reached out to request more details so our team can assist you directly.
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR.COM 09/23/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.
Maurice V.
CashStar Team.
Jâai commander une carte roblox de 10⬠et je ne lâai pas reçu, aucun remboursement.
Voici mon numéro de commande : CNPZD75MHY8
Je souhaite un remboursement.
ARNAQUE surtout ne commander jamais sur ce site!!!!!!
CashStar ããã®åç
Merci dâavoir partagé votre expérience. Nous sommes désolés dâapprendre que vous nâavez pas reçu votre carte cadeau comme prévu et comprenons votre demande de remboursement. Afin de pouvoir vous aider davantage, merci de vérifier lâemail envoyé par noreply.notifications@trustpilot.com, où nous vous demandons des informations supplémentaires pour traiter votre dossier.
Maurice V.
CashStar Team.
**MISE Ã JOUR DE CASHSTAR.COM 19/09/2025**Â :
Merci beaucoup d'avoir partagé vos coordonnées avec nous. Notre équipe travaille activement sur votre dossier et vous recevrez prochainement des nouvelles. Nous vous remercions pour vos commentaires et espérons résoudre ce problÚme à votre entiÚre satisfaction afin de regagner votre confiance en nos services.
Maurice V.
CashStar Team.
Dia 17/09 comprei um cartão presente do Roblox no valor de 25⬠com o ApplePay para o aniversário do meu filho. Assim como outras reclamações aqui, primeiro deu pagamento recusado e logo de seguida autorizou e o dinheiro ficou cativo na minha conta bancaria. Hoje dia 18/09 o cartão presente ainda não apareceu no meu email, não recebi nenhum email de confirmação, nenhum código de processo, não responderam ao pedido de informação que mandei. Resumindo, a surpresa de aniversário foi estragada.
Já não quero o presente, quero o reembolso.
Não comprem nesta empresa!
CashStar ããã®åç
Lamentamos muito pela experiência frustrante que descreveu, especialmente considerando que se tratava de uma surpresa de aniversário. Entendemos a sua insatisfação com a ausência do cartão presente, a falta de confirmação e a demora na resposta. Queremos muito ajudá-lo a resolver isso o quanto antes. Por favor, verifique sua caixa de entrada para um e-mail de noreply.notifications@trustpilot.com â precisamos de algumas informações adicionais para poder investigar e oferecer uma solução adequada. Agradecemos por compartilhar seu feedback.
Josh R.
CashStar Team.
**ATUALIZAÃÃO DA CASHSTAR 22/09/2025:**
Olá, muito obrigado por compartilhar suas informações de contato conosco. Nossa equipe está trabalhando ativamente no seu caso e você receberá uma atualização em breve. Agradecemos seus comentários e esperamos resolver este caso de forma satisfatória para restaurar sua confiança em nosso serviço.
Atenciosamente,
Josh R.
Equipe CashStar.
Sito truffa Ú unâeufemismo. Dopo aver pagato mi Ú arrivata una mail dicendo che il pagamento non Ú andato a buon fine, soldi prelevati dal conto e del rimborso nemmeno lâombra. Non Ú possibile che unâazienda come Sony si affidi a questi truffatori.
Purtroppo ho letto troppo tardi le recensioni, da evitare come la peste.
CashStar ããã®åç
Ci dispiace sinceramente per lâesperienza negativa che ha avuto. Comprendiamo quanto possa essere frustrante ricevere un messaggio di errore dopo il pagamento e non vedere alcun rimborso. La sua opinione Ú molto importante per noi e vogliamo fare il possibile per risolvere la situazione. La invitiamo gentilmente a controllare la sua casella di posta per unâemail da noreply.notifications@trustpilot.com: ci serve raccogliere alcune informazioni aggiuntive per poterla assistere al meglio. Grazie per averci segnalato il problema.
Josh R.
CashStar Team.
**AGGIORNAMENTO DA CASHSTAR 22/09/2025:**
Ciao, grazie mille per aver condiviso con noi i tuoi dati di contatto. Il nostro team sta lavorando attivamente al tuo caso e dovresti ricevere aggiornamenti a breve. Apprezziamo i tuoi commenti e speriamo di risolvere questo caso in modo soddisfacente per te e ripristinare la tua fiducia nel nostro servizio.
Cordiali saluti,
Josh R.
Team CashStar
Horrible! On sept 11 I spent 70$ on a sephora e-gift card that immediately sent me an email saying my transaction didnt go through and that I had to wait 3 business days for my refund, well its been 3 business days and still nothing!! Ive tried contacting my bank and they said if I chose to dispute it it would take even longer for my refund so here is my last resort before i truly get my bank involved because I need my refund ASAP
CashStar ããã®åç
Dear Rozerin,
We're truly sorry for the frustration you've experienced. We understand how important timely refunds are. To assist you further, please check your inbox for a message from noreply.notifications@trustpilot.com so we can securely gather your details and resolve this as quickly as possible.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 09/17/2025:**
Hello Rozerin, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
MOLTO GRAVE il fatto che PlayStation si affidi ad un sito TRUFFA del genere. Ho acquistato una gift card e mi e istantaneamente arrivata una mail dove câera scritto che non era possibile processare lâordine e che avrei ricevuto un rimborso. Inutile dire che, come tutte le altre persone che hanno lasciato delle recensioni, anche io non ho ricevuto né la gift card né il rimborso. VERGOGNOSO
CashStar ããã®åç
Ci dispiace moltissimo leggere la sua esperienza e comprendiamo perfettamente la frustrazione causata da un ordine non andato a buon fine. Il nostro obiettivo Ú garantire un servizio sicuro e affidabile, e ci scusiamo sinceramente per il disagio. Per poterla assistere al meglio, la invitiamo a controllare la sua casella email per un messaggio da noreply.notifications@trustpilot.com: abbiamo bisogno di alcune informazioni aggiuntive per procedere con la verifica e supportarla nella risoluzione del problema. Grazie per averci segnalato la situazione.
Josh R.
CashStar Team.
2 mal, 10⬠abgebucht ohne einen Code zu erhalten! Frechheit ⊠Ich habe vorher eine 20⬠Geschenkkarte erworben und auch erhaltene, allerdings gilt das nicht fÌr 2 darauf folgende Bestellungen, welche je 10⬠gekostet haben. Geld wurde abgebucht aber kein Code versendet⊠so wie es scheint hat die Firma schon öfter solche Bewertungen erhalten, ist aber nicht in der Lage diesen Service zu optimieren und Fehler zu beheben. Ich möchte mein Geld wieder haben !
CashStar ããã®åç
Hallo und vielen Dank fÃŒr Ihre RÃŒckmeldung. Es tut uns sehr leid zu hören, dass Sie zweimal 10â¯â¬ bezahlt haben, ohne einen Gutscheincode zu erhalten â das entspricht keinesfalls unserem Anspruch an Service und ZuverlÀssigkeit. Wir möchten dieses Problem gerne fÃŒr Sie klÀren und sicherstellen, dass Sie die UnterstÃŒtzung erhalten, die Sie verdienen. Bitte ÃŒberprÃŒfen Sie Ihre E-Mails, insbesondere eine Nachricht von noreply.notifications@trustpilot.com, da wir dort weitere Informationen von Ihnen angefordert haben, um Ihnen schnellstmöglich weiterhelfen zu können. Vielen Dank fÃŒr Ihre Geduld!
Josh R.
CashStar Team.
Never got my code for 10 dollar robux card
CashStar ããã®åç
Hello there,
Thank you for bringing this to our attention. Weâre sorry to hear that you havenât received your code for the Robux card and understand how frustrating that can be. To help us look into this further, please check for a message from noreply.notifications@trustpilot.com, weâve reached out to request more details so we can assist you directly.
Maurice V.
Cashstar Team
Tried to purchase a gift card from Miller and Carter my bank has told me it's a scam. I've contacted Miller and Carter
CashStar ããã®åç
Hello Colin,
Thank you for sharing your feedback. Weâre sorry to hear about the difficulties you experienced while trying to purchase a Miller & Carter gift card, and we understand your concern. To better assist you, please check for a message from noreply.notifications@trustpilot.com, weâve reached out to request more details so we can look into this matter directly.
Maurice V.
Cashstar Team
Complete scam! The payment went through for a birthday gift for a friend but it sent me an email saying that it didnât work. But the payment went through!!!! Respond to my email!!
CashStar ããã®åç
Hello Alexandra,
Thank you for sharing your feedback. Weâre sorry to hear about the trouble with your recent order and understand how concerning this must be. To assist you further, please check for a message from noreply.notifications@trustpilot.com, weâve reached out to request more details so we can look into your situation and help resolve it.
Maurice V.
Cashstar Team
**UPDATE FROM CASHSTAR.COM 09/17/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.
Maurice V.
Cashstar Team
If i could give zero stars, i would. I ordered my gift card August 9th and itâs now Sept 11th. I notified them about three weeks ago. I was supposed to receive 7-10 days..nothing! I emailed them..nothing! I called and requested a refund..i should receive 7-10 business days. Letâs see!! Ridiculous! Times are too serious to play with ppleâs hard earned money!
CashStar ããã®åç
Hello Tricia,
Thank you for sharing your feedback. Weâre truly sorry to hear about the delay with your order and the frustration this has caused. We want to get this resolved for you as quickly as possible. Please check for a message from noreply.notifications@trustpilot.com. Weâve reached out to request your details so we can investigate further and assist directly.
Maurice V.
Cashstar Team
Jâai commander une carte psn de 80⬠et je ne lâai pas reçu, aucun remboursement.
Voici mon numéro de commande : CNPZD74JXHT
Je souhaite un remboursement.
ARNAQUE
CashStar ããã®åç
Bonjour Angelina,
Merci dâavoir partagé votre avis. Nous sommes désolés dâapprendre que vous nâavez pas reçu votre carte PSN et comprenons votre demande de remboursement. Afin de pouvoir examiner votre dossier et vous aider, merci de vérifier votre boîte mail pour un message de noreply.notifications@trustpilot.com
ânous vous avons contacté pour obtenir plus dâinformations.
Maurice V.
Team Cashstar
**MISE Ã JOUR DE CASHSTAR 11/09/2025**Â :
Merci beaucoup d'avoir partagé vos coordonnées avec nous. Notre équipe travaille activement sur votre dossier et vous recevrez prochainement une mise à jour. Nous apprécions vos commentaires et espérons résoudre ce problÚme à votre satisfaction afin de regagner votre confiance en notre service.
Maurice V.
Ãquipe Cashstar.
sito pessimo, acquistato una gift card da 20 euro, e subito dopo che me li hanno sottratti mi arriva una email che mi avvisa che non Ú stato possibile elaborare l'ordine e che avrei ricevuto un rimborso, inutile aggiungere che il rimborso non Ú mai stato effettuato.
CashStar ããã®åç
Ciao Fabio,
Grazie per aver condiviso la sua esperienza. Ci dispiace sapere delle difficoltà riscontrate con il suo ordine e del rimborso non ancora ricevuto. Per poterla assistere al meglio, la invitiamo a controllare un messaggio inviato da noreply.notifications@trustpilot.com, tramite il quale le richiederemo ulteriori informazioni necessarie a risolvere la situazione.
Maurice V.
Team Cashstar
**AGGIORNAMENTO DA CASHSTAR 11/09/2025:**
Grazie mille per aver condiviso con noi i tuoi dati di contatto. Il nostro team sta lavorando attivamente al tuo caso e dovresti ricevere aggiornamenti a breve. Apprezziamo i tuoi commenti e speriamo di risolvere questo caso in modo soddisfacente per te e ripristinare la tua fiducia nel nostro servizio.
Maurice V.
Team Cashstar
Bought 2 500 dollar roblox giftcards for my friends. Complete bullshit. No conformation email or anything. Contacted support, they said theyâll refund within 24-48 hours. It has been 4 days and still nothing. They told me to contact my bank, which I did, and they said that the transaction already went through. It says error when purchasing, and it dosenât even show up in the orders section in CashStar! This is a complete scam!
CashStar ããã®åç
Dear Zeke,
Hi there, thank you for taking the time to share your experience. We're truly sorry to hear about the trouble you've had with your Roblox gift card purchase and the delay in receiving your refund. We understand how frustrating it must be not to receive a confirmation email or see the order in your account, especially after contacting support and your bank. To help us investigate this further and assist you directly, please check your inbox for a message from noreply.notifications@trustpilot.comâweâve reached out to gather more information. We appreciate your patience and the opportunity to make this right.
Warm regards,
Josh R.
CashStar Team.
**UPDATE FROM CASHSTAR 09/10/2025:**
Hello Zeke, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Warm regards,
Josh R.
CashStar Team.
blocked them from using credit card - scammers
CashStar ããã®åç
Dear Lois,
Hi there, thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating it must be to feel blocked from using your credit card. We take these concerns seriously and would like to look into this further to help resolve the issue. Please check your inbox for a message from noreply.notifications@trustpilot.comâweâve reached out to gather more details so we can assist you directly. We appreciate your patience and the opportunity to make things right.
Warm regards,
Josh R.
CashStar Team.
I reached out to customer support multiple times and didn't received a response for days. Every payment method I tried for buying a gift card was canceled without explanation. I ended up having to buy a gift card from Amazon, and it worked perfectly fine. This was a frustrating experience. I hope I wonât be using this service again.
CashStar ããã®åç
Hello Mihran,
Thank you for sharing your experience. Weâre sorry to hear about the difficulties you had with your payment attempts and the delay in receiving support. To better assist, please check for a message from noreply.notifications@trustpilot.com, where weâve requested more details so we can review this matter directly.
Maurice V.
CashStar Team.
**UPDATE FROM CASHSTAR.COM 09/09/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1-(855) 741-1209; our team will help you.
Maurice V.
CashStar Team.
Jâai commander une carte psn de 80⬠et je ne lâai pas reçu, aucun remboursement.
Voici mon numéro de commande : CNPZD79R68J
Je souhaite un remboursement.
CashStar ããã®åç
Cher Cris, merci dâavoir partagé votre avis. Nous comprenons votre inquiétude concernant la non-réception de votre carte PSN et lâabsence de remboursement, et nous regrettons la gêne occasionnée. Afin de pouvoir vous aider, nous avons demandé des informations supplémentaires par e-mail depuis noreply.notifications@trustpilot.com
. Merci de vérifier votre boîte de réception et de nous répondre afin que nous puissions examiner votre commande et trouver rapidement une solution.
Josh R.
CashStar Team.
**MISE Ã JOUR DE CASHSTAR 25/08/2025**
Bonjour Cris, merci beaucoup d'avoir partagé vos coordonnées avec nous. Notre équipe travaille activement sur votre dossier et vous recevrez prochainement une mise à jour. Nous apprécions vos commentaires et espérons résoudre ce problÚme à votre satisfaction afin de regagner votre confiance en notre service.
Cordialement,
Josh R.
CashStar Team.
It took 2 hours which is really nice delivery, i got awarded gift card as promised, its worth it.
CashStar ããã®åç
Hello Luka,
Thank you for your positive feedback! Weâre glad to hear you received your gift card promptly and as promised. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
Regards,
Maurice V.
CashStar Team.
Trsutpilot ã®ã¬ãã¥ãŒã¯èª°ã§ãæžãããšãã§ããŸããã¬ãã¥ãŒãæžãã人ã«ã¯èªåã®æžããã¬ãã¥ãŒããã€ã§ãç·šéãããåé€ãããããæš©éãããããããã®ã¬ãã¥ãŒã¯ã¢ã«ãŠã³ããã¢ã¯ãã£ãã§ããéã衚瀺ãããŸãã
ãã©ãããã©ãŒã ä¿è·ã®ãããå°éããŒã ãšé«åºŠãªãã¯ãããžãŒãé§äœ¿ããŠããŸããåœã¬ãã¥ãŒãšã®éãã«ã€ããŠã®è©³çŽ°ã¯ãã¡ãããäžèªãã ããã
Trustpilot ã«ãããã¬ãã¥ãŒ ããã»ã¹ã®è©³çŽ°ã«ã€ããŠã¯ãã¡ããã芧ãã ããã
ããã¬ãã¥ãŒãæžãããã®8ã€ã®ãã³ããã芧ãã ããã
確èªãè¡ãããšã§ãTrustpilot ã«æçš¿ãããã¬ãã¥ãŒã [LINK-BEGIN-PEOPLE]å®åšã®äººç©[LINK-END-PEOPLE] ã«ãã£ãŠæžããããã®ã§ããããšã®ä¿èšŒã«ã€ãªãããŸãã
ã¬ãã¥ãŒã«å¯ŸããŠã€ã³ã»ã³ãã£ããæäŸããããéžæçã«ã¬ãã¥ãŒãäŸé Œãããããããšã¯ãTrustScore ã«ãã€ã¢ã¹ãçãå¯èœæ§ããããŸãããã㯠åœç€Ÿã®ã¬ã€ãã©ã€ã³ã«åããŸãã
