CCTV Direct レビュー 

CCTV Direct are a great local company. Their support team is superb, really knowledgeable, easy to get hold of and a real pleasure to work with. Lamont has helped me out the last few times and is an absolute superstar with the patience of a saint. Thank you guys… keep up the good work.
Guy from Wetherby Padel.

A customer had a problem with a camera that was installed 8 years ago. Lamont and Adam were amazing. They explained clearly and quickly what needed to be done, accessed the system remotely and fixed the issue straight away.
Thank you very much

Adams done it again!
This was a tricky one where a customer had changed the service provider and NVR wouldn't connect to the router.
After no more than 10-minutes a rare issue had been sorted and the customer was back online!
Thanks again CCTV Direct for your ongoing tech support.

I had a problem setting up PTZ Domes on a DVR. I contacted Tech Support and was connected with Lamont. I explained my problem and was given excellent advice and assistance to resolve the problem.

Lamont is a very good communicator with excellent product knowledge, (as are all the Tech Team)

Thanks

Fantastic knowledge, service and aftercare! Could not recommend more highly! Both Matt and Lamont super helpful in every way.
Thank you

Technical support from Adam & Lamont was excellent! Thanks!

Lamont thanks for jumping in to help with a firmware update .
Really quick response aswell.
Thanks

Lamont responded straight away to resolve my issue which enabled me to finish the installation. Been with cctv since the they started and have never been interested in leaving, great support from all the team.

Spoke to Lamont at support yesterday as I was having trouble connecting a new UNV IP camera to replace a faulty one. I couldn’t get my laptop to connect to it, but he remotely accessed my laptop and reconfigured the network settings so I could connect to the new camera. Everything was sorted in about 10 minutes. Top man — really knows his stuff!

great service form Lamont and Dan always happy to above and beyond.

Needed their help again after power cut and 11 of 16 cameras went down. Lamont remotely connected them back up. Easy to talk to. Understood the problem immediately and spent time resolving it. Excellent service. Highly recommended.

We have received exceptional service and support from CCTV Direct throughout the entire process. From the initial advice and product recommendations through to after-sales support, nothing has been too much trouble.
Lamont in support has always been responsive, knowledgeable, and willing to go the extra mile to ensure everything runs smoothly. The level of customer service has been outstanding, and it is refreshing to deal with a company that genuinely cares about its customers.
We would highly recommend Lamont and CCTV Direct to anyone looking for reliable products backed by excellent support and service.

I have just upgraded the CCTV system at my house using the Tri-Guard 3 8MP cameras with Wise-ISP software, Owlview hardware, and a new AI NVR from CCTV Direct.
The last time I installed a system from CCTV Direct was around 10 years ago, and I felt it was time for an upgrade with all the new technology now available. All I can say is, wow! The difference in quality is incredible.
When deciding to upgrade my cameras and NVR, I spoke with Matt in sales, who guided me through the best system for my needs. What I really appreciated was that Matt was not pushy at all, in fact, he was initially pointing me towards a cheaper system that would still have done the job perfectly well. In the end, I decided to invest a little more for the full “all-singing, all-dancing” setup, and I’m so glad I did. I placed at paid for the order at 5:20pm and it was delivered the following morning on a Saturday by DPD at 10:15am
Anyone can buy a camera system online, but what really sets CCTV Direct apart is their sales team and then their technical support, both of which are second to none. Once all the cameras were installed and working, I called the tech desk and spoke with Dan. He patiently went through each camera one by one and configured everything to give me the best possible performance.
That level of service is hard to find these days, and it made a huge difference. I honestly cannot recommend CCTV Direct enough.

Thanks again Cctv Direct. Excellent technical support. From Adam.

Lamont assisted me with a firmware issue and he’s got it spot on immediately, they are all great lads and lasses on support and in sales

Phoned and spoke to Adam in the technical department and he helped me get the info I needed.
Thanks again
Lee

I bought three Hanwha cameras from CCTV Direct as they had the best price available. They were quickly delivered, and when I installed them they all showed moisture inside the lens. Unfortunately it didn't clear up in a few days so I contacted the support team.
Lamont Marshall helped me throughout and he was so friendly and understanding, he went above and beyond to make sure I was sent out replacements which were tested and have been working absolutely fine. I was so impressed by the support and I'll definitely be recommending others to use CCTV Direct in future. Lamont is a credit to the company. Thanks again for your help!