What an brilliant company to deal with. Had a few setup issues that I couldn't sort on my own and had to contact them directly. Dealt with Lamont who was able to sort my issues within minutes. Lamont... ãã£ãšèŠã
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Had some cctv add-ons in a messy network recently where i initially called for advice with Daniel, he didnât just explained all in detail sharing his knowledge, the next time i attended site and calle... ãã£ãšèŠã
Lamont was very helpful and knowledgable and resolved my camera issue in minutes. Together with the info provided by the sales team this firm provide an excellent service all round
Adam Jarrett, and his team, were amazing, he and this company is hugely helpful, super quick response time, highly knowledgable and solve problems quickly and smoothly. Honestly a rare find for a comp... ãã£ãšèŠã
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We are CCTVdirect, we started our journey back in 2007 and have since become one of Europeâs leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. Weâre at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured youâre in safe hands with CCTVdirect. Weâre Yorkshire born and bred and proud of it, so if youâre in the area, pop in for a proper Yorkshire brew and weâll show you exactly why weâre the right supplier for you.
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Unit 3 Scala Court, LS10 1JD, Leeds, è±åœ
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
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Lamont MarshallâŠ
I would like to thank Lamont Marshall from CCTV Direct technical team for his assistance with a problem we had with one of our recently installed CCTV cameras, he was very professional and polite as always and within a few minutes had rectified the problem. We always have a positive experience when having to contact CCTV Direct, be it the sales team who are always helpful and point you to the best product for your requirements or the Technical team.
Steve Bastian "Technical Director" Aztec Securities
Have installed many Uniview CCTVâŠ
Have installed many Uniview CCTV Systems over the years, occasionally an issue arises that doesn't make sense - such was the need to Lamont, one of the Tech Support guys. He logged in to the system saw what I was getting at, contacted the manufacturer who were aware of the issue on some models - sent a firmware upgrade - system updated, issue fixed. Thats the sort of service you need in the field, CCTV Tech support are second to none. Thank you - again!
Tech Department.
Thanks again Lamont for the excellent service.
great service and fast delivery.
great service and fast delivery.
a special shout out to Adam and Lamont who went above and beyond to sort out a technical issue.
Great after-sales support
Been using CCTVDirect for several years now and the after sales support is second to none. Had an issue with a PTX camera, and "Lamont Marshall" gave us the assistance we need with a speedy response. Thoroughly recommended.
Lamont
Lamont
Is one of the nicest guys you could ever want to help with a tech problem.
Always brilliant as all the guys there ..
The best back up in the industry by far.
Regards Kev
Safeguard security Systems Doncaster.
CCTV Direct, first class :)
We use CCTV Direct for all off our CCTV requirements.
Great knowledgeable team and always ready to go the extra mile.
The team in tech are second to none and the communication is first class.
Why go anywhere else!
Chris Tricks
General Manager
Aeon Electronic Protection Systems Ltd.
Very helpful with CCTV issue
Lamont was very helpful in solving a CCTV issue I had.
Great service as always from technicalâŠ
Great service as always from technical support at CCTV Direct
Amazing service
Promt service and resolution from daniel Lee
Many thanks Dan and Lamont for all yourâŠ
Many thanks Dan and Lamont for all your help, Dan even met me on route after finishing work with a replacement NVR. Thanks for your continued support over the 20 years guys. James @ Mettech AV
As always you these guys sorted myâŠ
As always you these guys sorted my problem swiftly and with out any fuss
Always have an excellent experienceâŠ
Always have an excellent experience with the Tech Support at CCTV Direct.
Both Adam and Lamont have resolved issues I've had in under 5 minutes! I would highly recommend their service. â
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Needed help organising our camerasâŠ
Needed help organising our cameras across 2 NVR's. Spoke to Lamont who was brilliant. Went above and beyond to make the changes I needed, which were far more complex than I could have handled, while I sat back in my chair! Lamont provides a very friendly, professional and approachable service and I can't praise him highly enough.
Dealt today with Daniel Lee.
Dealt today with Daniel Lee.
He went over & beyond to get my system up and running.
Thanks for being there when I was stuck. Getting systems up onto the internet is sometimes daunting for me when it doesn't go right straight away, & it's great to have somebody on the end of the phone & who can log in to help.
Thanks again
I called Cctv Direct technicalâŠ
I called Cctv Direct technical department for some help with some Hik vision Camera issues and Dan helped me through everything stayed on the phone for at least half an hour to make sure that everything that had been done had been done properly. Cctv Direct have always been amazing in a technical help I rate this company 100%.
Lost camera connection after broadband change
I recently changed my broadband supplier and lost connection with all my cameras and didn't know how to get them reconnected to the DVR.
The technical team at CCTV Direct are brilliant, both Lamont and Daniel who have answered my phone calls have sorted things out for me. Lamont always calls me back so that I'm not just waiting on the phone while he gets things back up and running.
I have recommended CCTV Direct to my friends and family and will continue to do this.
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